HS-950 Dodgy sound and microphone failure. Annoying as hell.

hey,
I have read around these forums but cannot seem to find a proper fix for this problem. I am on the latest drivers and all my windows 7 64bit files are up to date.
My sound seems to power down after a good 20 minutes of playing a game or just listening to music. Also my microphone distorts everything i say when i am trying to use the voice communication software Mumble.
Is there anything i can do to fix this problem or am i going to have to go out and buy another headset.....
Thanks for any help.

having the same problem with ventrilo
with latest firmware and drivers
windows 7 64 bit

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You could run the automated program:
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Dear members:
After a lot of frustrating attempts to use a microphone with my computers I have finally given up and decided to search for help with this issue.
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Hi kriswasho,
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Model Name                      Satellite A505
Part Number                                 PSAT6U-005002
Serial Number                               2A017921Q
OS Version                                   Microsoft Windows 7 Home Premium    6.1.7600
BIOS Version                                1.20
CPU                               Intel(R) Core(TM) i3 CPU       M 330 @ 2.13GHz
Physical Memory              4096MB RAM
Hard Disk Capacity              487,361,343,488 [Byte]   453.891 [GB]
Hard Disk Free Space Capacity 389,158,993,920 [Byte]   362.433 [GB]
Video                                          Intel(R) Graphics Media Accelerator HD   version=8.15.10.1986
Screen Resolution                        1366 x 768 Pixels
Color Quality                               True Color (32 Bit)
Sound                           Realtek High Definition Audio   version=6.0.1.5972
                                                  Intel(R) Display Audio   version=6.12.0.3037

Satellite A505-S6005
..the sound "burping" at me periodically. ... It's kind of like a digital croak or a stutter all rolled into one. It now likes to do this exactly at midnight every night, when the CPU usage will spike, but I can't find anything running at that time..
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-First, when looking in the ?sounds and audio devices? in the control panel I get grayed out selections and a ?no audio device?.
-Secondly, when running the directX diagnostic tool (typing ?dxdiag? in the ?run? window) I get several troubling indications. First under device I have no manufacturer or product ID. Second under drivers I have (copied from dxdiag text file):
Driver Name: ctaud2k.sys
Driver Version: 5.2.000.96 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8//2006 4:45:38, 499584 bytes
Other Files:
Seems hunky-doorey but then I have a note at the bottom that reads:
Sound Test Result: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
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Here is the dxdiag.txt file without the lengthy directShow filters and directx components:
System Information
Time of this report: 5/9/2007, 2:8:45
Machine name: GURU7892COMPUTE
Operating System: Windows XP Home Edition (5., Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension XPS
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 022MB RAM
Page File: 436MB used, 2026MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.280 32bit Unicode
DxDiag Previously: Crashed in system information (stage 3)
DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab : No problems found.
Sound Tab : DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: RADEON 9800 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9800 PRO AGP (0x4E48)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_002&DEV_4E48&SUBSYS_3002002&REV_00
Display Memory: 28.0 MB
Current Mode: 52 x 864 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 600,200
Driver Name: ati2dvag.dll
Driver Version: 6.4.000.6660 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/6/2006 9:50:46, 26368 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 2/6/2006 9:50:29, 98464 bytes
Device Identifier: {D7B7EE2-0D08-CF-B669-080AC2CB35}
Vendor ID: 0x002
Device ID: 0x4E48
SubSys ID: 0x3002002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-48B-BCF0-BCB659E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
{335AA36E-7884-43A4-9C9-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C-6FB7-44F5-908-056BF2EE449D}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
{552C0DAD-CCBC-420B-83C8-74943CF9FA6}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
{6E8329FF-B642-48B-BCF0-BCB659E255F}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdapti've
{335AA36E-7884-43A4-9C9-7F87FAF3E37E}: Format(In/Out)=(NV2,0x323564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
Description: SB Audigy 2 Audio [CF00]
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: PCI\VEN_02&DEV_0004&SUBSYS_00302&REV_04
Manufacturer ID:
Product ID:
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.2.000.96 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8//2006 4:45:38, 499584 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Standard
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 92000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)
Sound Capture Devices
Description: SB Audigy 2 Audio [CF00]
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 5.2.000.96 (English)
Driver Attributes: Final Retail
Date and Size: 8//2006 4:45:38, 499584 bytes
Cap Flags: 0x4
Format Flags: 0xFFF
DirectMusic
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: .00.006.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SB Audigy 2 DirectMusic Synthesizer [CF00], Hardware (Kernel Mode), Output, DLS, Internal
SB Audigy 2 Audio [CF00], Software (Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: All tests were successful.
DirectInput Devices
Device Name: Mouse
Attached:
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached:
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24D7
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:42, 57600 bytes
| Driver: usbd.sys, 8/29/2002 03:00:00, 4736 bytes
Gameport Devices
PS/2 Devices
+ Logitech PS/2 Keyboard
| Matching Device ID: *pnp0303
| Upper Filters: L8042Kbd
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:4:36, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:32, 24576 bytes
| Driver: L8042Kbd.sys, 2/0/2004 2:47:58, 3056 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 0:0:07, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:32, 24576 bytes
|
+ HID-compliant MX58 Optical Mouse
| Vendor/Product ID: 0x046D, 0xC0E
| Matching Device ID: hid\vid_046d&pid_c0e
| Upper Filters: LMouKE
| Lower Filters: LHidKE
| Service: mouhid
| Driver: mouhid.sys, 8/7/200 3:48:00, 260 bytes
| Driver: mouclass.sys, 8/3/2004 22:58:32, 23040 bytes
| Driver: LHidKE.Sys, 2/0/2004 2:48:46, 24704 bytes
| Driver: LMouKE.Sys, 2/0/2004 2:48:40, 68992 bytes
| Driver: KHALMNPR.Exe, 2/0/2004 2:45:26, 4952 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 0:0:07, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 22:58:32, 23040 bytes
DirectPlay Service Providers
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.280)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.280)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.280)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.280)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.280)
DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK
DirectPlay Adapters
DirectPlay8 Serial Service Provider: COM
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 -
DirectPlay Voice Codecs
Voxware VR2 .4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.0 3 kbit/s
TrueSpeech(TM) 8.6 kbit/s
DirectPlay Lobbyable Apps
Age of Empires II (DX7) - Registry: OK, ExeFile: Empires2. ICD (0.4.0022.072)
Age of Empires II - The Conquerors Expansion (DX7) - Registry: OK, ExeFile: \age2_x.icd (0.07.0025.064)
Dungeon Siege 2 (DX7) - Registry: OK, ExeFile: DS2.icd ()
Dungeon Siege II Demo (DX7) - Registry: OK, ExeFile: DS2.icd ()
MechWarrior Black Knight (DX7) - Registry: OK, ExeFile: MW4x.exe (45.05.000.070)
MechWarrior Vengeance (DX7) - Registry: OK, ExeFile: MW4. ICD (.30.0004.908)
Star Wars JK II Jedi Outcast (DX7) - Registry: OK, ExeFile: jk2mp.exe ()
WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00200000,,,,5.03.2600.280
Microsoft Kernel DLS Synthesizer,0x00200000,,,,5.03.2600.280
Microsoft Kernel DRM Audio Descrambler,0x00200000,,,,5.03.2600.280
Video Compressors:
WMVideo Encoder DMO,0x00600800,,,,
WMVideo8 Encoder DMO,0x00600800,,,,
MSScreen encoder DMO,0x00600800,,,,
WMVideo8 Encoder DMO,0x00600800,,,,
WMVideo9 Encoder DMO,0x00600800,,,,
MSScreen 9 encoder DMO,0x00600800,,,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.280
Indeo? video 5.0 Compression Filter,0x0000000,,,ir50_32.dll,5.2820.005.0058
Indeo? Video 5.2 Compression Filter,0x0000000,,,ir50_32.dll,5.2820.005.0058
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.274 9
3ivx D4 4.0.4,0x00200000,,,qcap.dll,6.05.2600.280
Cinepak Codec by Radius,0x00200000,,,qcap.dll,6.05.2600.280
DivX ;-) MPEG-4 Low-Motion,0x00200000,,,qcap.dll,6.05.2600.280
DivX ;-) MPEG-4 Fast-Motion,0x00200000,,,qcap.dll,6.05.2600.280
DivX? 6.. Codec (2 Logical CPUs),0x00200000,,,qcap.dll,6.05.2600.280
Intel 4:2:0 Video V2.50,0x00200000,,,qcap.dll,6.05.2600.280
Intel Indeo(R) Video R3.2,0x00200000,,,qcap.dll,6.05.2600.280
Intel Indeo? Video 4.5,0x00200000,,,qcap.dll,6.05.2600.280
Ligos Indeo? XP Video 5.2,0x00200000,,,qcap.dll,6.05.2600.280
Intel IYUV codec,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft H.26 Video Codec,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft H.263 Video Codec,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft MPEG-4 Video Codec V2,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft MPEG-4 Video Codec V3,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft MPEG-4 Video Codec V,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft RLE,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft Video ,0x00200000,,,qcap.dll,6.05.2600.280
Microsoft Windows Media Video 9,0x00200000,,,qcap.dll,6.05.2600.280
XviD MPEG-4 Codec,0x00200000,,,qcap.dll,6.05.2600.280
DivX? 6.. YV2 Decoder,0x00200000,,,qcap.dll,6.05.2600.280
Audio Compressors:
WMA Voice Encoder DMO,0x00600800,,,,
WM Speech Encoder DMO,0x00600800,,,,
WMAudio Encoder DMO,0x00600800,,,,
Indeo? Audio Software,0x00500000,,,iac25_32.ax,2.00.0005.0054
Vorbis Encoder,0x00200000,,,OggDs.dll,0.09.0009.0005
IAC2,0x00200000,,,quartz.dll,6.05.2600.2749
Lernout & Hauspie CELP 4.8kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
Lernout & Hauspie SBC 8kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
Lernout & Hauspie SBC 2kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
Lernout & Hauspie SBC 6kbit/s,0x00200000,,,quartz.dll,6.05.2600.2749
IMA ADPCM,0x00200000,,,quartz.dll,6.05.2600.2749
PCM,0x00200000,,,quartz.dll,6.05.2600.2749
Ogg Vorbis (mode),0x00200000,,,quartz.dll,6.05.2600.2749
Ogg Vorbis (mode2),0x00200000,,,quartz.dll,6.05.2600.2749
Ogg Vorbis (mode3),0x00200000,,,quartz.dll,6.05.2600.2749
Ogg Vorbis (mode+),0x00200000,,,quartz.dll,6.05.2600.2749
Ogg Vorbis (mode2+),0x00200000,,,quartz.dll,6.05.2600.2749
Ogg Vorbis (mode3+),0x00200000,,,quartz.dll,6.05.2600.2749
Microsoft ADPCM,0x00200000,,,quartz.dll,6.05.2600.2749
ACELP.net,0x00200000,,,quartz.dll,6.05.2600.2749
DSP Group TrueSpeech(TM),0x00200000,,,quartz.dll,6.05.2600.2 749
Windows Media Audio V,0x00200000,,,quartz.dll,6.05.2600.2749
Windows Media Audio V2,0x00200000,,,quartz.dll,6.05.2600.2749
GSM 6.0,0x00200000,,,quartz.dll,6.05.2600.2749
Messenger Audio Codec,0x00200000,,,quartz.dll,6.05.2600.2749
Microsoft G.723.,0x00200000,,,quartz.dll,6.05.2600.2749
CCITT A-Law,0x00200000,,,quartz.dll,6.05.2600.2749
CCITT u-Law,0x00200000,,,quartz.dll,6.05.2600.2749
MPEG Layer-3,0x00200000,,,quartz.dll,6.05.2600.2749
Midi Renderers:
Default MidiOut Device,0x00800000,,0,quartz.dll,6.05.2600.2749
WDM Streaming Capture Devices:
SB Audigy 2 Audio [CF00],0x00200000,3,2,,5.03.2600.280
WDM Streaming Rendering Devices:
SB Audigy 2 DirectMusic Synthesizer [CF00],0x00200000,,,,5.03.2600.280
SB Audigy 2 Sw Synth [CF00],0x00200000,,,,5.03.2600.280
SB Audigy 2 Synth A [CF00],0x00200000,,,,5.03.2600.280
SB Audigy 2 Synth B [CF00],0x00200000,,,,5.03.2600.280
SB Audigy 2 Audio [CF00],0x00200000,3,2,,5.03.2600.280
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,,msdvbnp.ax,6.05.2600.280
Microsoft DVBC Network Provider,0x00200000,0,,msdvbnp.ax,
Microsoft DVBS Network Provider,0x00200000,0,,msdvbnp.ax,6.05.2600.280
Microsoft DVBT Network Provider,0x00200000,0,,msdvbnp.ax,
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,,0,psisrndr.ax,6.05.2600.280
MPEG-2 Sections and Tables,0x00600000,,0,mpeg2data.ax,
WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,,0,encdec.dll,6.05.2600.280
Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.280
XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.280
Audio Renderers:
CyberLink Audio Renderer for Dell,0x00200000,,0,cladr.ax,3.05.0000.2409
Default DirectSound Device,0x00800000,,0,quartz.dll,6.05.2600.2749
Default WaveOut Device,0x00200000,,0,quartz.dll,6.05.2600.2749
DirectSound: SB Audigy 2 Audio [CF00],0x00200000,,0,quartz.dll,6.05.2600.2749
WDM Streaming System Devices:
SB Audigy 2 DirectMusic Synthesizer [CF00],0x00200000,,,,5.03.2600.280
SB Audigy 2 Sw Synth [CF00],0x00200000,,,,5.03.2600.280
SB Audigy 2 Synth A [CF00],0x00200000,0,2,,5.03.2600.280
SB Audigy 2 Synth B [CF00],0x00200000,,,,5.03.2600.280
SB Audigy 2 Audio [CF00],0x00200000,2,2,,5.03.2600.280Message Edited by guru7892 on 05-20-20072:43 PM
Message Edited by guru7892 on 05-24-200705:55 PM

I found that once you reinstall your sound card you need to make sure you hook everything back up correctly.
basically all you need to do is run a start up with your sound card out ofyou computer and then re-run start up with the card back in.

How do i turn off sound and text notifications?

I find both the text and sound notifications very annoying. I do not play games or do anything other than work on this computer. When I unchecked the "show a notification" and "play a sound" boxes, the notifications and sounds do not turn off. I also prepared a 5 second sound file of silence and checked the "Play a Sound" and "use the following sound" boxes with the name of the silence in the required field. Nothing has worked. I don't like being disturbed when I work. I have done the checking and unchecking before restarting and also starting the computer up after a complete shut down.

If you unchecked the option in Thunderbird then I doubt that is where the notification is coming from. MACs are notorious for supplying an additional notification. I would check your operating system for the source of the notification.

HS-950 Dodgy sound and microphone failure. Annoying as hell.

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