HP4501e "print spooler off" error after installing printer update

Motorola Android OS, getting "print spooler off" error after installing printer update... have rebooted both printer and phone to no avail... any help ideas?

Loralee,
?? I am sorry the computer is not working. I don't work for HP and cannot comment on lawsuits or other calamities.
If the notebook worked prior to an update -- and this is an entirely different can of worms and problems -- and you think that there is any chance the notebook is just in some sort of "tangled" state and not completely hosed for some reason, you can try the following non-lethal device reset:
Create a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8
If you are using a Notebook:
Close all your programs and shut down the computer
Disconnect everything (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook model
Boot the computer and log in
Reminder: Hard Reset is just a device Reset. The procedure does not wipe out your files nor does it destroy your Windows setup in any way. This type of reset "clears the cobwebs". Depending on the root cause of the problem, this procedure can fix a variety of computer glitches.
This does not fix severe Operating System errors -- it is just a device reset. It can fix minor problems that updates sometimes cause.
============================================================================
I am sorry you are having so much trouble.
Other help:
HP Mobile Printing
You can call HP for help --
Contact HP – USA - Phone Assistance
List of
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
Warranty Required – USA and Canada
USA – Contact HP // Self-Help – Email - Chat
Happy New Year, Loralee! I know it seems to be getting off to a rocky start!
Click the Kudos Thumbs-Up to show you appreciate the help.
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Click Accept as Solution when the Answer provides a Fix or Workaround!
Kind Regards,
Dragon-Fur

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[Tue Aug 21 12:39:44 2007] [notice] FastCGI: process manager initialized
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162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET / HTTP/1.0" 200 15062
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/upperbox.gif HTTP/1.0" 200 153
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/green-green.gif HTTP/1.0" 200 952
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/green-content.gif HTTP/1.0" 200 809
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/blue-content.gif HTTP/1.0" 200 37
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/asytrnse.gif HTTP/1.0" 200 148
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/asytrsm.gif HTTP/1.0" 200 924
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/asysrtb.gif HTTP/1.0" 200 901
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/asysrt.gif HTTP/1.0" 200 1015
162.74.53.183 - - [21/Aug/2007:12:40:37 -0400] "GET /Tab_files/asylrhs.gif HTTP/1.0" 200 910
162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /ohs_images/rhshadow.gif HTTP/1.0" 200 59
162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /Tab_files/asylttb.gif HTTP/1.0" 200 863
162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /Tab_files/asysrb.gif HTTP/1.0" 200 923
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162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /ohs_images/slieghright.gif HTTP/1.0" 200 69
162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /Tab_files/asytlse.gif HTTP/1.0" 200 830
162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /ohs_images/home_banner_2.gif HTTP/1.0" 200 6505
162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /ohs_images/portals.css HTTP/1.0" 200 14795
162.74.53.183 - - [21/Aug/2007:12:40:38 -0400] "GET /ohs_images/space.gif HTTP/1.0" 200 43
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Print spooler log error ID 808 [Internet Explorer 11 + MS Office 2003 x86 on Win7 sp1 x64 ONLY!]

howdy all,
Could you please help me to resovle the very much odd issue of HP Priner driver on Win7sp1x64 as below.
1.HP Deskjet 970Cse printer connected thru usb to a router and installed to all LAN PCs thru a standard tcp/ip ports works well (i.e. printing anyting w/o any problem) on 3 PCs - 2 of 3 with win7sp1x64; and 1 of 3 - win7sp1x86. All 3 with
IE11[11.0.9600.17041] recently(!) updated from IE8.
2. However BOTH (that is 2 of 3) above PCs of win7sp1x64 return errors to admin log every time when printing any web page from IE11 and/or docs from Office as below:
Error in short:
The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI.DLL, error code 0xc1. See the event user data for context information.
This error in log occurs only if printing from IE11 and/or MS Office. None of other printing jobs are affected including a printing from Acrobat, ACDSee, Google Chrome and Opera. The printing of Test Page by printer
itself not affected as well!!!
3. win7sp1x86 PC prints everything w/o any errors in log!
4. Printer uninstall incl. cleaning of Print Server config + clean install doesn't work.
5. Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\..>printui /s /t2
C:\Users\..>filever c:\windows\system32\spool\drivers\x64\3\*.dll
--a-- W32x64 DLL ENU      11.0.0.305 shp     55,432 09-23-2012 adobepdf.dll
--a-- W32x64 DLL ENU      11.0.0.305 shp     26,768 09-23-2012 adobepdfui.dll
--a-- W32x64 DLL ENU      11.0.0.305 shp     39,048 09-23-2012 adregp.dll
--a-- W32x64 DLL ENU      11.0.0.305 shp 1,294,472 09-23-2012 aduigp.dll
--a-- W32x64 DRV ENU 6.1.7601.17514 shp    623,104 11-21-2010 fxsapi.dll
--a-- W32x64 DRV ENU 0.3.7601.17514 shp    380,416 11-21-2010 fxsdrv.dll
--a-- W32x64 DRV ENU 6.1.7601.17514 shp 6,566,400 11-21-2010 fxsres.dll
--a-- W32x64 DRV ENU 6.1.7601.17514 shp    434,688 11-21-2010 fxstiff.dll
--a-- W32x64 DRV ENU 6.1.7601.17514 shp    160,256 11-21-2010 fxsui.dll
--a-- W32x64 DRV ENU 6.1.7601.17514 shp    156,672 11-21-2010 fxswzrd.dll
--a-- W32x64 DLL ENU         1.0.0.1 shp    522,240 06-22-2009 hpf900al.dll
--a-- W32x64 DLL ENU        0.20.6.0 shp 1,692,672 05-07-2008 hpfimg50.dll
--a-- W32x64 DLL ENU         1.0.0.1 shp     79,872 05-07-2008 hpfud50.dll
--a-- W32x64 DLL ENU         1.0.0.1 shp    134,144 06-22-2009 hpfui50.dll
--a-- W32x64 DRV ENU 0.3.7601.18126 shp 1,402,880 04-10-2013 jnwdrv.dll
--a-- W32x64 DRV ENU 0.3.7600.16385 shp     98,816 07-14-2009 jnwdui.dll
--a-- W32x64 DLL ENU         1.0.0.1 shp     16,384 09-20-2010 oemps.dll
--a-- W32x64 DRV ENU 0.3.7601.21853 shp    854,304 12-04-2013 ps5ui.dll
--a-- W32x64 DRV ENU 0.3.7601.21853 shp    636,704 12-04-2013 pscript5.dll
--a-- W32x64 DRV   -       0.3.151.3 shp     47,392 12-08-2013 tpprn.dll
--a-- W32x64 DLL ENU     7.15.297.19 shp    172,328 12-08-2013 tpprnui.dll
--a-- W32x64 DLL   -     7.15.297.20 shp     75,512 12-08-2013 tpprnuichs.dll
--a-- W32x64 DLL CHT     7.15.297.21 shp     75,544 12-08-2013 tpprnuicht.dll
--a-- W32x64 DLL   -     7.15.297.22 shp     80,208 12-08-2013 tpprnuicsy.dll
--a-- W32x64 DLL DEU     7.15.297.23 shp     81,704 12-08-2013 tpprnuideu.dll
--a-- W32x64 DLL   -     7.15.297.24 shp     80,200 12-08-2013 tpprnuiell.dll
--a-- W32x64 DLL ESN     7.15.297.25 shp     80,712 12-08-2013 tpprnuiesn.dll
--a-- W32x64 DLL   -     7.15.297.26 shp     81,208 12-08-2013 tpprnuifra.dll
--a-- W32x64 DLL   -     7.15.297.27 shp     80,224 12-08-2013 tpprnuihun.dll
--a-- W32x64 DLL JPN     7.15.302.41 shp     76,656 12-08-2013 tpprnuijpn.dll
--a-- W32x64 DLL   -     7.15.297.29 shp     76,568 12-08-2013 tpprnuikor.dll
--a-- W32x64 DLL   -     7.15.297.30 shp     80,176 12-08-2013 tpprnuiplk.dll
--a-- W32x64 DLL   -     7.15.297.31 shp     79,680 12-08-2013 tpprnuiptg.dll
--a-- W32x64 DLL   -     7.15.297.32 shp     80,728 12-08-2013 tpprnuirus.dll
--a-- W32x64 DLL   -     7.15.297.33 shp     80,184 12-08-2013 tpprnuitha.dll
--a-- W32x64 DLL   -        7.9.30.2 shp    152,816 12-08-2013 tpps.dll
--a-- W32x64 DRV ENU 0.3.7601.17514 shp    479,232 11-21-2010 unidrv.dll
--a-- W32x64 DRV ENU 0.3.7601.17514 shp    884,224 11-21-2010 unidrvui.dll
--a-- W32x64 DRV ENU 0.3.7601.17514 shp    762,368 11-21-2010 unires.dll
6. C:\Windows\System32
spoolss.dll = v6.1.7600.16385
spoolsv.exe = v6.1.7601.22149
C:\Windows\SysWOW64
spoolss.dll = v6.1.7600.16385
spoolsv.exe = v6.1.7600.16385
7. I blame IE11 when there was no such error before its update from IE8.
8. This is a re-repost from here "http://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/print-spooler-log-error-id-808-internet-explorer/f52ff25c-4702-4ce3-827e-e1e9a5d324cf" and here "http://social.technet.microsoft.com/Forums/windows/en-US/7b24d6b9-171a-4703-82f9-81cb4732e02f/print-spooler-log-error-id-808-internet-explorer-11-ms-office-20032007-x86-on-win7-sp1-x64?forum=w7itproappcompat"
w/o any good answer!
That's it. Any questions are welcome.
Thank you.
PS: I just wanna confirm that this odd error occurs only when printing from IE11 and MS Office 2003 on Win7sp1x64. MS Office 2007 is not affected!

OK, Z COMPLETE SOLUTION FOUND!
Although z cause of this odd issue is yet unclear. However it seems to be z HP driver problem after all.
Actually my printer is not HP Deskjet 970Cse but HP Photosmart 1115 Series. Z very nice working dinosaur, which was officially run out by HP Support from WinXPx86 times. Though it was always working
just nice with either HP Deskjet (DJ) 970Cse Win7driver (better) or HP Photosmart (PS) 7200 Series one (worse – when it works no so good with TCP/IP printer installation).
Well… when I got into z recent problem with DJ970cse driver I happened to check if printer works with z PS7200 one. Oops, same not good as before but NO LOG ERROR! A bit of study gave me understanding
that both drivers are using z absolutely same core files but PS7200 driver uses its own PCL Language Monitor as well as z Print Processor (not a standard winprint of Windows).
And while I unfortunately got no any reasonable ideas on how to solve this issue from IT Pros and others MS MVP during a few days after my posting here and there, except those very smart ones
like ‘uninstall, reboot and install again’, I had no option other than to find solution by myself.
I’ve downloaded a bunch of HP printer models Win7x64 driver pack from MS Update Catalog "http://catalog.update.microsoft.com/v7/site/Search.aspx?q=hp%20deskjet%20970cse" (x86 also available.
This driver pack is for maybe over 400 HP printer models incl. both DJ970Cse & PS7200) and modded its genuine INF file for HardwareID of my PS1115 as HPPHOTOSMART_11150FFF with use of 970Cse driver but also some DLLs and PCL Language Monitor
of PS7200 one.
This modded by me INF file is attached as a Code Block. Pls be advised that all originally integrated printer devices strings except DJ970cse & PS7200 ones were deleted for convenience and
z 1 new combined string for PS1115 added. Then everybody interested can compare & track z changes done. This modded driver is now installed and working w/o any glitch on 2 of my Win7sp1x64 PCs. Although I’ve maybe spent totally a day or
so on all that fuss of posting about & studying around.
My final conclusion is z very much common one
– f**k HP… and/or MS as well, when it’s yet unknown why this error occurred after z years of no problem use of DJ970Cse driver but after Win7sp1 updating to IE11 and/or KB2775511 and only with x64 version
of OS.
bye for now.
PS: btw, why I’m not able to attach any small text file or post a link to MS site here???!!!
END
UPDATE 2014-06-12-Thu: there is one more small glitch of printing to paper from IE11 only found! now it's about a Print Processor settings...
pls set not any hp oem print processor but z standard windows one aka 'winprint' to be used for printing in Printer properties > Advanced sub-menu, otherwise a printout is incorrect in part of a printed page header &
footer. a page print preview is ok but z printed header is incomplete = cut at right side, and no footer printed at all.
pls be advised that above note is valid for both modded & genuine driver installed and for both x86 & x64 win7...
rgds,
; Windows Inbox Printer Drivers
[Version]
Signature="$Windows NT$"
Provider="Microsoft"
ClassGUID={4D36E979-E325-11CE-BFC1-08002BE10318}
Class=Printer
CatalogFile=prnhp001.cat
DriverVer=06/21/2006,6.1.7233.0
[Manufacturer]
"HP"=HP,NTamd64
[HP.NTamd64]
"HP DeskJet 970Cse" = HPFDJ97E.GPD,HEWLETT-PACKARDDESKJ8FFF,HP_DeskJet_970Cse ; Hardware ID
"HP Photosmart 1115 Series" = HPFDJ97E.GPD.ICM_LH_PHASE5,HPPHOTOSMART_11150FFF,HP_Photosmart_1115_Series ; Hardware ID
"HP Photosmart 7200 Series" = HPP7200T.GPD.ICM_LH_PHASE5,hpphotosmart_7200_se8fD3,hpphotosmart_7200_se5294,HP_Photosmart_7200_Series ; Hardware ID
[OEM URLS]
"HP"="http://go.microsoft.com/fwlink/?LinkID=37&prd=10798&sbp=Printers"
[Previous Names]
"HP DeskJet 970Cse"="HP DeskJet 970C Series"
[ControlFlags]
ExcludeFromSelect=HWPC211,HWP2250,HWP2286,HWP2284,HWPC212,HWP2140,\
HWP21A0,HWP20F0,HWP2160,HWP20D0,HWP20E0,HWP2100,HWP21B0,HWP21E0,\
Hewlett-PackardHP_LaD4FF,Hewlett-Packardhp_LaFBC4
[HPFDJ97E.GPD]
[email protected],@HPFUD50.DLL,@HPFUI50.DLL,@HPFIMG50.DLL,@HPF900AL.DLL,@HPFDJ97E.GPD,@HPFDJ970.GPD,@HPFDJ97X.GPD,@HPFNAM50.GPD
DataFile=HPFDJ97E.GPD
CoreDriverSections="{D20EA372-DD35-4950-9ED8-A6335AFE79F0},UNIDRV.OEM,UNIDRV_DATA","{D20EA372-DD35-4950-9ED8-A6335AFE79F3},sRGBPROFILE.OEM"
[HPFDJ97E.GPD.ICM_LH_PHASE5]
CopyFiles=HPC_COMMON_LH,HP_PRNPROC,@HPFDJ50.INI,@HPFUD50.DLL,@HPFUI50.DLL,@HPFIMG50.DLL,@HPF900AL.DLL,@HPFDJ97E.GPD,@HPFDJ970.GPD,@HPFDJ97X.GPD,@HPFNAM50.GPD,@HPZEVLHN.DLL,@HPZSTLHN.DLL,@HPZUILHN.DLL,HP_LANGMON
DataFile=HPFDJ97E.GPD
LanguageMonitor="PCL hpz3llhn,hpz3llhn.dll"
PrintProcessor="hpzpplhn,hpzpplhn.dll"
CoreDriverSections="{D20EA372-DD35-4950-9ED8-A6335AFE79F0},UNIDRV.OEM,UNIDRV_DATA"
[HPP7200T.GPD.ICM_LH_PHASE5]
CopyFiles=HPC_COMMON_LH,HP_PRNPROC,@HPZ3RLHN.DLL,@HPZ3ALHN.DLL,@HPZSSLHN.DLL,@HPP7200T.GPD,@HPP7X00T.GPD,@HPZ3CLHN.INI,@HPZSMLHN.GPD,@HPZ3MLHN.GPD,@HPP7200T.XML,@HPZSCLHN.DTD,@HPFRES50.DLL,@HPFIME50.DLL,@HPFIGLHN.DLL,@HPZPRLHN.DLL,HP_LANGMON
DataFile=HPP7200T.GPD
LanguageMonitor="PCL hpz3llhn,hpz3llhn.dll"
PrintProcessor="hpzpplhn,hpzpplhn.dll"
CoreDriverSections="{D20EA372-DD35-4950-9ED8-A6335AFE79F0},UNIDRV.OEM,UNIDRV_DATA"
[MS_ABOUT_UI]
HPCABOUT.DLL
HPCSTR.DLL
[CIO_COPYFILES_SPOOL]
HPZIDR12.DLL,,,0x00000020
HPZINW12.DLL,,,0x00000020
HPZIPM12.DLL,,,0x00000020
HPZIPR12.DLL,,,0x00000020
HPZIPT12.DLL,,,0x00000020
HPZISN12.DLL,,,0x00000020
[CIO_COPYFILES_SYS32]
HPZIDR12.DLL,,,0x00000020
HPZINW12.DLL,,,0x00000020
HPZIPM12.DLL,,,0x00000020
HPZIPR12.DLL,,,0x00000020
HPZIPT12.DLL,,,0x00000020
HPZISN12.DLL,,,0x00000020
[MS_COLOR]
HPCCLJ1.DLL
HPCCLJUI.DLL
[DMC_x86]
HPCDMCLH.DLL,,,0x00000020
[GPD_COMMON3]
HPZSMLHN.GPD
[DUSTDEVIL_COPYFILES_SPOOL]
HPBMIAPI.DLL,,,0x00000020
HPBMINI.DLL,,,0x00000020
HPBOID.DLL,,,0x00000020
HPBOIDPS.DLL,,,0x00000020
HPBPRO.DLL,,,0x00000020
HPBPROPS.DLL,,,0x00000020
HPEACLHN.HPI,,,0x00000020
[DUSTDEVIL_COPYFILES_SYS32]
HPBMIAPI.DLL,,,0x00000020
HPBMINI.DLL,,,0x00000020
HPBOID.DLL,,,0x00000020
HPBOIDPS.DLL,,,0x00000020
HPBPRO.DLL,,,0x00000020
HPBPROPS.DLL,,,0x00000020
HPEACLHN.HPI,,,0x00000020
[HP_ICC]
HP DJ 6900-PREM PAPER(TRICOLOR+BLACK).ICC,hpf69000.icc,,0x00000020
HP DJ 6900-PREM PAPER(TRICOLOR+GRAY).ICC,hpf69002.icc,,0x00000020
HP DJ 6900-PREM PAPER(TRICOLOR+PHOTO).ICC,hpf69001.icc,,0x00000020
HP DJ 6900-PREM PLUS PHOTO(TRICOLOR+BLACK).ICC,hpf69003.icc,,0x00000020
HP DJ 6900-PREM PLUS PHOTO(TRICOLOR+GRAY).ICC,hpf69005.icc,,0x00000020
HP DJ 6900-PREM PLUS PHOTO(TRICOLOR+PHOTO).ICC,hpf69004.icc,,0x00000020
HP OJ 6300-PREM PAPER(TRICOLOR+BLACK).ICC,hpo63000.icc,,0x00000020
HP OJ 6300-PREM PAPER(TRICOLOR+PHOTO).ICC,hpo63001.icc,,0x00000020
HP OJ 6300-PREM PAPER(TRICOLOR+GRAY).ICC,hpo63002.icc,,0x00000020
HP OJ 6300- PREM PLUS PHOTO(TRICOLOR+BLACK).ICC,hpo63003.icc,,0x00000020
HP OJ 6300- PREM PLUS PHOTO(TRICOLOR+PHOTO).ICC,hpo63004.icc,,0x00000020
HP OJ 6300- PREM PLUS PHOTO(TRICOLOR+GRAY).ICC,hpo63005.icc,,0x00000020
[HP_LANGMON]
HPZ3LLHN.DLL
[HP_LIDIL_LANGMON]
HPZLLLHN.DLL
[HP_PRNPROC]
HPZPPLHN.DLL
[HPC_COMMON]
HPZEVLHN.DLL
HPZSTLHN.DLL
HPZUILHN.DLL
[HPC_COMMON_LH]
HPZEVLHN.DLL
HPZSTLHN.DLL
HPZUILHN.DLL
[HPCLJ5V2_COLOR]
HPCLJ5.ICM
[HPDJ500C_COLOR]
HP500ND.ICM
HP500NG.ICM
[HPPRPROC]
HPZPPLHN.DLL,,,0x00000020
[MANUAL_DUPLEX]
HPZEVLHN.DLL,,,0x00000020
[PSRENDER]
HPZSRLHN.DLL,,,0x00000020
[RENDER]
HPZ5RLHN.DLL,,,0x00000020
[RES_COMMON]
HPZSTLHN.DLL,,,0x00000020
[STRING_DLL]
HPZSTLHN.DLL,,,0x00000020
[UI]
HPZLSLHN.DLL,,,0x00000020
HPZSSLHN.DLL,,,0x00000020
HPZUILHN.DLL,,,0x00000020
[PML_user_Inst.AddService]
; PML Service configuration info
DisplayName = "Pml Driver HPZ12"
ServiceType = 0x00000020
StartType = 0x2
ErrorControl = 1
ServiceBinary = %11%\svchost.exe -k HPCIO
AddReg=PML_Addreg
[NET_user_Inst.AddService]
; NET Service configuration info
DisplayName = "NET Driver HPZ12"
ServiceType = 0x00000020
StartType = 0x2
ErrorControl = 1
ServiceBinary = %11%\svchost.exe -k HPCIO
AddReg=NET_Addreg
[PML_AddReg]
; Registry configuration info
HKLM,SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost,"HPCIO",0x00010008,"Pml Driver HPZ12"
HKLM,SYSTEM\CurrentControlSet\Services\Pml Driver HPZ12\Parameters,"ServiceDll",0x00020000,"%11%\HPZipm12.dll"
[Net_AddReg]
; Registry configuration info
HKLM,SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost,"HPCIO",0x00010008,"NET Driver HPZ12"
HKLM,SYSTEM\CurrentControlSet\Services\Net Driver HPZ12\Parameters,"ServiceDll",0x00020000,"%11%\HPZinw12.dll"
[DustDevilReg]
11,,HPBMIAPI.DLL,1,300
11,,HPBOID.DLL,1,300
11,,HPBOIDPS.DLL,1,300
11,,HPBPRO.DLL,1,300
11,,HPBPROPS.DLL,1,300
[DestinationDirs]
DefaultDestDir=66000
HP_PRNPROC=66001
HPPRPROC=66001
CIO_COPYFILES_SYS32=66002
DUSTDEVIL_COPYFILES_SYS32=66002
HP_LANGMON=66002
HP_LIDIL_LANGMON=66002
HP_ICC=66003
HPCLJ5V2_COLOR=66003
HPDJ500C_COLOR=66003
[SourceDisksFiles]
hpf69000.icc = 1
hpf69001.icc = 1
hpf69002.icc = 1
hpf69003.icc = 1
hpf69004.icc = 1
hpf69005.icc = 1
hpo63000.icc = 1
hpo63001.icc = 1
hpo63002.icc = 1
hpo63003.icc = 1
hpo63004.icc = 1
hpo63005.icc = 1
HP_3P522.PPD = 1
HP4M3_V1.PPD = 1
HP4M6_V1.PPD = 1
HP4ML_V1.PPD = 1
HP4MP3_1.PPD = 1
HP4MP6_1.PPD = 1
HP4MPLS.GPD = 1
HP4PLUS3.PPD = 1
HP4PLUS6.PPD = 1
HP4SI6_1.PPD = 1
HP500ND.ICM = 1
HP500NG.ICM = 1
HP5SI.GPD = 1
HP5SIM.GPD = 1
HPBMIAPI.DLL = 1
HPBMINI.DLL = 1
HPBOID.DLL = 1
HPBOIDPS.DLL = 1
HPBPRO.DLL = 1
HPBPROPS.DLL = 1
HPC1220P.PPD = 1
HPC1220P.XML = 1
HPC1RWSL.PPD = 1
HPC1RWSL.XML = 1
HPC1RXSL.PPD = 1
HPC1RXSL.XML = 1
HPC2GW6L.GPD = 1
HPC2GW6L.XML = 1
HPC3050F.GPD = 1
HPC3050F.XML = 1
HPC3052F.GPD = 1
HPC3052F.XML = 1
HPC3055F.GPD = 1
HPC3055F.XML = 1
HPC3346L.GPD = 1
HPC3346L.XML = 1
HPC3390F.GPD = 1
HPC3390F.XML = 1
HPC34I6L.GPD = 1
HPC34I6L.XML = 1
HPC35W6L.GPD = 1
HPC35W6L.XML = 1
HPC38O6L.GPD = 1
HPC38O6L.XML = 1
HPC3BG6L.GPD = 1
HPC3BG6L.XML = 1
HPC3H06L.GPD = 1
HPC3H06L.XML = 1
HPC3IE6L.GPD = 1
HPC3IE6L.XML = 1
HPC3JS6L.GPD = 1
HPC3JS6L.XML = 1
HPC3UW6L.GPD = 1
HPC3UW6L.XML = 1
HPC3XO6L.GPD = 1
HPC3XO6L.XML = 1
HPC48S6L.GPD = 1
HPC48S6L.XML = 1
HPC5200F.GPD = 1
HPC5201F.GPD = 1
HPC5200F.XML = 1
HPC5201F.XML = 1
HPC520XF.GPD = 1
HPC6686L.GPD = 1
HPC6686L.XML = 1
HPC6906L.GPD = 1
HPC6906L.XML = 1
HPC6AE6L.GPD = 1
HPC6AE6L.XML = 1
HPC6K4SL.PPD = 1
HPC6K4SL.XML = 1
HPC6LI5L.GPD = 1
HPC6LI5L.XML = 1
HPC6LISL.PPD = 1
HPC6LISL.XML = 1
HPC6Y06L.GPD = 1
HPC6Y06L.XML = 1
HPCABOUT.DLL = 1
HPCCLJ1.DLL = 1
HPCCLJ1.INI = 1
HPCCLJUI.DLL = 1
HPCDMCLH.DLL = 1
HPCFONT.DLL = 1
HPCLJ5.ICM = 1
HPCLJ5V2.PPD = 1
HPCSTR.DLL = 1
HPDJ340.GPD = 1
HPDJ340M.GPD = 1
HPDJ400.GPD = 1
HPDJ400M.GPD = 1
HPDJ420.GPD = 1
HPDJ500.GPD = 1
HPDJ500C.GPD = 1
HPDJ5550.CFG = 1
HPDJ600.GPD = 1
HPDJ600M.GPD = 1
HPDJ890C.GPD = 1
HPDJRES.DLL = 1
HPF0450T.GPD = 1
HPEACLHN.HPI = 1
HPF0450T.XML = 1
HPF3550T.GPD = 1
HPF3550T.XML = 1
HPF3650T.GPD = 1
HPF3650T.XML = 1
HPF3745T.GPD = 1
HPF3745T.XML = 1
HPF3840T.GPD = 1
HPF3840T.XML = 1
HPF3920T.GPD = 1
HPF3920T.XML = 1
HPF4A63L.GPD = 1
HPF4A63L.XML = 1
HPF4A6AL.GPD = 1
HPF4BK3L.GPD = 1
HPF4BK3L.XML = 1
HPF5400T.GPD = 1
HPF5400T.XML = 1
HPF5740T.GPD = 1
HPF5740T.XML = 1
HPF5940T.GPD = 1
HPF5940T.XML = 1
HPF6540T.GPD = 1
HPF6540T.XML = 1
HPF6840T.GPD = 1
HPF6840T.XML = 1
HPF6940T.GPD = 1
HPF6940T.XML = 1
HPF6980T.GPD = 1
HPF6980T.XML = 1
HPF880AL.DLL = 1
HPF900AL.DLL = 1
HPF940AL.DLL = 1
HPFDJ50.INI = 1
HPFDJ640.GPD = 1
HPFDJ69X.GPD = 1
HPFDJ6XX.GPD = 1
HPFDJ816.GPD = 1
HPFDJ830.GPD = 1
HPFDJ840.GPD = 1
HPFDJ845.GPD = 1
HPFDJ84X.GPD = 1
HPFDJ89X.GPD = 1
HPFDJ920.GPD = 1
HPFDJ930.GPD = 1
HPFDJ940.GPD = 1
HPFDJ948.GPD = 1
HPFDJ94X.GPD = 1
HPFDJ950.GPD = 1
HPFDJ955.GPD = 1
HPFDJ957.GPD = 1
HPFDJ95X.GPD = 1
HPFDJ96C.GPD = 1
HPFDJ970.GPD = 1
HPFDJ97E.GPD = 1
HPFDJ97I.GPD = 1
HPFDJ97X.GPD = 1
HPFDJ980.GPD = 1
HPFDJ98C.GPD = 1
HPFDJ990.GPD = 1
HPFDJ99E.GPD = 1
HPFDJ99X.GPD = 1
HPFH5900.EXP = 1
HPFIGLHN.DLL = 1
HPFIME50.DLL = 1
HPFIMG50.DLL = 1
HPFNAM50.GPD = 1
HPFRES50.DLL = 1
HPFUD50.DLL = 1
HPFUI50.DLL = 1
HPIII522.PPD = 1
HPIIP522.PPD = 1
HPIJ2280.CFG = 1
HPIJ3000.CFG = 1
HPLJ__31.PPD = 1
HPLJ_3P1.PPD = 1
HPLJ1100.GPD = 1
HPLJ2.GPD = 1
HPLJ21P6.GPD = 1
HPLJ2300.CFG = 1
HPLJ2P.GPD = 1
HPLJ2PP.GPD = 1
HPLJ2X.GPD = 1
HPLJ3.GPD = 1
HPLJ3P.GPD = 1
HPLJ4.GPD = 1
HPLJ4100.CFG = 1
HPLJ4200.CFG = 1
HPLJ4300.CFG = 1
HPLJ4550.CFG = 1
HPLJ4600.CFG = 1
HPLJ4L.GPD = 1
HPLJ4M.GPD = 1
HPLJ4ML.GPD = 1
HPLJ4MV.GPD = 1
HPLJ4MV1.PPD = 1
HPLJ4P.GPD = 1
HPLJ4PS.GPD = 1
HPLJ4SI.GPD = 1
HPLJ4V.GPD = 1
HPLJ5.GPD = 1
HPLJ5100.CFG = 1
HPLJ5500.CFG = 1
HPLJ5L.GPD = 1
HPLJ5M.GPD = 1
HPLJ5M_4.PPD = 1
HPLJ5MP.GPD = 1
HPLJ5N.GPD = 1
HPLJ5P.GPD = 1
HPLJ5P_1.PPD = 1
HPLJ5SI1.PPD = 1
HPLJ5SIM.PPD = 1
HPLJ6L.GPD = 1
HPLJ6MP.GPD = 1
HPLJ6P.GPD = 1
HPLJ6P_4.PPD = 1
HPLJ8150.CFG = 1
HPLJ8550.CFG = 1
HPLJ9000.CFG = 1
HPMCPB25.GPD = 1
HPMCPC25.GPD = 1
HPMCPC25.PPD = 1
HPMCPD25.CFG = 1
HPMCPD25.PPD = 1
HPMCPDP5.XML = 1
HPMCPDPS.XML = 1
HPMCPL25.GPD = 1
HPMCPM25.GPD = 1
HPMOJ50.INI = 1
HPMOJR40.GPD = 1
HPMOJR45.GPD = 1
HPMOJR4I.GPD = 1
HPMOJR60.GPD = 1
HPMOJR65.GPD = 1
HPMOJR80.GPD = 1
HPMOJR8I.GPD = 1
HPMOJRX.GPD = 1
HPMOPY.GPD = 1
HPMOPYUI.INI = 1
HPMPSC50.GPD = 1
HPO0410T.GPD = 1
HPO0410T.XML = 1
HPO1100T.GPD = 1
HPO1100T.XML = 1
HPO1200T.GPD = 1
HPO1200T.XML = 1
HPO1300T.GPD = 1
HPO1300T.XML = 1
HPO1310T.GPD = 1
HPO1310T.XML = 1
HPO13X0T.GPD = 1
HPO1400T.GPD = 1
HPO1400T.XML = 1
HPO1500T.GPD = 1
HPO1500T.XML = 1
HPO1600T.GPD = 1
HPO1600T.XML = 1
HPO1X00T.GPD = 1
HPO2100T.GPD = 1
HPO2100T.XML = 1
HPO2150T.GPD = 1
HPO2150T.XML = 1
HPO2170T.GPD = 1
HPO2170T.XML = 1
HPO2200T.GPD = 1
HPO2200T.XML = 1
HPO2300T.GPD = 1
HPO2300T.XML = 1
HPO2350T.GPD = 1
HPO2350T.XML = 1
HPO2400T.GPD = 1
HPO2400T.XML = 1
HPO2500T.GPD = 1
HPO2500T.XML = 1
HPO2600T.GPD = 1
HPO2600T.XML = 1
HPO2700T.GPD = 1
HPO2700T.XML = 1
HPO3100T.GPD = 1
HPO3100T.XML = 1
HPO3200T.GPD = 1
HPO3200T.XML = 1
HPO3300T.GPD = 1
HPO3300T.XML = 1
HPO3X00T.GPD = 1
HPO4100T.GPD = 1
HPO4100T.XML = 1
HPO4105T.GPD = 1
HPO4105T.XML = 1
HPO410XT.GPD = 1
HPO4200T.GPD = 1
HPO4200T.XML = 1
HPO4300T.GPD = 1
HPO4300T.XML = 1
HPO4PG3L.GPD = 1
HPO4PG3L.XML = 1
HPO5500T.GPD = 1
HPO5500T.XML = 1
HPO5600T.GPD = 1
HPO5600T.XML = 1
HPO5H83L.GPD = 1
HPO5H83L.XML = 1
HPO6200T.GPD = 1
HPO6200T.XML = 1
HPO6300T.GPD = 1
HPO6300T.XML = 1
HPO6X00T.GPD = 1
HPO7200T.GPD = 1
HPO7200T.XML = 1
HPO7300T.GPD = 1
HPO7300T.XML = 1
HPO7400T.GPD = 1
HPO7400T.XML = 1
HPO7X00T.GPD = 1
HPOEMUI.DLL = 1
HPOF300T.GPD = 1
HPOF300T.XML = 1
HPOGDS3L.GPD = 1
HPOGDS3L.XML = 1
HPOH3550.EXP = 1
HPOH5500.EXP = 1
HPOJ1600.CFG = 1
HPOJ2600.CFG = 1
HPOJ2700.CFG = 1
HPOJ6200.CFG = 1
HPOJ720.GPD = 1
HPOJ7200.CFG = 1
HPOJ7300.CFG = 1
HPOJ7400.CFG = 1
HPOJ750.GPD = 1
HPOJ750I.GPD = 1
HPOJ920.GPD = 1
HPOJ950.GPD = 1
HPOJG55.GPD = 1
HPOJG55I.GPD = 1
HPOJG85.GPD = 1
HPOJG85I.GPD = 1
HPOJG95.GPD = 1
HPOJK60.GPD = 1
HPOJK60I.GPD = 1
HPOJK80.GPD = 1
HPOJK80I.GPD = 1
HPOJV30.GPD = 1
HPOJV40.GPD = 1
HPOJV40I.GPD = 1
HPOJV45.GPD = 1
HPP0320T.GPD = 1
HPP0320T.XML = 1
HPP0330T.GPD = 1
HPP0330T.XML = 1
HPP0370T.GPD = 1
HPP0370T.XML = 1
HPP0380T.GPD = 1
HPP0380T.XML = 1
HPP03X0T.GPD = 1
HPP0420T.GPD = 1
HPP0420T.XML = 1
HPP0470T.GPD = 1
HPP0470T.XML = 1
HPP1160T.GPD = 1
HPP1160T.XML = 1
HPP2570T.GPD = 1
HPP2570T.XML = 1
HPP7200T.GPD = 1
HPP7200T.XML = 1
HPP7400T.GPD = 1
HPP7400T.XML = 1
HPP7800T.GPD = 1
HPP7800T.XML = 1
HPP78X0T.GPD = 1
HPP7X00T.GPD = 1
HPP8000T.GPD = 1
HPP8000T.XML = 1
HPP8100T.GPD = 1
HPP8100T.XML = 1
HPP8200T.GPD = 1
HPP8200T.XML = 1
HPP8400T.GPD = 1
HPP8400T.XML = 1
HPP8700T.GPD = 1
HPP8700T.XML = 1
HPP8X00T.GPD = 1
HPPH0330.EXP = 1
HPPH0380.EXP = 1
HPPH0420.EXP = 1
HPPH0470.EXP = 1
HPPH1500.EXP = 1
HPPH3100.EXP = 1
HPPH3200.EXP = 1
HPPH3300.EXP = 1
HPPH7800.EXP = 1
HPPH8000.EXP = 1
HPPH8100.EXP = 1
HPPH8200.EXP = 1
HPPH8400.EXP = 1
HPV600AL.DLL = 1
HPV700AL.DLL = 1
HPV800AL.DLL = 1
HPV820AL.DLL = 1
HPV880AL.DLL = 1
HPVDB720.DLL = 1
HPVDB820.DLL = 1
HPVDJ50.INI = 1
HPVDJ610.GPD = 1
HPVDJ612.GPD = 1
HPVDJ615.GPD = 1
HPVDJ660.GPD = 1
HPVDJ66E.GPD = 1
HPVDJ67X.GPD = 1
HPVDJ690.GPD = 1
HPVDJ691.GPD = 1
HPVDJ693.GPD = 1
HPVDJ694.GPD = 1
HPVDJ695.GPD = 1
HPVDJ697.GPD = 1
HPVDJ69X.GPD = 1
HPVDJ6XX.GPD = 1
HPVDJ710.GPD = 1
HPVDJ720.GPD = 1
HPVDJ7XX.GPD = 1
HPVDJ812.GPD = 1
HPVDJ815.GPD = 1
HPVDJ82E.GPD = 1
HPVDJ82I.GPD = 1
HPVDJ82X.GPD = 1
HPVDJ870.GPD = 1
HPVDJ87E.GPD = 1
HPVDJ87I.GPD = 1
HPVDJ87X.GPD = 1
HPVDJ882.GPD = 1
HPVDJ89E.GPD = 1
HPVDJ89I.GPD = 1
HPVDJ89X.GPD = 1
HPVIMG50.DLL = 1
HPVNAM50.GPD = 1
HPVSCP50.DLL = 1
HPVUD50.DLL = 1
HPVUI50.DLL = 1
HPW0460T.GPD = 1
HPW0460T.XML = 1
HPW1000T.GPD = 1
HPW1000T.XML = 1
HPW1200T.GPD = 1
HPW1200T.XML = 1
HPW1B83L.GPD = 1
HPW1B83L.XML = 1
HPW1QI3L.GPD = 1
HPW1QI3L.XML = 1
HPW1RC3L.GPD = 1
HPW1RC3L.XML = 1
HPW2BC6L.GPD = 1
HPW2BC6L.XML = 1
HPW9800T.GPD = 1
HPW9800T.XML = 1
HPWH0460.CFG = 1
HPWH9800.CFG = 1
HPWK550T.GPD = 1
HPWK550T.XML = 1
HPWK850T.GPD = 1
HPWK850T.XML = 1
HPWM50AL.DLL = 1
HPWM5100.GPD = 1
HPWM5112.GPD = 1
HPWM5122.GPD = 1
HPWM5125.GPD = 1
HPWM5225.GPD = 1
HPWM5350.GPD = 1
HPWM535M.GPD = 1
HPWM5CON.INI = 1
HPWM5DB1.DLL = 1
HPWMACRO.GPD = 1
HPZ3ALHN.DLL = 1
HPZ3CLHN.INI = 1
HPZ3LLHN.DLL = 1
HPZ3MLHN.GPD = 1
HPZ3RLHN.DLL = 1
HPZ5CLHN.INI = 1
HPZ5RLHN.DLL = 1
HPZ6CLHN.INI = 1
HPZ6MLHN.GPD = 1
HPZ6RLHN.DLL = 1
HPZEVLHN.DLL = 1
HPZFNLHN.NTF = 1
HPZIDR12.DLL = 1
HPZLALHN.DLL = 1
HPZINW12.DLL = 1
HPZIPM12.DLL = 1
HPZIPR12.DLL = 1
HPZIPT12.DLL = 1
HPZISN12.DLL = 1
HPZLELHN.DLL = 1
HPZLLLHN.DLL = 1
HPZLSLHN.DLL = 1
HPZPPLHN.DLL = 1
HPZPRLHN.DLL = 1
HPZSCLHN.DTD = 1
HPZSCLHN.INI = 1
HPZSMLHN.GPD = 1
HPZSRLHN.DLL = 1
HPZSSLHN.DLL = 1
HPZSTLHN.DLL = 1
HPZUILHN.DLL = 1
[PrinterPackageInstallation.amd64]
PackageAware=TRUE
CoreDriverDependencies={D20EA372-DD35-4950-9ED8-A6335AFE79F0},{D20EA372-DD35-4950-9ED8-A6335AFE79F1},{D20EA372-DD35-4950-9ED8-A6335AFE79F2},{D20EA372-DD35-4950-9ED8-A6335AFE79F3}
[Strings]
;Localizable
Disk1="Windows Installation Disc"
[SourceDisksNames.x86]
1 = %Disk1%,,,"I386"
[SourceDisksNames.amd64]
1 = %Disk1%,,,"Amd64"
[SourceDisksNames.ia64]
1 = %Disk1%,,,"Ia64"

Error while installing printer software for HP Photosmart Plus 209a-m on Windows 8.1 64 bit OS

I am getting below error while installing printer software of HP Photosmart Plus 209a-m on Windows 8.1 64 bit OS. Can you please help me resolve this error? Thanks in advance.

Hi tarunkw,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists continue following the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Printing problems after installing Security Update 2015-002

After installing Security Update 2015-002 on three separate computers on two different WiFi networks, printers on the network are losing their connections to the computers that can print to them. We have experienced this on a network running a Canon printer and an HP printer - both have disappeared on the network although the printer suggests it is still connected to the network. The same thing has happened on a separate network I manage with a single HP printer on that network. I have tried removing the printers, resetting the printers etc. Nothing is working. I can get one print out of a printer when I turn the printer off and then on. Three minutes later the printer is no longer connected to the computer - although still connected to the network. Please Help.

I think I have figured out that it is in fact the Apple Extreme Base Station that is losing the printer. It is very odd because the printer is connected to the Wifi. My computer is connected to the WiFi and connecting to the internet. The Router for the internet can see the printer. An Apple Extreme is then connected via a network cable in Bridge mode to the router. When I turned the power off the The Apple Extreme and then restored power it all worked. was still working this morning, but again this afternoon I needed to reboot Apple Extreme. It is quite strange that this is happening on two different Networks in different parts of the country at the same time. Maybe the Security Update is somehow affecting/blocking communication with the printer? I just don't know enough. These networks have been up and running with the same printers and computers for years with zero problems - all of a sudden we have the same problem on both Networks.
Any help will be very much appreciated.

HP 5510 wil not print in black ink after installing a new black ink cartridge

My HP 5510 printer will not print in black ink after installing an official HP black ink cartridge. I see other people have had the same problem. I have gone through all the troubleshooting suggestions.
I would like to know if anyone has been able to fix this problem. I just spend money on a new XL cartridge. Any help/suggestions would be appreciated.

Hi @obxgirl,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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HP Deskjet printer 4645 is not taking print after installing windows update

Iam using HP Deskjet 4645 printer at home. After installing updated drivers from HP it works very fine but after updating windows it doesnt print from microsoft office 2013 as wel as word pad. it prints well from notepad and e print. When I contacted HP
for this problem, they told me that problem is with microsoft windows 8.1 and I should contact Microsoft for the problem. Please help

HP service center is telling that the problem is not from HP side but it is from Microsoft windows 8.1.
Do they like the driver that it is using? Usually it is their driver but quite old. E.g. they probably didn't try to provide one specifically for W8.1 but it is their responsibility to do so; otherwise they are in effect saying that they do not
support W8.1 with that device.
Notice that your printer does not appear in this list?
HP Printers - Supported HP Printers for Windows 8
http://support.hp.com/us-en/document/c03168175
And that is W8. Who knows what all they stopped supporting for W8.1?
Robert Aldwinckle

All the Google toolbar buttons(other then print) are not visible after installing Firefox 4

Google toolbar buttons (other then print) are not visible after installing Firefox 4 for Mac.

Yes - there is a fix... called IE9... http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages

Printer won't work after installing mountain lion?

printer won't work after installing mountain lion?

Assuming you've first checked Software Update to see if there are any updated drivers and it's still not working, you could try resetting the printing system.
System Preferences>Print & Scan, Control+Click or Right Click on a printer on the left and select 'reset printing system'. All printers will be deleted and need to be added again.

I can not install a printer brother dcp-375CW after installing mavericks, what can I do

I can not install a printer brother dcp-375CW after installing mavericks, what can I do

Have you tried to get the latest drivers?
http://welcome.solutions.brother.com/bsc/public_s/id/os/macintosh.html
Also, I would suggest posting in the Mavericks discussion page. This page is for the music app MainStage.
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Hp 5510 won't print black before and after installing new cartridge. have done specified checks.

HP Photosmart 5510 won't print black before and after installing new cartridge. Have done specified checks.

sueali301 wrote:
Been through all steps. Cannot find levers.The printhead on the Photosmart 5510 is not removable. For the Photosmart 5510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions. If your printer is under warranty I suggest you contact HP for warranty service. If you are in the US call 1-800-HPINVENt, elewhere see the contact information here.

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