HP7250 Scanner error no destinatio​n with new HP laptop Win7

I get "The program could not find any available destinations to which scans can be sent." on new laptop.  Did all the update downloads and troublehooting.  Uninstalled and reinstalled. Now,  on printer, I press "scan to computer" get "No scan options".

Hello CactusComet, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having scan issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find.  Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    After it sits for a week or so, it  might operate for just one copying job then goes back to above problem.
    Have taken cartridges out  and put back but the check print cartridge light goes on and cannot dtermine if it
    is black or color problem . Is it worth taking to repair? Thanks 

  • "error occurred while communicating with scanner" mac os x 10.8.2 with new hp 6700.

    device will not scan to computer.  returns "error occurred while communicating with scanner".  this error returns from the print/scan settings, from image capture and from the HP scan utility.  the printer will copy so the scanner will function to some extent.  it is brand new. on a wireless network.  prints fine
    OS is fully up-to-date, drivers are current, downloaded from HP and installed rather than using CD.  device has been unplugged from wall, computer restarted, printers cleared and reinstalled.
    any other ideas?
    some more info...
    if a sheet is placed in the scan feeder, the scanner illuminates and makes a ping sound.
    firewalls are off
    router has UPnP on
    old printer, an hp6500, worked fine with identical setup
    and a further note as I try to solve this...
    the webscan function works from the printer web server
    HP Utility does not have a Scan section.  HP Utility Applications has Scan 3.  this does not work

    Hi BetterL8,
    I understand your frustration. The software you are using was designed for the older operating system not for Mavericks. There has not been software released for the c310 that is compatible with Mavericks therefore, you will be using the Apples Print and Scan not the HP Scan. Because you have this old software still on the computer, I recommend you uninstall it and download the Apple Software Update. Follow the instructions below:
    Scrub
    Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
    Click continue, click on one of the printers in the list.
    Hold down Control, Option and Command
    While holding the three buttons down, Click uninstall.
    Reset Printing System
    Click the Apple icon ( ), and then click System Preferences.
    In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
    Right-click (or Ctrl +click) in the left panel, and then click  Reset printing system…
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click  OK to reset the printing system. The Print & Fax dialog box shows no printer selected
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol
    Repair Disk Permissions (this is good measure to ensure non of your permissions differ)
    On the Dock, click  Applications, and then click  Utilities.
    Double-click  Disk Utility.
    Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
    Click the Repair Disk Permissions button at the bottom of the window.
    Once the repair is complete, restart the computer.
    Restart the computer.
    Check for apple updates
    Connect the USB cable if it is not already connected
    Click on the Apple icon
    Select Software Updates.
    Restart the computer.
    Leave the printer on and unplug the power cable, reconnect after 1 minute.
    See next post for further instructions....
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HT3669 I have an Epsom 1250 photo scanner that will not work with my new iMac.  I get an error report indicating 'scanner ot available' and the indicator light on the scanner goes to red.

    When I try to use the scanner I get error message 'scanner not available' and the scanner indicator goes red .  I have contacted Epsom who advised me to run System update on my Mac several times which I havedone to no avail.  The scanner is in working order as it works satifactorily with my 'Windows' laptop.  The scanner is listed as being included in the driver updates but It would appear that the driver on my iMac supplied  in any update is not suitable.
    I am currently running OSX 10.8.4
    What steps should I now persue to be able to use the scanner?
    Alan.

    Howdy Susiesdad,
    I would suggest the troubleshooting steps from this article named Troubleshooting printer issues in OS X found here http://support.apple.com/kb/ts3147
    Don't let the name throw you off, the troubleshooting is relevant for scanners as well.
    Follow these steps until the issue is addressed:
    Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    Reset the printing system, then add the printer again.
    If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    All the best,
    Sterling

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