Hp3420 + AirPort Bonjour = Error -9672, (on 10.4.8)

Hi all.
I have a hp deskjet 3420 printer connected to AirPort Express,
which was working fine on my G4 Mac mini a few month ago
(I think it had OSX 10.4.5 around that time)
I bought a new intel iMac expecting it to work just like it did, but for some reason it now gives "Error: -9672" when I click "Add" button from printer utility.
The printer itself is detected fine in the broweser, and
driver is automatically detected as "HP inkjet 3.3."
Annoyingly the same now happens on G4 mini too!
I haven't used the printer in a while but it has to do with something in the OSX update?
The printer still works from my wife's iBook G4 (10.4.6) and Windows XP, on real PC and on Parallels Virtual PC on my intel iMac! so I know it's not a hardware issue.
Does anybody have similar experiences?
It works fine if plugged to the iMac directly on USB,
as it should since it's supported by Tiger out of the box
http://docs.info.apple.com/article.html?artnum=303057#hpdrivers
thanks!
PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini   Mac OS X (10.4.8)  

Do you have any software that might be causing this?
I just realised that I have Adobe Creative Suite2 with the Adobe Acrobat 7.0 installed on both machines (iMac & Mac mini G4), but not on my wife's iBook (the one that's still working fine).
My friend's new MacBook also failed last night. Not sure what software was installed on it.
Why isn't Apple making list of error codes available?
That "-9672" must mean something for troubleshooting, yet only info I could find was this article which is hardly helpful.
http://docs.info.apple.com/article.html?artnum=300511
PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini Mac OS X (10.4.8)
PMG5Quad, Intel iMac CoreDuo 20", G4 Mac mini Mac OS X (10.4.8)

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