HT1040 I ordered prints.. received them with the people on both sides cut off.. how do I correct the problem?

I ordered prints from Apple. They came back with the people on both sides cut off. How do I correct the problem?

crop to the print size before ordering - for example you can not fit a 8x12 iomage onto a 8 x10 sheet of paper
LN

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TS3276 I can send emails with Mail but can no longer receive them. Yet I haven't altered anything. How do I solve this problem. Thanks

I can send emails with Mail but can no longer receive them. Yet I haven't altered anything. How do I solve this problem. Thanks

Who is your email provider? Have you set up your account manually or was it set up automatically?

When I type in web searches, Firefox remembers them with a system similar to predictive text. How can I erase the search history list, because deleting the history with the organise tool doesn't work. Please help.

When I type in searches I don't want a box to appear under the search box trying to predict what I'm going to type next. Can I disable the system(prediction box) or erase the history list or both?

Thanks for the suggestion, but no effect, when I right click on the search bar all I get is; select all (which does nothing), add keyword to this search (which is the opposite of what I want) and add dictionary (again adding something). Do you have any other ideas? :)

How can I correct the problem listed below?

When I save a PDF as a Power Point , some of the text and images are cut off by a banner at the top of each page.

Conversion from a PDF to another format is not reliable. PDF was designed as a final destination, repurposing pdfs to other uses is hit or miss. You can try copy and paste and see if it works better. Each version of Acrobat tries to do a better job, but it is best to work with the original files.

HT4436 Why is my daughter receiving my text messages on her itouch when I send them from my iphone? We are both on icloud so how can I separate the two? Do I need another icould or apple account??

Why is my daughter receiving my text messages on her itouch when I send them from my iphone? We are both on icloud so how can I separate the two? Do I need another icould or apple account??

It's happening because you are using the same Apple ID for iMessage. You don't need to do anything with your iCloud account to fix this. You should create a separate Apple ID for her device to use with iMessage and FaceTime. (You can continue to share the same ID for purchasing from the iTunes and App stores if you wish; it doesn't need to be the same as the ID you use for other services.) Once you've done this, on her device go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with the new ID. Do the same thing in Settings>FaceTime.
Another caution is that if you share and iCloud account with her, any data you both sync with the account such as contacts, will be merged and the merged data will appear on both devices. If you don't want to end up with each other's contacts, calendars, etc. on your devices, you should have separate iCloud accounts to. If you want to make this change, go to Settings>iCloud on her device and tap Delete Account. (This only deletes the account from the device, not from iCloud.) When prompted about what to do with the iCloud data be sure to choose Keep On My iPod. Then set up a new iCloud account with her new ID, turn on iCloud data syncing again, and when prompted choose Merge.

I just loaded some July pictures into my PC iCloud photos upload folder, but I do not see them with my iPad. Are they not shared because they are past the 30 day window, or is there a different issue?

I just loaded some July pictures into my PC iCloud photos upload folder, but I do not see them with my iPad. Are they not shared because they are past the 30 day window, or is there a different issue?

Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
It sounds like you are using two methods to upload to Facebook:
1. Sharing from within Aperture, which basically syncs Facebook with your Aperture album, so any changes made at either end gets synced, hence the deletions from Albums, although the original file should still be in your library, just removed rom the album. It is like a playlist in iTunes.
2. Exporting pics and uploading to Facebook from the browser.
I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
Your problem is not with Aperture, it is using Facebook for showing your work.
If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
If you insist to use Facebook as your way to share your work, then your workflow should be this:
1. Right click images you want to share.
2. Select Export version.
3. Export as 100% size and ensure the export settings are set at 100% quality.
4. Upload this pic into Facebook.
This will get you the best image size and resolution on Facebook.
See how you go.

Is it/shouldn't it be possible to order postcards with full image on both sides?

Is it/shouldn't it be possible to order postcards with full image on both sides?

Yes, you can create such a card. This example is the folded Holiday Colors theme. Just choose the layout for the inside that includes a full page photo on top and text on the bottom.
OT

TS3367 I can make FaceTime calls on my iPhone 4 but I can't receive them. When people FaceTime me nothing happens?

I Can make FaceTime calls on my iPhone 4 but I cannot receive them. When people FaceTime me nothing happens on my phone at all?

no what I meant was I have read through what information it gave me when I asked the question and other than checking my wifi or checking my iMessage is on or checking my number and email address was correct I didn't think that the information applied to my specific problem so that is why I asked the question? I asummed it would be something simple and silly that I am doing wrong. I have not spoken to any technicians, I am new to this site and you can probably tell I'm not that knowledgable with technology so I apologise if I have put you out, I don't feel your rudeness or your sarcasim towards me was necessary. Don't worry I will go into an apple shop and ask instead.

I purchased an album and didn't receive all of the cuts. I have Itunes 9.2.1 so I can't use the new "download past purchases" feature. How do I get the rest of the songs?

I purchased an album and didn't receive all of the songs. I have iTunes 9.2.1 so I can't use the new 'Downloading past purchases" feature. How do I get the other songs? Using an Iphone 3Gs

Look under the Store menu in iTunes on your computer for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
Regards.

My hard drive with all my actual music files died. how can I transfer the music on my ipod classic to another drive?

my hard drive with all my actual music files died. how can I transfer the music on my ipod classic to another drive?

If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.
If you didn't purchase them through Itunes, then you'll have to download software that will strip the songs from your iPod onto your computer. Here is a guide about how to copy iPod music. Hope it helps. Feel free to email me if you need further help.

Love Acrobat XI, but when I installed it became the default program to open all my photos. I'd like them to open in theirr native (JPEG, etc. format) How do I disable the PDF default conversion ? Cant' find anything in Preferences that works.

Love Acrobat XI, but when I installed it became the default program to open all my photos. I'd like them to open in theirr native (JPEG, etc. format) How do I disable the PDF default conversion ? Cant' find anything in Preferences that works.

Sounds like a file association issue in Windows. Right click on the files of interest and select Open With>Choose Default Program and select the program you want used (be sure the "always use" box is checked. The Acrobat installation should not have done this change, but this is the process to make the change on each file type.

I synced firefox information to the servers and exchanged my laptop. How can I get the new laptop to sync with my firefox data?

I want to get my firefox sync data on my laptop. However, I haven't paired this device, I just have my information on the firefox servers under my account. How can I get the sync info on this new laptop?

If you don't have a 2nd device available which is already setup with your Sync account, pairing can't be done.
In order to set up a '''new device''' when you can't "pair", you need three things; the user account name ''(email address used)'', the password for the account, and the '''Sync Key'''.
If you didn't make a copy of the Sync Key as prompted at the end of the Sync set up process, you can't successfully setup a new device and won't be able to recover your data.

TS4147 I have 2 iphones on the same icloud for 2 different users. We (the users) dont want identical contacts. How do I delete the contats from one phone without deleting them from the other phone.

I have 2 iphones on the same icloud for 2 different users. We (the users) dont want identical contacts. How do I delete the contats from one phone without deleting them from the other phone.

You can't; not if the phones are sharing the same iCloud account. If you want to keep your data separate, migrate one of them to a different iCloud account. (You can continue to share the same iTunes ID.)
To do this, go to Settings>iCloud, tap Delete Account (this won't effect the other phone), choose Keep on My iPhone, sign back in with a different Apple ID to set up a new account, turn on your iCloud data syncing, then choose Merge to upload the data to the new account. You can then go to icloud.com from your computer and delete the other person's data from each account.
Another option if you're only concerned about not sharing contacts but wish to share everything else, is to set up a second iCloud account on one of the phones and sync contacts with the secondary account. To do this, go to Settings>iCloud, turn Contacts to Off and choose Keep on My iPhone. Then go to Settings>Mail,Contacts, Calendars>Add Account>iCloud, sign in with a different Apple ID to create the secondary account, and turn Contacts to On. You can then go to icloud.com from your computer and delete the other person's contacts from each account.

Can't install the software for the Brother MFC-9440CN because it is not currently available from the Software Update server....how do I get the driver then..it ised to work in my old mac..but cant print to it in my new unit

Can't install the software for the Brother MFC-9440CN because it is not currently available from the Software Update server....how do I get the driver then..it ised to work in my old mac..but cant print to it in my new unit

Download the Brother Mountain Lion drivers here.

I lost connection with the server while downloading an audio book how do I restart the download without paying again?

I lost connection with the server while downloading an audio book how do I restart the download without paying again?

Go into the App Store, tap Updates, and at the top should appear Purchases. Hit the tab that says "Not on this iPhone" to download again

HT1040 I ordered prints.. received them with the people on both sides cut off.. how do I correct the problem?

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