Hp6500 wireless keeps losing scanner configuration

Home system with a Dlink wireless router. I have the HP6900 wireless printer/fax/scanner. I do not use the fax feature since I have an electronic fax program that runs over my VoIP connection to the internet. I can configure the printer and scanner fine and they run great for awhile. Then the scanner stops being recognized, though the printer continues to work fine.
When this happens I seem to have to drag my PC back to the printer, plug in the USB, and reinstall the scanner. Very annoying.
Seems to happen after I take my wireless laptop out of range. After I bring it back from being away, the issue seems to manifest. Also seems to happen after I run the VoIP fax software. I have noticed that HP and the VoIP both have their own Fax devices listed, not sure if that is creating a conflict.

Same exact problem. Same router. Same symptoms. Same fix. Have been looking for an intelligent explanation now for years (since 2009). So far no joy. Seems to happen when I have taken my laptop away and brought it back in range or if the printer is recycled. I did assign a permanent lease to the printer IP address and that seems to help but I do still have the issue about once a month.
HP will likely not be a consideration for my next printer and sadly I have stopped recommmending them to clients and friends since they now seem to have lost the ability to build cost effective, efficient software and seem to revel in creating bloatware. Will post back her if I find any answers.

Similar Messages

Photoshop CS2 keeps losing scanner

Users using photoshop keep getting an error saying the scanner is not installed, it usually happens after they scan an image and then go back to scan something else. Doesn't seem to occur if they are using the Epson Scan application rather than Photoshop>File>Import.
I resolve the prob by quiting Photoshop and deleting the Epson Scan prefs in the users library, but this is getting rather tedious.
Any ideas??

Is classic on? There is a conflict with classic mode and photoshop scanning. See if that is the problem.

Keep losing wireless signal

My 9300 keeps losing its wireless signal. I phoned and was told to connect to a different network and then connect back to Vodafone which worked for a couple of days but I keep losing and going to GSM and then have to connect to a different network and back to Vodafone.

I assume you are running OS X 10.5.5. Try these simple maintenance routines:
Repair Permissions - /Applications/Utilities/Disk Utility.app. Start Disk Utility, select your HD and click on Repair Permissions. When finished, quit Disk Utility and then restart your computer.
Reset PRAM - hold down Option-Command-P-R keys when starting until you hear the startup chime a 2nd time.
Safe Mode Startup - hold down the Shift-key at startup until you see the login screen. When logged-in, then go to System Preferences/Network/AirPort, click on the 'Network Name:' roll-button, select 'Join Other Network...', enter 'Network Name and select the security type you are using, and finally, enter your Password and click 'Join'. Then, click the 'Apply' button and exit System Preferences.
How are you connected to the internet - DSL model > AEBn WAN port? Check your AEBn Internet setup. Open AirPort Utility, select your AEBn, Manual Setup, Internet - is 'Connection Sharing:' set to 'Off (Bridge Mode)' - set to this if not.
Now check System Preferences/Network/AirPort/ - click on 'Advanced', TCP/IP and confirm that 'Configure IPv4:' is set to 'Using DHCP'.
The above two paragraphs assume that your ISP uses a DHCP server to distribute IP addresses (normally the case).
Hope this helps.

The HP (USB connected) and Epson (wireless) printers keep losing their connection with my Mac mini. I have to physically disconnect the HP and then reconnect for the Mac to find it. Turning off the wireless Epson doesn't work. All software is updated.

My HP (USB connected) and Epson (wireless) printers keep losing their connection with my Mac mini. I have to physically disconnect the HP and then reconnect for the Mac to find it. Turning off the wireless Epson doesn't resolve anything. All software/drivers have been updated.

My HP (USB connected) and Epson (wireless) printers keep losing their connection with my Mac mini. I have to physically disconnect the HP and then reconnect for the Mac to find it. Turning off the wireless Epson doesn't resolve anything. All software/drivers have been updated.

I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?

I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?

What kind of wireless router are you using? more importantly which protocol are you connecting with? Are you and wife connecting using the 2.4Ghz band? or do you have a dual band router that offers the 5GHZ band? Are you both connecting vie 802.11 a/b/g or n?
The best thing to do is to go into SYSTEM PREFERENCES and select NETWORK, then select AIRPORT and click on the ADVANCED button.
Under the AirPort tab you should delete all the preferred networks and only add back in your network with the proper security settings and passwords.
If you hold down the option key on your keyboard while clicking on the airport icon at the top on your macbook pro. you'll seesome data that will tell you what band and mode you're connecting at, as well as in an indication of signal strength (RSSI) if you write down and post back that information it'll tell us what's going on.

Satelite C660 keeps losing its wireless connection

Hi
We have bought the above laptop for our son for christmas and it keeps losing its wireless connection, we also have a Satelite L450 which is running fine (not losing internet connection) we have been onto our broadband supplier they have told us that as the wireless connection on our other laptop is fine, it is something to do with the C660, one of the drivers needs an update, unfortuneately I have forgotten the driver name but it is something to do with the modem, Our son is desperate to use his laptop.
Can anyone help?

Had the same problem but with a different Satellite model - the signal was fine on another laptop in the room - the problem was the power management option / power plan - the link below says it all but in short if it is on balanced the default option the default means that it tells the router to go into a power save mode that it might not support.
http://support.microsoft.com/kb/928152
Have a read, hope it helps as it worked for me and is a very simple solution!
Message was edited by: AndreaEoF
Sorry just realised it was covered in post above, I just expanded on it a little.

HT2845 why does my wireless mouse keep losing connection?

Good morning,
My wireless mouse keeps losing connection...my batteries are at 100% and the "discoverable" option is checked off. Why is this happening?

Hi:
PRAM=parameter random access memory - reset like this:
http://support.apple.com/kb/PH11243
SMC=system management controller reset like this:
http://support.apple.com/kb/HT3964
Sometimes resetting these "fixes" odd problems - and it cannot hurt.
To make a device a favorite, go to system preferences>bluetooth. Highlight the device. If detailed information is not shown, click oin the little gear>show more info. Then click on the gear again and make the device a favorite.
Barry

Keep losing connection via wireless.

Hi All
first post from me.
Have recently gone back to BT and chose the infinity package as it claimed you would get the best wireless coverage out there.
Now heres the problem.
I keep losing my wireless connection on my iMac....So i try to use my iPhone instead, but still cant connect to the internet...My daughters laptop also wont connect...This has happened four times in the two weeks ive had it..The annoying thing is this never happened with Virgin..
All three blue lights are on, which suggest it should still be OK, but the connection has dropped out....
I have to restart the router and then shut down/startup my internet browser...
Can anyone please help me with this issues, as it becoming very frustrating..
Kindest regards
Dave

I can't speak for all your devices Dave, but when my wireless connection to my Nokia kept dropping out (my PC is connected by network cable), I followed the advice from another forum post...
Try going to your HH3's Manager page: http://bthomehub.home/
Enter your password, Click on the wireless tab, and try changing security to WPA only.
This obviously results in a less secure connection, and ignores the point that the Hub should flippin work on all settings without dropping out, but as a quick fix it worked for me.
Failing that, some others suggested changing Channel Selection from Automatic to any fixed channel that works well, ie, a resulting poor connection would suggest interference from other neighbourhood wireless devices so try a few to see which seems to give a reliable connection.

My wireless keyboard keeps losing connection but this is random

after upgrading to mavericks i can log on to the operting system but sometimes this can happen right after log on or this might take hours or a few days. my keybpard will just stop working.
this is a new keybpard only 1 month old the apple wireless keyboard. and in the bluetooth in seems connected fine.
but for no reason at all i can link to any action my keyboard will just stop sending keystrokes to the computer.
1. the keyboard is on
2. the bluetooth shows the keyboard and i can selects disconnect and connect.
the only way i can reconnect the keybpard is reboot. by holding the power button in.
i have a spercial mouse with 6 buttons on as i need this to work and that mouse works through another dongle bluged in via usb. i have tried disconnecting this but the keyboard still wont connect.
this is really getting bad now as i have 3D renders going on in the background 24 hours a day. and a reboot rrally upsets my work.
i have a mac 27 inch mid 2011
Hardware Overview:
Model Name:          iMac
Model Identifier:          iMac12,2
Processor Name:          Intel Core i5
Processor Speed:          2.7 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          6 MB
Memory:          16 GB
Boot ROM Version:          IM121.0047.B1F
SMC Version (system):          1.72f2
Apple Bluetooth Software Version:          4.2.0f6 12982
Hardware Settings:
Address:          7C-C3-A1-58-F0-90
Manufacturer:          Broadcom
Name:          Mike’s iMac
Chipset:          2046
Firmware Version:          v207 c509
Bluetooth Power:          On
Discoverable:          On
Connectable:          Yes
Auto Seek Keyboard:          On
Auto Seek Pointing:          Off
Remote wake:          On
Vendor ID:          0x05AC
Product ID:          0x8215
HCI Version:          0x4
HCI Revision:          0x1FD
LMP Version:          0x4
LMP Subversion:          0x21CF
Device Type (Major):          Computer
Device Type (Complete):          Mac Desktop
Composite Class Of Device:          0x380104
Device Class (Major):          0x01
Device Class (Minor):          0x01
Service Class:          0x1C0
Devices (Paired, Configured, etc):
Apple Wireless Keyboard mikes:
Address:          28-CF-E9-6D-3E-E2
Major Type:          Keyboard
Minor Type:          Peripheral
Services:          Apple Wireless Keyboard
Paired:          Yes
Configured:          Yes
Connected:          Yes
Manufacturer:          Apple (0x3, 0x31C)
Battery Level:          100%
Firmware Version:          0x0050
Vendor ID:          0x05AC
Product ID:          0x0256
Class of Device:          0x05 0x10 0x2540
AFH:          On
AFH Map:          FFDFFFFF1F00000
RSSI:          -49
Role:          Master
Host Connectable:          Yes
EDR Supported:          No
eSCO Supported:          No
SSP Supported:          No
Services:
Bluetooth File Transfer:
Folder other devices can browse:          ~/Public
When receiving items:          Prompt for each file
State:          Enabled
Bluetooth File Exchange:
Folder for accepted items:          ~/Downloads
When other items are accepted:          Ask
When receiving items:          Prompt for each file
State:          Enabled
Bluetooth Internet Sharing:
State:          Disabled
Incoming Serial Ports:
Bluetooth-Incoming-Port:
RFCOMM Channel:          3
Requires Authentication:          No
Outgoing Serial Ports:
Bluetooth-Modem:
Address:
RFCOMM Channel:          0
Requires Authentication:          No
System Software Overview:
System Version:          OS X 10.9 (13A603)
Kernel Version:          Darwin 13.0.0
Boot Volume:          Main-SSD
Boot Mode:          Normal
the only addon i have wich isnt apple is a USB hub that i use for secondary things like iphone charges headphones but nothing i need for fast data transport

Hello B:
One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
Barry

I upgraded Lion recently to 10.7.3. Since that time I am having trouble with my wireless connection. All other devices are fine, but I keep losing the connection since the upgrade.

Recently I upgraded Lion to 10.7.3. Since that time I have been having a lot of trouble with my internet connection. I keep losing the connect and have to go to diagnostics and turn it back on. Is anyone else having this problem?
Thanks, Pat

I'm afraid there are numerous threads on here discussing this problem. I posted in this one earlier that has a couple of suggestions, but the real solution will hopefully be provided in an update from Apple:
https://discussions.apple.com/message/17589686#17589686

Wireless phone keeps losing IP settings

I have a wirless 7920 wirless phone that keeps losing IP settings, on the front screen it says "Authentication OK" but when tries to get a IP address it fails. The Wlan controller is 4400 series model number 4402

Not sure if this will help, but people across the country are experiencing difficulties with the roll-out AT&T/SBCglobal/Comcast ISP. They used to pass Internet traffic through their lines like telephone calls, but now their routers have a number of global security measures. These routers now must be programmed for IP passthrough, which assigns devices their own ISP based on the device IP plus an additional ISP identity. In addition, the routers must be programmed to open the ports required for the specific services that the user wants to enable. They couldn't figure out if the higher security settings should be default, or not, so certain events trigger the higher security settings, like traffic from foreign network or an http request within another http request, etc.

Deskjet 3520 keeps losing connection to Mac

Last night, I installed an HP Deskjet 3520 printer to use with my desktop Mac (which is using OS Yosemite). I have an etsy shop where I sell prints of my illustrations, so I often have to print out multiple files in a row. When I installed the driver last night, I was able to wirelessly print the test page, but after that, I could not print wirelessly. Instead, I used the USB connection, which worked fine. I printed a round of prints and everything worked fine.
This morning, I need to do some more printing, and my Mac reported that there was no connection to the printer (even though the printer was connected via USB). I deleted the printer from my Systems Preferences Printers and re-added it, and I was finally able to do my printing (still not wirelessly).
Now, tonight, I have tried to do more printing and the Mac reports that there is no connection to the printer, USB or wireless. I tried deleting from Systems Preferences and re-adding again, but that didn't work this time. Then, I tried resetting the printing system, uninstalling HP, and re-installing the driver. Now, I'm at the part of the installer where the device needs to be configured and I am receiving the message:
Device Not Reachable. The wireless network settings were successfully downloaded to your device. However, your Mac was unable to locate the device on the network.
I don't know what keeps going wrong! The little screen on my printer says it is connected to my wireless network AND I am still connected via USB so I don't know how the device would not be reachable. I also don't know why the printer would keep losing connection with the computer every time I need to start printing again. Please help!!

Hi @tylertot
This is in deed a little strange, but I'd like to help! Some of the steps I am going to offer are steps you have done, but I;d like to perform the following steps in the order presented to see what happens. Please give the following a try;
Leave the printer on and unplug the power cable, also unplug the USB cable. Restart teh Mac and then plug the printer power cable back in. You can also go ahead and reconnect the USB cable.
Reset Printing System - (I know you did this already, thus you know how, but here are the steps for others who may view this thread)
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions - I don't see that you have tried this yet, and this step might be crucial to resolving the issue.
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer and add the printer back.
When you add the printer, please ensure you are using the HP driver. You can add the wireless or the USB, or Both. If you ad both, I suggest adding a name to identify one connection from the other.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
You can see in the image above where the name section is, if you add both connection types simply add USB to the beginning of one of the names.
Adding both printers and naming them to help identify them helps when it comes time to print. When you print something you can choose the printer with the appropriate connection type. For example, you can choose the wireless driver ad if you get an offline message try printing again but choose the USB driver. If the USB one works you will know the issue is related to the Wireless connection, and if it doesn;t then the issue is related tot he operating system. Really this is just a proactive troubleshooting attempt in case issue arise in the near future. If you only want to add one connection type that is okay too.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HELP: Keep losing connection to router, bought airport express can't work

My macbook Pro keeps losing it's connection to my router in the room in my office at home. My boyfriend's £300 laptop though has no trouble, and has never been disconnected, no matter where in the house he's used it.
The router we use is an old Belkin router which also is a modem. I went to PC World told them the problema nd asked if buying an actual Apple router would be more compatible with my mac. So I bought the airport express but as I see it, that seems to just be a router, I also need a modem to actually connect to the internet...so I am confused really. I thought if I bought the airport I wouln't need the belkin router any more but it seems I do.
At the moment, I connected the airport to the router via ethernet and I think it is extending the network or something. I don't think that's right though, and I wonder if someone could talk me through the right steps to get my macbook continously connected to either the router with the airport or the airport, or whatever else, I am mystified by everythning and don't know what to do

Hi Nicola,
You don't need the Airport Express and Macs can connect to Belkins just fine - I've had several myself. It might be that the Belkin is so old that it is using an ancient form of wireless encryption or having problems with IPv6, we'll look at that. But first, take the Airport Express back to PC World as it not really helpful here.
If it is an old Belkin, it might be having problems with something called IP v6.
From the Apple Menu, Choose System Preferences then Network
Make sure Airport is selected then choose Advanced
Click TCP/IP at the top and under Configure IPv6 choose Off
Configure IPv4 should be set to Using DHCP
Click OK then Apply
It is possible that the Belkin is having problems talking to your Mac because of the wireless encryption mode, but try that first.
Mark
Cordian Mac Support

IMac keeps losing network connection

My iMac keeps losing the connection to my AirPort very sporadically, but very often. I keep having to open Network Assistant, choose the AirPort and the network, and re-enter the password. I then get a message that my network connection appears to be working correctly, which it then is. This could happen several times in a few hours.
I have tried creating a new network, but it still happens. We have 6 other devices on this network and do not have a problem with those devices.
Any advice?

LB60 wrote:
What am I looking for in the window that pops up?
here's a (very crude) screen shot of an iStumbler scan on my MBP
my network is called pegasus. see that it broadcasts on channel 11 (2.4 GHz band) ? see also that there are six other networks broadcasting on the same channel ? now, ideally i would change my channel to broadcast on "5" or "6", but since there are so many networks around, even those would give me interference from other networks nearby.
in the end, i decided to hardwire (using ethernet cables) most of my devices to my router (time capsule) in order to avoid interference alltogether.
also, there could be closed (hidden) networks around that only KisMac would be able to pick up.
lastly, as the read about *wireless interference* revealed, there are other sources that could interfere with your network performance: microwave ovens, cordless phones - heck, even enabling bluetooth on your very own Mac could be a source.
as an alternative to running ethernet cables throughout your place, you could consider *powerline adapters* _*such as these*_.
JGG

After updating to ios 8 i keep losing my internet connection, and have to restart every time?

After updating my ipad mini to ios 8, i keep losing my internet connection and have to restart.

Hi Turn Router off for 30 seconds Goto Settings Reset Network Settings After reset you need to enter your router wireless key. Also later check on website for a Firmware update for your router. Cheers Brian

Hp6500 wireless keeps losing scanner configuration

Similar Messages

Maybe you are looking for