HT1147 what is with your spinning beach ball?
havw iMAC OS X version 10.6.8 why and how does one get this dam spinning beach ball to stop????? I have had to do a shut down many times
Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
Similar Messages
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Transferring photos from camera or memory card causes iPhoto to hang up with the spinning beach ball - why? This happens only on a 5 year old iMac running 10.6.8. It is a recent developmemt. All other machines have no problen with the same card.
I click on the send feedback everytime it pops up with the force quit, so they'er getting it.
That sends a crash report. Its doubtful that these are ever seen by a human being, but more likely datamined. Sending feedback reaches an actual person.
My guess from yourdescription is that the portion of the OS (note, OS, not iPhoto) that manages the importing process is what's crashing.
Regards
TD -
IPhoto 9 just sits there with a spinning beach ball of DEATH!
Hello. I upgraded my G5 power pc to OSX 10.5.8. I upgraded to iLife 9 (8.1.2). Since I did this iLife, iDVD & iMovie just sit there with the spinning beach ball of DEATH.
Before my upgrade I had 22 G of hard disk space. I’m now down to 4G of hard drive space. I cannot get into iPhoto to back up any of the pictures. I have run Tech Tool, Onyx, I did a hard wear test from my original Mac disks. Everything passed.
I reinstalled iLife 4 times so far. I have thrown out all the plists. So far nothing is working.
Any help would be wonderful.
Thanks.That library may have been corrupted by having it on an over full disk.
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library' and see if that will open it.
If not then Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
My 2011 MBP has begun running slow with frequent 'spinning beach ball' events. I'm running Yosemite and wondered if I should of use the original install disk for a maintenance reinstall. I presume I'd have to download Yosemite again, though I'd be happy just using Snow Leopard again too.
Thanks for the help.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Over the last few months my Mac has developed a worrying habit.
Within the first few minutes of starting it up (perhaps on average about 50% of the time) it will completely lock up. This may happen at the Log In screen (if I start up the Mac & then leave it for a while) or during normal use.
Often the first symptom is a very high pitched (but quiet) whining noise that seems to come from the loud speaker on the front of the Mac. The pointer may freeze at this point, or it may still be moveable for 5 or 10 seconds before it freezes. It sometimes turns into the spinning beach ball during this. Once locked up the only way I can restart the Mac is to hold down the power button on the front for a few seconds to completely reboot the machine.
Once the Mac has restarted, it usually behaves normally, almost always for the rest of the day. The initial lock up & resulting restart only normally seem to happen the first time I use the Mac that day.
The only peripherals attached to the Mac (apart from the display, keyboard & mouse) are an ADSL modem, a USB printer and a pair of Apple Pro speakers, and this setup hasn't changed since long before the problems started, so I'm confident that I can discount the peripherals causing problems. I doubt that unplugging the speakers, for example, would have any effect.
I've run Disc Utility, OnyX and DiscWarrior without anything major cropping up. My instincts (I've been troubleshooting Mac problems for 16 years) tell me that I have a fundamental hardware problem, possibly with one of the 4 RAM DIMMs installed.
The RAM configuration is shown in the attached screen grab.
I'm considering removing one DIMM, running with 1.5GB of RAM rather than 2GB for a while, and repeating with a different DIMM removed each time until I can hopefully isolate the dodgy DIMM.
Do people feel this is a sensible approach, or should I try something else first?
Many thanks.Sometimes visual inpection will show bulging tops/sides., my guess is if it is it's most likely in the PSU.
Possible cheap fix, You can convert an ATX PSU for use on a G4...
http://atxg4.com/mdd.html
http://atxg4.com/ -
Why does my Macbook Pro keep freezing with the spinning beach ball?
Hi,
This issue started yesterday. Every minute or so or less, my Mac will freeze up and I cant do anything, and then the beach ball will pop up for 5-60 seconds before going away, my machine unfreezes, and it happens again pretty quickly.
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 4:17:54 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:35:25
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (539.51 GB free)
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1) [Support]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d11) [Support]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Support]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d11) [Support]
Startup Items: ℹ️
360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.cloud-player.plist [Support]
[loaded] com.genieo.completer.download.plist Adware! [Remove]
[loaded] com.genieo.completer.ltvbit.plist [Support]
[running] com.genieo.completer.update.plist Adware! [Remove]
[invalid?] com.nero.HSMMonitor.plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Caffeine Application (/Applications/Caffeine.app)
Dropbox Application (/Applications/Dropbox.app)
uTorrent UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 55 Check version
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.1.0 [Support]
SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Support]
DirectorShockwave: Version: 11.6.8r638 [Support]
Safari Extensions: ℹ️
SiteAdvisor [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
XBox 360 Controllers [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% Google Chromet
4% WindowServer
2% hidd
0% mds_stores
0% AppleSpell
Top Processes by Memory: ℹ️
266 MB Google Chrome
223 MB Google Chrome Helper
120 MB mds_stores
69 MB Dropbox
52 MB WindowServer
Virtual Memory Information: ℹ️
4.39 GB Free RAM
2.78 GB Active RAM
521 MB Inactive RAM
897 MB Wired RAM
2.16 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 03:43:59 PM Self test - passed
Dec 29, 2014, 10:20:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2014-12-29-102041_[reda cted].crash
Any help is appreciated!Troubleshoot the spinning beach ball
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IPhoto 6.0.6 freezes with the spinning beach ball of death....
Hi There,
Anytime I try to do anything too fast in iPhoto (scroll quickly, double-click on a photo), the application freezes up and the only thing I can do is force quit. Then, my whole computer moves slower until I reboot.
Any suggestions?VEM2
Some questions:
How much RAM do you have?
How big is your HD and how much free space on it?
Ensure that you have the latest version of the OS and Quicktime and the app. That's 10.4.9, 7.1.3 and 6.0.6 respecyively
1. Repair Permissions using Disk Utility
2. Delete the com.apple.iPhoto.plist file from the home / library / preferences folder. You'll need to reset your User options afterwards.
3. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
4. Check your HD with Disk Utility
Regards
TD -
Spinning Beach Ball Delay with "Look for Shared Photos" Checked
We installed iLife '06 on our school computers - all 500 of them - this fall. It is version 6.0.4. However, upon launch, there is a long delay of about 2-4 minutes with a spinning beach ball that we've determined takes place because iphoto is looking for shared libraries. We have one shared library on the network at this time, but sometimes teachers turn on sharing, or have in the past.
Last year, we were using iPhoto '04 and had no problems like this at all -shared libraries appeared immediately, just as quickly as shared libraries in itunes still do.
Has anyone experienced this - is there a known issue? Or should I look for a network problem.Solved this problem myself. It was a dns issue. For some reason, when iphoto looks for shared photo's, it does a reverse lookup on the ip of any machine it finds that has sharing turned on. If there is no reverse lookup zone on your dns server running OS X then it locks up as it repeatedly sends the request. Simply creating a reverse zone for the ip address range of your clients makes the bug go away. Why it needs to do a reverse lookup is beyond me.
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I am getting a spinning beach ball. What is causing it and how do I get rid of it?
I am getting a spinning beach ball while trying to check emails and any other task on the internet. What is causing the spinning beach ball? How do i get rid of it?
Can you run EtreCheck and post the report here please?
EtreCheck: https://discussions.apple.com/docs/DOC-6173 -
Spinning Beach ball in Pages 5.2
I know there are other posts about the spinning beachball in Pages but the situation here is a little different to what others have experienced. At a small school I work at, since upgrading to Pages 5, there have been huge problems with the spinning beach ball in Pages 5. This did not occur in Pages 4. I use Pages 5 all the time at home with no issues and while at other schools. But as soon as I arrive in the school here and the computer connects to the network, the Beachball starts. This morning, I just wanted to type up some brief notes for a meeting. As soon as I started typing up the notes, the Spinning Beachball showed up and started spinning. You can keep on typing with nothing being added to a line and after 20 secs or so, your typing suddenly catches up and then it starts spinning again. I switched the wireless off and as soon as I did that, I could type normally. When I switched the wireless back on to print the notes, the spinning beach ball started up again. This is the ONLY programme this happens with and it didnʻt happen with Pages 4. It has to be network related and obviously Pages is trying to connect to get something from the Internet but what and where? Teachers are getting really frustrated. Any suggestions to stuff I could try would be much appreciated. It would be really great if Apple could sort out Pages and return it back to the great programme it was!
Thanks Peter but with all the school laptops, desktops and teacher laptops, which have all been upgraded, it would be too big a task. The most distressing thing of all is that I had just got the Principal using Pages a while back, as I showed her how quick Pages 4 was to create school policy and planning documents and when they upgraded all the school documents to Pages 5 (Iʻm not a permanent school staff member, only a once a week classroom IT support person) the documents all went to custard where they had used linked Text boxes. I have written a few publications using Pages 4, and I loved it as a fast, clean, easy to use publisher for simple stuff (Iʻll be using Pages 4 this weekend to do a Centenary booklet - I use Indesign for professional stuff) but the two things that now drive me mad is the lack of linked text boxes and the fact you canʻt slide the page thumbnails on the left hand side to rearrange page order as you could in Pages 4. Iʻve heard that a lot of this was removed so they could do the iOS version and make them the same for synching and that the features will come back, but I wish it was sooner rather than later. It is interesting to read of important institutions like Doctors surgeries who have had all their records mucked up by the changes. After doing PD with the staff on using Pages and encouraging them to use it (with the Principalʻs enthusiasm and endorsement) at this school, they have gone back to using Word and I dare not mention Pages again! I hope Apple reads this!
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Recently my early 2011 MacBook Pro would start freezing up, usually with a Spinning Beach Ball. This can happen a few times an hour that requires rebooting. Sometimes the cursor would just freeze. Mr. Linc Davis, on June 2, 2013, suggested copying some information from the Console, that just preceeded the line with BOOT_TIME. I have done so below. Can anyone detect what my problem is from the Console information? Thanks
5/1/14 1:31:39.889 PM mds[40]: (Normal) Volume: volume:0x7fa78c914000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/firmwaresyncd.NYPs0d
5/1/14 1:34:24.825 PM WindowServer[94]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
5/1/14 1:34:24.886 PM loginwindow[44]: find_shared_window: WID -1
5/1/14 1:34:24.886 PM loginwindow[44]: CGSGetWindowTags: Invalid window 0xffffffff
5/1/14 1:34:24.886 PM loginwindow[44]: find_shared_window: WID -1
5/1/14 1:34:24.887 PM loginwindow[44]: CGSSetWindowTags: Invalid window 0xffffffff
5/1/14 1:34:25.066 PM Chronicle[251]: Selected Index Loaded: 0
5/1/14 1:34:25.081 PM Chronicle[251]: All Bills Loaded
5/1/14 1:34:25.126 PM WindowServer[94]: device_generate_desktop_screenshot: authw 0x7fc710768a50(2000), shield 0x7fc71061d960(2001)
5/1/14 1:34:25.143 PM WindowServer[94]: device_generate_lock_screen_screenshot: authw 0x7fc710768a50(2000), shield 0x7fc71061d960(2001)
5/1/14 1:34:25.236 PM Chronicle[251]: EXPECTED BALANCE
5/1/14 1:34:26.323 PM sandboxd[100]: ([232]) coreaudiod(232) deny file-read-data /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
5/1/14 1:34:26.396 PM sandboxd[100]: ([232]) coreaudiod(232) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component/Contents
5/1/14 1:34:26.469 PM sandboxd[100]: ([232]) coreaudiod(232) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
5/1/14 1:34:45.013 PM loginwindow[44]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
5/1/14 1:35:55.229 PM com.apple.backupd[382]: Starting automatic backup
5/1/14 1:35:56.000 PM kernel[0]: nspace-handler-set-snapshot-time: 1398976558
5/1/14 1:35:56.801 PM com.apple.mtmd[39]: Set snapshot time: 2014-05-01 13:35:58 -0700 (current time: 2014-05-01 13:35:56 -0700)
5/1/14 1:35:57.092 PM com.apple.backupd[382]: Attempting to mount network destination URL: afp://Steve%20MYLAST NAME;[email protected]/Data
5/1/14 1:35:57.000 PM kernel[0]: AppleSRP started.
5/1/14 1:35:57.988 PM NetAuthSysAgent[384]: TUAMHandler::SetUAMType setting UAMType to 13
5/1/14 1:36:13.762 PM mds[40]: (Normal) Volume: volume:0x7fa78c823000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Data
5/1/14 1:36:13.791 PM com.apple.backupd[382]: Mounted network destination at mount point: /Volumes/Data using URL: afp://Steve%20Mylastname;[email protected]/Data
5/1/14 1:36:34.000 PM kernel[0]: hfs: mounted Time Machine Backups on device disk2s2
5/1/14 1:36:35.728 PM com.apple.backupd[382]: Disk image /Volumes/Data/Steve’s MacBook Pro.sparsebundle mounted at: /Volumes/Time Machine Backups
5/1/14 1:36:36.373 PM com.apple.backupd[382]: Backing up to /dev/disk2s2: /Volumes/Time Machine Backups/Backups.backupdb
5/1/14 1:36:48.728 PM com.apple.backupd[382]: Event store UUIDs don't match for volume: Macintosh HD
5/1/14 1:36:49.579 PM com.apple.backupd[382]: Deep event scan at path:/ reason:must scan subdirs|new event db|
5/1/14 1:36:55.082 PM parentalcontrolsd[417]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
5/1/14 1:37:08.851 PM pacemaker[191]: error reading drift value from file /var/db/ntp.drift
5/1/14 1:38:23.737 PM pacemaker[191]: no drift value available, exiting
5/1/14 1:40:36.497 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:40:36.498 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:40:36.498 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:40:36.567 PM loginwindow[44]: ERROR | -[LWBuiltInScreenLockAuthLion closeAuthAndReset:] | Attempted to remove an observer when not observing
5/1/14 1:40:36.795 PM WindowServer[94]: CGXDisplayDidWakeNotification [823063370429]: posting kCGSDisplayDidWake
5/1/14 1:40:36.797 PM WindowServer[94]: handle_will_sleep_auth_and_shield_windows: Deferring.
5/1/14 1:40:40.402 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:40:40.402 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:40:40.402 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:40:42.331 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:40:42.331 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:40:42.331 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:40:43.812 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:40:43.813 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:40:43.813 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:40:48.082 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:40:48.082 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:40:48.083 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:40:53.830 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:40:53.831 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:40:53.831 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:40:53.897 PM com.apple.SecurityServer[15]: Session 100017 created
5/1/14 1:40:58.472 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:40:58.472 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:40:58.473 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:41:06.127 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:41:06.127 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:41:06.127 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:41:12.888 PM Check Off[242]: CGSGetWindowTransformAtPlacement
5/1/14 1:41:12.888 PM Check Off[242]: CGSTranslatePointForWindow
5/1/14 1:41:12.888 PM Check Off[242]: CGSGetWindowBounds
5/1/14 1:48:35.000 PM bootlog[0]: BOOT_TIME 1398977315 0Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
How I fixed the Spinning Beach Ball Issue
Ok, like many of you, I was also getting iTunes to hang when plugging in my shuffle, and it would just sit with the spinning beach ball. Even after an hour, it was still frozen. Well, I just fixed mine.
I went to check the Library File to see if it was too large or something, and I found my Music folder wouldn't open, and when it did it showed 0 items, yet iTunes was still playing songs. So I ran TechTool Deluxe on it (it came with your APP if you bought one). Anyway, it found Volume errors on the music drive. So I backed up the music folder to another drive, and let TechTool repair the errors. When it was done, I ran it again, no errors. I then opened iTunes, plugged in my shuffle, and it instantly grabbed new songs via Autofill and sync'd. So, I think the iTunes installer is causing errors to the volume, which is causing the hang ups. TechTool was able to fix the errors, and now iTunes runs fine. Hopefully that will help a few of you get yours working again.
For the record, I store my music on my secondary internal drive, and keep the library in my user folder on the boot drive. After running the fix, everything appears to be just fine, and from what I can tell I lost no data.I hope your Tech Tool Deluxe disk was not version 3.0.3 or earlier. If you used a version of Tech Tool that was incompatible with Tiger, you may have corrupted your harddrive.
Mac OS X 10.4: Don't use Tech Tool Deluxe 3.0.3's Volume Structure repair
http://docs.info.apple.com/article.html?artnum=301353
Only use Mac OS X 10.4-compatible disk utilities with Mac OS X 10.4 volumes
http://docs.info.apple.com/article.html?artnum=301269 -
Added user accounts all freeze (spinning beach ball)
Why do all user accounts (other than my main administrator account) freeze after logging in. The Finder freezes with the spinning beach ball just when the account seems to have logged in properly. I created new accounts (thinking that my old accounts were corrupted), but the new accounts did the same thing. My main user account is fine. I haven't used the other accounts for a while now, so why would they suddenly have problems now?! Is something corrupted in my system?!
It almost seems like the Finder is waiting for something to load, but it never gets loaded-so it gives me the beach ball while it waits. Is this what is happening? I can't even force the finder to quit. I have to force the computer to shut off by using the power switch.Hi Paul
Try this.
Determine the Username for one of these other accounts.
Write down this chosen AccountUsername.
In your main admin account, Open Terminal, found in Applications/Utilities, and enter into terminal this command, (substitute the theAccountUsername with the actual account name you wrote down)
sudo rm /Users/theAccountUsername/Library/Preferences/com.apple.loginwindow.plist
then type in your admin password. It will not appear as you type, then press Return, then type
exit
and quit Terminial.
Log out and log into that usernames's account that you just worked on.
See how that goes.
Note: if you need to Force Quit, try the four key press of Control + Option + Command + Escape to open the Force Quit Dialogue box and try and Force Quit Finder. That may give you a chance to exit normally.
Also by doing those hard shutdowns you may need to run Repair Disk from the boot Installation Disk just to check that the file structure is OK.
regards roam -
Constant spinning beach balls after upgrading to Lion
I upgraded to Lion on a mid 2010 MacBook Pro. Ever since I have been dealing with constant spinning beach balls every time I log in to anything, type, browse on both Firefox and Safari, or scroll up and down a page. I have 8GB RAM, have reset the PRAM, restarted often, all is completely updated. Anyone else have this problem and what to do about it? It's extremely annoying and hard to get anything done! Thanks, karen
This is the info received from another post.
Reinstalling Lion
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
Spinning beach ball for 45-60 seconds, then fine
For several months now, I've had the spinning beach ball issue on my Macbook Pro. Within the first 5 minutes after boot up, the spinning beach ball will occur, seemingly at random (no specific app or action), for 45-60 seconds. While this happens, the system becomes completely unresponsive. But after this occurrence within the first five minutes after startup, it never happens again and everything is fine - until I reboot of course.
I am running Snow Leopard and this problem was happening before I installed Snow Leopard, so that's not it. But one thing I did do, which I am semi-convinced is the culprit, is I replaced my hard drive with a Seagate 500 mb Momentus drive. The actual model # is SEAST9500420AS. I don't know for sure, but that's around the time this issue first started. I know there is/was a spinning beach ball problem with the newer Macbook Pros and they were attributing it to the hard drive which just so happens to be the same hard drive I now have in my Macbook Pro. There was recently an EFI update that seemed to fix the problem for the newer models, but mine is the first generation right when they went to Intel chips (bought mine in April, 2006). Problem is, if it is my drive, this new EFI update that fixes the issue on the new models won't install on mine.
I also did a verify disk and repair disk permissions, but that was no help. Another thing I found going through the discussion groups was that the problem could happen because both the Macbook Pro and the Seagate drive have anti-shock technology that could conflict with one another. So if you disabled the anti-shock on the Macbook Pro, it might solve the problem as it seemed to for some folks out there. But I did that and it didn't help either.
I'm thinking it's my hard drive, but don't know how to fix it. But it could be something I haven't looked at yet or thought of. I've been trying everything the last several months with no luck and it's been driving me batty! What's really strange is it only happens once and always within the first 5 minutes after start up. Anybody have any suggestions? Thanks.I just finished doing lots of different tests to try to solve my problem. Didn't resolve it, but I did manage to eliminate some things and narrow it down further.
First I removed all my login items and restarted my computer. That didn't fix the problem.
So then I thought it might have something to do with Safari since that's one of the first things I open up when I start my computer and there are numerous reports in the discussions of spinning beach balls with Safari 4.0.3 which I have. So I purposely did not open Safari after startup. Problem still happened.
So then I thought maybe it has something to do with my internet connection. So I disconnected my internet connection and rebooted. Then I only opened programs that don't use online access. I leisurely opened up a program, did a few things in it, closed it, and then did the same thing with another program. Did some things with Finder. Purposely did not rush things. Waited 4-5 seconds after every operation's completion before executing another task. Never had more than one program open at any given time to eliminate any issue with two many resources open. You guessed it - the problem STILL happened. Not that it matters, but it happened when I hit Command-I on my hard drive icon to get the info pane. A fairly innocuous task. Froze up with the spinning beach ball for at least 45-50 seconds. Tried clicking a few other things while this was happening, but nothing. Once it freed up, a few things I clicked on previously suddenly became active and everything was fine again. Tried Command-I for a lot of different things with no problem. Response was instantaneous.
It pretty much happens 3-4 minutes into a session and then never happens again. And I think my test here eliminated several possibilities. Very frustrating. I hope this helps someone come up with a possible solution. Thanks.
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