HP4630 problems with Word and Adobe reader

Hi,
       I have recently setup a new computer at Home, Win 7 64Bit, and I cannot get the HP4360 Printer to work correctly.
Tests completed
Print from Computer 1, via USB  win 7 64Bit all OK, and has been for months
Print From computer 2 Via wireless Win 7 32 Bit all OK, and has been for months
Print from Newly setup Computer  (Computer 3)  win 7 64 Bit via wireless, the following occurs
Print from Notepad Works Ok
Print from Word, Adode Reader nothing Prints.
Turn Printer offline
Print from Notepad - Document sits in the Print Queue, Turn printer online and it prints
Print from Word - Nothing appears in the Print Queue ever.
Connected Old cannon printer to New Computer via USB and can print from Word, Adobe, Notepad all OK.
Unistalled Drivers and Reinstalled Latest from Web, no change to the above problems.
Download and run HP Print and Scan Doctor, Passes all tests.
After 3 days of trying Gave up and connected Old Cannon Printer,  Wife now Happy, but it is just annoying as I want to use the new printer, as that is why i brought it, so I could get rid of the old cannon, Which Luckly I hadn't tossed yet
Any other suggestions welcome
Kelvin

Hello Kelvinlow39,
Welcome to the HP Forums.
I see that you are having an issue when attempting to connect the printer over a wireless network.
I am going to give you a document to run through just in case you missed a step along the way. Please click on the following link for Setting Up the Printer for a Wired or Wireless Network for HP Printers.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

  • Problems with SharePoint2010 and Adobe Reader X

    hi all,
    i have a big problem with SharePoint2010 and Adobe Reader x. We can open .pdf Files from SharePoint but not Safe. The Error Message is "
    SharePoint, SQL and OS are installed in English. The problem is that the site was probably created from a German template. One would have to create the site from an English template and then add the other languages by MUI. It is a matter which language site in the settings under Language Settings is uppermost to:
    how can the problem be solved?it looks like here, the reader still an error..
    andre

    Hi,
    Could you repost the error-message that you see in Adobe Reader? The problem might be because of a known bug in Microsoft SharePoint server 2010. Certain required field types are missing in the German/French site templates which cause a SOAP request on the server to fail. A workaround is to add these field types to the library. You could add these fields manually or using a script. You could look for following field types which might be missing from the site template.
    "Content Type ID","Approver Comments","Name","Document Modified By","Document Created By","File Type","HTML File Type","Source URL","Shared File Index","Title","Template Link","HTML File Link","Is Signed", "Document ID Value", "Document ID", "Content Type", "Created", "Created By", "Modified", "Modified By", "Has Copy Destinations", "Copy Source", "Approval Status", "URL Path", "File Size", "Item Type","Sort Type", "Effective Permissions Mask", "ID of the User who has the item Checked Out", "Is Checked out to local", "Checked Out To", "Unique Id", "Client Id", "Virus Status", "Check In Comment", "Edit Menu Table Start", "Edit Menu Table End", "Server Relative URL", "Encoded Absolute URL", "Property Bag", "Level", "Is Current Version", "Item Child Count", "Folder Child Count", "Select", "Edit", "UI Version", "Instance ID", "Order", "Workflow Version", "Workflow Instance ID", "Source Version (Converted Document)", "Source Name (Converted Document)", "Document Concurrency Number","Relink", "Merge", "Path"
    Thanks,
    Richa

  • Problems with LiveCycle and Adobe Reader x

    I recently had Adobe Reader X installed on my computer, and now when I use the Preview tab in LiveCycle the form opens in Reader X. I would like the form to open in Acrobat 9 Pro as it did before. How do I change that?
    Regards,
    Kirstine

    There is a registry setting that determines what is your default viewer. You can either reinstall Acrobat (the last one in sets the setting) or you can modify this registry key to point to your Acrobat exe file:
    HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
    If it's not there create a string value and point it to which exe you want to launch
    For example: "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe"
    Hope that helps
    Paul

  • Problem with Windows7 and Adobe Flash freezing computer?

    Hello All, There is a problem with Windows7 and my Adobe Flash causing my computer to freeze. So, Skype, videos, etc will not work. Have tried many things to solve problem. Can Oracle VM be used to run a different operating system...such as XP or Vista where Flash will work properly? I would hate to have a new operating system installed on a new computer. thanks

    If you mean Oracle VM VirtualBox, then yes, definitely. A free download, it installs and runs great on Windows 7. http://www.virtualbox.org/

  • Problems displaying a pdf correctly (both with preview and adobe reader)

    Hey guys,
    I've been having problems with displaying lecture notes (pdf files) correctly. It doesn't matter if I use preview or adobe reader.
    Can anyone please help me out?
    thanks a lot in advance,
    Simon

    Hi there,
    I have a very similar problem: a number of pdf files that I can see perfectly well in Safari/GoogleChrome do NOT show correctly in Preview or ANY iPad app I have (Notability, Adobe, PDF Expertm iAnnotate, Dropbox etc.).
    The problem is that punctuation -- with the expection of periods or bolded text -- does not show properly. For example, commas and quotation marks to not show, and some numbers to not show.
    Moreover, once I have annotated/viewed the problematic file on the IPad and resync to dropbox to view on Mac vis Adobe (which I do with most pdf files with no problems), I get an error message upon reopening the pdf file saying "Cannot extract the embedded font 'FAFWQV+--unknown-2--'. Some characters may not display or print correctly." (the 'quoted' text changes each time). When opening in Preview, no error message appears, though the fole is still lacking punctuation etc.
    Here is a link to one problematic pdf: http://niis.cass.cn/upload/2012/12/d20121201200145301.pdf
    NB: the file is in Mandarin, however I can successfully open/edit/annotate/sync other pdfs using Mandarin font so I'm not sure if the language is related to the problem.
    I would be extremely grateful for some help with this please!
    Thanks!

  • Any known problems using IE6 and Adobe Reader 7 with LC:RM?

    On an properly configured LC:RM server only allowing certificate (X509) authentication,
    Adobe Reader 7 always pops up some Username/Password dialog for authentication.
    Reader 8 and 9 work fine with certificates.
    Is this an known restriction, that
    Reader-7 does not support X509 authentication?
    Dilettanto

    Steve,
    thank you again for your helpful answer.
    In addition we now found out, that Users having an authenticating Proxy
    may even need to upgrade to Adobe Reader 9 to be able to use LC:RM.
    Dilettanto

  • Problems with digital signatures (adobe reader)

         I am a Government contractor that develops documents for my customer.  We are in the process of ascertaining the viability of digital signatures. I have developed a signature form with Adobe Pro 9.0.
         I have several issues. When someone digitally signs the document with their Common Acess Card (CAC), the warning appears "At least one signature has problems. Please fill out the form. If you are the form author, choose distribute form in the forms menu to send it to your recipients."
         I tried using several options using the distribute section, and I am unable to make this part work. I truly need assistance with doing this correctly.  I require that the signatures to be processed in sequence (#1, #2, #3, and then the approval signature).  I did not comprehend that option in the distribute form section.
         However, the recipients that use Adobe Acrobat Pro are able to sign the document when submitted to them (however, the prviously stated warning appears). If they use Adobe Reader, they are not able to sign the document.
         Please help.
         Is there anyone that can assist with the signature feature of Adobe Pro?
         I would appreciate any suggestion/guidance.
         One area that I don't understand is the feature where i 0send the form out for signature.

    What is your operating system?
    If Windows, you have something in your registry that is pointing to drive K:
    See if anything in here helps: http://helpx.adobe.com/creative-suite/kb/error-1327-invalid-drive-drive.html

  • With APTT and Adobe Reader QTP spy on a PDF document causes Adobe Reader to stop working

    Hi,
    We have the below configurations,
    QTP Version 11
    Adobe Reader 10.1.2
    Adobe PDF Test Toolkit for Adobe Reader 10.1.1 onwards
    Windows 7 64 bit OS
    Internet Explorer 8
    QTP shows AcroQTP in the Add-in page.
    But when an object Spy is done on a PDF document we get the message "Adobe Reader has stopped working" and it crashes.
    Please provide me a solution for this problem
    Thanks,
    Kruthika.

    Hi
    We have lately found that due to some of our changes in Reader 10.1.2 release, the plugins have broken.
    They still continue to work with Adobe Reader 10.1.0 and 10.1.1 ON ANY ENVIRONMENT WITH ANY QTP VERSION.
    For the time being, before Adobe roll out a fix, we would suggest you not to upgrade the Adobe Reader versions.
    Thanks and Regards

  • Are there any problems with Lion and Adobe CS5 ?

    I am wanting to upgrade to Lion but don't want to have the hassle of trying to fix any problems as I have heard some people had problems with earlier versions of Adobe Creative Suit and Lion and having recently moved I have no clue where my CS5 keys are so before doing so I want to know there will be no errors.
       Peoples experiences would be appreciated and many thanks.

    I have upgraded two Mac mini's which both have the Adobe Creative Suit Cs5 Acrobat, Illustrator, InDesign and Photoshop. I have had no issues regrding the upgrade, they just work.
    However I do have two user interface issues. InDesign the keyboard page up, page down keys no longer work as expected, they simply jump to the next screen, the workaround is to use a trackpad for the left hand and use two finger scrolling.
    The other is the arrow buttons in the vertical scroll bar no longer exist, so again the trackpad comes in for scrolling.
    This applies for almost all software and the finder.

  • Glitch with Firefox and Adobe Reader.

    I wasn't sure whether to post this in the Adobe Reader forum or the Mozilla Firefox forum, but decided to post here.
    I am running the latest versions of Adobe Reader X and Firefox on Windows Vista.
    Open Firefox. Open a new tab. Then open an Adobe Acrobat document within the new tab. Now it won't let you highlight text in the urlbar with the mouse for copy/paste. You have to click the "Go back" arrow, or go into another site, and then return to the adobe document in order to copy/paste. I tried the same thing with Internet Explorer and Chrome, and the glitch didn't seem to happen in those. It seems to be only an issue with Firefox.

    I am using the latest version, 3.6.15.
    Admittedly it's a minor glitch. I discovered it when I was trying to copy the url for some show's TV listings that were in pdf format in order to help someone on another forum, and I couldn't get it to highlight the text.

  • I have a problem with recently downloaded Adobe Reader XI.

    When I open a PDF file, it immediately goes out to Windows Media Center.  I have Windows 7 operating system.  Does Adobe Reader need to activated first.

    That sounds like your file associations are corrupted.  Try repairing Adobe Reader (Help | Repair).  If that does not fix the problem, try changing the PDF file association manually (to Adobe Acrobat Document (.pdf)).

  • Problem with download of Adobe Reader 9.3.3

    When trying to download Adobe Reader 9.3.3 I get a message: The path 'C:\Program Files\Adobe Acrobat 7.0\Setup Files\RdrBig709\ENU\Adobe Reader
    7.0.9.msi' cannot be found. Verify you have access to this location and try again, or try to find the instillation package 'Adobe Reader 7.0.9.msi' in a folder from which you can install the product Adobe Reader 7.0.9. I did a search of my C drive but this file does not exist. I was also getting a 1402 error which I was able to repair. Need some help.

    You can download  Microsoft Installer Cleanup tool from
    http://majorgeeks.com/download.php?det=4459
    regards,
    Rohit

  • Problems with text in Adobe Reader

    I have a presentation that needs to be opened as a PDF. When the PDF is opened in Adober Reader (any version) ther text turns our terrible and is missing parts othe letters or has holes in the bolded font. Whenever I open this PDF in any other program it works fine.
    READER:
    Normal:

    It would have been better if you posted the same text portion for both versions, as frankly I cannot see any difference ("holes") between the two.

  • Problems installing Skype and Adobe Reader

    Hi, I have tried numerous times to install Adobe Reader. Whilst installing a message comes up to say 'close Safari' to install but Safari was never open in the first place! and so it won't install it.
    As regards Skype, it's installed it but the Skype Icon keeps going missing. I have to click on the Skype installer every time I reboot to get it back.
    Any ideas?
    thanks,
    N

    Download and run the offline installer from http://get.adobe.com/reader/enterprise/

  • Problems with "convert_abapspooljob_2_pdf" and Adobe 8.0

    Hi
    I have created a report which converts a spool file to PDF using FM convert_abapspooljob_2_pdf, an sends  it as an email attachment using FM SO_DOCUMENT_SEND_API1.
    When using Adobe acrobat reader 7.0 on the client it works just fine, but if i'm trying to open the document with Adobe acrobat reader 8.0 ; I get the error message "There was an error opening this document. The file is damaged and could not be repaired".
    Have any of you faced this problem, and how do I solve this ?
    Regards
    Morten Nielsen

    Hi
    hmmm....   it looks like the report RSTXPDFT4 convert the spool file correctly - the error must be ind the send mail part of the report.  Do you have any Suggestions her ?
    Regards
    Morten Nielsen
    Source Code extract:
    FORM create_mail .
      DATA: lt_pdf       TYPE tline        OCCURS 0 WITH HEADER LINE,
            lt_pdf_out   TYPE solisti1     OCCURS 0 WITH HEADER LINE,
            lt_cont_bin  TYPE solisti1    OCCURS 0 WITH HEADER LINE,
            l_docdata    LIKE sodocchgi1,
            lt_plist     LIKE sopcklsti1   OCCURS 0 WITH HEADER LINE,
            lt_rec       LIKE somlreci1    OCCURS 0 WITH HEADER LINE,
            lt_cont      LIKE solisti1     OCCURS 0 WITH HEADER LINE,
            lt_attach    LIKE solisti1     OCCURS 0 WITH HEADER LINE,
            lt_objhead   LIKE solisti1     OCCURS  1 WITH HEADER LINE,
            l_sender     LIKE soextreci1-receiver,
            l_numbytes   TYPE i,
            l_pdfspoolid LIKE tsp01-rqident,
            l_jobname    LIKE tbtcjob-jobname,
            l_jobcount   LIKE tbtcjob-jobcount.
      DATA: wa_yum_sd_receiver TYPE yum_sd_receiver.
      DATA: tab_lines TYPE i.
      CONSTANTS: c_mail_subj_prefix type string  value 'IT Registration For '.
      LOOP AT lt_control .
        REFRESH: lt_pdf, lt_plist, lt_rec, lt_cont, lt_attach.
    Convert Spool File To PDF                                            *
        CALL FUNCTION 'CONVERT_ABAPSPOOLJOB_2_PDF'
          EXPORTING
            src_spoolid                    = lt_control-spool_id
      NO_DIALOG                      =
      DST_DEVICE                     =
      PDF_DESTINATION                =
          IMPORTING
            pdf_bytecount              = l_numbytes
            pdf_spoolid                = l_pdfspoolid
            btc_jobname                = l_jobname
            btc_jobcount               = l_jobcount
          TABLES
            pdf                            = lt_pdf
          EXCEPTIONS
            err_no_abap_spooljob           = 1
            err_no_spooljob                = 2
            err_no_permission              = 3
            err_conv_not_possible          = 4
            err_bad_destdevice             = 5
            user_cancelled                 = 6
            err_spoolerror                 = 7
            err_temseerror                 = 8
            err_btcjob_open_failed         = 9
            err_btcjob_submit_failed       = 10
            err_btcjob_close_failed        = 11
            OTHERS                         = 12
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                  WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
    Collect Information For Sendmail Purpose                             *
    *Document Header data
        l_docdata-obj_name = 'OBJNAME'.
       l_docdata-obj_descr = 'Process RoleRequest for user'.
        CONCATENATE c_mail_subj_prefix
                    lt_control-yum_user
               into l_docdata-obj_descr.
    *Get Receiver
        SELECT SINGLE * FROM  yum_sd_receiver INTO wa_yum_sd_receiver
               WHERE  subsyst  = lt_control-subsystem.
        lt_rec-receiver = wa_yum_sd_receiver-receiver.
        lt_rec-rec_type = wa_yum_sd_receiver-rec_type.
        IF sy-subrc NE 0.
          MESSAGE e021(yum) WITH lt_control-subsystem.
      ERROR ! No Servicedesk mail-adress from for system & in YUM_SD_RECEIVER
        ENDIF.
        APPEND lt_rec.
    *Sender
        l_sender = lt_control-requester.
    *Create Mail Content
        CONCATENATE 'Please process approved role assignment for user'(017)
                    lt_control-yum_user
                    'in system'(018)
                    lt_control-subsystem
           INTO lt_cont-line SEPARATED BY space.
        APPEND lt_cont.
        DESCRIBE TABLE lt_cont LINES tab_lines.
        READ TABLE lt_cont INDEX tab_lines.
        l_docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( lt_cont ).
        CLEAR lt_plist.
        CLEAR lt_plist-transf_bin.
        lt_plist-head_start = 1.
        lt_plist-head_num = 0.
        lt_plist-body_start = 1.
        lt_plist-body_num = tab_lines.
        lt_plist-doc_type = 'TXT'.
        APPEND lt_plist.
    *Create Packing list
       create attachment
        CALL FUNCTION 'SX_TABLE_LINE_WIDTH_CHANGE'
         EXPORTING
           line_width_src                    = 134
           line_width_dst                    = 255
      TRANSFER_BIN                      = ' '
          TABLES
            content_in                        = lt_pdf
            content_out                       = lt_pdf_out
          EXCEPTIONS
            err_line_width_src_too_long       = 1
            err_line_width_dst_too_long       = 2
            err_conv_failed                   = 3
            OTHERS                            = 4
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                  WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
        APPEND LINES OF lt_pdf_out TO lt_cont_bin.
        lt_objhead = 'RoleRequest.PDF'.
        APPEND lt_objhead.
        DESCRIBE TABLE lt_cont_bin LINES tab_lines.
        READ TABLE lt_cont_bin INDEX tab_lines.
        l_docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( lt_cont_bin ).
       clear lt_plist.
       clear lt_plist-transf_bin.
        lt_plist-transf_bin = 'X'.
        lt_plist-head_start = 1.
        lt_plist-head_num = 1.
        lt_plist-body_start = 1.
        lt_plist-body_num = tab_lines.
        lt_plist-doc_type = 'PDF'.
        lt_plist-obj_name = 'Attachment'.
        lt_plist-obj_descr = 'RoleRequest'.
        lt_plist-doc_size = tab_lines * 255.
        APPEND lt_plist.
    Send Mail                                                            *
        IF p_send EQ 'X'. "Do Not Send in Test Mode
          CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
            EXPORTING
              document_data                    = l_docdata
              put_in_outbox                    = 'X'
              sender_address                   = l_sender
              sender_address_type              = 'B'
              commit_work                      = 'X'
        IMPORTING
          SENT_TO_ALL                      =
          NEW_OBJECT_ID                    =
          SENDER_ID                        =
            TABLES
              packing_list                     = lt_plist
              object_header                    = lt_objhead
              contents_bin                     = lt_cont_bin
              contents_txt                     = lt_cont
          CONTENTS_HEX                     =
          OBJECT_PARA                      =
          OBJECT_PARB                      =
              receivers                        = lt_rec
           EXCEPTIONS
             too_many_receivers               = 1
             document_not_sent                = 2
             document_type_not_exist          = 3
             operation_no_authorization       = 4
             parameter_error                  = 5
             x_error                          = 6
             enqueue_error                    = 7
             OTHERS                           = 8
          IF sy-subrc <> 0.
            MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                    WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
          ENDIF.
        ENDIF.
      ENDLOOP.
    ENDFORM.                    " create_mail

Maybe you are looking for