HP6980 not showing on Windows XP
Hi,
I'm using an HP6980 printer, which is connected wirelessly to my router.
Most of the computers in the network (all of them Windows Vista or 7) can use the printer without problems.
But there's a Windows XP computer that suddenly can't connect to the printer anymore, even though it had no problems before. This computer is used very rarely, so the settings didn't change and new software wasn't installed either.
When I check the network, every computer is visible but not the wirless printer. I also can't ping it or reach the interface through the browser.
If I look at the list of printers though it's still there and the status is shown as 'ready'. Also, if I delete the printer and reinstall it, the installation will run through without problems, but printing still won't work.
I really am at my wits' end. Does anyone have an idea what could be causing this problem?
It may be your security system and its firewall. This utility will tell you all about it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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Welcome to the HP Forums!
I am sorry, but to get your issue more exposure I would suggest posting it, in the commercial forums since this is a commercial product. You can do this at HP Enterprise Business Community.
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RnRMusicMan
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Message was edited by: helps
Message was edited by: helpsSOLVED !!
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Message was edited by: helps
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