HT 1222 After Update App Problems ! Adobe Creative Cloud IllustratorCC
hello everybody, so i'm runing mavericks 10.9.2 and today afternoon i saw an update on app store .. made it and after the safari update ... my app Adobe Illustrator CC doesnt works well ... it open but when i click open file or new file it crashes .. what can be? here goes the error log
Process: Adobe Illustrator [3340]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 256 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [200]
Responsible: Adobe Illustrator [3340]
User ID: 501
Date/Time: 2014-04-24 22:53:59.231 -0300
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 3D253C09-FF06-439D-99C8-5BE65D94A148
Sleep/Wake UUID: C8DF9573-2140-4912-860D-1F8DF3C6B7F2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000101431000 [ 20.2M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de028 0x1137d8000 + 24616
1 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de21f 0x1137d8000 + 25119
2 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de990 0x1137d8000 + 27024
3 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e9053 0x1137d8000 + 69715
4 com.adobe.illustrator.plugins.ColorHarmony 0x00000001151d62ba 0x115134000 + 664250
5 com.adobe.illustrator.plugins.ColorHarmony 0x000000011515d02b 0x115134000 + 167979
6 com.adobe.illustrator.plugins.ColorHarmony 0x000000011515cf92 0x115134000 + 167826
7 com.adobe.illustrator.plugins.ColorHarmony 0x00000001151361b4 0x115134000 + 8628
8 com.adobe.illustrator.plugins.ColorHarmony 0x000000011513516d PluginMain + 301
9 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
10 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
11 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
12 com.adobe.illustrator.plugins.ControlPanel 0x00000001137dec58 0x1137d8000 + 27736
13 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e102f 0x1137d8000 + 36911
14 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e03a6 0x1137d8000 + 33702
15 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e76c4 0x1137d8000 + 63172
16 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e7c71 0x1137d8000 + 64625
17 com.adobe.illustrator.plugins.ControlPanel 0x00000001137d9990 0x1137d8000 + 6544
18 com.adobe.illustrator.plugins.ControlPanel 0x00000001137d921d PluginMain + 301
19 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
20 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
21 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
22 com.adobe.illustrator 0x00000001006b6605 fxCallPlugin(SPPlugin*, char const*, void*) + 1573
23 com.adobe.illustrator 0x00000001008875bb NotifyOneOrAllPlugins(char const*, void*, bool, SPPlugin*) + 507
24 com.adobe.illustrator 0x000000010091f609 fxToolboxSetTool(_t_AIToolboxOpaque*, short) + 457
25 com.adobe.illustrator 0x00000001004e9088 ToolPaletteKey(CAIEvent const*) + 680
26 com.adobe.illustrator 0x00000001004744a1 CAIDocumentView::Key(CAIEvent*) + 1265
27 com.adobe.illustrator 0x0000000100486ed1 CAIExoAppEventHandler::DispatchKeyEvent(CAIEvent&) + 1441
28 com.adobe.illustrator 0x00000001003f6f9f CAIExoAppMacEventHandler::DispatchKeyEvent(CAIEvent&) + 223
29 com.adobe.illustrator 0x00000001003f6e85 CAIExoAppMacEventHandler::DispatchKeyEvent(unsigned short const&, unsigned short const&, unsigned long const&) + 197
30 com.adobe.illustrator 0x00000001003f6d35 CAIExoAppMacEventHandler::HandleForwardedEvent(dvaui::ui::OS_Event const&) + 293
31 com.adobe.dvaai.framework 0x0000000108496de4 -[OwlMacApplicationDelegate AdobeHandleWindowKeyDown:WithEvent:] + 68
32 com.adobe.owl 0x00000001064bfe1b 0x106489000 + 224795
33 com.adobe.owl 0x00000001064bfd4c 0x106489000 + 224588
34 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
35 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
36 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
37 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
38 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
39 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
40 com.adobe.owl 0x0000000106564f60 0x106489000 + 900960
41 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
42 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
43 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
44 com.adobe.owl 0x000000010654c4c7 0x106489000 + 799943
45 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
46 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
47 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
48 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
49 com.adobe.illustrator.plugins.UserInterface 0x0000000115035bf8 0x114ffc000 + 236536
50 com.adobe.dvaui.framework 0x0000000108e235f0 dvaui::ui::UI_Node::UI_DispatchKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 496
51 com.adobe.dvaui.framework 0x0000000108e8d76d dvaui::ui::OS_Node::UI_DispatchKeyboardEventFromOS(dvaui::ui::OS_Event*) + 157
52 com.adobe.dvaui.framework 0x0000000108e98f0e dvaui::ui::OS_View::UI_DispatchPlatformKeyDownEvent(dvaui::ui::OS_Event&) + 126
53 com.adobe.dvaui.framework 0x0000000108e98a83 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 435
54 com.adobe.dvaui.framework 0x0000000108e988a6 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
55 com.adobe.dvaui.framework 0x0000000108e99b49 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
56 com.adobe.dvacore.framework 0x0000000108768ef4 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
57 com.adobe.illustrator 0x0000000100489a52 DroverErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function 0<int>) + 66
58 com.adobe.dvacore.framework 0x0000000108768f8c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void >(boost::function0<void>, bool*) + 140
59 com.adobe.dvacore.framework 0x000000010876aafd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
60 com.adobe.dvaui.framework 0x0000000108ea6aca -[DVAMacContainerView keyDown:] + 122
61 com.apple.AppKit 0x00007fff8931065b -[NSWindow sendEvent:] + 1843
62 com.adobe.owl 0x00000001064bfaca 0x106489000 + 223946
63 com.apple.AppKit 0x00007fff892b1c42 -[NSApplication sendEvent:] + 3395
64 com.adobe.dvaui.framework 0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
65 com.adobe.exo.framework 0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
66 com.apple.AppKit 0x00007fff89101b89 -[NSApplication run] + 646
67 com.adobe.exo.framework 0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
68 com.adobe.illustrator 0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
69 com.adobe.illustrator 0x000000010042e74c CAIApplication::RunApp() + 396
70 com.adobe.illustrator 0x0000000100419a57 main + 135
71 com.adobe.illustrator 0x0000000100002c94 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a8cb662 kevent64 + 10
1 libdispatch.dylib 0x00007fff890d243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff890d2152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a8ca716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff904c9c3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000103894dcb 0x103552000 + 3419595
3 com.adobe.AGM 0x000000010389587d 0x103552000 + 3422333
4 com.adobe.AGM 0x00000001038ab8a8 0x103552000 + 3512488
5 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8a8c6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a8c5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92f385e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92f37f25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8be03967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8be0376b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a8caa3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8613edc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8613ecb2 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011649a723 0x116442000 + 362275
4 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a8caa3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8613edc0 nanosleep + 200
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011557cd38 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011556510e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011557c8f5 ScObjects::Thread::go(void*) + 165
5 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8a8ca91a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011e1c61a1 0x11e1ae000 + 98721
2 ServiceManager-Launcher.dylib 0x000000011e1c54bc 0x11e1ae000 + 95420
3 ServiceManager-Launcher.dylib 0x000000011e1c455e 0x11e1ae000 + 91486
4 ServiceManager-Launcher.dylib 0x000000011e1c45cc 0x11e1ae000 + 91596
5 ServiceManager-Launcher.dylib 0x000000011e1bf1c4 0x11e1ae000 + 70084
6 ServiceManager-Launcher.dylib 0x000000011e1bfbde 0x11e1ae000 + 72670
7 ServiceManager-Launcher.dylib 0x000000011e1bfaeb 0x11e1ae000 + 72427
8 ServiceManager-Launcher.dylib 0x000000011e1c324e 0x11e1ae000 + 86606
9 ServiceManager-Launcher.dylib 0x000000011e1c3392 0x11e1ae000 + 86930
10 ServiceManager-Launcher.dylib 0x000000011e1c314d 0x11e1ae000 + 86349
11 ServiceManager-Launcher.dylib 0x000000011e1c30c6 0x11e1ae000 + 86214
12 ServiceManager-Launcher.dylib 0x000000011e1b17d6 0x11e1ae000 + 14294
13 ServiceManager-Launcher.dylib 0x000000011e1b59c5 0x11e1ae000 + 31173
14 ServiceManager-Launcher.dylib 0x000000011e1c3d2c 0x11e1ae000 + 89388
15 ServiceManager-Launcher.dylib 0x000000011e1c5e63 0x11e1ae000 + 97891
16 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8a8c6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a8c5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92f385e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92f37f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff892ae16e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_
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Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6371505#6371505
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Start a new discussion in Photoshop Lightroom by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
Safari 8 problem, App Store problem, Adobe creative cloud signing In
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-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall -
I cant download Adobe after effects trial or Adobe Creative Cloud.
Hi! Thats my problem. I downloaded After Effects CS6 Trial and i downloaded it. Im clicked Set-Up and im waiting about 20sec and its finnish, but its not finnished.. Its saying "Download Adobe Advisor" Im downloaded it but its not worked. And i tested down load Creative cloud, same problem. Pls help me! The error dont have error code. Im tested "Run as Admin".
Hi,
Which operating system are you working on?
Is it a 32 bit machine or a 64 bit machine?
Thank You
Arjun -
Updating app with different creative cloud account
This question is about an existing single folio app which is already published and is now to be updated. Unfortunately the app was uploaded into the app builder from a creative cloud we don't have access to anymore, so we would need to use our "new" creative cloud to load it into the app builder and then into itunes. is this possible or do we have to publish a new app?
the itunes account is the same, of course.As long as you use the same certificates and iTunes account, you can rebuild the app with a different CC account and submit it as an update to an existing app.
-
Adobe Creative Cloud App Cannot Connect to Server
After updating the Adobe Creative Cloud update manager, I can no longer log on to the server. I assume that since the App Manager disappeared after the update, the new Adobe Creative Cloud app replaces it.
Hi Blaylockimagery,
What is the exact error message you are getting? If I understand correctly you were able to update Adobe Application Manager to the Creative Cloud desktop app but the desktop is not working because of a server error. That right?
This doc might be related?
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
or
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-Dave -
My Adobe Creative Cloud apps won't work
I just installed the apps from Adobe Creative Cloud.
When I launch the apps they'll start up but they'll close right after.
Does anybody have a idea what to do?A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Adobe Creative Cloud does not show all my apps as registered.
Adobe Creative Cloud properly shows my Adobe Photoshop CS6 as registered. However, it does not show my Adobe Acrobat XI Pro, or my Adobe Photoshop Lightroom 4.4 as registered. How can I get these programs to be properly registerd as "MY APPS" in Adobe Creative Cloud? I am running Windows 8 and have had photoshop for a number of years. I installed Acrobat XI Pro in December, but it has never been recognized in Adobe Creative Cloud as registered.
Hey Pete,
I'm not sure why Acrobat XI is not recognized. It is on my system. Maybe try uninstalling and reinstalling it.
You can uninstall through the OS
Control Panel > Programs & Features
and then reinstall it through the Creative Cloud app or https://creative.adobe.com/products -
Adobe Creative Cloud does not register all of my Adobe programs.
Adobe Creative Cloud properly shows my Adobe Photoshop CS6 as registered. However, it does not show my Adobe Acrobat XI Pro, or my Adobe Photoshop Lightroom 4.4 as registered. How can I get these programs to be properly registerd as "MY APPS" in Adobe Creative Cloud?
I didn't have a trial version when I installed Acrobat, but I did have the free version of Reader installed at the time.
I've had Adobe Photoshop for many years, and have upgraded a couple of times. Photoshop CS6 and Lightroom was purchased a year ago (so it is not the latest). Acrobat was purchased in December of last year, which is the latest. It's been awhile, and I should have got on this sooner.
So, everything was OK last year, until I installed Adobe Acrobat XI Pro, which does not show up on the CC app. -
Problem updating the Adobe Creative Cloud Apps
Hi, I have recently subscribed Adobe Creative Cloud (for student and teachers). All the programs are working fine since then but there is a problem. I cannot update any of these applications. I have my internet connection 24/7, and my pc meets all the specs. While updating it always brings up the message: : "The update server is not responding. The server might be offline temporarily, or the Internet or firewall settings may be incorrect." Any solution to this problem would be appreciated as soon as possible. Man I really want to update my Illustrator with the new cloud exclusive update!!
The error message is specific to windows 7 , check this link it might help :-
http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html -
Adobe Creative Cloud app can't update any application
Hello
I have a problem wit update all the installed programs by Adobe Creative Cloud app. After installing all the programs, the have always status up to date (green icon), but that is not true. For another computer that have higher version. Adobe Creative Cloud app it's up to date for Version 1.6.0.393 released on 05/27/2014. All the file and font is sync'd but application not. I have OSX 10.8.5.
Best
KrzysztofLink for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
Adobe Creative Cloud syncing/updating/installing problems
Hello Forum,
I am experiencing problems with the Adobe Creative Cloud application. It is telling me that 13 Adobe applications that I have deleted from my hard drive using the included uninstall apps are, right now, "Up to Date" on my hard drive. Additionally, when I try to re-install one of these deleted yet "Up to Date" applications (Acrobat Pro XI), I cannot because it's listed as "Up to Date."
Does anyone know why the Cloud app is not updating itself since my uninstalls? Or what is lingering on my system that may be confusing it? If it's the latter, is there a universal uninstall app for all Adobe application files on one's hard drive? I figure if I can do that, I can start over fresh. I already used the Creative Cloud's own uninstall app to delete it and re-install it, though that didn't change the information it's giving me.
Thanks in advance for anyone's help,
ScottHi Legendary Hearts,
Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
Regards,
Romit Sinha
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