HT1040 upload problem iPhoto book
while ordering iPhoto book,
uploading is interrupted everytime by own process.
What to do?
It would help if you gave some details like the version of iPhoto and of the OS and the exact error message you are getting - we know nothing about your or your system except what you tell us
the general answer is
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
If the preview is good order - if you have a problem then boot into safe mode and order
LN
Similar Messages
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an error occurred uploading my iPhoto Book order. It puts the book together and starts to send but at the very last moment comes up with an error message. but checking the book in iPhoto there are no problems to be found.
This user talked to Apple Support personnel and confirms what Larry is suggesting:
crowland1066
Re: book upload fails
Nov 30, 2013 3:02 PM (in response to pablo123)
Just got off the phone with apple support. If the photo book completes the assembly process but fails during the upload process the problem is in their overloaded servers.They just started a free shipping promotion for the holidays which has increased the traffic dramatically. I bought a calendar a week ago and it went right through. I'm going to try again during less peak times.
Happy Holidays -
I cannot upload my iPhoto book to the Online Store. I get an error message that I cannot connect. Instructs me to try again later. Apple support said servers are too busy. Anyone else have this problem and a solution?
I get an error message that I cannot connect. Instructs me to try again later.
Try again later?
LN -
Why am I unable to upload an iPhoto book to the store?
I have created an iPhoto book and have been unable to get it to upload to the store. It assembles fine but an error message appears once it starts to upload.
I am working on a 27" iMac with a 3.06 GHz Intel Core 2 Duo, 12 GB 1067 MHz DDR3, Lion 10.7.4.
I have taken the following steps to try correcting the problem. Verify Disk, Repair perrmissions and the entire sequence in iPhoto Library Repair.
This is the first book to give me a problem.I am telling you, I know this from experience. Unless you have made the photo book with one of the fonts in the /System/Library/Fonts folder ( which are the only ones that Safe Mode does not disable ), the font on the book will change. The fonts are the likes of Helvetica and such, so that is not likely.
http://support.apple.com/kb/ht1564
Like you said, of course you always preview before purchasing. That's what I did, and the pdf looked exactly right. But the books I received had the wrong font, which I could maybe otherwise live with, but the changed font also meant that the texts were cut off in the middle on some pages. So the books are unusable.
Of course this begs the question, since the pdf looked right, is it possible that the problem wasn't caused by Safe Mode but was a simple production error on Apple's end?
This does not make sense, since Apple Support clearly states that Safe Mode disables fonts. -
I have made a photo book which is ready now to send to the apple store for printing but half way through the download process it cuts out unexpectadly and will not send. I have printed many books from my computer through Iphoto and have never had this problem before. What could be the problem? I have checked for updates and installed all of them. Turned my computer off and then on again. But still keeps doing this. Help ?
Apple's servers are very busy today, right after the big WWDC conference and the announcement of new products.
download process it cuts out unexpectadly and will not send
The reason for this may be that the book contains photos that cannot be rendered. Have you checked the preview of your book? Does the pdf look correct?
See: http://support.apple.com/kb/HT1040
If that is not the problem, check your network and your security settings. If you are using a Firewall or Antivirus filter, disable it temporarily.
Regards
Léonie -
I need some help probem solving as to why my I photo book won't upload to be printed by Apple. It keeps saying there is an error at the very end of the upload and asks me if I want to retry or cancel. Considering the hours spent creating the book and the fact that I can't transfer it to a different file, I seem to be stuck. Ideas?
What version of iPhoto and of the OS? Is the print products country in the advanced iPhoto preferences set correctly ?
Have you previewed the book? http://support.apple.com/kb/ph2486
LN -
HT3412 why will my iphoto book not upload? I have previously uploaded to books without any problems.
I am unable to upload my iphoto book for printing. I have previously uploaded two books without problems. It gets through the assembly step and the blue bar fills up the Upload bar except for a "hair" at the end, then I get the message that upload has failed. Cancel order or try again.
Preview yout book using this method - http://support.apple.com/kb/HT1040
If it is good boot into safe mode, preview again and after checking again order while in safe mode
LN -
I cannot upload my iphoto book. No problem last week, but I have made another one and it will not upload.
Details Please - what version of iPhoto and of the OS?
does the preview work correctly? Any error messages?
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
if it does and it will still not upload then boot into safe mode, preview again (fonts can change) and it the preview is still good upload while in safe mode
LN -
Unable to upload iPhoto book to print from iPad
I have been unable to upload my iPhoto book to print it from my iPad...
It will go through the process of requesting apple ID password --> verifying my credit card --> then will say "placing order. uploading project" and look like it is uploading (ie blue bar showing progress) and sometimes this is progressing for hours, but then the app will crash and close down.
Things I've tried/confirmed so far: I have the up to date versions of iOS and iPhoto, I have it connected to wi-fi and plugged in, I have closed down all other apps on the iPad
Has anyone else had this issue? Any solutions?
Is there a way to upload it from my computer instead? -- I have a PC but have been unable to find the 'book' or photos in iTunes or elsewhere on the computer to even try this...
Thanks for any help!Things I've tried/confirmed so far: I have the up to date versions of iOS and iPhoto, I have it connected to wi-fi and plugged in, I have closed down all other apps on the iPad
You have covered most issues, but you do not mention how much free memory you are having on your iPad. Submitting a book for printing need plenty of free memory on your iPad, about the same amount as the combined size of your photos. Could it be, that you are running out of memory?
Another reason might be an unprintable, corrupted photo in your book.
Is there a way to upload it from my computer instead? -- I have a PC but have been unable to find the 'book' or photos in iTunes or elsewhere on the computer to even try this...
To order a photo book from Apple you need an Apple computer or an iOS device.
To transfer the photos to your PC see:
http://help.apple.com/iphoto/ipad/2.0/?lang=en#blnkee26bc1f -
When purchasing a Book, iTunes assembles the book then goes to submit but stalls. Tried 3 times with no success
Solutions anyone?I was experiencing this same problem:
1. Upload goes very quickly (a few seconds whether 10 Mb or 33 Mb).
2. Then I'd get an error message indicating "An error occurred while uploading one of your files. Please check your network connection and click Retry to resend your file"
3. I'd click the Retry button and it would indicate a successful transfer.
4. Shortly thereafter, I'd receive the cancelled order e-mail from Apple.
I am using iPhoto 5.0.4.
After a lot of scouring of the Apple KnowledgeBase and mostly of this forum, I tried many things, none to any avail.
I suspected finally that there may be some kind of network interference or interrution, so first I quit all apps that might access the Internet (e.g., Mail, Safari, iChat). Still no success.
Then I realized I had Earthlink TotalAccess and WeatherBug running in my menu bar. I quit both of these "mini" apps and voila! My upload of my 33 Mb book was successful (it took about ten odd minutes with a DSL connection over old clunky phone lines).
My suspicion is that it was Earthlink TotalAccess which is constantly sending out and receiving a lot of Network info. It's a very old app and not very "Mac-ish" anyway.
It may be that any high data transfers (i.e., photos) can be sensitive to this kind of frequent network traffic. Some have blamed Apple, but now that I think of it, I have had similar problems uploading large quantities of photos to the major services (KodakGallery, Shutterfly, and Snapfish). I even was trying sharedink.com as an alternative and had the same problem with a failed upload of my iPhoto book pdf file.
Hope this helps!
iMac PowerPC G5 Mac OS X (10.4.8) -
I have a full page photo in a iPhoto book that is splitting into two sections across 2 pages. Any ideas what the problem might be?
Have you selected the spread layout?
If so change it to a single page full page layout
LN -
I am having problems uploading a photo book from my MacBook Pro!!! I almost complete uploading this 32 page iPhoto book when I get an error message stating "An error occurred uploading your order" This error message has occurred for each of my four attemps to upload. I have carried out a Disk Utility-Verify hard drive check and swapped from wireless to ethernet and still no joy. Can anyone suggest why this might be occurring and provide a solution please?
Boot into Safe Mode and try again.
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Upload freezes when trying to order an iPhoto book
I've seen that many people have had this problem. I'm trying to order a large (not XL) iPhoto book using my 2012 MacBook Pro. After I click "Buy Book" and enter payment information, the assembly goes well, but it freeezes halfway through the upload every time. I can and have made a pdf of the book following Apple's instructions, and everything worked just fine with that. In other forums, the suggestion is to reboot the computer in safe mode. Is this suggestion only for people who couldn't create a pdf of the book? How will this help with the upload?
ErinWyoming, I'm sharing your pain. I've ordered 3 calendars in the past with no problem. Even using this computer and the same network. Currently on a MacBook Air running OSX 10.8.5.
But this order is driving me nuts. I can create the PDF and it assembles with no problem, but gets to either one of 2 points in the upload and basically freezes iPhoto (so freezes quite early on in the upload, or around half way through). I can't cancel the order, or otherwise use iPhoto and the only way to escape is to Force Quit iPhoto.
I've tried ordering in safe mode, I've tried deleting the com.apple.iPhoto.plist file as instructed elsewhere. I've tried different Apple ID's and different addresses. I've adjusted my energy settings so that the display and computer never go to sleep and my hard disk won't go to sleep. I've tried uploading at different times of the day. I've left it running overnight (just in case I'm not being patient enough). Alas, no order goes through.
I'm not sure what else to try. I'm getting to the end of my tether!! Anyone else got some suggestions?! I'm thinking (God forbid), of constructing the calendar elsewhere at this point .... I'm OVER it!!!! -
Hi Guys, Im trying to send a 80pages IPhoto book to the store but the uploading fails, I tried several times and always a message "an error occurred" without clarification, can you help me?
Is there any size limit? or a limit of time to upload? (as it takes more than one hour!!!)Preview the book -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
if it is good boot into safe mode, preview again (only limited fonts are loaded in safe mode) and upload
LN -
How do I get my iphoto book to upload without error occurring? I have tried many times but I keep getting error. I really would like to order this book!
What version of iPhoto do you have?
Have you tried previewing using this method -
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
have you tried in safe mode?
What is the "error" yu get
Remember we know nothing except what you tell us do to be able to help you you must supply information
LN
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