HT1146 My mail icon is in the dock but I am unable to bring up the program when I click on it.

My maiil icon is in the dock but I am unable to bring up the program when I click on the icon.

It may have lost its connection (it is only an alias).
Delete it and create another one by dragging Mail from the Applications folder to the Dock.

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Have just purchased Face Time and it now appears on the dock but I'm unable to open it. Error message tells me there is an internal Face Time error. error.

Have just purchased Fac Time. it is downloaded and the icon appears on the dock. When I try to open it i get the message "An internal Face Time error has ocurred". Any suggrstions for a novice.

I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan.

My imovie opens in the dock, but then disappears off the screen - top right hand side, What's happening?

Hi
iMovie opens in the dock, but then seems to disappear off to the top right hand side of the screen and I can't find a way of recovering it? Suggestions please

Hi
If You press cmd+tab keys (cmd = the one with a cringle) (tab = left side keyboard third row big arrow pointing to the right)
By keeping cmd-key down and stepping with tab-key You can see if the iMovie symbol show up. then release.
Did it come back ?
Yours Bengt W

Can you copy/paste files from the Finder to Mail in Lion, or drag them onto the Mail icon in the Dock to create a new message and attach the files to it?

Message title says it: Can you copy/paste files from the Finder to Mail in Lion, or drag them onto the Mail icon in the Dock to create a new message and attach the files to it?
I can't find anything in the Knowledge Base that says these two options no longer work or still do.
I do not have a system capable of running Lion, but I need to know the answer nonetheless.

Gee, I don't know: "paste attachments mail Lion"? ;-)
One further question, if I may: in Panther (which is where I've aggregated nearly 7 years of mail), if you copy more than one file in the Finder, switch to Mail, and paste the files into a new message, only the file names paste in. If you copy one file and paste it into a Mail message, you get the file, not just the name. Is that still true, or has that (IMHO) bug been fixed since 10.3.9?

Some applications are not opening, including mail and Word. Clicking on the icon stirs it on the dock, but will not open it.

Some applications are not opening, including Mail and Word. Clicking on the icon stirs it on the dock, but will not open it. Any suggestions? Thank you!

Ok, that's plenty of space.
Check the S.M.A.R.T. status on your HD: Boot from install disc (insert disc > restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD which will need to be replaced (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

I cannot open iCal because of a problem. Can anybody help me? The computer will not allow it to open and sends a message to apple each time. The icon has gone from the dock, but ical works on my iPad and I am afraid to sync it with my computer.?

I cannot open iCal because of a problem. Can anybody help me? The computer will not allow it to open and sends a message to apple each time. The icon has gone from the dock, but ical works on my iPad and I am afraid to sync it with my computer in case it wipes everything .

I have the exact same problem. I have not changed anything. This is probably a bug or something that has gone bad with Mac OS X (10.7.2). I have not found any solution for this on the web.
MacBook Pro, Mac OS X (10.7.2).

Iphoto icon bounces in the dock but doesn't open

iphoto icon bounces in the dock but doesn't open

Hi Terence, I hope you can help me too. I have a problem with opening iPhoto. It has always worked fine but now as soon as I click on the icon in the Dock or connect my camera I get the enclosed screen (see below). I have tried to re-install from iLife 11 Install Disk with no joy. I have moved my plist file to Trash. Any further suggestions please will be greatly appreciated.
Many thanks,
Brian
Process:         iPhoto [240]
Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:      com.apple.iPhoto
Version:         ??? (???)
Build Info:      iPhotoProject-5270000~1
Code Type:       X86 (Native)
Parent Process: launchd [90]
Date/Time:       2012-03-27 13:00:05.482 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          155049 sec
Crashes Since Last Report:           6
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      413183FB-E0A0-4D96-A97D-68916344CB13
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/iLifePageLayout.framework/Versions/A/iLifePageLayout
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.13f3
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: AirPort Extreme, Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200BEVT-11ZCT0, 298.09 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd140000 / 5
USB Device: USB Audio CODEC, 0x08bb (Texas Instruments Japan), 0x2900, 0xfd142000 / 7
USB Device: Hub, 0x05ac (Apple Inc.), 0x9102, 0xfd141000 / 6
USB Device: Hub, 0x05ac (Apple Inc.), 0x9118, 0xfd141100 / 8
USB Device: Studio Display, 0x05ac (Apple Inc.), 0x9218, 0xfd141130 / 9
USB Device: Desktop, 0x0bc2 (Seagate LLC), 0x3300, 0xfd110000 / 4
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2

HT1338 Hi, I have accidently sent my iPhoto from the dock to the trash, can I get it back? I've searched the trash but can't find it, my photos are still in the computer, but I can't access them with the iPhoto icon in the dash.

Hi, I have accidently sent my iPhoto from the dock to the trash, can I get it back? I've searched the trash but can't find it, my photos are still in the computer, but I can't access them with the iPhoto icon in the dash.

See this,
I lost my Safari /other on the Dock! "poof" "?"

My Macbook pro often won't start up since I installed Lion, and I have to shut it down using power button. My desktop icons don't appear and the dock won't open. I only have the little circle of color spinning endlessly. What's wrong now!

My Macbook pro often won't start up since I installed Lion, and I have to shut it down using power button. My desktop icons don't appear and the dock won't open. I only have the little circle of color spinning endlessly. What's wrong now!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

TS3899 When I select mail icon at bottom of ipad I get an unable to connect to server message

Whent I select mail icon at botom of ipad I get an unable to connect to server message.
Also I can't email videos taken with ipad

So I finally found the fix (for me anyway). I logged out of iCloud, restarted and then logged back in. As soon as I logged in the terms and conditions popped up and voila!

Mail Icon shown 1 new message but I cant find it.

My Mail icon shows 1 new message but I have double checked every folder in Mail and cant find it. Could anyone help its really buggin me.

Greetings,
There isn't a new message, but this indicates that your Mail index needs to be rebuilt. Select All the messages in that account (Command-A) and then choose Message>Mark as Read (if it doesn't give you that option, then choose Mark as Unread and then go back and choose Mark as Read). If you select the account in question, then go to Mailbox>Rebuild, Mail will rebuild the index for that account; then you shouldn't have any new messages indicated.

ICal opens on the dock, but no window appears

For the last few days my iCal (which is in the start-up disk) will bounce on the dock but then no window appears. The icon stops bouncing, but when it finishes, all that appears is the date but it is clear, there is no calander picture in the background. The only way to quit iCal is to force quit. When I click on the icon on the dock, no window appears and iCal's menu does not appear on the top bar like in other apps. Every now and then my isync tries to sync my iCal with my .mac account, but it comes up with the following message
|(null)| iCal application is not available for sync. Please quit iCal.
Can't synchronize calendars and To Do items to iCal: device is not available
I have tried to run Virex several times but no viruses have come up. any suggestions?
eMac G4 Mac OS X (10.3.9)

Does running Firefox in Safe mode help?
Did you at least try to disable hardware acceleration if it works in safe-mode?
Such a test only takes a short time and can easily be undone.<br />
Testing for misbehaving extensions takes a lot more time with all the restart involved.
If you have many extensions then first enable half of the extensions to test which half has the problem.<br />
Continue to divide the bad half that still has the issue until you find which one is causing it.
We only can do some guesses if you post a list of your installed extensions and themes.

After Effects just bounces in the dock but wont start

Hi all,
Just installed CS4 production studio under Snow Leopard. All works well and updated using the Adobe Updater. All apps are fine except AE which just bounces in the dock a few times and then stops. I read that this could be because Rosetta was not installed. I installed Rosetta from the Snow Leopard DVD and still nothing. Have restarted 3 times just in case (I also read that several restarts may be required to get it to work), but still nothing.
Any help would be greatly appreciated.
Regards
Dave

OK... Now I feel like Scott of the Antartic writing in his journal before the inevitable... I am writing this purely to help anyone else with the same issue to resolve it without the pain that I am still experiencing. Hopefully the last entry will read "all solved" and not "I am about to pop outside... I may be some time..."
After using CS2 for the bulk of my work I thought I'd try and get this solved once and for all, especially as we have a DVCPROHD project coming up and need CS4 to do it.
OK... The so now I have the suite running, except Premiere is running under at trial without the presets and the updates fail when installing. Contacted support this week, they wont re-open the original case because it has been over a month. Fair enough, new case.
The adobe guy takes control of my machine, deactivates it, then from Finder deletes lots of folders. He then asks me to re-install the products. I do this (2 hours later) and run Premiere and it appears to work with presets. I look a bit closer and notice that under the help menu of Premiere Register, Deactivate and Updates are all greyed out. This is not the case in the other products of the suite. OK, so not a major deal but does imply something is not installed right. I run the Adobe Updater, Premiere updates, but AE, PS and several updates fail.
Call back to support. This time the Adobe guy takes control of my machine suggests I deactivate the suite, run the un-install and then download and run the CS3 Clean script and re-install. I do all this. Another 2 hours later feeding discs into the machine... and... Premiere looks fine, presets all there... but wait for it... AFTER EFFECTS JUST BOUNCES IN THE DOCK BUT WONT START.
3rd call back to support and ask for the issue to be escalated. This is difficult and I have to cause a fuss to realise that this problem is the same one that has been hanging around for months and that I am not prepared to spend more hours removing every trace of Adobe from my machine and re-installing - this doesn't work. The support technician asks me to delete a hidden folder that has all the Adobe patches in it, manually download the AE 9.0.2 update and install it. It installs but AE wont start. I explain that I've had enough and want the problem escalated.
I finally get a call back from a 2nd level engineer this morning. After explaining the that AE wont start and then answering the question "why is this a problem for you!" we do some quick troubleshooting. This time I have to pull out the network cable, turn off Airport, create a new user account, log on to it and then see if AE runs. Which it does. Within seconds we get launched into the pre-determined script, "if it runs under another user account then there is nothing wrong with the applications and I should call Apple". After being patronised for a further 5 mins I had to PROVE to the guy that it was also possible that the fault was Adobes. I also know the moment I phone Apple, the response will be "Call Adobe".
The only example I could give him at the time was to image a piece of software I had written that allocated memory based on the screen resolution (this is a user preference) and if my code was badly written and crashed when encountering a screen resolution bigger than my code was expecting. OK, is that Apple's fault, no it is my code. Will it run under one user and not another, yes it will. There are a million other posibilities. Some I agree could be Apple's, but equally some could be Adobes and the big fat fob off as soon as you can is terrible.
I have also since realised since leaving this call with the technician, that:
1) This is a brand new iMac and the Adobe Suite was the 1st piece of 3rd party software installed on it.
2) The iMac is for video editing and nothing else.
3) This was working without presets before the Adobe guys deleted all these files and asked me to re-install. It is more likely that they have deleted something they should not have rather than the a bug in the OS. A bug in the OS is still possible but I suspect the problem is with a rogue bit of installation code from Adobe.
Finally incase anyone from Adobe is reading this:
I have paid thousands of pounds for this software.
I have been unable to use it for months.
A problem like this should be gold dust for you. Here is the chance to get to the bottom of an issue that several people are having, understand the mechanics of what is going wrong. Write a KB article as well as a patch and this would save the time/money and effort of an awful lot of people (including your own).
As a short thought experiment I would like everyone at Adobe to image the following:
You pay £1,000 of your own money for a tool to do your work on the promise that you can make this money back in productivity gains, new business, etc.
The tool you use every day to make a living won't work. For the benefit of the experiment, imagine this is your email client, web browser or case management tool.
You have no IT group to replace your machine or to come and solve it.
You can't tell your customers that your software is down and you have to keep doing your job.
You have to spend an additional 3 days in your own time, working late or weekends to try and fix the software yourself.
You to keep downloading a Gigabyte of data 3 or four times and you have to pay for downloads. Currently you are running up a bill of over £100 in downloads and phone calls.
You don't get paid the overtime and your customers start complaining you are late with your work.
You lose customers... you eventually get fired because you have lost too many of them.
...This is what it feels like for a small creative business to not be able to install the software they bought.

My Mac has stopped receiving mail. Mail is still coming through to my iPhone and my wife's iPad but is not appearing on my mac. I have mail from today on the phone but nothing newer than 18 Feb on the Mac. I have not touched any settings. Can anyone adv

My Mac has stopped receiving mail. I have a mac.com address. Mail is still coming through to my iphone and my wife's ipad but nothing is coming through to my imac.I have mail from half an hour ago on the phone but nothing newer than 18 Feb on the mac. Everythng was working fine until recently and I have not touched any settings! Can anyone help?

So I tried something else recently and it seems to have fixed the issue. My mail is now getting new mail again and refreshing after waking from sleep without having to restart mail. Give it a try and hopefully it will help you too.
First, make sure your Mailbox List is visible (Shift + Control + M). Then select all of your inboxes, mailboxes, and folders (not just the root folder for nested folders, make sure to select them all). Then under the "Mailbox" menu, select "Rebuild."
It may take a while to rebuild them all if you have a lot, but like I said it seems to have done the trick for me. I hope that proves to be more of a long-term solution.

Acrobat 8 shows in the dock but won't open

I have a new installation of Acrobat Pro, along with PS5. Computer is a mac w/snow leopard. Question is Acrobat 8 shows in the dock but won't open - says PS must be open for it to work - but PS is open(and functioning fine). So how do I get Acrobat working?
Thanks

I opened an earlier version of a CS program (Illustrator 3). Acrobat seemed to find what it needed and opened. It now opens normally - even with CS3 applications closed.

HT1146 My mail icon is in the dock but I am unable to bring up the program when I click on it.

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