HPShortcutManager problem reappears with 10.6.8

Since I have upgraded to OS 10.6.8 (and only since) on my iMac I have been having trouble with this process HPShortcutManager.  It seems that it is part of the scanner software that I need for my HP Scanjet G4010.  This process is using just about all of my idle CPU time (not really a big deal in a desktop) and causing continuous disk activity on both my main HD and my external Time machine backup HD (this is a big deal and unacceptable).
I have read earlier discussions about this process, and have disbled the process in my startup list, and disabled the scanner buttons in the preference pane.  The problem of CPU and disk usage has now gone away, but of course the scanner buttons no longer work (although the scanner does).
This wasn't a problem with 10.6.7.  Has anyone else seen this problem (re-)appear with 10.6.8, and does anybody know of any solution other than what I have already done?  I do have the latest HP scanner driver 2.4.4 installed.
Thanks.

Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.
How large is your HD and how much space do you have left?
Check out the following & do the necessary: 
User Tip:  Why is my computer slow?
What to do when your computer is too slow
Speeding up your Mac
=================
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.

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    Network settings on the print window on the printer also tell me Signal strength is 5 (excellent) and that I am on the network my airport is on.
    Message was edited by: Macman17

    I bet this is too late but...
    Are you trying to print through the airport express wirelessly or the built in wireless of the lexmark? If you want to use the airport express, there is no need to mess with the wireless printing on the lexmark at all. The airport express will be easy to set up, all the wireless setups through the printers are a pain.

  • How do I determine if the memory problems are with my imac and not the RAM?

    I've heard of some vague problems with intel imacs and their memory slots. I'm about to replace (for the 3rd time) RAM, and think I need to test further to see if the problem is with my imac and not the RAM. Right now I put back in the original 2-512 sticks that came with the imac, and the rember test is only showing 594mb (odd amt!) testing OK. But, in "about my mac" it will show as 1gb.
    Problems I've had with each set of RAM: occasional KP's, excessive spinning beachballs, sudden closing of apps (esp. if I have several apps running), won't fax usually (will hear a fax tone instead of a dial tone at the onset), disappearing documents section under my username.
    I bought this imac refurbed thru the apple store last fall: 2.16 C2D 20" imac
    Any ideas before I have to separate myself from my imac to send it in??

    Hi Toodles
    The pin strips on the new modules maybe a little thicker than your original modules, and it's going to take more force to seat them properly. If the new Memory Specifications are correct I would try them again. Slide them in untill they stop, then push real hard untill you feel them seat into place.
    I've never seen a report about an odd amount of ram shown. If reinstalling the ram modules does not solve your issue, and may be a indication that there is something wrong with one of the slots.
    Dennis
    17" iMac Intel Core Duo - 2GB Ram -   Mac OS X (10.4.10)   - Maxtor 300GB FireWire - Creative Inspire 2.1 - 2G Nano

  • I used migration to send photos form my Mac Book to my I Mac now i get an error message "iPhoto can not be opened because of a problem"  Check with the developer to make sure iPhoto works with this version of Max OSX.  You may need to install any availabl

    I used migration to send photos form my Mac Book to my I Mac now i get an error message "iPhoto can not be opened because of a problem"  Check with the developer to make sure iPhoto works with this version of Max OSX.  You may need to install any available updates or reinstall IPhoto.
    I tried installing Iphoto it said it was downloaded successfully. I still get the error messafe, and can not open any photos of program,  any suggestions?

    What version of iPhoto do you have on the Macbook and on the iMac? What systems are you running on the Macbook and on the iMac?
    Does the message only refer to "a problem" or does it specify what it is?
    Happy Holidays

  • How can I tell if my problem is with iPhoto or if the SD card ?

    I'm trying to import photos from an SD card, and when I attach my camera (or insert the SD card - I've tried both ways),  iPhoto shows me thumbnails of the pictures, and tells me they are already imported.  But when I disconnect my camera, the photos aren't in iPhoto.  If I click on "Import Photos" nothing happens, although I get a message telling me to wait until the photos have finished importing, if I try to close iPhoto. 
    Is there a way to tell if my problem is with iPhoto, my iMac, or the SD card?

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?
    Post back with the result.

  • "A problem occurred with this webpage so it was reloaded" infinite loop

    Hello,
    I recently begun encountering the message "A problem occured with this webpage so it was reloaded" on a consistent basis. It shows up every time I load any web page. When the page reloads I receive the message again, and so on.
    Things I have tried:
    *Restart Safari
    *Restart computer
    *Clear cache, history, etc.
    *Reset safari
    The results are the same regardless. I have provided below a copy of the most recent crash log.
    Process:         com.apple.WebKit.WebContent [2126]
    Path:            /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Identifier:      com.apple.WebKit.WebContent
    Version:         9537 (9537.75.14)
    Build Info:      WebKit2-7537075014000000~5
    Code Type:       X86-64 (Native)
    Parent Process:  ??? [1]
    Responsible:     Safari [627]
    User ID:         501
    Date/Time:       2014-09-27 18:10:58.109 +0800
    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  BA5C112E-345B-0E2E-6183-690BDFE4B514
    Sleep/Wake UUID: D1E217A1-0F29-4B79-99C2-C0EAC2AFBF58
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000f4
    VM Regions Near 0xf4:
    -->
        __TEXT                 000000010bb45000-000000010bb46000 [    4K] r-x/rwx SM=COW  /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Application Specific Information:
    Bundle controller class:
    BrowserBundleController
    Process Model:
    Multiple Web Processes
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.WebKit2             0x000000010c127316 ***::HashTable<WebCore::ScrollableArea*, WebCore::ScrollableArea*, ***::IdentityExtractor, ***::PtrHash<WebCore::ScrollableArea*>, ***::HashTraits<WebCore::ScrollableArea*>, ***::HashTraits<WebCore::ScrollableArea*> >::begin() const + 4
    1   com.apple.WebKit2             0x000000010c0d5b07 WebKit::WebPage::recomputeShortCircuitHorizontalWheelEventsState() + 217
    2   com.apple.WebKit2             0x000000010c0d59be WebKit::WebFrameLoaderClient::dispatchDidLayout() + 58
    3   com.apple.WebCore             0x000000010edaa3f7 WebCore::FrameView::performPostLayoutTasks() + 311
    4   com.apple.WebCore             0x000000010ed934e0 WebCore::FrameView::layout(bool) + 2624
    5   com.apple.WebCore             0x000000010eda5be7 WebCore::FrameView::visibleContentsResized() + 135
    6   com.apple.WebCore             0x000000010ed94676 WebCore::ScrollView::updateScrollbars(WebCore::IntSize const&) + 1862
    7   com.apple.WebCore             0x000000010eda5b48 WebCore::ScrollView::setContentsSize(WebCore::IntSize const&) + 104
    8   com.apple.WebCore             0x000000010ed40803 WebCore::FrameView::setContentsSize(WebCore::IntSize const&) + 67
    9   com.apple.WebCore             0x000000010eda57a5 WebCore::FrameView::adjustViewSize() + 165
    10  com.apple.WebCore             0x000000010ed932a5 WebCore::FrameView::layout(bool) + 2053
    11  com.apple.WebCore             0x000000010f304917 WebCore::Document::updateLayoutIgnorePendingStylesheets(WebCore::Document::RunP ostLayoutTasks) + 119
    12  com.apple.WebCore             0x000000010f0fb24d WebCore::Element::focus(bool, WebCore::FocusDirection) + 77
    13  com.apple.WebCore             0x000000010f159f29 WebCore::jsElementPrototypeFunctionFocus(JSC::ExecState*) + 121
    14  ???                           0x00005aca41a01045 0 + 99824730902597
    15  com.apple.JavaScriptCore       0x000000010e66f433 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
    16  com.apple.JavaScriptCore       0x000000010e66f1d5 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
    17  com.apple.WebCore             0x000000010eeff46a WebCore::JSMainThreadExecState::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 154
    18  com.apple.WebCore             0x000000010eefc1bc WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 892
    19  com.apple.WebCore             0x000000010eefbd69 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, ***::Vector<WebCore::RegisteredEventListener, 1ul, ***::CrashOnOverflow>&) + 633
    20  com.apple.WebCore             0x000000010ed3df47 WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 359
    21  com.apple.WebCore             0x000000010edd7680 WebCore::DOMWindow::dispatchEvent(***::PassRefPtr<WebCore::Event>, ***::PassRefPtr<WebCore::EventTarget>) + 160
    22  com.apple.WebCore             0x000000010edf5522 WebCore::DOMWindow::dispatchLoadEvent() + 386
    23  com.apple.WebCore             0x000000010ed91c1d WebCore::Document::implicitClose() + 333
    24  com.apple.WebCore             0x000000010ed91587 WebCore::FrameLoader::checkCompleted() + 311
    25  com.apple.WebCore             0x000000010ee35a01 WebCore::CachedResourceLoader::loadDone(WebCore::CachedResource*) + 65
    26  com.apple.WebCore             0x000000010ee35982 WebCore::SubresourceLoader::notifyDone() + 82
    27  com.apple.WebCore             0x000000010ee34e4f WebCore::SubresourceLoader::didFinishLoading(double) + 175
    28  com.apple.WebKit2             0x000000010c0e4fa5 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(CoreIPC::Connecti on*, CoreIPC::MessageDecoder&) + 541
    29  com.apple.WebKit2             0x000000010c0e47e4 WebKit::NetworkProcessConnection::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 138
    30  com.apple.WebKit2             0x000000010c0c04d9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
    31  com.apple.WebKit2             0x000000010c0c0402 CoreIPC::Connection::dispatchOneMessage() + 106
    32  com.apple.WebCore             0x000000010ed05a1d WebCore::RunLoop::performWork() + 557
    33  com.apple.WebCore             0x000000010ed057d2 WebCore::RunLoop::performWork(void*) + 34
    34  com.apple.CoreFoundation       0x000000010c7765b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    35  com.apple.CoreFoundation       0x000000010c767c62 __CFRunLoopDoSources0 + 242
    36  com.apple.CoreFoundation       0x000000010c7673ef __CFRunLoopRun + 831
    37  com.apple.CoreFoundation       0x000000010c766e75 CFRunLoopRunSpecific + 309
    38  com.apple.HIToolbox           0x0000000113c86a0d RunCurrentEventLoopInMode + 226
    39  com.apple.HIToolbox           0x0000000113c867b7 ReceiveNextEventCommon + 479
    40  com.apple.HIToolbox           0x0000000113c865bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    41  com.apple.AppKit               0x00000001110bf24e _DPSNextEvent + 1434
    42  com.apple.AppKit               0x00000001110be89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    43  com.apple.AppKit               0x00000001110b299c -[NSApplication run] + 553
    44  com.apple.AppKit               0x000000011109d783 NSApplicationMain + 940
    45  com.apple.XPCService           0x00000001164fbc0f _xpc_main + 385
    46  libxpc.dylib                   0x000000010da63bde xpc_main + 399
    47  com.apple.WebKit.WebContent   0x000000010bb45ba0 0x10bb45000 + 2976
    48  libdyld.dylib                 0x000000010d7595fd start + 1
    Thread 1:
    0   libsystem_kernel.dylib         0x000000010d8f0e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x000000010da07f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x000000010da0afb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x000000010d8f1662 kevent64 + 10
    1   libdispatch.dylib             0x000000010d722421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib             0x000000010d722136 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib         0x000000010d8f0e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x000000010da07f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x000000010da0afb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x000000010d8f0e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x000000010da07f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x000000010da0afb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x000000010d8f0e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x000000010da07f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x000000010da0afb9 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib         0x000000010d8eca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x000000010d8ebd18 mach_msg + 64
    2   com.apple.CoreFoundation       0x000000010c767f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x000000010c767539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x000000010c766e75 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit               0x000000011125f05e _NSEventThread + 144
    6   libsystem_pthread.dylib       0x000000010da06899 _pthread_body + 138
    7   libsystem_pthread.dylib       0x000000010da0672a _pthread_start + 137
    8   libsystem_pthread.dylib       0x000000010da0afc9 thread_start + 13
    Thread 7:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x000000010d8eca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x000000010d8ebd18 mach_msg + 64
    2   com.apple.CoreFoundation       0x000000010c767f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x000000010c767539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x000000010c766e75 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation           0x000000010bbbbff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation           0x000000010bbbbdfb __NSThread__main__ + 1318
    7   libsystem_pthread.dylib       0x000000010da06899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x000000010da0672a _pthread_start + 137
    9   libsystem_pthread.dylib       0x000000010da0afc9 thread_start + 13
    Thread 8:: WebCore: Scrolling
    0   libsystem_kernel.dylib         0x000000010d8eca1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x000000010d8ebd18 mach_msg + 64
    2   com.apple.CoreFoundation       0x000000010c767f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x000000010c767539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x000000010c766e75 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation       0x000000010c81c811 CFRunLoopRun + 97
    6   com.apple.WebCore             0x000000010edb23b4 WebCore::ScrollingThread::initializeRunLoop() + 244
    7   com.apple.JavaScriptCore       0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
    8   libsystem_pthread.dylib       0x000000010da06899 _pthread_body + 138
    9   libsystem_pthread.dylib       0x000000010da0672a _pthread_start + 137
    10  libsystem_pthread.dylib       0x000000010da0afc9 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib         0x000000010d8f0e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x000000010da07f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x000000010da0afb9 start_wqthread + 13
    Thread 10:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib         0x000000010d8f0716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x000000010da08c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x000000010e60a106 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore       0x000000010e609c25 JSC::BlockAllocator::blockFreeingThreadMain() + 117
    4   com.apple.JavaScriptCore       0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x000000010da06899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x000000010da0672a _pthread_start + 137
    7   libsystem_pthread.dylib       0x000000010da0afc9 thread_start + 13
    Thread 11:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x000000010d8f0716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x000000010da08c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x000000010da06899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x000000010da0672a _pthread_start + 137
    7   libsystem_pthread.dylib       0x000000010da0afc9 thread_start + 13
    Thread 12:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x000000010d8f0716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x000000010da08c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x000000010da06899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x000000010da0672a _pthread_start + 137
    7   libsystem_pthread.dylib       0x000000010da0afc9 thread_start + 13
    Thread 13:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x000000010d8f0716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x000000010da08c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x000000010da06899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x000000010da0672a _pthread_start + 137
    7   libsystem_pthread.dylib       0x000000010da0afc9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000119a63c00  rbx: 0x0000000119a31800  rcx: 0x0000000119c48e01  rdx: 0x00007fff540b88a0
      rdi: 0x00000000000000ec  rsi: 0x00007fff540b88a8  rbp: 0x00007fff540b8870  rsp: 0x00007fff540b8870
       r8: 0x00000000ffffffff   r9: 0x0000000000000001  r10: 0x00007f8a2a0401e0  r11: 0x000000011fbf2b80
      r12: 0x00000000000000ec  r13: 0x0000000119a63c00  r14: 0x0000000119a25b98  r15: 0x0000000119a368c0
      rip: 0x000000010c127316  rfl: 0x0000000000010202  cr2: 0x00000000000000f4
    Logical CPU:     0
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10bb45000 -        0x10bb45ff4  com.apple.WebKit.WebContent (9537 - 9537.75.14) <B6BACFDC-3742-3AD9-AE7F-2DA7D2025DD7> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
           0x10bb4b000 -        0x10bb4bfff  WebProcessShim.dylib (7537.75.14) <23FFFAB0-3D72-3AB2-8D65-4FA8C51DB460> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
           0x10bb55000 -        0x10be55ff7  com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
           0x10c094000 -        0x10c285ff3  com.apple.WebKit2 (9537 - 9537.75.14) <E9508FAA-EF68-343F-8EA5-981080CBD11E> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
           0x10c46b000 -        0x10c618f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
           0x10c63e000 -        0x10c690fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
           0x10c6ec000 -        0x10c6edff7  libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
           0x10c6f7000 -        0x10c8dcfff  com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
           0x10ca52000 -        0x10ca94ff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
           0x10caaf000 -        0x10cab0ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
           0x10cab6000 -        0x10cc6effb  libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
           0x10cd14000 -        0x10cdfbff7  libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
           0x10ce37000 -        0x10ce48ff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
           0x10ce53000 -        0x10cfeeff8  com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
           0x10d0f6000 -        0x10d159ffb  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <339A2A90-DA25-33AF-88E5-2FB38A758FEE> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
           0x10d19b000 -        0x10d3ffffd  com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x10d54d000 -        0x10d54efff  libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib
           0x10d554000 -        0x10d554fff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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           0x11db52000 -        0x11dcf2ff7  GLEngine (9.6.1) <EC1A6BE4-30FF-3DC4-96B9-F7F07B1FBF28> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x11dd2e000 -        0x11de94fff  libGLProgrammability.dylib (9.6.1) <49F2FEFE-CEA2-3C30-A669-F55CC813EEFF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x11deb9000 -        0x11debdfff  com.apple.IOAccelerator (98.23 - 98.23) <A5174BEC-A27D-34D8-AB7B-B86962FFAEBA> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
           0x11dec5000 -        0x11ded0fff  libGPUSupportMercury.dylib (9.6.1) <91EA3F24-40FA-3B61-9FFC-F038CCD4079C> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
           0x11e2d8000 -        0x11e301fff  GLRendererFloat (9.6.1) <DE3C5DE1-3F2F-3F3C-BC34-20EBA567A1E8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x11e30a000 -        0x11e313ff7  libcldcpuengine.dylib (2.3.58) <645ABD2F-C93B-3943-8B07-BBC08B904253> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
           0x11e319000 -        0x11e3eaff1  com.apple.DiskImagesFramework (10.9 - 371.1) <DCCAADEC-35D5-3968-8B39-358ACC56ADC4> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
           0x11e44a000 -        0x11e502ff7  com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
           0x11e56a000 -        0x11e574ff7  libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib
           0x11e57f000 -        0x11e5c4fff  libcurl.4.dylib (78.92.2) <FE790105-B56B-3972-96F4-E133764FF735> /usr/lib/libcurl.4.dylib
           0x11e5d4000 -        0x11e605fff  com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.fr

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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