HT1040 Unable to 'buy' book

Hi. I have created a book in iPhoto'11, I am now trying to buy it. When I select 'buy' my order comes up, with just the cost no other details. If I select 'checkout' it does nothing. Help! Am I missing something? I'm in Australia.

There have been several similer posts about the print store in AU yesgterday and today - It sounds like a temp issue - try again in a few hours
LN

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Unable to buy book on iphoto

Hi I have created a photo book in iPhoto 11 and am unable to Buy Book, after inputting payment details. After accepting the terms and conditions the Buy Book button is not activated.

Just out of curiosity, had you tried restarting normally first and buying the book or had you only done the single restart in Safe Mode?
Also, had you been able to access the internet with the "Buy Book" button greyed out?

Unable to BUY BOOK

I've been trying for days to BUY BOOK. When I press the Buy Book button I get "connecting", then "updating", then connection cannot be established at this time, check connection blah, blah, and try again.
What's going on?

I find the custom book feature very very useful in Aperture. To date I have always had books created through a local printer (their quality and binding format is excellent). I build the book in Aperture (custom as I prefer A4 portrait), use the PDF output option and then give the printers the PDFs which they then print to create the book.
I have thought about trying the Apple service but an unsure of the "suede-like" cover and prefer hard back. Might try the soft covers. But anyway, other book printers are happy to take the PDF output (e.g. my local printers, Blurb and probably others).
Ian

Iphoto 7.1.5- unable to buy book due to error in account information

After downloading the new iphoto version 7.1.5, I am unable to order my iPhoto book (as I have done several times before). I receive and error message that says
"An error occurred while confirming your account information."
I checked my account and internet connectivity and all is fine. only iPhoto is not working.
Suggestions?
thanks very much!

Welcome to the Apple Discussions. I'd take Glo H's suggestion one step further and replace all account information online.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

Unable to buy book, nothing happens when I click on buy book!!!

created book in iPhoto 08? Upgraded to iLife 11, now I can't buy the book I created. iPhoto willl not allow creation of any new projects, books, etc. Have to force quit

Sounds like a corrupted database. Restore from back up or Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

I am unable to buy books on iBooks.

The price shows up and sample shows up, but both buttons are greyed out and do not let me click on them. Why am I being blocked from buying? I live in Canada if that makes a difference?

I have exactly the same issue with iBooks; I have an Apple account in the US but am connecting to iBooks store from Belgium. This works fine for iTunes Store, but iBooks just greys out all prices (even if I have previously purchase books on iBooks).
A workaround is to purchase the books from iTunes on your MAC or PC and then just download them on the iPad. Not very nice to have a non-working iBooks on the iPad, but ... better than nothing.

Unable to "Buy Book" after Creating a Custom Book

I just created a custom book with the required minimum number of pages, but the option to "Buy the Book" is not available to me. Is there something else I need to do? I'm pretty new to Aperture. Any help would be appreciated!

I find the custom book feature very very useful in Aperture. To date I have always had books created through a local printer (their quality and binding format is excellent). I build the book in Aperture (custom as I prefer A4 portrait), use the PDF output option and then give the printers the PDFs which they then print to create the book.
I have thought about trying the Apple service but an unsure of the "suede-like" cover and prefer hard back. Might try the soft covers. But anyway, other book printers are happy to take the PDF output (e.g. my local printers, Blurb and probably others).
Ian

Unable to buy iPhoto book

When I select 'Buy Book' it comes up on screen that shows the cost of the single book, but I do not have any option to choose multiple copies etc (as per the image below) and when I select CHECK OUT, nothining happens. The wheel thing goes for a few seconds, then it just stops.
I have Photo '11 version 9.4.3
Any ideas? Thanks
Sally

There seems to be a problem with that store.
Here is a link to the Print Product support in Australia.
http://store.apple.com/au/help/print_products#create
I'd try to contact them directly using the contacts at the top of the page or the contact button in the lower left corner.
You have checked, if your AppleID has an for Australian billing address?
By all means file a bug report using the Feedback Form: http://www.apple.com/feedback/iphoto.html

IPhoto "buy book" order fails at end of upload

I have created a 20 pg hard-covered book in iPhoto which I can preview with no problems and I can create a pdf version of it (34.6MB). However, when attempting to buy the book, I get an error message with CANCEL/RETRY as my options at the very end of the upload process. I have tried the following, but still no success:
(1) safe boot - iPhoto crashes immediately at "BUY BOOK" selection
(2) set energy savers to off - dies at end of upload
(3) duplicated the book and tried to purchase duplicated version - dies at end of upload
(4) changed the theme of the book and tried to purchase it - dies at end of upload
(5) created a simple card and purchased it with no problems (so my account is fine) and I cancelled the order thereafter
Each page of the book has 2 portrait photos with minimal text underneath. The largest photo size is 4.6MB. All photos are JPGs. I rebooted my iMac each time before trying (2)-(5) above. I am running version 9.4.3 (720.91) of iPhoto. I have turned off my TimeMachine backup too and have all other applications closed when I attempt to purchase the book. To date, I have never had a problem purchasing books (last one in Dec 2012).
Thanks for any suggestions!

Sadly, no change after updating v10.8.5(combo). A normal boot with an attempt to "buy book" from iPhoto, gets almost to the end of the upload and then gives me the following error:
In Safe boot, I get to the beginning of the Assembly process and iPhoto crashes. Here is a portion of the problem details:
I compiled my book on Thursday evening, thinking that would be the painstaking part. Purchasing it has become too much of a time consuming adventure! I did call Apple Technical Support last evening and the service agent suggested that I check the Apple Support Community discussions, so thank you for taking a greater interest in my problem.
One other thing I found regarding problems submitting photobook orders is at the bottom of http://support.apple.com/kb/TS2516. An excerpt from this webpage is below, but I can't find the "NetServices" entry in my Keychain Access window to try this fix. Do you think this is a piece to my puzzle or simply old info as it was last modified on May 24, 2012?
Again, I was able to order a photocard (cancelled the order within 90 minute window) as a test, so I don't believe I have an account problem.
excerpt:
If you are using iPhoto '08 or iPhoto '09 and are unable to submit your order after following the steps above, please follow these steps to reset your Keychain:
Quit iPhoto.
From the Finder menu bar, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
In your Utilities folder, open Keychain Access.
Find the "NetServices" entry in your Keychain Access window.
Select the "NetServices" entry and press the delete key.
Reopen iPhoto and attempt to place your order again.
You should be prompted to enter your account information if you deleted the Keychain entry successfully.
After entering your account information, you should be able to complete your order.
If you are unsuccessful with submitting your order, please contact Apple Technical Support.

Anyone get this before "Unable to Assemble Book" -

anybody get this when trying to buy a iphoto book- "Unable to Assemble Book" - It goes through the process of assembling the book- line is all blue, but then it does not upload it

Any more information? What version of iPhoto?
LN

Cannot complete iphoto Buy Book action

I have problem ordering a photobook which took me a long time to create. When the book is created, and after clicking the "Buy Book" button, everything went smoothly, i.e. I signed in with my Apple ID, provided my credit card and shipment information, and proceeded with sending my order. When the assembly and Upload bar slowly completed, the system halted and later on the error message "An error occured uploading your Order. Click Retry to upload the failed asset again or Cancel Order to cancel your Order. What would you like to do?"
Retried, rebooted (both safe mode and normal mode), previewed and created pdf file format fine but just could not work in the last step. VERY frustrating. Any solutions anyone?

be sure
Before ordering your book preview it using this method -http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
be sure your software is up to date (9.2.3 is the latest version)
Go to your account in the Apple store (store.apple.com) and re-enter your information (this probably is not it but worth a shot) and while there check your order status to verify that nothing is in progress
Boot in safe mode and try again
LN

Unable to assemble book error message

After selecting buy book, the bar says assembling book then quickly comes up with a error message saying unable to assemble book.* -[NSPlaceholderMutableString initWithString:]: nil argument . What is going on and how do I fix it.

Welcome to the Apple Discussions. It might be that you have left a text box empty. Look thru the pages and in any text box that has no text just put a space. Then try again.
If that doens't help, make a backup copy of the library and rebuild the library as follows: launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select the first three options. Try again.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

Buy book iphoto- error at software version check

Assistance required in BUYing my iphoto book.
Does not allow me to BUY.
Requires a forced shutdown at the update software check page.
Any advice?

Sadly, no change after updating v10.8.5(combo). A normal boot with an attempt to "buy book" from iPhoto, gets almost to the end of the upload and then gives me the following error:
In Safe boot, I get to the beginning of the Assembly process and iPhoto crashes. Here is a portion of the problem details:
I compiled my book on Thursday evening, thinking that would be the painstaking part. Purchasing it has become too much of a time consuming adventure! I did call Apple Technical Support last evening and the service agent suggested that I check the Apple Support Community discussions, so thank you for taking a greater interest in my problem.
One other thing I found regarding problems submitting photobook orders is at the bottom of http://support.apple.com/kb/TS2516. An excerpt from this webpage is below, but I can't find the "NetServices" entry in my Keychain Access window to try this fix. Do you think this is a piece to my puzzle or simply old info as it was last modified on May 24, 2012?
Again, I was able to order a photocard (cancelled the order within 90 minute window) as a test, so I don't believe I have an account problem.
excerpt:
If you are using iPhoto '08 or iPhoto '09 and are unable to submit your order after following the steps above, please follow these steps to reset your Keychain:
Quit iPhoto.
From the Finder menu bar, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
In your Utilities folder, open Keychain Access.
Find the "NetServices" entry in your Keychain Access window.
Select the "NetServices" entry and press the delete key.
Reopen iPhoto and attempt to place your order again.
You should be prompted to enter your account information if you deleted the Keychain entry successfully.
After entering your account information, you should be able to complete your order.
If you are unsuccessful with submitting your order, please contact Apple Technical Support.

Unable to download book w.my apple I'd as it says my I'd is still not registered

Unable to down load or buy books with my apple id

There is no way nor any need to delete an Apple ID.
Purchases are permanently tied to the Apple ID.
Regardless of having an iOS device, if you ever have the intent of listening/watching the media purchased with your Apple ID or in the future using an iOS device and the purchased apps, you will need that Apple ID.
Simply restore the device as new prior to selling and it will wipe all your content and personal information from the device.

HT4539 Switzerland: How do I buy books in ENGLISH?

Because I am in Switzerland, when I try to buy books from iTunes, all the books come up in German and I don't speak a word.
How can I change this?
The only credit card I have has a Swiss address.

Apple has apparently been unable as of yet to strike a deal with the NZ publishers to be able to offer their books in the iTunes Store, so all that are available are the free books such as the public-domain books from Project Gutenberg. You'll have to look for another download bookstore, if any are yet available in NZ.
Regards.

HT1040 Unable to 'buy' book

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