HP6700 ADF error message saying original is jammed in the ADF

Office Jet 6700.  Message appears saying the original is jammed in the ADF open ADF cover and reload the original.  When I open the ADF cover there is no obstruction anywhere.   I am unable to copy or scan to my Imac.

Hello Atty1, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing feeder jams.  I would like to help.
I would recommend performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following the steps in this document on  'Paper Jam' Message Displays on the Printer.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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