Hpqdirec.exe has stopped working; "This program requires a missing Windows component"

Anytime I try to access the HP solution center I get a message pop-up. It is from Windows & says:  "This program requires a missing Windows component. "  "This  program requires  flash.ocx, which is no longer included in this version of Windows." How do i fix this????

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing issues with regards to one of the Windows component which is missing
We will surely assist you with this issue
Please click on the below shown link to find the steps involved in resolving the issue
http://tinyurl.com/khb65xv
You can Check your warranty Here to verify the status if required 
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Similar Messages

  • Hpqdirec.exe has stopped working report: HP Solution Centre

    Has any progress been made with resolving the "hpqdirec.exe has stopped working" problem?  No positive suggestions have been put forward in the past other than to try using HP Print and Scan Doctor, which I tried unscussfully prior to looking for a solution on the forum. I suspect it may be due to me having recenhtly used "Driver Booster 2.3 (Free)" to download and update a whole variety of drivers, including HP Drivers.  Since then "HP Solution Centre" just hangs until cancelled and then the "hpqdirec.exe has stopped working" advice appears.  HP Print and Scan Doctor reports no problems when the Scan option is selected and if Test Scan is then selected, one can still Scan, but it is only a once off. Any direction would be much appreciated. John

    Dear Customer,
    Welcome and Thank you for posting your query on HP Support Forum
    It looks like you are facing issues with regards to one of the Windows component which is missing
    We will surely assist you with this issue
    Please click on the below shown link to find the steps involved in resolving the issue
    http://tinyurl.com/khb65xv
    You can Check your warranty Here to verify the status if required 
    Hope this helps, for any further queries reply to the post and feel free to join us again
    **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Thank You,
    K N R K
    Although I am an HP employee, I am speaking for myself and not for HP

  • Error message: "application.exe has stopped working" under BEX event name on Windows 7 64-bit.

    I am trying to run a third party program on my Windows 7 64-bit. It has an executable file.
    1. When I double click on this file (appname.exe), I will see a GUI window.
    2. In this GUI window, I will have to select a dynamic link library file (appDLL.dll) to load into the appname.exe that will run the application. This DLL file is compiled in Visual C++ 2010 Express based on a C source code under the Release Win32
    mode. 
    3. It is supposed to run after step 2. Instead it give the BEX error message saying "appkernel.exe has stop working." There is no online solution at this time when I select that option to search for an online solution.
    I can run this program on my Windows 7 32-bit computer. What does this error message mean? Why is there an issue like this on Windows 7 64-bit? How can I fix this issue? The detailed description of the problem is below.
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    appkernel.exe
      Application Version:    0.0.0.0
      Application Timestamp:    4f06397d
      Fault Module Name:    MSVCR100.dll
      Fault Module Version:    10.0.40219.325
      Fault Module Timestamp:    4df2be1e
      Exception Offset:    0008af3e
      Exception Code:    c0000417
      Exception Data:    00000000
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    81c8
      Additional Information 2:    81c8f46ed31e8fb8b45fcb166d97e96d
      Additional Information 3:    eec1
      Additional Information 4:    eec16e1825ff7aa9948f00b1f285bbaa
    Thanks in advance!
    LDL

    Hi Brian,
    Thank you for the reply!
    The third party software provider wrote the source code in C. When I compiled this source code, the DLL file will be created in store in the Release folder in the same project directory of the source code.
    I just double check my computer, I have the following Visual C++ packages installed on it:
    1. Microsoft Visual C++ 2005 Redistributable
    2. Microsoft Visual C++ 2005 Redistributable (x64)
    3. Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
    4. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    5. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    6. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    7. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    8. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    9. Microsoft Visual C++ 2010 x64  Redistributable - 10.0.40219
    10. Microsoft Visual C++ 2010 x64  Runtime - 10.0.40219
    11. Microsoft Visual C++ 2010 x86  Redistributable - 10.0.40219
    12. Microsoft Visual C++ 2010 x86  Runtime - 10.0.40219
    13. Microsoft Visual C++ 2010 Express - ENU
    14. Microsoft Visual Studio 2010 Service Pack 1
    15. Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU
    16. Microsoft .NET Framework 4.5.2
    17. Microsoft .NET Framework 4 Multi-Targeting Pack
    From what I understand the Visual C++ 2008 Runtime is included in the Redistributable package.
    Leo 

  • Hpqdirec.exe has stopped working

    Hi guys,
    we have a Officejet L7590 and a Notebook with Win7 64bit. A colleague of mine using this stuff complained that this hpqdirec.exe always popps up with a message and I made a Teamviewer session on the machine and saw that this message comes from Windows. So I researched a little bit in aunt google and uninstalled all HP software, cleaned the registry and reinstalled it and it didn't resolve the problem.
    As I could read in the event viewer the ntdll.dll from C:\Windows\syswow64 causes the problem.
    Any ideas?
    Regards
    Torsten

    Dear Customer,
    Welcome and Thank you for posting your query on HP Support Forum
    It looks like you are facing issues with regards to one of the Windows component which is missing
    We will surely assist you with this issue
    Please click on the below shown link to find the steps involved in resolving the issue
    http://tinyurl.com/khb65xv
    You can Check your warranty Here to verify the status if required 
    Hope this helps, for any further queries reply to the post and feel free to join us again
    **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Thank You,
    K N R K
    Although I am an HP employee, I am speaking for myself and not for HP

  • HT1349 I have icloud on my pc with windows vista.  Recently, upon startup I receive an error that says applephotostream.exe has stopped working.  Windows will close this problem . . . any suggestions.  I tried to download the control panel again. no luck

    I have icloud on my pc with windows vista.  recently, upon startup I get a message that says applephotostream.exe has stopped working.  Windows will close this program  . . . I tried re-installing the icloud control panel, etc.  to no avail.  any leads?

    Hi, I have the same problem. Has anyone come forward with any advice on fixing the problem?

  • This is the closest community that might solve the followingroblem:  Icloud is supposed to work from a pc.  It works fine from my iphone and ipad but not my pc.  I keep getting the error message: ApplePhotostreams.exe has stopped working.

    Iclouds is supposed to work from my PC but doesn't.  Loaded the program several times.  I have all the corrected software.  I keep getting the error message: ApplePhotoStreams.exe has stopped working.  Anybody out there that uses icloud with a PC???

    I've got the same problem and can't find a solution for this problem...

  • When I start my PC I get a message that ApplePhotoStreame.exe has stopped working. How do I fix this?

    Upon starting my PC I get a message that ApplePhotoStream.exe has stopped working. Windows will close the program and advise if a solution is found. Nothing happens and I can no longeer send photos from my ipad2 to my computer using PhotoStream. Please, any assistance would be greatly appreciated!
    Thank you

    You are on pc or mac?  I think pc.   Below is a link that gives the steps, and it suggests you need to down load a controller, and then it tells you how to set it up.  See if this helps any.
    http://www.gottabemobile.com/2011/10/12/icloud-photo-stream-on-windows-pc/
    Within the write up is a link to the apple site where the download is available, for free!

  • TS2551 My computer keeps telling me that "ApplePhotoSream.exe has stopped working".... Does anyone know what may be causing this, or how to fix it????

    When I click on the iCloud icon on my computer systems tray, it brings up my active selections, but then shows the following message: "ApplePhotoStream.exe has stopped working"..... Then, it shuts down the program and says I will be notified of possible solutions to the problem. It has done this for several weeks, and I have not received notification as to what's going on.
    Is anyone else having/had this problem, and what is the solution to fix it????
    This is keeping my photos from being streamed to my other iOS devices, that I have synced.

    What OS are you using?
    https://discussions.apple.com/community/icloud
    is the iCloud forum
    Regards
    TD

  • HT4890 my PC tells me that "ApplePhotoStream.exe has stopped working".  How can I resolve this issue?

    "ApplePhotoStream.exe has stopped working"  How do I resolve this issue?

    Uninstall and then reinstall the iCloud control panel on your computer.

  • TS3989 Photostream.exe has stopped working.  What causes this?

    I keep getting the message that "Photostream.exe has stopped working" on my Windows PC.  What is causing this and how do I fix it?

    What seems to have worked for others (so far) is to uninstall iCloud, and then reinstall it from http://www.apple.com/ca/icloud/setup/pc.html

  • Everytime I send an email the warning box appears--- WebKit2 WebProcess,exe has stopped working. Then I hit close program and it shuts me out of my inbox. If I don't close the warning box my computer stay s in limbo. What is is? It is not in my control pa

    Everytime I send an email the warning box appears--- WebKit2 WebProcess,exe has stopped working. Then I hit close program and it shuts me out of my inbox.
    If I don't close the warning box my computer stay s in limbo. What is is? It is not in my control panel and does not come up as a program in my computer.
    Help?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".

  • When I turn on my PC with Vista 64 bits it gives a message "ApplephotoStreams.exe has stopped working. Windows will close program.  Please help.

    When I turn on my PC with Vista 64 bits it gives me a message "ApplePhotoSream.exe" has stopped working correctly. Windows will close the program.
    Please help!!!

    Hi, I have the same problem. Has anyone come forward with any advice on fixing the problem?

  • When starting my windows vista i receive message: applephotostream.exe has stopped working, how do i fix this?

    when i start my computer, windows vista serv. pac 2, i receive message: applephotstream.exe has stopped working. how do i fix this

    Hello! You've posted your question in the iPhoto for iOS forum. This forum is for questions about using Apple's iPhoto.app on an iPhone or iPad. Do you have an iPhone or iPad that you're synchronizing pictures with your PC? If so, you should probably post your question in the Using iPhone or Using iPad forum. We can also ask the Hosts to move this topic into the correct forum if we know which hardware device you're using.
    -Doug

  • Web Kit 2 Web Process,exe has stopped working?What is this and how do I get rid of it.

    Web Kit 2 Web Process,exe has stopped working? What is this and how do I get rid of it.

    I am not a Windows user but I have found several useful links for you here:
    https://encrypted.google.com/search?q=WebKit2WebProcess.exe&as_qdr=all&newwindow =1&num=100

  • I keep getting a pop-up WEBKIT 2 WEB PROCESS.exe has stopped working and then I can't do anything -- any suggestions as to how I can get rid of this one?

    I keep getting a pop-up WEBKIT 2 WEB PROCESS.exe has stopped working and then I can't do anything -- any suggestions as to how I can get rid of this one?
    but i using safari on windows7.

    Uninstall Safari and reinstall:
    Safari 5.1.7 for Windows - Support - Apple
    If this doesn't work, I suggest migrating to a different browser given that: Farewell Windows Safari, as Apple excludes its homegrown browser ...

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