Hpcmpmgr.exe display when shutting down laptop

I originally posted this question under operating systems and software and was advised to post it under "printers".  I am new to this site and forum and hope to get some advice on the above mentioned problem.  I have a photosmart printer all in one, hp officejet J6480 series, my laptop is a Toshiba Satelitte L300D windows XP.  The laptop was purchased new in December 2008 and the printer all-in-one in Feb 2009.  I installed the printer and everthing worked fine.  The other day when I turned off my laptop I received a message box stating "End program"...hpcmpmgr.exe cannot end...click "end now" to close this program.  The only changes made to my system were the usual updates by windows etc.  I am using a USB hub and have this printer, speakers, and mouse pointer plugged into it.  Since my first post I have tried clicking on the "remove hardware" icon on the toolbar on the bottom right corner and selecting the device to remove it properly but I still get the same display when I turn off my laptop.  I would appreciate any suggestions on proper shut down technique to avoid this display.  Thank you. 

Hi, thank you for your answer!
I was truly troubled about this issue because it was a 'clean' pre-installed system and I didn't do anything to it.
But it's good to hear, that I'm actually the only one having this kind of problem with Toshiba's new 550D.
Anyways: *It seems that I somehow managed to solve this csc-issue by uninstalling Microsoft Essentials and all its components with a removal tool.*
I'd be lucky if I'd found the culprit causing those error messages - if not, I'll try this csc.exe fix tool you just recommended.
Thanks again!

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    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
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    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
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    com.apple.iokit.IOAudioFamily          1.8.9fc9
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.kext.triggers          1.0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleHDAController          2.3.0f2
    com.apple.iokit.IOHDAFamily          2.3.0f2
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
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    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.iokit.IOFireWireIP          2.2.5
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    com.apple.driver.AppleGraphicsControl          3.2.6
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
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    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
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    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.2.0
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    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
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    com.apple.iokit.IOPCIFamily          2.7
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    24 ? 00:00:00 kblockd/0
    25 ? 00:00:00 kblockd/1
    26 ? 00:00:00 kblockd/2
    27 ? 00:00:00 kblockd/3
    28 ? 00:00:00 kacpid
    29 ? 00:00:00 kacpi_notify
    30 ? 00:00:00 kseriod
    31 ? 00:00:00 pdflush
    32 ? 00:00:00 pdflush
    33 ? 00:00:00 kswapd0
    34 ? 00:00:00 aio/0
    35 ? 00:00:00 aio/1
    36 ? 00:00:00 aio/2
    37 ? 00:00:00 aio/3
    364 ? 00:00:01 ata/0
    384 ? 00:00:00 ata/1
    385 ? 00:00:00 ata/2
    386 ? 00:00:00 ata/3
    387 ? 00:00:00 ata_aux
    452 ? 00:00:00 scsi_eh_0
    453 ? 00:00:00 scsi_eh_1
    454 ? 00:00:00 scsi_eh_2
    546 ? 00:00:00 scsi_eh_3
    547 ? 00:00:00 scsi_eh_4
    553 ? 00:00:02 scsi_eh_5
    555 ? 00:00:00 scsi_eh_6
    656 ? 00:00:00 kjournald2
    680 ? 00:00:00 udevd
    710 ? 00:00:00 rt61pci
    1973 ? 00:00:00 khpsbpkt
    2031 ? 00:00:00 ksuspend_usbd
    2032 ? 00:00:00 khubd
    2097 ? 00:00:00 kpsmoused
    2102 ? 00:00:00 knodemgrd_0
    4346 ? 00:00:00 syslog-ng
    4347 ? 00:00:00 syslog-ng
    4369 ? 00:00:00 crond
    4384 ? 00:00:00 dbus-daemon
    4387 ? 00:00:00 hald
    4390 ? 00:00:00 console-kit-dae
    4391 ? 00:00:00 hald-runner
    4481 ? 00:00:00 hald-addon-inpu
    4486 ? 00:00:00 hald-addon-acpi
    4487 ? 00:00:00 hald-addon-stor
    4489 ? 00:00:00 hald-addon-stor
    4503 ? 00:00:00 NetworkManager
    4514 ? 00:00:00 wpa_supplicant
    4516 ? 00:00:00 nm-system-setti
    4523 ? 00:00:00 portmap
    4526 ? 00:00:00 famd
    4536 ? 00:00:00 gdm-binary
    4537 ? 00:00:00 gdm-binary
    4543 tty7 00:00:52 Xorg
    4560 tty1 00:00:00 agetty
    4561 tty2 00:00:00 agetty
    4562 tty3 00:00:00 agetty
    4563 tty4 00:00:00 agetty
    4564 tty5 00:00:00 agetty
    4565 tty6 00:00:00 agetty
    4601 ? 00:00:00 dhcpcd
    4614 ? 00:00:00 gnome-keyring-d
    4626 ? 00:00:00 gnome-session
    4648 ? 00:00:00 dbus-launch
    4649 ? 00:00:00 dbus-daemon
    4655 ? 00:00:00 gconfd-2
    4658 ? 00:00:00 gnome-keyring-d
    4661 ? 00:00:00 gnome-settings-
    4662 ? 00:00:01 metacity
    4665 ? 00:00:00 gnome-panel
    4667 ? 00:00:00 gvfsd
    4670 ? 00:00:00 nautilus
    4674 ? 00:00:00 bonobo-activati
    4678 ? 00:00:00 gvfs-fuse-daemo
    4685 ? 00:00:00 gnome-power-man
    4690 ? 00:00:00 nm-applet
    4713 ? 00:00:01 gnome-screensav
    4717 ? 00:00:00 gvfs-hal-volume
    4719 ? 00:00:00 gvfs-gphoto2-vo
    4721 ? 00:00:00 gvfsd-trash
    4732 ? 00:00:00 gvfsd-burn
    4740 ? 00:00:00 wnck-applet
    4744 ? 00:00:00 cpufreq-applet
    4747 ? 00:00:00 clock-applet
    4749 ? 00:00:07 multiload-apple
    4752 ? 00:00:00 mixer_applet2
    4753 ? 00:00:01 sensors-applet
    4755 ? 00:00:00 notification-ar
    4845 ? 00:00:00 firefox
    4857 ? 00:00:00 run-mozilla.sh
    4863 ? 00:07:01 firefox-bin
    4906 ? 00:00:00 gnome-terminal
    4909 ? 00:00:00 gnome-pty-helpe
    4910 pts/0 00:00:00 bash
    4912 pts/0 00:00:00 su
    4913 pts/0 00:00:00 bash
    4953 pts/0 00:00:00 su
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    4958 pts/0 00:00:00 su
    4959 pts/0 00:00:00 bash
    4984 pts/0 00:00:00 vim
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    Hi guys,
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    Fri Nov 30 10:45:46 2012
    panic(cpu 1 caller 0xffffff80044b7bd5): Kernel trap at 0xffffff80044460b4, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x00007fd2e2344340, CR3: 0x000000006d78402c, CR4: 0x00000000001606e0
    RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff7f860a8148, RCX: 0xffffff8025f72160, RDX: 0x0000000000000000
    RSP: 0xffffff801a702940, RBP: 0xffffff801a702940, RSI: 0xffffff7f860a8368, RDI: 0xffffff80240d5000
    R8:  0xffffff80269646c8, R9:  0x0000000000000000, R10: 0xffffff8025f72160, R11: 0x0000000000000000
    R12: 0x0000000000000001, R13: 0xffffff80269646c8, R14: 0xffffff80269646c8, R15: 0xffffff8025f72160
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    Fault CR2: 0x00007fd2e2344340, Error code: 0x0000000000000000, Fault CPU: 0x1
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    0xffffff801a7025e0 : 0xffffff800441d626
    0xffffff801a702650 : 0xffffff80044b7bd5
    0xffffff801a702820 : 0xffffff80044ce4ed
    0xffffff801a702840 : 0xffffff80044460b4
    0xffffff801a702940 : 0xffffff800450f9e6
    0xffffff801a702950 : 0xffffff7f860a6fe1
    0xffffff801a7029b0 : 0xffffff7f860a643b
    0xffffff801a703a30 : 0xffffff8004740db1
    0xffffff801a703a90 : 0xffffff80044f56a6
    0xffffff801a703ae0 : 0xffffff8004509351
    0xffffff801a703b90 : 0xffffff80044fbb49
    0xffffff801a703c40 : 0xffffff80044fc314
    0xffffff801a703f50 : 0xffffff80047e182a
    0xffffff801a703fb0 : 0xffffff80044ced33
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             com.avast.AvastFileShield(1.0.1)[08DA113C-A80F-ED99-7483-18486AEB1E8C]@0xffffff 7f860a5000->0xffffff7f860aafff
    BSD process name corresponding to current thread: talagent
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x0000000004200000
    Kernel text base: 0xffffff8004400000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 45991996233167
    last loaded kext at 40887405791974: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f860ae000, size 16384)
    last unloaded kext at 40998946674248: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f860ae000, size 12288)
    loaded kexts:
    com.avast.PacketForwarder          1.3
    com.avast.AvastFileShield          1.0.1
    com.apple.filesystems.ntfs          3.10
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AGPM          100.12.69
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleBacklight          170.2.3
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.driver.AppleMikeyDriver          2.3.1f2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.AppleIntelHD4000Graphics          8.0.0
    com.apple.driver.AppleIntelFramebufferCapri          8.0.0
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AirPort.Brcm4331          602.15.22
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleUSBXHCI          1.4.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.1.1
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Help would be appreciated, thanks!

    Uninstall avast:
    com.avast.PacketForwarder          1.3
    com.avast.AvastFileShield          1.0.1
    ...and see if that solves your problem. It has for many.
    Clinton

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