HP6500A printer prints only black and white, won't print color documents. Product No CN555A.

All cartridge ink levels are about 25% minimum. I have cleaned the printhead but copy still prints black and white.

Hi CharlesMull:
             Your question would be better answered in the printer section of the forum. This section is for Touchsmart computers. So can you post it over there. HP moderator has not yet moved it. I am sure your printer has trouble shooter on it but I do not know how to excess it. I always have to use Direct Support.  Would be under the tool section on printer control screen. It is not done through the through the computer that I do know.

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