HS-700 - Microphone? Device does not hear any audio

Brand new out of the box. Does not respond to voice commands.
No callers can hear me
Are the mics defective? Did I miss a step?
I can hear the unit, I can hear callers.
Paired with Blackberry Curve

which curve are you using it on?
i think the HS 700 does not support OS 4.5 on older curves
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