HP6600 drops internet connection, can't print wirelessly
My 6600 seems to drop our wifi signal every few minutes. I cannot connect to the printer from any wireless device (iMac, HP desktop or cellphone). I've tried the unplug reset twice and manually entered our wifi information. Any advice on how to improve our connection?
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Thanks dzanotti. Assuming you have a "HP Officejet 6600 e-All-in-One Printer - H711a/H711g" there is a document specific to: Printer Does Not Maintain Wireless Connection.
Follow the troubleshooting path for your operating system, and let me know if that helps.
TwoPointOh
I work on behalf of HP
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Hi,
I am currently replying to this as it shows in the iChat Community.
I have asked the Hosts to move it to Snow Leopard (you should not lose contact with it through any email links you get)
I also don't do Wirelss printing so I can't actaully help either.
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Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
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I have been able to get my MacBook Pro to print wirelessly through my Airport device. How do I make it so other computers (non-Mac) can also print wirelessly as well? They are able to connect through my wireless network but can't print.
Well, you could install the drivers to the wireless printer in you other computers.
blue apple > System Preferences... > sharing
check printer sharing. -
I have a MacBook with Snow Leopard 10.6.8. The last few weeks it has been constantly dropping internet connection, and one of these messages appear on the page: "Safari cannot open this page because the server where this page is located isn't responding" or "Safari cannot open this page because you are not connected to the internet" comes up. I will check Wifi and I am connected. No wifi connectivity issues with iphone or windows 7 laptop, this doesn't happen with either of those devices. I have unplugged and reset router, cleared cache, still happening. Any ideas? Thanks in advance.
Hi BCLor!
Try using the suggested steps in the following article to help you troubleshoot this issue with your Wi-Fi connection:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Extreme Base Station suddenly dropping internet connection
I have an Extreme Base Station (802.11n Fast Ethernet) which has been providing wireless internet and printing to two imacs pretty flawlessly for several years. It seems to be a fairly simple network. DSL modem (to WAN port) and USB printer cable plugged into back of Base Station.
Several days ago, the Base Station began dropping connection to the internet every few minutes. If I connect the modem directly into the computer, I have no problems with losing connection. So, I began looking for solutions online and have been trying everything I could find to do. I've scoured the forums here, and everywhere and read a bazillion posts.
I've done a hard reset of the Base Station, I've tried different channels, I've unplugged, waited ten minutes, and replugged in a myriad of sequences, including unplugging both the modem (Zhone/Paradyne 6381-A3) and Base Station overnight. The only thing I haven't done is roll back the firmware (currently 7.4.2 I believe). I'm still experiencing the same problems and am at my wits end. I've spent hours now trying to fix it and need to do other things like shop for groceries and vacuum! So, I'm posting, in hopes someone might be able to point me in a more productive direction.
Is it possible the Base Station hardware is failing? What are the signs and symptoms? I hate to spend another $179 and still have the same problems.
Thank you.
Most kindly,
---Susan.
Dear Bluenova - ( +or other interested readers+ )
I know that this reply is two months since this topic was initially posted.
This is a longstanding Airport Extreme ( AEBS ) problem that's been noted since 2006-2007.
It has been an ongoing issue for me -AND- I continue to experience it even after recently upgrading my AEBS.
I finally called AppleCare in mid-Sept. and opened a formal problem case report.
As of today (Oct 15, 2010) I still have an open & unresolved case with AppleCare.
The problem has been escalated twice -and- is now referred to Engineering Dept for research & resolution.
I was curious what steps or actions you have taken -and/or- if you still experience the problem.
_Readers Please Note_
Many users have posted messages regarding problems with Airport Extreme *+DROPPING CONNECTIONS+* .
However, with careful reading, it becomes obvious that many forum posters are not sufficiently clear
-and- often confuse or do NOT make the distinction between ..... DIFFERENT TYPES OF CONNECTION PROBLEMS.
. ( wifi/network connection probs - vs - internet connection probs )
SEE HELPFUL POST BY WILLIAM KARCHINSKI
Topic : *+Having issues with your AirPort connection? Please be specific+*
http://discussions.apple.com/thread.jspa?threadID=2227197
FWI
If you suspect that you are having the *dropped internet connection* type problem,
YOU CAN CHECK & WATCH IT HAPPENING IN THIS MANNER
Set Airport in Menubar to *"SHOW TIME CONNECTED"*
. *- +and also+ -*
Open Airport Utility --> AIRPORT --> SUMMARY window
.... and leave it visible somewhere on your screen while you web browse.
Now, once the internet connection drops or is lost ...
... in the Airport Utility Summary window - you will see the loss of the assigned IP Address
. *- and -*
.... in the Menubar - the time connected will reset to 00:00:00
If you have a new or ongoing problem that relates specifically to ....
.... Airport Extreme – dropping or losing *Internet Connections* ... ( +not wifi connection type probs+ )
.... please let me know.
I would like to be able to correspond directly with others via email to share info
(such as what modems, ISP's, time of day or conditions with which this problem has been found to occur)
I will then be glad to pass that info on to AppleCare in trying to find a cause (and solution) for this problem.
If this issue was treated collectively maybe AppleCare would address it with more resolve & urgency.
I'll check back with this thread for replies from other interested users.
. -
AEBS Dropping Internet Connection q 45 minutes
I have the new airport extreme base station. I bought it January and it has worked flawlessly for the past 6 months. recently, in the past week or so, I began getting a dropped internet connection happening every 45 minutes or so.
About my set up:
Cable modem supplying connection to AEBS via ethernet. VOIP box connected to AEBS via ethernet getting internet connection from AEBS. Playstation 3 connected via ethernet to AEBS. Airport Express base station linked to airport extreme base station wirelessly (of course) to share printer connection via USB. iBook G4 1.2ghz running Mac OSX 10.4.9
Trouble Shooting.
Originally I would unplug the cable modem for 30 seconds and plug it back in. This would reset the connection and i would have service again for 45 minutes. I decided to test whether or not it was the router or modem that was kicking me so I unplugged the ethernet cable coming from the modem to the AEBS and plugged it directly into my computer and turned off my airport connection, essentially hardwiring the ibook directly to the modem. I got kicked off again. At this point i drew the conclusion that it was the modem and contacted my cable company. After a bunch phone conversations that essentially accomplished nothing, they sent a tech out to my house. He replaced my old (3 years) cable with a brand new one to test out. I left my computer wired directly via ethernet to the new modem and this time DID NOT receive any drops in connection over a period of 4 hours. I reconnected the ethernet cable from the modem to the AEBS and reset my connection and decided to test out wireless. It dropped me again in 45 minutes. I left the cable modem connected to the AEBS via ethernet and unplugged the ethernet cable coming out of the AEBS that gos to my VOIP box and plugged my computer into the AEBS via ethernet and disconnected from airport on my computer. I was again dropped in 45 minutes. I reset my modem and unplugged the ethernet cable coming out of AEBS that gos to my Playstation 3. Again I was dropped within 45 minutes. After that, I reconnected both the PS3 and VOIP box ethernet cables and unplugged my computers ethernet cable from the AEBS and have just been using the wireless connection and resetting the modem every 45 minutes when it drops. Oh yeah and I forgot to mention that I plugged the Playstation 3 directly into the cable modem via ethernet and played online for 4 hours without interruption/disconnect. Anyways, I am back to square one. I believe based on the evidence above that the problem lies within the Airport Extreme base station router some how, but I have no idea what the problem is.
What happens when my connection is dropped:
I can be doing anything from using an instant messaging service to trying to load a web page using firefox or safari. Basically the page fails to load, i get a message saying it can't find the server. Usually at this point I will open up network utility and try to ping yahoo.com. It doesn't ping and says it can't find the server. I go to the modem and unplug the power for 30 seconds and replug it back in. As soon as everything back up I have my connection back.
What the cable company did:
They looked at their connections, including the fiber optic node for the area. They did not find any outages or problems within their system. They plugged my coxial cable into a modem/tester box (not sure exactly what it was) to evaluate signal received via coxial cable which they said was working properly. they checked my cable connection from house to street and didn't find any compromises in the wire/cable.
I have downloaded and installed the latest firmware for my AEBS. I am out of ideas. Can anyone help?
ibook G4 Mac OS X (10.4.3)
ibook G4 Mac OS X (10.4.3)I had the same problem earlier this year with my cable carrier. At first I thought it was the modem so I replaced the Dlink with an Apple Extreme and it still kept happening. After some research on MacInTouch I found that using an earlier version of the base station software made the problem go away. So I never updated and all was well with the world. Till last week and now like you I am dropping connections every hour or so no matter what application I am running or what site I am on the internet.
A friendly tech admitted to me that there was a problem with the way the modem communicates with the provider and that they were aware of the problem but that there was nothing he could do to help me.
That is when I cured the problem temporarily by using the base station software from 2004. If I find an answer to the return of the problem I will post it. Please let me know if you find a solution. -
Problem with Dropped Internet Connections on AE/Macbook
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I have tried just about every possible setup on the AE including splitting the 2.4 and 5Ghz radios into two separate ssid's and changing the channels. I am using the latest AE firmware. I have also taken the AE back to the Apple store and they have swapped it for a new one.
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http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
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If that doesn't show anything useful, it might help to reset the connection settings on your Mac using these steps one at a time until the problem is resolved, recognizing that, depending on your problem, not all of these steps will make sense:
1) Use the AirPort menu bar item to turn AirPort off, then on again.
2) Try to select your Wi-Fi network from the AirPort menu.
3) In the Network panel of System Preferences delete the AirPort item from the left column, then add it back.
4) In the same panel as (3), define a new location and see if you can make that work.
5) In the same panel, select the AirPort connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease". Note that the fix this step implements may be temporary.
6) In the folder /Library/Preferences ( _not_ <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
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WRVS4400N Drops Internet Connectivity with PORT SCAN
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This link will guide you;http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&vw=1&articleid=3698
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Website you can check to download it.
http://homesupport.cisco.com/en-us/support/routers/WRT110 -
Can't print wirelessly from iMac to HP 8600 all-in-one
A few weeks ago, I purchased a HP 8600 basic printer and setup it up to my two iMacs and to the router (cisco brand).
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ThanksHello Viggo_R, Welcome to the Forums
I understand you are unable to print from your 10.8+10.9 systems and would like to help out the best I can.
I have researched the issue at hand for you and have found a guide that I suggest following. Hopefully this will connect your printer back on the network and get you up and running again.
Click here to get started: Printer Does Not Maintain Wireless Connection
This guide might also be helpful: Print Jobs are Stuck in the Print Queue
Take care,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Changed printers, now can't print wireless from laptop
Hi. I changed to a HP printer from an Epson. Now I can't print wirelessly from my laptop through my Airport Express. I get a message that the printer is offline.
Went to the HP site & got latest drivers. And there was an Apple update for the HP. I can print when the laptop is connected to the printer by the USB cable.
When I first set up the AP Express 2 years ago, I was able to print wirelessly without any problems.
any ideas?
ThanksGot it fixed. Went to the HP site again & they had info for OS10.5 that worked.
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Unable to use Internet Connect with my new wireless device
I just received a new wireless device for my macbook pro. Normally I sign on with Internet Connect, but after setting up the new card, I can only connect using Verizon Manager, which usually doesn't give me good connection, I don't know why.
I called the Verizon people, they mostly are clueless as to how I was able to sign on using both Internet Connect and Verizon Manager before with my old card. I remember there's a way of setting up manually if you want to use Internet Connect. Problem is, when I went to Systems Preferences and clicked on Network, a pop up prompt saying "your network setting have been changed by another application" keeps popping up even as I keep closing it. ***?!!! How can I get rid of it so I can change network setting manually?
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If not from Verizon, then who? Did it come w/a manual? If not, have you contacted the vendor/manufacturer for instructions?
==========
"A Fix for "Your network preferences have been changed by another application" Error
In the Library/Preferences/SystemConfiguration/ folder delete the following:
com.apple.airport.preferences.plist
NetworkInterfaces.plist
preferences.plist
com.apple.nat.plist
You will have to re-configure all your network settings since deleting"
!http://i50.tinypic.com/izvwo1.gif! -
I am having trouble printing I have a connection to my printer wirelessly but does not print out the correct page I want.When I do print I get a bunch of pages more than is needed and also get a code and symbols please help I am jammed at work
This can be the result of selecting the wrong driver. An older, unsupported laser printer will sometimes work with the generic Postscript driver.
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Hello.
Since Updating to 10.9.5 Safari and the App Store drop internet connection periodically while other apps Mailplane and Epic Browser continue to work ?
Never had this problem previously running a Macmini Server 2010 with the latest Mavericks Updates
Tried reinstalling over my existing OS and seemed ok until I once again updated to the latest security and Safari updates
Any ideas ?
Using ethernet but wireless acts same,
CliffI also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT -
Updated to 10.8.2 and can't print wirelessly
I recently installed 10.8.2 on my MacBook Pro and now can not print wirelessly to my Lexmark 544dn. Tried installing "new" drivers, rebooting router, resetting printer system,etc... No luck. Prints fine wirelessly from Windows 7 Partition (Bootcamp) and prints fine from USB connection.
Any suggestions? Apple tech support says I now have to buy an AirPort router to get support?rebooted 3x at various stages - makes no difference...
Just to be safe, just did it again - no luck... -
MacBook Can't Print Wirelessly on Officejet Pro 8500A
I just got an Officejet Pro 8500A and it can't print wirelessly in by wife's MacBook, but it can print with a USB port. It can also print off my HP laptop wirelessly which has windows 7.
What version of OS X on your wife's Mac?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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