HSBC Terms & Conditions won't print using Firefox

Thank you for using the feedback facility for our Internet Banking service.
This is with regard to your query about unable to print on Firefox.
We convey our sincere apologies for the inconvenience. Quite a few of our customers are facing similar difficulty on Firefox while printing documents on the Internet Banking.
We request you to try on an alternate browser like Internet Explorer or Google Chrome on a Windows system and if an Apple Mac, use Safari or Google Chrome.
If you require further assistance, please call us on 0845 600 2290 (within UK) or +44 1226 261226 (outside UK). Minicom support is available on 0845 7125563.The Internet Banking Helpdesk is open from Monday to Sunday 8:00am to 10:00pm (UK times).
Kind regards
Ranit
Technical Support Representative
HSBC Internet Banking Technical Support

I had the same problem and just recently fixed it. I went to my startup programs and prevented several from automatically starting on startup using msconfig. Then when I went to restart the computer I was told that there was a program preventing it. I used ctrl, alt, delete to open up the task manager and went to the process which my computer said was preventing the restart and ended the process. In my case it was ofspool.exe - not sure I got the spelling right. When the computer restarted everything was fixed. I also have my Firefox 29.0.1 set to never check for updates. Hope this will help someone.

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