HPSA and CyberLink PowerDVD Software problem

I need help with HP Support Assistant.  I downloaded  software and driver downloads for my laptop at http://support.hp.com, etc. for my noteook and got a message  "HPSF.exe has stopped working" and that sp63425.exe is corrupt or invalid.  I did some research and discovered that apparently the "CybeLink PowerDVD software" with file name sp63425.exe caused the HP support assistant from working.  I've looked at different articles for this problem, but many differ in procedures to fix the problem. I don't know what to do at this point and need expert help in fixing this problem. Also, I'm not sure if my Microsoft Windows 8.1 is (32-bit or 64-bit).  My  notebook is 64-bit. Thank you.

There should a link in your Creative folder within the Programs Menu. Have you check that?

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