HPG62-373DX Notebook won't load Windows 7 after RAM upgrade

Hi there. I recently upgraded the RAM in my mother's laptop from the OEM 3GB that was factory installed to a pair of 4GB Crucial sticks that were recommended by both HP and Crucial as optimal upgrades for this model. After installation, the unit will not boot into Windows; instead it loops the Windows System Repair message, but will not load any Windows files and simply continually reboots. If I go into the BIOS, the motherboard is seeing 8GB active, and both sticks pass the memory test with no problems--so the hardware is ok, but the OS isn't properly recognizing the memory.
Any ideas? I'd love any input on this issue. I reinstalled the original OEM RAM, and the system boots as normal. After doing that, I went into the support center and made sure the BIOS is updated to the latest version (it is), so I'm not really sure what might be keeping the operating system from recognizing this memory.
Thanks in advance for any suggestions!

Hello Brian,
Please take a look at this document, which provides information on upgrading RAM for this notebook. Let me know if this helps resolve your issue of the RAM not being recognized by the notebook.
Good luck!
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HPG62-373D​X Notebook won't load Windows 7 after RAM upgrade

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HPG62-373DX Notebook won't load Windows 7 after RAM upgrade