Hp7510 Won't print magenta

I have an HP Photosmart 7510, just over a year old. I recently purchased new HP ink; the yellow, cyan and black work perfectly; the Magenta on the Print Quality Diagnostic report comes out i a few thin lines then disappears, and the Photo ink on the report comes out green. I've cleaned the heads, and checked the ventilation. Can anyone help?
Thanks!

Hey @TracyMaxwell ,
Welcome to the HP Forums!
I understand your Photosmart 7510 is not printing magenta ink. I'll do my best to help you with this.
I would suggest you follow this document to address print quality issues for your printer: Fixing Print Quality Problems for the HP Photosmart 7510 e-All-in-One (C311) Printer Series.
Most of the time issues like this come from the printhead on the printer. Sometimes you need to run the printhead cleaning up to 3 times in a row. The cleaning should prompt you at the end to perform a second level cleaning which builds more pressure in the printhead to blow out obstructions in the printhead nozzles.
If following the document does not resolve the issue you can order a replacement printhead from the HP Parts Store by searching CN643A. Which is the printheads part number. There is a replacement and an exchange option. The exchange option saves you a pretty good chunk of money on the replacement but requires you to send the defective printhead back to HP.
Hopefully this information helps.
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The Great Deku Tree
I work on behalf of HP.

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HP Photosmart C6180 All-in-One won't print magenta or light magenta, even with new cartridges

The printer suddenly stopped printing magenta and light magenta. I installed new cartridges from LD, which have always worked in the past, but none worked. No error messages.

Hi there @Optical32 and welcome to the forums
I read about how your Photosmart C6180 is no longer printing in light magenta and magenta, with no error messages. I'd like to offer my suggestion for you that may help.
Click this link and try these steps: Color Mix or Missing Colors on the Diagnostic Page
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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HP Deskjet 845c won't print magenta

I have a Deskjet 845c that just will not print magenta. All my pictures come out green or yellow.
I have done the following:
Printed from more than one computer - same problem on both.
Replaced the ink cartridge, twice.
Cleaned the contacts on both cartridge and printer.
Cleaned the nozzles - here the magenta runs onto a damp tissue.
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Are there print heads on this printer or does the ink come directly out of the nozzle?
What else can I do? I really need my printer!

You likely have some very old and/or reman cartridges. If the cartridges are genuine HP then check the "install by" date on the package or check the warranty date as shown here. Cartridges that are very old may have one or more colors missing, although typically yellow and cyan are the first to fail. If the cartridge is still in warranty contact HP or your dealer for a replacement. Remanufactured cartridges vary greatly in quality and a poor refilling job may also cause the issue you are seeing. See here for some test results.
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Replacing the color cartridge with a fresh HP cartridge will likely solve your issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP Photosmart c410 won't print magenta after I cleaned the printhead

I recently tried printing a document but the black came out faded, even though I had a lot of black ink left. This has happened before so I figured I needed to clean out the printhead to clear up any gunk stuck inside. I rinsed the printhead out and let it air-dry overnight. The next morning, I put it back in and inserted all the ink cartridges, which I also left out overnight (not sure if that was a bad idea, since I've done it before). The printer came up with an error message, warning me that magenta won't work or something along those lines and said to change the cartridge or to click OK to continue. I clicked OK, because I had quite a bit of magenta left so I didn't want to just change it; I've never seen that message before. Magenta hasn't worked since then. I've tried re-aligning the cartridges, I've tried clicking clean printhead. When I Print Quality report, it shows black, cyan and yellow (yellow is kind of streaked though). I changed the magenta ink cartridge to see if that might help afterall and it's simply not working! Please help me out! I think I fudged my printer

Hi tracyhuynh,
Welcome to the HP Forums.
I see that you are having an issue with the Magenta not printing. I also see that you stated that the black in was faded as well.
Here is a document that deals with Fixing Print Quality Problems for the HP Photosmart Premium Fax All-in-One Printer Series (C410a, C4....
I am also going to give you a document that deals with when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Deskjet 3520 won't print magenta.

Hi - Recently the magenta in my printer stopped working. I replaced the cartridge, thinking it might be faulty but that didn't help. I have cleaned the print heads and done an alignment but nothing seems to work. What else could it be? Thanks!

Hi , Welcome to the HP Support Forums! I see the magenta stopped working on your HP Deskjet 3520, you replaced the cartridge, cleaned the printheads and aligned the printer with no success. Please make sure you have not missed any steps listed here: Printer Prints a Blank Page or Does Not Print Black or Color Ink If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Please call our technical support at www.hp.com/contacthp/. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. I hope this helps.

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HP c7180 - Won't print one color[ New ]
12-28-2010 04:50 PM
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Is the cartridge refilled or remanufactured? Magenta is typically the least troublesome color in the #78 cartridges, it rarely ever fails on an original HP cartridge. If the cartridge is an original HP then check the warranty information for the cartridge as shown here.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Message Edited by Bob_Headrick on 03-29-2009 08:42 AM
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Officejet Pro 8600 - Now won't print in Black Ink Only!

Hi! After previously owning the Hp Officejet 8500a pro and experiencing numerous issues related to the 'Black Only' printing! We then decided to scrap the HP Officejet 8500a and move on to a new printer! We did a LOT of research into the new printer and at the time of purchasing the 8600 around August 2012 last year, we found no online content of similar issues relating to the 8500. We even contacted Live HP support to check if the 8600 would print in Black Ink Only with the colours cartridges levels at empty. The HP live chat representative informed us the printer WOULD indeed print in black only with all COLOUR cartridges installed and empty. Since we bought the new 8600, we have replaced just the Black setup cartridge with a Genuine HP Black 950xl. A few days ago all colours where at about 10% levels, apart from the yellow which then ran empty. We have been printing in Black Ink Only with the following message appearing, since the yellow ran out: "Yellow Cartridge out of ink, click continue to print in Black Ink only" As of this morning, the below message appeared with no option to print ink black only! "Depleted cartridges must be replaced to resume printing" The Yellow and now Magenta where out of ink, with no option but to purchase both cartridges, we replaced them and ran off 8 order sheets in Black Ink Only. Both cartridges where replaced with Genuine HP. Directly after printing these 8 pages, the current Ink Levels are now: Magenta - 100% fullCyan - Has now ran out with a Red X (Annoying!!!)Yellow - Is showing a 10% Ink level with a brand new cartridge installed!!!Black - 40% full 1. Why am I no longer able to print in Black Ink Only with the empty colour cartridges installed?2. Why is the Yellow showing 10% full with a brand new ink cartridge installed full of ink? Does anyone have any advice on how to resolve this, I would very much appreciate some imput. Kind RegardsKev Challis

I know it won't print without a cartrige. I was trying to explain that this "problem" is one that needs to be prepared for in advance by not having empty cartriges installed. I am not trying to find a way around the way the printer is made to function. My printer came with the color cartriges that I plan on having for a long time because I rarely need to print anything in color. The link Jason posted clearly states that this printer, being a IIC, needs all cartriges installed in order for it to print. Here is the section: For example, a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode," which allows the user to continue to print with just the black cartridge when the color cartridge is removed or not installed. In HP IIC systems, all supplies are required to be installed in the printer for the printer to function. (empahsis mine) Why it needs all supplies installed to function? I don't know and don't care. Why does it not print with empty color cartriges installed (the first question of the person that started this thread)? I don't know and it doesn't really matter. Have one set of color cartriges on reserve in case one of the ones you have runs out of ink. Don't want to hassle with this "problem"? Own another printer that is not an IIC inkjet printer.

Officejet9120 all-in-one won't print yellow

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Until my last yellow cartridge expired, everything worked fine, yellow printed. The three color cartridged all expired on the same day. The new magenta and cyan are working fine. It's just that pesky yellow that's a problem.
Anyone have a solution out there? I'll appreciate your input.
ML

Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c6150 will not print black. I am happy to look into this issue for you! According to this guide, Color Mix or Missing Colors on the Diagnostic Page, it states: Missing colors occur when the printhead nozzles dry out. Since you have tried cleanign the printhead multiple times, and the issue is still occuring, I would consider having the printer serviced/or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best regards! “Please click the Thumbs up icon below to thank me for responding.”

Won't print black ink

HP5510 All In One. Printer started printing in very light blueish gray ink. Changed the black cartridge (NEW HP ISSUED not refurbished) and it still didn't work. Cleaned printeheads, aligned printer, unplugged printer and still didn't work. I then ran out of yellow ink so I replaced it and it still wouldn't print black. Then I ran out of blue ink working on all these issues and replaced blue cartridge now it won;t print at all. I have repeated all the above steps. Now my magenta ink is low.
When this problem started all the colored cartridges were close to full. The ink has been depleted with repeatedly following the directions to correct the black ink issue.
I have put the printer in greyscale, black ink only and still the issue is unresolved. The printer is not in warranty.

Hi @turtleinthesand,
Thank you for visiting the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5520, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in?
I hope to hear from you soon.
Thanks
HevnLgh
I work on behalf of HP
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Black ink cartridge in my Photosmart c309g-m won't print

I have an HP Photosmart Premium C309g-m printer. The black ink was low so I replaced the cartridge with a brand new HP564 black ink cartridge (not the photo black ink cartridge). The printer will not print the black ink cartridge since I replaced it. I have replaced it with a new black ink cartridge twice thinking that perhaps the first one was bad. I have shut down the printer as instructed and waited. I unplugged the power source and unplugged it from my computer. After waiting the instructed time period, I plugged everything back in, turned the printer back on and attempted to print again. The black ink cartridge still will not print.The color cartridges and the photo black ink cartridge are printing. I have done several clean printhead routines. I even attempted an alignment (this has failed). Now since the alignment procedure has failed, the printer attempts the alignment every time I turn it back on. This procedure continues to fail since the black ink cartridge still won't print! I am wasting all my color and photo black ink! What can I do to correct this problem?The error messages that I received were Oxc19a0007 and Oxc19a00013. I could not find any other solutions for this problem.

I have the same problem as redtailhawk, however no error messages. I have an HP Photosmart Premium C309g-m printer/copier/scanner. The cyan, magenta, and photo black cartridges were all low, so I replaced them with remanufactured HP564XL cartridges from 4inkjets.com, which apparently are from LD Products, which is on the labels on each cartridge. These are what I already had installed, and have been using sucessfully for the past two years or so. The printer will not print using the black ink cartridge since I replaced the other three cartridges. I believe, actually, that I tried to put a document and only the color text printed before I replaced the three cartridges. I tried another remanufactured black ink cartridge, thinking that the one I had installed might have become bad somehow. What I have tried:1. I cleaned the printheads from the printer network page, then did a 2nd deeper cleaning.2. I performed a hard reset by unplugging the printer while it was on, after it got finished performing all tasks, then plugged it back in 30-60 seconds later.3. I verified that all cartridges were properly vented.4. I soaked the printheads in hot water and noticed that quite a bit of ink flushed out of them. However, when I reinstalled the printheads and cartridges, all my ink level went down at least 50%. Before I removed the printhead, I also noticed that there was some black ink on the printhead that looks like it had leaked from the cartridge prossibly. When I run a print quality report or printer status report, I see that the black does not print at all; the other four cartridges all displays their levels. Also, every time I try to align the cartridges, the alignment fails. I do not get any error messages, though. I am running Windows 7 (x64) and printing via USB. I also tried printing via bluetooth as well as using the web services printer, neither of which worked. I also booted into Windows 8.1 (x64) RTM and attempted to print, but I'm having the same problem. Please advise me on what I can do to fix this problem, or if I have to buy another printhead. Thank you greatly in advance. Not sure if these would be useful, but I've include my printer's device information pages and well as the usage report.
Below is my printer's device information page: Below is my printer's usage report:

PIXMA iP4300 won't print black.

PIXMA iP4300 won't print black. New ink, nozzles cleaned, buffers cleared. Help?

Hi rrrb, Please make sure that the installed ink tanks are correct and full of ink. The correct order is: CLI-8Bk Black
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http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

My All-In-One 6500A Plus won't print any color from Internet Explorer (v8.0).

My All-In-One 6500A Plus won't print any color from IE (v8.0). I can print all colors from Word, PDF documents, photos, etc. - but not from ANY web page. At first it only printed Magenta ink, now it acts as if it's printing (feeds the paper, moves the print heads across the page and sounds like it's printing) but the paper comes out blank every time. If I change the print options to print grayscale and only use black ink, I can get a black only image of the web site.
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Fourteen views and no answers in two-and-a-half days!!
I guess it's time for me to change printer brands. It will be a long time before I get an HP anything again!

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Printer won't print too- need a new printer head. i want to know if you have one in stock

Hi, my printer won't print and the error message states "bad printerhead". My printer model is HP officejet d 155xi. I need to know how much it costs or would it be cheaper to buy a new printer. Still have four cartridges of ink. Please advise. Thanks.

HI,
You can find the General prices for the printheads HERE, if you only have to replace one its ok, but keep in mind that the other printhead are likely to be just as old and might break down as wel.
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Hp7510 Won't print magenta

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