Hp5520 printer, message 'printer not connected' keeps coming up

message saying printer is not connected when trying to print a word document. printer is HP5520. All connections appear to be correct and both printer and mac show being connected to my home hub. previously no problem with this but problem has suddenly occurred. I am at the lower end of computer literacy!

You may want to contact hp at http://h22207.www2.hp.com/gb-en/contact-hp/ if its a new product you can ring them up if it's a new printer also  there has been several other problems with this model as there's about a few posts about i

Similar Messages

  • Help! My Canon MG5520 printer is apparently not connected to my late 2013 MacBook Pro!

    Help! My Canon MG5520 printer is apparently not connected to my late 2013 MacBook Pro! I have had this printer a few months and everything has been working fine until today. I did I have to turn my wifi router on and off this morning, so I think that might be it. I'm not extremely tech savy, so if anyone could lend a hand, I would appreciate it!! I've tried unplugging it, turning it on and off again, quitting it my from laptop, nothing works. Do I need to reconnect it to the wifi? How do I do this? I turns on fine and doesn't give my any error messages, it'st just my laptop that says it isn't connected. Sorry if this is a stupid question.

    Thanks for providing complete information.  It seems like you've ruled out faulty docking cable, bad USB port, and software issue on the new Mac.  And since the shuffle still works fine on the older Mac, it's not a problem on the shuffle.
    Some things to try...
    Connect the MacBook to its power adapter, so that it's not running the battery power.  If any other USB devices are connected, try connecting the shuffle as the only device, to a direct USB port on the MacBook.
    If you can keep it connected for long enough, go to the shuffle's Settings screen in iTunes and set it to Enable disk use (and Apply).  This will keep the shuffle's disk mounted continuously, instead of iTunes unmounting the shuffle's disk when not syncing.
    If you happen to have an old USB 2.0 hub that has its own power supply, connect the shuffle through the hub to see if that make any difference.  The new Macs have USB 3.0, so if that's the cause, maybe a USB 2.0 hub in between can act as a "buffer" and make it work.

  • My print apps will not connect to the internet ENVY 100 e-All-in-O​ne Printer series - D410 (CN517A)

    My print apps will not connect to the internet ENVY 100 e-All-in-One Printer series - D410 (CN517A)
    The printer is connected and all other functions are working, it is just the apps get a connection error when I try to connect. 

    Check out this document.  It's about this specific error.  I had the same error message and downloaded all the updates.  Now the web apps are working.
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02855106&cc=us&dlc=en&lang=en&lc=en&product=407​...

  • I keep getting message that not connected to Internet when trying to access an so site such as amazon, when I can still access other areas of Internet such as banking

    Why do I keep getting message that not connected to Internet when trying to access amazon yet am very obviously am still connected as can access the apple site or banking sites. Have tried resetting.

    I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

  • HT4061 My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    My iphone 4s remains in recovery mode permamently. Itunes wont restore it, constant messages of error 4013 keeps coming up on screen, is there any1 out there who can help before i crack up?

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • I am trying to turn on iCloud, I get a message "can not connect to server". How do I connect to server?

    I can't get iCloud to turn on. When I try to start it I gat a message "can not connect to server". How do I start the cloud?

    So what model and year is your machine?
    Here are the requirements for ML:
    http://www.apple.com/osx/specs/

  • I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

    I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

    I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

  • Dispatcher running but message server not connected

    Hi Guys,
    I installed SAP netweaver 7.01 trial version and using MaxDB as database server.
    When I start the NSB using SAPMMC, the message server is running but the disp+work.EXE is not working properly. It sometimes shows the status 'Running but message server not connected' and sometimes 'Running but que standstill'. It would be a great help if you could guide me to the solution of this problem.
    DEV_MS file:-
    trc file: "dev_ms", trc level: 1, release: "701"
    [Thr 2148] Sat May 14 18:02:00 2011
    [Thr 2148] MsSSetTrcLog: trc logging active, max size = 20971520 bytes
    systemid   560 (PC with Windows NT)
    relno      7010
    patchlevel 0
    patchno    0
    intno      20020600
    make:      multithreaded, ASCII, optimized
    pid        1484
    [Thr 2148] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 1484) [msxxserv.c   1853]
    [Thr 2148] MsInitAclInfo: acl file F:\SAP\NSP\SYS\global\ms_acl_info.DAT not found, unrestricted access
    [Thr 2148] MsGetOwnIpAddr: my host addresses are :
    [Thr 2148]   1 : [10.10.0.10] DESKTOP5 (HOSTNAME)
    [Thr 2148]   2 : [127.0.0.1] localhost (LOCALHOST)
    [Thr 2148]   3 : [192.168.1.8] desktop5 (NILIST)
    [Thr 2148] Sat May 14 18:02:01 2011
    [Thr 2148] MsHttpInit: full qualified hostname = desktop5
    [Thr 2148] HTTP logging is switch off
    [Thr 2148] set HTTP state to LISTEN
    [Thr 2148] ms/icf_info_server : deleted
    [Thr 2148] *** I listen to port sapmsNSP (3600) ***
    [Thr 2148] *** I listen to internal port 3900 (3900) ***
    [Thr 2148] *** HTTP port 8100 state LISTEN ***
    [Thr 2148] CUSTOMER KEY: >S1138463071<
    [Thr 2148] build version=701.2008.03.06
    [Thr 2148] Sat May 14 18:03:20 2011
    [Thr 2148] *** ERROR => MsSClientHandle: no server provides service ENQ  (4), requested from desktop5_NSP_00 [msxxserv.c   4711]

    DEV_DISP file:-
    trc file: "dev_disp", trc level: 1, release: "701"
    sysno      00
    sid        NSP
    systemid   560 (PC with Windows NT)
    relno      7010
    patchlevel 0
    patchno    7
    intno      20020600
    make:      multithreaded, ASCII, optimized
    pid        2740
    Sat May 14 18:02:02 2011
    kernel runs with dp version 240(ext=110) (@(#) DPLIB-INT-VERSION-240)
    length of sys_adm_ext is 364 bytes
    SWITCH TRC-HIDE on ***
    ***LOG Q00=> DpSapEnvInit, DPStart (00 2740) [dpxxdisp.c   1257]
         shared lib "dw_xml.dll" version 7 successfully loaded
         shared lib "dw_xtc.dll" version 7 successfully loaded
         shared lib "dw_stl.dll" version 7 successfully loaded
         shared lib "dw_gui.dll" version 7 successfully loaded
         shared lib "dw_mdm.dll" version 7 successfully loaded
    rdisp/softcancel_sequence :  -> 0,5,-1
    use internal message server connection to port 3900
    Sat May 14 18:02:11 2011
    WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 9 seconds
    ***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  5529]
    MtxInit: 30000 0 0
    DpSysAdmExtInit: ABAP is active
    DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
    DpIPCInit2: start server >desktop5_NSP_00                         <
    DpShMCreate: sizeof(wp_adm)          8232     (1176)
    DpShMCreate: sizeof(tm_adm)          3786880     (18840)
    DpShMCreate: sizeof(wp_ca_adm)          1280     (60)
    DpShMCreate: sizeof(appc_ca_adm)     1200     (60)
    DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
    DpShMCreate: sizeof(comm_adm)          528048     (1048)
    DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
    DpShMCreate: sizeof(slock_adm)          0     (96)
    DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
    DpShMCreate: sizeof(file_adm)          0     (72)
    DpShMCreate: sizeof(vmc_adm)          0     (1296)
    DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
    DpShMCreate: sizeof(gw_adm)     48
    DpShMCreate: SHM_DP_ADM_KEY          (addr: 057F0040, size: 4389744)
    DpShMCreate: allocated sys_adm at 057F0040
    DpShMCreate: allocated wp_adm at 057F1BF8
    DpShMCreate: allocated tm_adm_list at 057F3C20
    DpShMCreate: allocated tm_adm at 057F3C50
    DpShMCreate: allocated wp_ca_adm at 05B904D0
    DpShMCreate: allocated appc_ca_adm at 05B909D0
    DpShMCreate: allocated comm_adm at 05B90E80
    DpShMCreate: system runs without slock table
    DpShMCreate: system runs without file table
    DpShMCreate: allocated vmc_adm_list at 05C11D30
    DpShMCreate: allocated gw_adm at 05C11D70
    DpShMCreate: system runs without vmc_adm
    DpShMCreate: allocated ca_info at 05C11DA0
    DpShMCreate: allocated wall_adm at 05C11DA8
    MBUF state OFF
    DpCommInitTable: init table for 500 entries
    rdisp/queue_size_check_value :  -> off
    Sat May 14 18:02:12 2011
    ThTaskStatus: rdisp/reset_online_during_debug 0
    EmInit: MmSetImplementation( 2 ).
    MM global diagnostic options set: 0
    <ES> client 0 initializing ....
    <ES> InitFreeList
    <ES> block size is 1024 kByte.
    Using implementation view
    <EsNT> Using memory model view.
    <EsNT> Memory Reset disabled as NT default
    <ES> 127 blocks reserved for free list.
    ES initialized.
    rdisp/http_min_wait_dia_wp : 1 -> 1
    Sat May 14 18:02:13 2011
    ***LOG Q0K=> DpMsAttach, mscon ( desktop5) [dpxxdisp.c   12204]
    DpStartStopMsg: send start message (myname is >desktop5_NSP_00                         <)
    DpStartStopMsg: start msg sent
    CCMS: alert/MONI_SEGM_SIZE = 0   monitoring and alerting switched off.
    DpMsgAdmin: Set release to 7010, patchlevel 0
    MBUF state PREPARED
    MBUF component UP
    DpMBufHwIdSet: set Hardware-ID
    ***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1048]
    DpMsgAdmin: Set patchno for this platform to 7
    Release check o.K.
    Sat May 14 18:02:53 2011
    my types changed after wp death/restart 0x9f --> 0x9e
    my types changed after wp death/restart 0x9e --> 0x9c
    my types changed after wp death/restart 0x9c --> 0x98
    my types changed after wp death/restart 0x98 --> 0x90
    my types changed after wp death/restart 0x90 --> 0x80
    DP_FATAL_ERROR => DpWPCheck: no more work processes
    DISPATCHER EMERGENCY SHUTDOWN ***
    increase tracelevel of WPs
    NiWait: sleep (10000ms) ...
    NiISelect: timeout 10000ms
    NiISelect: maximum fd=1629
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Sat May 14 18:03:03 2011
    NiISelect: TIMEOUT occured (10000ms)
    dump system status
    Workprocess Table (long)               Sat May 14 12:33:03 2011
    ========================

  • Why can't I view downloaded movies on my IPad on an airplane. I get a message Con Not Connect.  Didn't use to have this problem

    Why can't I play a downloaded on my IPad in an airplane?  Error message CAN NOT CONNECT.  Didn't use to have this problem.

    Hi Dakota27,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with troubleshooting email on your iPad:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Regards,
    Jeremy

  • In IOS7; I am trying to delete a picture from an old text message conversation, and it keeps coming back in a second. Why?

    In IOS7; I am trying to delete a picture from an old text message conversation, and it keeps coming back in a second. Why?

    Turn off, and on your device again; and how are you deleting the picture?b From where :O

  • Getting message: can not connect to iTunes store

    Getting a message when I try to log in to iTunes or app store.  Getting message can not connect to iTunes store.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Getting message Can not connect to iTunes Store when updating apps

    I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Can't connect to Yahoo! calendar.When trying to connect Mail, Contacts, Messages and Notes connect but Calendar and Reminders don't connect. I get error  A secure connection couldn't be established.

    Can't connect to Yahoo! calendar.
    When trying to connect Mail, Contacts, Messages and Notes connect but Calendar and Reminders don't connect.
    I get error  A secure connection couldn’t be established.
    I think a lot of people are getting this. Some solutions with Gmail but v little with Yahoo!
    Any answers?
    drlounger.
    Yosemite
    Retina macbook pro 2012

    Dear Al
    Thanks for your reply.
    I have just found out what's wrong. I went to the 'more info' section of my Chitchat application and it took me to a link where it explained that Yahoo Chat has ditched chatting with the Java protocol and chatters can now only chat via the Yahoo Messenger protocol, which is Yahoo Instant Messenger with Voice. Unfortunately Yahoo doesn't provide a platform for Yahoo Voice for Macintosh computers. Though the original link I went to provides another link to a thing called 'Adium' from which a Mac can access Yahoo Chat's new protocol, although it's not fully developed yet.
    Oh...and thanks so much for letting me know about the Java update release. I did not know that I have to upgrade my system first to recieve the latest update information.
    Regards
    Tina

  • HT3680 Hi,A message on my computer keeps coming saying my startup disk is full.what can I do to solve this problem??

    Hi,A message on my computer keeps coming saying my startup disk is full.what can I do to solve this problem??

    You need a minimum of 5GB free space, and typically you need about 15% free space.
    Your Mac needs adequate hard drive space to operate normally. A low amount of RAM requires more drive space for Virtual Memory’s swap files. Problems from insufficient RAM and free hard disk space are discussed in this link http://www.thexlab.com/faqs/lackofram.html
    Look at these links.
    Where did my disk space go?
    http://www.macfixitforums.com/showflat.php?Cat=&Board=Forum38&Number=770243
    Download & use *WhatSize* described in this link or Disk Inventory X @ http://www.derlien.com/
    Freeing space on your Mac OS X startup disk
    http://www.thexlab.com/faqs/freeingspace.html
    Amazing Disappearing Drive Space
    http://www.pinkmutant.com/articles/TigerMisc.html
    Increase HD Free Space by using Monolingual @ http://monolingual.sourceforge.net/
    How to free up my disk space
    http://www.macmaps.com/diskfull.html
    Where Did My Disk Space Go?
    http://www.macfixitforums.com/ubbthreads.php/ubb/showflat/Number/770243/site_id/ 1
     Cheers, Tom

  • PC Suite - E60 - Error Message "Could not connect ...

    Hi Everyone!
    PC Suite displays that the phone (E60) is connected via Bluetooth. No problem there, but I still cannot connect to the phone.
    I upgraded (clean install) to the last version because I often had problems when I pressed "Messages" or any other item in the PC Suite that would connect to the phone.
    Always the same message "Could not connect to the phone" would come up.
    Often the error went away by simply restarting the notebook (Dell 640m).
    Now that I've upgraded I cannot connect to the phone at all, which is strange because according to PC Suite I am connected. Also the pairing on the phone shows the notebook as usual.
    Any hints what the problem could be?
    I reinstalled PC Suite and all other software connected to it several times (also went back to 6.83), always using a registry cleaner, also used the repair feature. Now neither 6.83 nor 6.84 can connect to the phone.
    Thanks in advance for any help!
    Here the sys info:
    Operating system:
    Microsoft Windows XP
    Build 2600
    Service Pack 2
    Language: English
    Language for non-Unicode programs: English
    Locale: English
    Input language: English
    Nokia PC Suite:
    Version 6.84.10.4
    Language: English
    Connectivity Cable Drivers:
    Version 6.84.4.0
    PC Connectivity Solution:
    Version 7.22.7.1
    Microsoft Outlook:
    Version 10.0
    Build 6822
    Bluetooth stacks:
    WIDCOMM Bluetooth stack
    Version 5.0.1
    Build 2609
    Microsoft Bluetooth stack
    Version 5.1.2600
    Build 2180

    There are numerous posts in this forum (and any other forum out there) about the problems Windows PCs have about the fact that in XP there is Microsoft provided native Bluetooth software and then for a reason or another you have installed the Widcomm Bluetooth (or that may have even been installed by the PC vendor)
    Those Bluetooth softwares conflict with each other and particularly it is difficult fot PC Suite to use those 2 softwares simultaneously. PC Suite dores not know itself if the phone is "present", it knows about the connected phone only if the Bluetooth software in the PC tells that info.)
    I had that same situation, it worked (kind of), but PC boot and stand by etc, always caused problems.
    Search for "uninstall widcomm" in this forum and you will find many posts about the topic. most likely also you will find instructions how to disable widcomm and lett Microsoft Bluetooth Enumerator take over.
    But read the posts first since I do not know which setup you would prefer. Also, while I briefly looked at the posts there at least has been some talk about anti-virus programs interference with Bluetooth softwares, but I am not sure if that is relevant anymore.

Maybe you are looking for