HS_err_pid1180.log

Hello,
First of all, thank you in advance for your help. I am an IT pro working with a small asphalt company. They use a web based program to download and print blueprints, etc.. Randomly, about every other time, it will kick them out of IE 6(and 7) and create two error logs on their desktop named hs_err_pid...log. It only does this on one computer and we cannot track down why. Below is a copy of their logs. We HAVE downgraded their Java version, we've upgraded it. Unistalled and reinstalled, everything. To no avail.
Logs:
# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d02c980, pid=1180, tid=376
# Java VM: Java HotSpot(TM) Client VM (10.0-b19 mixed mode, sharing windows-x86)
# Problematic frame:
# C 0x6d02c980
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
--------------- T H R E A D ---------------
Current thread (0x0ce1e800): JavaThread "AWT-EventQueue-1" [_thread_in_native, id=376, stack(0x0d6c0000,0x0d7c0000)]
siginfo: ExceptionCode=0xc0000005, writing address 0xe1b5923c
Registers:
EAX=0x00000000, EBX=0x0ce3bd48, ECX=0x00000007, EDX=0xff35556b
ESP=0x0d7be4e8, EBP=0x00000800, ESI=0xe1b5923c, EDI=0x0ce2c7f8
EIP=0x6d02c980, EFLAGS=0x00010286
Top of Stack: (sp=0x0d7be4e8)
0x0d7be4e8: 0ce1e8f4 0ce48928 0ce3bd38 6d0e3d40
0x0d7be4f8: 00000013 00000800 00000007 6d234931
0x0d7be508: 0d7be548 0ce3bd40 00000007 ff35556b
0x0d7be518: ff35556b 00000176 000000fa 000001f2
0x0d7be528: 00000111 6d0e3d40 0d7be53c 0d7be648
0x0d7be538: 0ce3bd38 094752f0 ffffffff 0d7be580
0x0d7be548: 00000176 000000fa 000001f2 00000111
0x0d7be558: e1ad7c1c 00000000 00000004 00000800
Instructions: (pc=0x6d02c980)
0x6d02c970: 18 03 70 10 33 c0 80 3c 38 00 74 07 8b 54 24 2c
0x6d02c980: 89 14 86 8b 54 24 18 40 3b c2 7c ea 8b 44 24 28
Stack: [0x0d6c0000,0x0d7c0000], sp=0x0d7be4e8, free space=1017k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x6d02c980
[error occurred during error reporting (printing native stack), id 0xc0000005]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
=>0x0ce1e800 JavaThread "AWT-EventQueue-1" [_thread_in_native, id=376, stack(0x0d6c0000,0x0d7c0000)]
0x0cde2c00 JavaThread "SysExecutionThead" [_thread_blocked, id=308, stack(0x0d2b0000,0x0d3b0000)]
0x0c4ab000 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=3632, stack(0x0d1b0000,0x0d2b0000)]
0x0c48e800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3692, stack(0x0cc30000,0x0cd30000)]
0x0c48c800 JavaThread "Thread-5" [_thread_blocked, id=492, stack(0x0c8f0000,0x0c9f0000)]
0x0c48b800 JavaThread "Thread-4" [_thread_blocked, id=3568, stack(0x0caf0000,0x0cbf0000)]
0x0c48a800 JavaThread "thread applet-TiffyApplet.class" [_thread_blocked, id=1148, stack(0x0c9f0000,0x0caf0000)]
0x0c460400 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=3500, stack(0x0c7f0000,0x0c8f0000)]
0x0c2b8000 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=3976, stack(0x0c6b0000,0x0c7b0000)]
0x0c2b0400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=848, stack(0x0c4b0000,0x0c5b0000)]
0x0b6a8800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3072, stack(0x0c1b0000,0x0c2b0000)]
0x0b69c400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=876, stack(0x0c0b0000,0x0c1b0000)]
0x0b69b800 JavaThread "AWT-Shutdown" [_thread_blocked, id=3516, stack(0x0bfb0000,0x0c0b0000)]
0x0b69a400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2784, stack(0x0beb0000,0x0bfb0000)]
0x0b5e2800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2872, stack(0x0bcb0000,0x0bdb0000)]
0x0b5dcc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3628, stack(0x0bbb0000,0x0bcb0000)]
0x0b5db800 JavaThread "Attach Listener" daemon [_thread_blocked, id=2752, stack(0x0bab0000,0x0bbb0000)]
0x0b5da800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2096, stack(0x0b9b0000,0x0bab0000)]
0x0b5d2c00 JavaThread "Finalizer" daemon [_thread_blocked, id=3036, stack(0x0b8b0000,0x0b9b0000)]
0x0b5d1c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=436, stack(0x0b7b0000,0x0b8b0000)]
0x028ba400 JavaThread "main" [_thread_in_native, id=3148, stack(0x090a0000,0x091a0000)]
Other Threads:
0x0b5d0c00 VMThread [stack: 0x0b6b0000,0x0b7b0000] [id=1208]
0x0b5f4400 WatcherThread [stack: 0x0bdb0000,0x0beb0000] [id=2052]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 960K, used 694K [0x22960000, 0x22a60000, 0x22e40000)
eden space 896K, 70% used [0x22960000, 0x229fdb88, 0x22a40000)
from space 64K, 100% used [0x22a50000, 0x22a60000, 0x22a60000)
to space 64K, 0% used [0x22a40000, 0x22a40000, 0x22a50000)
tenured generation total 4096K, used 2642K [0x22e40000, 0x23240000, 0x26960000)
the space 4096K, 64% used [0x22e40000, 0x230d4b50, 0x230d4c00, 0x23240000)
compacting perm gen total 12288K, used 3392K [0x26960000, 0x27560000, 0x2a960000)
the space 12288K, 27% used [0x26960000, 0x26cb0198, 0x26cb0200, 0x27560000)
ro space 8192K, 62% used [0x2a960000, 0x2ae62a28, 0x2ae62c00, 0x2b160000)
rw space 12288K, 52% used [0x2b160000, 0x2b7a86b8, 0x2b7a8800, 0x2bd60000)
Dynamic libraries:
0x00400000 - 0x0049b000      C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000      C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000      C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000      C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000      C:\WINDOWS\system32\RPCRT4.dll
0x77f10000 - 0x77f57000      C:\WINDOWS\system32\GDI32.dll
0x7e410000 - 0x7e4a0000      C:\WINDOWS\system32\USER32.dll
0x77c10000 - 0x77c68000      C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000      C:\WINDOWS\system32\SHLWAPI.dll
0x7c9c0000 - 0x7d1d7000      C:\WINDOWS\system32\SHELL32.dll
0x774e0000 - 0x7761d000      C:\WINDOWS\system32\ole32.dll
0x42cf0000 - 0x42e17000      C:\WINDOWS\system32\urlmon.dll
0x77120000 - 0x771ab000      C:\WINDOWS\system32\OLEAUT32.dll
0x42990000 - 0x429d5000      C:\WINDOWS\system32\iertutil.dll
0x77c00000 - 0x77c08000      C:\WINDOWS\system32\VERSION.dll
0x76390000 - 0x763ad000      C:\WINDOWS\system32\IMM32.DLL
0x48000000 - 0x48027000      C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
0x71ab0000 - 0x71ac7000      C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000      C:\WINDOWS\system32\WS2HELP.dll
0x773d0000 - 0x774d3000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x5d090000 - 0x5d12a000      C:\WINDOWS\system32\comctl32.dll
0x10000000 - 0x10023000      C:\Program Files\Google\Google Desktop Search\GoogleDesktopCommon.dll
0x42c10000 - 0x42cdf000      C:\WINDOWS\system32\WININET.dll
0x00a50000 - 0x00a59000      C:\WINDOWS\system32\Normaliz.dll
0x41000000 - 0x41020000      C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
0x62000000 - 0x62081000      C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopResources_en.dll
0x71a50000 - 0x71a8f000      C:\WINDOWS\system32\mswsock.dll
0x42ef0000 - 0x434bd000      C:\WINDOWS\system32\IEFRAME.dll
0x76bf0000 - 0x76bfb000      C:\WINDOWS\system32\PSAPI.DLL
0x5ad70000 - 0x5ada8000      C:\WINDOWS\system32\UxTheme.dll
0x74720000 - 0x7476b000      C:\WINDOWS\system32\MSCTF.dll
0x20000000 - 0x202c5000      C:\WINDOWS\system32\xpsp2res.dll
0x755c0000 - 0x755ee000      C:\WINDOWS\system32\msctfime.ime
0x5dff0000 - 0x5e01f000      C:\WINDOWS\system32\IEUI.dll
0x76380000 - 0x76385000      C:\WINDOWS\system32\MSIMG32.dll
0x4ec50000 - 0x4edf3000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
0x47060000 - 0x47081000      C:\WINDOWS\system32\xmllite.dll
0x77b40000 - 0x77b62000      C:\WINDOWS\system32\apphelp.dll
0x76fd0000 - 0x7704f000      C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000      C:\WINDOWS\system32\COMRes.dll
0x746f0000 - 0x7471a000      C:\WINDOWS\system32\msimtf.dll
0x77fe0000 - 0x77ff1000      C:\WINDOWS\system32\Secur32.dll
0x605d0000 - 0x605d9000      C:\WINDOWS\system32\mslbui.dll
0x77a20000 - 0x77a74000      C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000      C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000      C:\WINDOWS\system32\SETUPAPI.dll
0x325c0000 - 0x325d2000      C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x5c2c0000 - 0x5c300000      C:\WINDOWS\ime\sptip.dll
0x74c80000 - 0x74cac000      C:\WINDOWS\system32\OLEACC.dll
0x76080000 - 0x760e5000      C:\WINDOWS\system32\MSVCP60.dll
0x01530000 - 0x01541000      C:\WINDOWS\IME\SPGRMR.DLL
0x7d1e0000 - 0x7d49e000      C:\WINDOWS\system32\msi.dll
0x01550000 - 0x015ab000      C:\Program Files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
0x61930000 - 0x6197a000      C:\Program Files\Internet Explorer\ieproxy.dll
0x75e90000 - 0x75f40000      C:\WINDOWS\system32\SXS.DLL
0x60000000 - 0x60091000      C:\Program Files\Google\Google Desktop Search\GoogleDesktopAPI2.dll
0x75cf0000 - 0x75d81000      C:\WINDOWS\system32\MLANG.dll
0x01d70000 - 0x01d7e000      C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000      C:\WINDOWS\system32\MSVCR71.dll
0x028c0000 - 0x028dc000      C:\WINDOWS\System32\DLA\DLASHX_W.DLL
0x028e0000 - 0x028ef000      C:\WINDOWS\system32\DLAAPI_W.DLL
0x028f0000 - 0x0292b000      C:\WINDOWS\System32\DLA\DLACResW.dll
0x6d7c0000 - 0x6d83b000      C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
0x02970000 - 0x02cef000      c:\program files\google\googletoolbar3.dll
0x77a80000 - 0x77b14000      C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000      C:\WINDOWS\system32\MSASN1.dll
0x76c90000 - 0x76cb8000      C:\WINDOWS\system32\imagehlp.dll
0x76b40000 - 0x76b6d000      C:\WINDOWS\system32\WINMM.dll
0x76c30000 - 0x76c5e000      C:\WINDOWS\system32\WINTRUST.dll
0x71ad0000 - 0x71ad9000      C:\WINDOWS\system32\WSOCK32.dll
0x02e20000 - 0x02e74000      C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
0x76d60000 - 0x76d79000      C:\WINDOWS\system32\iphlpapi.dll
0x662b0000 - 0x66308000      C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000      C:\WINDOWS\System32\wshtcpip.dll
0x76ee0000 - 0x76f1c000      C:\WINDOWS\system32\RASAPI32.dll
0x76e90000 - 0x76ea2000      C:\WINDOWS\system32\rasman.dll
0x5b860000 - 0x5b8b4000      C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 - 0x76edf000      C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000      C:\WINDOWS\system32\rtutils.dll
0x769c0000 - 0x76a73000      C:\WINDOWS\system32\USERENV.dll
0x77c70000 - 0x77c93000      C:\WINDOWS\system32\msv1_0.dll
0x722b0000 - 0x722b5000      C:\WINDOWS\system32\sensapi.dll
0x71d40000 - 0x71d5c000      C:\WINDOWS\system32\actxprxy.dll
0x76fc0000 - 0x76fc6000      C:\WINDOWS\system32\rasadhlp.dll
0x76f20000 - 0x76f47000      C:\WINDOWS\system32\DNSAPI.dll
0x435d0000 - 0x43943000      C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e9000      C:\WINDOWS\system32\msls31.dll
0x43560000 - 0x435c0000      C:\WINDOWS\system32\ieapfltr.dll
0x77690000 - 0x776b1000      C:\WINDOWS\system32\NTMARTA.DLL
0x76f60000 - 0x76f8c000      C:\WINDOWS\system32\WLDAP32.dll
0x71bf0000 - 0x71c03000      C:\WINDOWS\system32\SAMLIB.dll
0x63380000 - 0x633f8000      C:\WINDOWS\system32\jscript.dll
0x58760000 - 0x58792000      C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000      C:\WINDOWS\system32\WINSPOOL.DRV
0x30000000 - 0x303ae000      C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx
0x763b0000 - 0x763f9000      C:\WINDOWS\system32\comdlg32.dll
0x72d20000 - 0x72d29000      C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000      C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000      C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000      C:\WINDOWS\system32\midimap.dll
0x767f0000 - 0x76817000      C:\WINDOWS\system32\schannel.dll
0x42b90000 - 0x42c07000      C:\WINDOWS\system32\mshtmled.dll
0x420c0000 - 0x420f9000      C:\WINDOWS\system32\Dxtrans.dll
0x76b20000 - 0x76b31000      C:\WINDOWS\system32\ATL.DLL
0x6d430000 - 0x6d43a000      C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737a9000      C:\WINDOWS\system32\DDRAW.dll
0x73bc0000 - 0x73bc6000      C:\WINDOWS\system32\DCIMAN32.dll
0x73300000 - 0x73365000      C:\WINDOWS\system32\vbscript.dll
0x45000000 - 0x4500c000      C:\Program Files\Google\Google Desktop Search\gzlib.dll
0x11200000 - 0x11206000      C:\PROGRA~1\NETSUP~1\pcihooks.dll
0x0ffd0000 - 0x0fff8000      C:\WINDOWS\system32\rsaenh.dll
0x68100000 - 0x68124000      C:\WINDOWS\system32\dssenh.dll
0x1b000000 - 0x1b00c000      C:\WINDOWS\system32\ImgUtil.dll
0x1b060000 - 0x1b06e000      C:\WINDOWS\system32\pngfilt.dll
0x35cb0000 - 0x35d07000      C:\WINDOWS\system32\Dxtmsft.dll
0x6cc60000 - 0x6cc6b000      C:\WINDOWS\system32\dispex.dll
0x74d90000 - 0x74dfb000      C:\WINDOWS\system32\USP10.dll
0x6d6b0000 - 0x6d6d1000      C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
0x08f20000 - 0x08f76000      C:\Program Files\Java\jre1.6.0_05\bin\msvcr71.dll
0x6d400000 - 0x6d41b000      C:\Program Files\Java\jre1.6.0_05\bin\jpiexp.dll
0x6d1b0000 - 0x6d1c1000      C:\Program Files\Java\jre1.6.0_05\bin\deploy.dll
0x76fb0000 - 0x76fb8000      C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d474000      C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll
0x092b0000 - 0x09500000      C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll
0x6d270000 - 0x6d278000      C:\PROGRA~1\Java\JRE16~2.0_0\bin\hpi.dll
0x6d770000 - 0x6d77c000      C:\PROGRA~1\Java\JRE16~2.0_0\bin\verify.dll
0x6d310000 - 0x6d32f000      C:\PROGRA~1\Java\JRE16~2.0_0\bin\java.dll
0x6d7b0000 - 0x6d7bf000      C:\PROGRA~1\Java\JRE16~2.0_0\bin\zip.dll
VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~2.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~2.0_0\lib\plugin.jar -Xmx64m -Djavaplugin.maxHeapSize=64m -Xverify:remote -Djavaplugin.version=1.6.0_05 -Djavaplugin.nodotversion=160_05 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~2.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE16~2.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~2.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~2.0_0\lib\plugin.jar -Xmx64m -Djavaplugin.maxHeapSize=64m -Xverify:remote -Djavaplugin.version=1.6.0_05 -Djavaplugin.nodotversion=160_05 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~2.0_0
java_command: <unknown>
Launcher Type: generic
Environment Variables:
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
PATH=C:\PROGRA~1\Java\JRE16~2.0_0\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\Intuit\QBPOSSDKRuntime;.
USERNAME=karen
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 6 Stepping 4, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 6 stepping 4, cmov, cx8, fxsr, mmx, sse, sse2, sse3
Memory: 4k page, physical 2095172k(1370216k free), swap 4033544k(3387700k free)
vm_info: Java HotSpot(TM) Client VM (10.0-b19) for windows-x86 JRE (1.6.0_05-b13), built on Feb 22 2008 01:16:53 by "java_re" with MS VC++ 7.1
time: Wed Apr 02 14:35:27 2008
elapsed time: 1 seconds
Logs #2:
# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d02c980, pid=184, tid=4044
# Java VM: Java HotSpot(TM) Client VM (10.0-b19 mixed mode, sharing windows-x86)
# Problematic frame:
# C 0x6d02c980
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
--------------- T H R E A D ---------------
Current thread (0x10b5dc00): JavaThread "AWT-EventQueue-1" [_thread_in_native, id=4044, stack(0x13620000,0x13720000)]
siginfo: ExceptionCode=0xc0000005, writing address 0xe1b5923c
Registers:
EAX=0x00000000, EBX=0x1012bac8, ECX=0x00000007, EDX=0xff35556b
ESP=0x1371e6e8, EBP=0x00000800, ESI=0xe1b5923c, EDI=0x0f255d80
EIP=0x6d02c980, EFLAGS=0x00010286
Top of Stack: (sp=0x1371e6e8)
0x1371e6e8: 10b5dcf4 1012b8f0 1012bab8 6d0e3d40
0x1371e6f8: 00000013 00000800 00000007 6d234931
0x1371e708: 1371e748 1012bac0 00000007 ff35556b
0x1371e718: ff35556b 00000176 000000fa 000001f2
0x1371e728: 00000111 6d0e3d40 1371e73c 1371e848
0x1371e738: 1012bab8 0f0f52f0 ffffffff 1371e780
0x1371e748: 00000176 000000fa 000001f2 00000111
0x1371e758: e1ad7c1c 00000000 00000004 00000800
Instructions: (pc=0x6d02c980)
0x6d02c970: 18 03 70 10 33 c0 80 3c 38 00 74 07 8b 54 24 2c
0x6d02c980: 89 14 86 8b 54 24 18 40 3b c2 7c ea 8b 44 24 28
Stack: [0x13620000,0x13720000], sp=0x1371e6e8, free space=1017k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x6d02c980
[error occurred during error reporting (printing native stack), id 0xc0000005]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
=>0x10b5dc00 JavaThread "AWT-EventQueue-1" [_thread_in_native, id=4044, stack(0x13620000,0x13720000)]
0x0f207c00 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=3152, stack(0x13520000,0x13620000)]
0x0f205400 JavaThread "SysExecutionThead" [_thread_blocked, id=2644, stack(0x10430000,0x10530000)]
0x0f252400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=3344, stack(0x13310000,0x13410000)]
0x10b54800 JavaThread "Image Fetcher 3" daemon [_thread_blocked, id=3848, stack(0x13210000,0x13310000)]
0x10b58800 JavaThread "Image Fetcher 2" daemon [_thread_blocked, id=512, stack(0x11030000,0x11130000)]
0x10b57c00 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=2056, stack(0x10f30000,0x11030000)]
0x1020d000 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=1748, stack(0x10830000,0x10930000)]
0x10b51c00 JavaThread "Thread-7" [_thread_blocked, id=3396, stack(0x10630000,0x10730000)]
0x10212c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=2820, stack(0x10a30000,0x10b30000)]
0x1020e400 JavaThread "Thread-6" [_thread_blocked, id=2768, stack(0x10930000,0x10a30000)]
0x1020c400 JavaThread "thread applet-TiffyApplet.class" [_thread_blocked, id=3604, stack(0x10730000,0x10830000)]
0x10209000 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=3100, stack(0x10530000,0x10630000)]
0x10208c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=4068, stack(0x0fc00000,0x0fd00000)]
0x10030400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=2076, stack(0x10230000,0x10330000)]
0x0f279800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=556, stack(0x0fe00000,0x0ff00000)]
0x0f26d800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3608, stack(0x0fd00000,0x0fe00000)]
0x0f26b800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3432, stack(0x0fb00000,0x0fc00000)]
0x0f1b3800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3068, stack(0x0f900000,0x0fa00000)]
0x0f1ae000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2920, stack(0x0f800000,0x0f900000)]
0x0f1acc00 JavaThread "Attach Listener" daemon [_thread_blocked, id=2116, stack(0x0f700000,0x0f800000)]
0x0f1ac000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1992, stack(0x0f600000,0x0f700000)]
0x0f1a4400 JavaThread "Finalizer" daemon [_thread_blocked, id=4028, stack(0x0f500000,0x0f600000)]
0x0f1a3400 JavaThread "Reference Handler" daemon [_thread_blocked, id=1116, stack(0x0f400000,0x0f500000)]
0x028bc400 JavaThread "main" [_thread_in_native, id=3740, stack(0x0ecb0000,0x0edb0000)]
Other Threads:
0x0f1a2000 VMThread [stack: 0x0f300000,0x0f400000] [id=3064]
0x0f1c5800 WatcherThread [stack: 0x0fa00000,0x0fb00000] [id=2816]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 960K, used 394K [0x22960000, 0x22a60000, 0x22e40000)
eden space 896K, 44% used [0x22960000, 0x229c2bb0, 0x22a40000)
from space 64K, 0% used [0x22a50000, 0x22a50000, 0x22a60000)
to space 64K, 0% used [0x22a40000, 0x22a40000, 0x22a50000)
tenured generation total 6372K, used 3821K [0x22e40000, 0x23479000, 0x26960000)
the space 6372K, 59% used [0x22e40000, 0x231fb438, 0x231fb600, 0x23479000)
compacting perm gen total 12288K, used 3613K [0x26960000, 0x27560000, 0x2a960000)
the space 12288K, 29% used [0x26960000, 0x26ce7778, 0x26ce7800, 0x27560000)
ro space 8192K, 62% used [0x2a960000, 0x2ae62a28, 0x2ae62c00, 0x2b160000)
rw space 12288K, 52% used [0x2b160000, 0x2b7a86b8, 0x2b7a8800, 0x2bd60000)
Dynamic libraries:
0x00400000 - 0x0049b000      C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000      C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000      C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000      C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000      C:\WINDOWS\system32\RPCRT4.dll
0x77f10000 - 0x77f57000      C:\WINDOWS\system32\GDI32.dll
0x7e410000 - 0x7e4a0000      C:\WINDOWS\system32\USER32.dll
0x77c10000 - 0x77c68000      C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000      C:\WINDOWS\system32\SHLWAPI.dll
0x7c9c0000 - 0x7d1d7000      C:\WINDOWS\system32\SHELL32.dll
0x774e0000 - 0x7761d000      C:\WINDOWS\system32\ole32.dll
0x42cf0000 - 0x42e17000      C:\WINDOWS\system32\urlmon.dll
0x77120000 - 0x771ab000      C:\WINDOWS\system32\OLEAUT32.dll
0x42990000 - 0x429d5000      C:\WINDOWS\system32\iertutil.dll
0x77c00000 - 0x77c08000      C:\WINDOWS\system32\VERSION.dll
0x76390000 - 0x763ad000      C:\WINDOWS\system32\IMM32.DLL
0x48000000 - 0x48027000      C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
0x71ab0000 - 0x71ac7000      C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000      C:\WINDOWS\system32\WS2HELP.dll
0x773d0000 - 0x774d3000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x5d090000 - 0x5d12a000      C:\WINDOWS\system32\comctl32.dll
0x10000000 - 0x10023000      C:\Program Files\Google\Google Desktop Search\GoogleDesktopCommon.dll
0x42c10000 - 0x42cdf000      C:\WINDOWS\system32\WININET.dll
0x00a50000 - 0x00a59000      C:\WINDOWS\system32\Normaliz.dll
0x41000000 - 0x41020000      C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
0x62000000 - 0x62081000      C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopResources_en.dll
0x71a50000 - 0x71a8f000      C:\WINDOWS\system32\mswsock.dll
0x42ef0000 - 0x434bd000      C:\WINDOWS\system32\IEFRAME.dll
0x76bf0000 - 0x76bfb000      C:\WINDOWS\system32\PSAPI.DLL
0x5ad70000 - 0x5ada8000      C:\WINDOWS\system32\UxTheme.dll
0x74720000 - 0x7476b000      C:\WINDOWS\system32\MSCTF.dll
0x20000000 - 0x202c5000      C:\WINDOWS\system32\xpsp2res.dll
0x755c0000 - 0x755ee000      C:\WINDOWS\system32\msctfime.ime
0x5dff0000 - 0x5e01f000      C:\WINDOWS\system32\IEUI.dll
0x76380000 - 0x76385000      C:\WINDOWS\system32\MSIMG32.dll
0x4ec50000 - 0x4edf3000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
0x47060000 - 0x47081000      C:\WINDOWS\system32\xmllite.dll
0x77b40000 - 0x77b62000      C:\WINDOWS\system32\apphelp.dll
0x76fd0000 - 0x7704f000      C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000      C:\WINDOWS\system32\COMRes.dll
0x746f0000 - 0x7471a000      C:\WINDOWS\system32\msimtf.dll
0x77fe0000 - 0x77ff1000      C:\WINDOWS\system32\Secur32.dll
0x605d0000 - 0x605d9000      C:\WINDOWS\system32\mslbui.dll
0x77a20000 - 0x77a74000      C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000      C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000      C:\WINDOWS\system32\SETUPAPI.dll
0x325c0000 - 0x325d2000      C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x5c2c0000 - 0x5c300000      C:\WINDOWS\ime\sptip.dll
0x74c80000 - 0x74cac000      C:\WINDOWS\system32\OLEACC.dll
0x76080000 - 0x760e5000      C:\WINDOWS\system32\MSVCP60.dll
0x01530000 - 0x01541000      C:\WINDOWS\IME\SPGRMR.DLL
0x7d1e0000 - 0x7d49e000      C:\WINDOWS\system32\msi.dll
0x01550000 - 0x015ab000      C:\Program Files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
0x61930000 - 0x6197a000      C:\Program Files\Internet Explorer\ieproxy.dll
0x75e90000 - 0x75f40000      C:\WINDOWS\system32\SXS.DLL
0x60000000 - 0x60091000      C:\Program Files\Google\Google Desktop Search\GoogleDesktopAPI2.dll
0x75cf0000 - 0x75d81000      C:\WINDOWS\system32\MLANG.dll
0x028a0000 - 0x028ae000      C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000      C:\WINDOWS\system32\MSVCR71.dll
0x028c0000 - 0x028dc000      C:\WINDOWS\System32\DLA\DLASHX_W.DLL
0x028e0000 - 0x028ef000      C:\WINDOWS\system32\DLAAPI_W.DLL
0x028f0000 - 0x0292b000      C:\WINDOWS\System32\DLA\DLACResW.dll
0x6d7c0000 - 0x6d83b000      C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
0x02970000 - 0x02cef000      c:\program files\google\googletoolbar3.dll
0x77a80000 - 0x77b14000      C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000      C:\WINDOWS\system32\MSASN1.dll
0x76c90000 - 0x76cb8000      C:\WINDOWS\system32\imagehlp.dll
0x76b40000 - 0x76b6d000      C:\WINDOWS\system32\WINMM.dll
0x76c30000 - 0x76c5e000      C:\WINDOWS\system32\WINTRUST.dll
0x71ad0000 - 0x71ad9000      C:\WINDOWS\system32\WSOCK32.dll
0x02e20000 - 0x02e74000      C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
0x76d60000 - 0x76d79000      C:\WINDOWS\system32\iphlpapi.dll
0x662b0000 - 0x66308000      C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000      C:\WINDOWS\System32\wshtcpip.dll
0x76ee0000 - 0x76f1c000      C:\WINDOWS\system32\RASAPI32.dll
0x76e90000 - 0x76ea2000      C:\WINDOWS\system32\rasman.dll
0x5b860000 - 0x5b8b4000      C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 - 0x76edf000      C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000      C:\WINDOWS\system32\rtutils.dll
0x769c0000 - 0x76a73000      C:\WINDOWS\system32\USERENV.dll
0x77c70000 - 0x77c93000      C:\WINDOWS\system32\msv1_0.dll
0x722b0000 - 0x722b5000      C:\WINDOWS\system32\sensapi.dll
0x71d40000 - 0x71d5c000      C:\WINDOWS\system32\actxprxy.dll
0x76fc0000 - 0x76fc6000      C:\WINDOWS\system32\rasadhlp.dll
0x76f20000 - 0x76f47000      C:\WINDOWS\system32\DNSAPI.dll
0x435d0000 - 0x43943000      C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e9000      C:\WINDOWS\system32\msls31.dll
0x43560000 - 0x435c0000      C:\WINDOWS\system32\ieapfltr.dll
0x77690000 - 0x776b1000      C:\WINDOWS\system32\NTMARTA.DLL
0x76f60000 - 0x76f8c000      C:\WINDOWS\system32\WLDAP32.dll
0x71bf0000 - 0x71c03000      C:\WINDOWS\system32\SAMLIB.dll
0x63380000 - 0x633f8000      C:\WINDOWS\system32\jscript.dll
0x58760000 - 0x58792000      C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000      C:\WINDOWS\system32\WINSPOOL.DRV
0x30000000 - 0x303ae000      C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx
0x763b

Hi - I was googling for a fix to this problem (or something very similar). I don't yet have a fix and haven't been able to put my finger on why it only occurs on certain winxp machines but we have now had 4 cases out of perhaps 100 in the last 12 months where our application crashes with a similar problematic frame error.
I notice your application uses Quicktime for Java so I would expect you can prevent the crashes the same way we do - by placing Quicktime into 'Safe Mode' (via the Quicktime->Advanced tab on Control Panel). While it prevents the crash, the vision does not run smoothly. Its barely acceptable but this might help you out in the meantime until a better solution is found. It would appear that the problem involves DirectDraw and recent changes to Windows. I am hoping that the pending 6u10 release may help as it looks like there has been some work done in related areas. Unfortunately I don't have a machine which replicates the problem. The customers who have the issue bring their laptops in for us to install our software but until now I can't get hold of one for longer than a couple of hours. If using 'Safe Mode' in Quicktime prevents your crash, I wonder if you would download the 6u10 beta from http://java.sun.com/ and let me know if this allows your program to run in regular DirectDraw mode (i.e. change back from Safe Mode).

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         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)
         at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.doOpen(WebDynproWindow.java:295)
         at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.show(ApplicationWindow.java:183)
         at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.open(ApplicationWindow.java:178)
         at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:364)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:754)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:289)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
         at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
    Severity : Error
    Category : /System/Database/sql/jdbc/common
    Location : com.sap.sql.jdbc.common.CommonPreparedStatement
    Application : sap.com/tcwddispwda
    Thread : SAPEngine_Application_Thread[impl:3]_32
    Datasource : 1666450:/apps/usr/sap/HLG/JC00/j2ee/cluster/server0/log/defaultTrace.trc
    Message ID : 0003BAF96A51006E0000001F0000265200045D4A46588084
    Source Name : com.sap.sql.jdbc.common.CommonPreparedStatement
    Argument Objs : com.sap.sql.log.OpenSQLException,Cannot assign NULL to host variable 1. setNull() can only be used in INSERT and UPDATE statements. The statement is "SELECT MIN("YEARMONTH") "YEARMONTH",MIN("VIOLTYPE") "VIOLTYPE",MIN("VSYSKEY") "VSYSKEY",MIN("ANLTYPE") "ANLTYPE",MIN("USERGROUP") "USERGROUP",SUM("TOTCOUNT") "TOTCOUNT",SUM("RISKLOW") "RISKLOW",SUM("RISKMED") "RISKMED",SUM("RISKHIGH") "RISKHIGH",SUM("RISKCRT") "RISKCRT",SUM("URNONE") "URNONE",SUM("URLOW") "URLOW",SUM("URMED") "URMED",SUM("URHIGH") "URHIGH",SUM("URCRT") "URCRT",SUM("URMIT") "URMIT",MAX("TOTCRTCD") "TOTCRTCD",SUM("CRTCD") "CRTCD",MAX("TOTCRROLE") "TOTCRROLE",SUM("CRROLE") "CRROLE",SUM("TOTUSER") "TOTUSER",MIN("RUNDATE") "RUNDATE" FROM "VIRSA_CC_MGMTTOT" WHERE "YEARMONTH" = ? AND "VIOLTYPE" = ? AND "VSYSKEY" LIKE ? AND "ANLTYPE" = ? AND "USERGROUP" LIKE ?".,com.sap.sql.log.OpenSQLException: Cannot assign NULL to host variable 1. setNull() can only be used in INSERT and UPDATE statements. The statement is "SELECT MIN("YEARMONTH") "YEARMONTH",MIN("VIOLTYPE") "VIOLTYPE",MIN("VSYSKEY") "VSYSKEY",MIN("ANLTYPE") "ANLTYPE",MIN("USERGROUP") "USERGROUP",SUM("TOTCOUNT") "TOTCOUNT",SUM("RISKLOW") "RISKLOW",SUM("RISKMED") "RISKMED",SUM("RISKHIGH") "RISKHIGH",SUM("RISKCRT") "RISKCRT",SUM("URNONE") "URNONE",SUM("URLOW") "URLOW",SUM("URMED") "URMED",SUM("URHIGH") "URHIGH",SUM("URCRT") "URCRT",SUM("URMIT") "URMIT",MAX("TOTCRTCD") "TOTCRTCD",SUM("CRTCD") "CRTCD",MAX("TOTCRROLE") "TOTCRROLE",SUM("CRROLE") "CRROLE",SUM("TOTUSER") "TOTUSER",MIN("RUNDATE") "RUNDATE" FROM "VIRSA_CC_MGMTTOT" WHERE "YEARMONTH" = ? AND "VIOLTYPE" = ? AND "VSYSKEY" LIKE ? AND "ANLTYPE" = ? AND "USERGROUP" LIKE ?".
         at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:85)
         at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:124)
         at com.sap.sql.jdbc.common.CommonPreparedStatement.setNull(CommonPreparedStatement.java:303)
         at com.sap.sql.jdbc.common.CommonPreparedStatement.setString(CommonPreparedStatement.java:509)
         at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.setString(RTStatementJDBCPrepared.java:359)
         at com.virsa.cc.xsys.mgmreport.dao.sqlj.MGMTotalDAO.getResult(MGMTotalDAO.sqlj:63)
         at com.virsa.cc.ui.RARiskVGraph.refreshData(RARiskVGraph.java:476)
         at com.virsa.cc.ui.RARiskVGraph.wdDoInit(RARiskVGraph.java:130)
         at com.virsa.cc.ui.wdp.InternalRARiskVGraph.wdDoInit(InternalRARiskVGraph.java:191)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:61)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
         at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:445)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)
         at com.sap.tc.webdynpro.progmodel.view.InterfaceView.initController(InterfaceView.java:43)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)
         at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.doOpen(WebDynproWindow.java:295)
         at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.show(ApplicationWindow.java:183)
         at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.open(ApplicationWindow.java:178)
         at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:364)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:754)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:289)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
         at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
    Arguments : com.sap.sql.log.OpenSQLException,Cannot assign NULL to host variable 1. setNull() can only be used in INSERT and UPDATE statements. The statement is "SELECT MIN("YEARMONTH") "YEARMONTH",MIN("VIOLTYPE") "VIOLTYPE",MIN("VSYSKEY") "VSYSKEY",MIN("ANLTYPE") "ANLTYPE",MIN("USERGROUP") "USERGROUP",SUM("TOTCOUNT") "TOTCOUNT",SUM("RISKLOW") "RISKLOW",SUM("RISKMED") "RISKMED",SUM("RISKHIGH") "RISKHIGH",SUM("RISKCRT") "RISKCRT",SUM("URNONE") "URNONE",SUM("URLOW") "URLOW",SUM("URMED") "URMED",SUM("URHIGH") "URHIGH",SUM("URCRT") "URCRT",SUM("URMIT") "URMIT",MAX("TOTCRTCD") "TOTCRTCD",SUM("CRTCD") "CRTCD",MAX("TOTCRROLE") "TOTCRROLE",SUM("CRROLE") "CRROLE",SUM("TOTUSER") "TOTUSER",MIN("RUNDATE") "RUNDATE" FROM "VIRSA_CC_MGMTTOT" WHERE "YEARMONTH" = ? AND "VIOLTYPE" = ? AND "VSYSKEY" LIKE ? AND "ANLTYPE" = ? AND "USERGROUP" LIKE ?".,com.sap.sql.log.OpenSQLException: Cannot assign NULL to host variable 1. setNull() can only be used in INSERT and UPDATE statements. The statement is "SELECT MIN("YEARMONTH") "YEARMONTH",MIN("VIOLTYPE") "VIOLTYPE",MIN("VSYSKEY") "VSYSKEY",MIN("ANLTYPE") "ANLTYPE",MIN("USERGROUP") "USERGROUP",SUM("TOTCOUNT") "TOTCOUNT",SUM("RISKLOW") "RISKLOW",SUM("RISKMED") "RISKMED",SUM("RISKHIGH") "RISKHIGH",SUM("RISKCRT") "RISKCRT",SUM("URNONE") "URNONE",SUM("URLOW") "URLOW",SUM("URMED") "URMED",SUM("URHIGH") "URHIGH",SUM("URCRT") "URCRT",SUM("URMIT") "URMIT",MAX("TOTCRTCD") "TOTCRTCD",SUM("CRTCD") "CRTCD",MAX("TOTCRROLE") "TOTCRROLE",SUM("CRROLE") "CRROLE",SUM("TOTUSER") "TOTUSER",MIN("RUNDATE") "RUNDATE" FROM "VIRSA_CC_MGMTTOT" WHERE "YEARMONTH" = ? AND "VIOLTYPE" = ? AND "VSYSKEY" LIKE ? AND "ANLTYPE" = ? AND "USERGROUP" LIKE ?".
         at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:85)
         at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:124)
         at com.sap.sql.jdbc.common.CommonPreparedStatement.setNull(CommonPreparedStatement.java:303)
         at com.sap.sql.jdbc.common.CommonPreparedStatement.setString(CommonPreparedStatement.java:509)
         at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.setString(RTStatementJDBCPrepared.java:359)
         at com.virsa.cc.xsys.mgmreport.dao.sqlj.MGMTotalDAO.getResult(MGMTotalDAO.sqlj:63)
         at com.virsa.cc.ui.RARiskVGraph.refreshData(RARiskVGraph.java:476)
         at com.virsa.cc.ui.RARiskVGraph.wdDoInit(RARiskVGraph.java:130)
         at com.virsa.cc.ui.wdp.InternalRARiskVGraph.wdDoInit(InternalRARiskVGraph.java:191)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:61)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
         at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:445)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)
         at com.sap.tc.webdynpro.progmodel.view.InterfaceView.initController(InterfaceView.java:43)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:709)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:555)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:724)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:579)
         at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:155)
         at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.doOpen(WebDynproWindow.java:295)
         at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.show(ApplicationWindow.java:183)
         at com.sap.tc.webdynpro.clientserver.window.ApplicationWindow.open(ApplicationWindow.java:178)
         at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:364)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:754)
         at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:289)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
         at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
         at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
         at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
    Dsr Component : n/a
    Dsr Transaction : d2d9c100c2b811dd9eb60003baf96a51
    Dsr User :
    Indent : 0
    Level : 0
    Message Code : com.sap.sql_0019
    Message Type : 1
    Relatives : /System/Database/sql/jdbc/common
    Resource Bundlename :
    Session : 92
    Source : com.sap.sql.jdbc.common.CommonPreparedStatement
    ThreadObject : SAPEngine_Application_Thread[impl:3]_32
    Transaction :
    User : ac_admin

    Hi,
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    What i woudl recommend is --> Open an OSS messgae ! This would resolve your problem !!
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