HT1174 Unspecified Error (9) during restore????????????????????

I am trying to restore my iPad. iTunes repeatedly gives me unspecified error 9 or unspecified error 1611. I have tried multiple ports and multiple PCs I have disabled all security software. My USB ports are 2.0 What is this all about?

error code 9 and 1611 http://support.apple.com/kb/TS3694#error9

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TS3694 how to resolve error 3002 during restore??

Can anyone help me how to resolve an error 3002 during restoring my iphone as new please..

This does not helped me at all.. :( After i re-install there was another error ( -1) that i encountered.. I tried on 3 different laptops and OS, the problem occured all the same. Any other idea?

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error 1015 during restore iphone 3g
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Your phone was jailbroken or you are attempting to install an unsigned version of iOS.
You can't get help here.

Encounter error 1611 during restore iphone 3gs

encounter error 1611 during restore iphone 3gs

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

How do i fix error (-1) during restore to ios5?, how do i fix error (-1) during restore to ios5?

how do i fix error (-1) during restore to ios5?, how do i fix error (-1) during restore to ios5?

If you used iTunes on your computer to download the app, suggest you download the app using your iPad. Should then install correctly.
 Cheers, Tom

My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

HELP! iPhone 4 is BLANK after trying to update to iOS 6, error message during restore...

I tried to submit question to Apple Support, but I have to enter my phone's serial number and it doesn't work! From what I can gather, it wasn't restored, so I can't get the serial #!!!
When I connected to iTunes earlier this evening, a window popped up about updating iOS. (I had to update thru iTunes b/c I've never updated iOS!)
I chose "download & update". After ~2 hours of downloading software, it began doing some different things, soon after it started the restore process, an error message popped up. The first suggestion was to download the newest version of iTunes, which I did, next-restart laptop, opened iTunes, and iPhone doesn't show as a device, and choices like "sync" are gray (can't choose them).
By looking through and reading other questions and answers in the community, I think I've found the backups stored on my computer.
I just can't get anything to work. proc
I love my phone, please, please help!
In pretty easy to understand terms. (please no talk of clouds, etc. )
I didn't do any backups myself prior to starting b/c it clearly said all of those things would be backed up and restored during the process.
thank you!

when I started the update I was at the end of the preparing to download phase and now my screen is just flashing on and off with apple logo

Error 3004 during restore - solutions aren't working

Hi there, computer whizzes, programmers, knowledgable teenagers and master problem-solvers!
Now, I'm aware this sort of error is very common, and I've read pages and pages of forums and manuals, watched several videos and even bought a book on using iTunes for Windows. It's a simple, I'm told - iTunes want to connect to its servers to "verify" my restore/update, and it simply cannot get through!
Let me put this in better context...
(Yesterday, Nov 21st, 2013) I'm syncing my 5th Generation iPod Touch (never been jailbroken) to iTunes on my Windows 7 desktop PC (my hardware is ridiculously overpowered, so it's not a performance issue), like I've done, without issues, since I bought it in September of this year.
Now, guess what? iTunes alerts me that there's a software update for my iPod - iOS 7.0.4 or whatever it is. I think, "why not?" - the world's largest technology company will hardly be able to mess this up, will they? So I click download and install. It does so, and I'd better mention I originally had a 3-month-or-so out-of-date version of iTunes doing this (I wasn't bothered about the frequent updates, since I don't often experience problems with slightly outdated versions). After downloading the 1.2GB file containing the compressed iOS using iTunes' build-in download client, I clicked whatever it was that asked me if I wanted to install it on my iPod. The program runs for a bit, presumably backing up my iPod and removing the old iOS, essentially placing it back in factory settings ready for a new operating system:
This is where the problem begins...
Now, my memory may have failed me on a few of the minor details, but basically it reached the point where it was about to install the new iOS, having extracted the compressed file downloaded from the internet. At this point, with the progress bar in the iTunes programme literally one or two pixels from completion point, the dreaded noise of the windows alert pops up, along with an error message:
The pictures above are in order of appearance during the restore process, and this exact cycle has repeated itself about 20 - 30 times (yes, I've tried pretty much every solution out there).
I updated iTunes to the latest version as soon as the problem appeared, since my experience tells me that outdated software usually causes problems with upgrading a company's products.
The solutions I've been given have included:
- Re-installation of iTunes
- Disabling security software (I have AVG Internet security, paid version)
- Restarting computer
- Doing a selective start-up including only iTunes, mobile device utilities and quicktime
- "Repairing" iTunes
- Removing all perpherals connected to my system
- Changing my USB port (I have about 12 of them, and tried every single one)
- Fiddling with DFU mode
- Replacing the "hosts" file, or modifying it
- Re-downloading the iOS within iTunes.
- Restarting my wired connection to my router
None of these have worked at all - none have even changed which error message I get. Without exception, I've received error 3004 on each of my 20-30 attempts at a restore. It's very frustrating, to say the least - my organiser, my jukebox, my iMessenger, my calendar, my notes - they're all stuck as a backup within my computer in unusable form. My iPod's "bricked" to use a common phrase on these sites, and it's gradually, but surely, reducing my faith in Apple as the world's greatest electronics company.
Another suggestion was to use iTunes' "run diagnostics" feature. These are my results, which are also consistent without exception
As you can see, it seems the internet connection is the issue. So of course, using the same computer, I used Chrome to use THE INTERNET to search for a solution. I'm not ridiculously computer-"savvy", but I do know how to follow some fairly complex instuctions in computer use. So, in my probably naive opinion, I think the box above shows one or two issues with this diagnostics software. I apparently have no internet connection, yet iTunes is able to make a secure link to its Store, and suggest solutions found on the internet. If you're still in doubt, the iTunes Store works fine, as usual. I most obviously have internet connection.
If any of you computer geniuses have made it this far, here's what the diagnostics program within iTunes created for me, with my security software disabled:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.1.3.8
QuickTime 7.7
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003EB9800A0E4BA0
Current user is not an administrator.
The current local date and time is 2013-11-22 17:02:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD Radeon HD 6800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {3D399DA0-FD8E-48E4-A9B1-13689FD5BB70}
Description:          Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Fri Nov 22 15:44:41 2013
Lease Expires:          Mon Nov 25 15:44:41 2013
DNS Servers:          192.168.0.1
Adapter Name:          {03F67058-58B8-4E19-8CE2-281892F84C1D}
Description:          VirtualBox Host-Only Ethernet Adapter
IP Address:          192.168.56.1
Subnet Mask:          255.255.255.0
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    No
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-22 17:01:17.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
D: HL-DT-ST DVDRAM GH22NS70, Rev EX00
Drive is empty.
Error Correction is turned on for importing audio CDs.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
NEC Electronics USB 3.0 Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (5th generation) running firmware version 7.0.2
Serial Number:          CCQL52FCF4K4
iPhone 3G running firmware version 3.1.3
Serial Number:          88843E4MY7H
**** Device Sync Tests ****
No iPod, iPhone or iPad found.
It's a long list of technicalities, and if you, brave genius, can solve my desperate 1st-world problem, please post an answer. I'd be most grateful, and I'm sure it'll help out some unlucky people in the future. I'm pretty much at breaking point - hence the post on Apple's help forum. I'm hoping I've missed something obvious, since I'm not going to re-install my whole Windows 7 operating system. I'd rather buy a Mac. Just kidding. I'll never buy Mac now.

1.) Locate "C:/Windows/System32/Drivers/etc/hosts". Copy the "hosts" file onto your desktop as a backup if any errors may occur during the process.
2.) As an administrator, open the "hosts" file inside "etc" folder with Notepad and erase the last lines related to gs-apple that looks like this:
"#127.0.0.1 gs·apple·com"
3.) Restart iTunes if opened and connect your device after it is in DFU mode.
4.) Casually do a restore like normal, and you're done.
5.) After restore is completed, replace the "hosts" file inside the "etc" folder with the backup you've copied onto your Desktop to prevent possible future errors. Hope this works!

Can't get iPhone 4s out of recovery mode and always get error 40 during restore

I tried updating to ios 6.1.2 and I left it for a while since I had to do some stuff. When I came back, my iPhone is in recovery mode and I can't get it to restore using itunes. I always get error 40. I tried restoring on a different pc but it's still a no go. Is it possible that this has something to do with the hardware? I've already looked up possible solutions but my iphone's still in recovery mode. I never had this phone opened nor did I attempt to jailbreak it or anything. I tried asking my carrier for assistance but they're charging me for repairs. The fee's pretty expensive.

Read here:
http://support.apple.com/kb/ts3694#error40
Usually caused by security software on your computer.

3014 error occuring during restoration of IPOD 4g.

I have been trying to update or restor my ipod through itunes and every time it shows me a message that an unexceptional error is occurong 3014...
I have tried everythinggg. I'm a windows 7 user.It shows unsecure link to itune store.I'm confused what to do.Please help me resolving this issue.I have also jailbroken my idevice and I'm repenting mey decision.....I have downloaded each and everything and this error is testing meeeee..,...

That error is likely caused by the jailbreaking process.
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

IPhone 4 - Error 9 during Restore

Hi there,
I'm trying to Restore the iPhone but Error 9 keeps popping up. The iPhone is literally a dud now just stuck on the screen with the cable and iTunes symbol.
I've tried doing the Restore on a 13" MB Pro, iMac and Windows Vista 64 bit, all bringing up the same error. I am running iTunes 9.2.1 on all machines.
Any advice or info appreciated.
Thanks.

i agree mate the restore should fix the problem but guess what, it forces itunes to do the update. SO update is faulty and restores forces the update see the problem
Does the iPhone come with a warranty?
All iPhones, including reconditioned models, come with a 1 year limited Manufacturers warranty. If your iPhone experiences technical issues within a year of purchase, then the product can be returned to the point of purchase with a valid till receipt or other proof or purchase to enable repair, replacement or refund as appropriate. If you buy online, the easiest way to organise a repair or exchange is via Apple online, alternatively contact customer services.

Ipod Touch error 1611 during restoring. PLEASE HELP!!

I've bought my new ipod touch then I Updated to the new version. After that, there was an error showing on iTunes that my ipod touch had to be restored. Then in the middle of the reparing, it apears a message saing it couldnt restore due to error 1611. Please help me! I Have no idea what to do. I have allready reinstaled itunes and all apple aplicantions and it still happens this.
When I connect Itouch to itunes, it says that its on restore mode and happens this error. And all the discriptions of the itouch on iTunes says "N/A".
Please help me!
Thanks,
Filipe Baruzzi

Wow, and to think I was alone in this! I think this must be a glitch in the Itouch or something, because NO ONE seems to have an answer. I am having the exact same problem as all of you. SOMEONE - PLEASE HELP US!!!!!!

Error Msg during Restore to Factory Setting

I was performing a restore to factory settings on my imac, OSX 10.6.8. About 15-20mins into a restore it errors out saying could not complete b/c of the disc. I tried a 2nd time and it errored out again. Removed the disc, and now when I power up it gets to the grey screen and then shuts down. Please help.

Was there a reason why you are reinstalling OS 10.6.8?
See if Disk Utility on the 10.6 DVD can repair the Hard drive.
To do this: Insert the Install Disk 1 into the drive and then select Restart; when you hear the chime hold down C key until the apple logo appears.
This will take you to the installation software, but you do not want to install.
Select your language, then go up to the top menu bar where it says Utilities and navigate to the Disk Utility application.
Select your hard drive on the left, then go to the First Aid pane where you can click on Repair Disk.
If it finds errors, repeat the process until it reports no errors, otherwise note down the error.
After these repairs, quit the Installer, and restart again, same process, when you hear the chime hold down C key until the apple logo appears. Then do the Installation.
This is all predicated on the Hard drive being rectified. That is not guaranteed but let's hope you can fix the Hard drive.
Tech Specs for 10.6.8
http://support.apple.com/kb/SP575

Error 2001 during restore

my iphone 4 just lost it's mind and does not turn on or restore - getting error 2001. changed cables, re-installed iTunes - read all the articles....nothing - just caught in loop. Tried on new MBP, iMAC - same, same...no anti virus, security stuff...
2011-09-27 21:34:21.000 iTunes[456:207]: restore library built May 16 2011 at 00:11:35
2011-09-27 21:34:21.000 iTunes[456:207]: iTunes: iTunes 10.4.1
2011-09-27 21:34:21.000 iTunes[456:207]: iTunes: Software payload version: 8E600
2011-09-27 21:34:32.000 iTunes[456:11eaf]: iTunes: Specifying UOI boot image
2011-09-27 21:34:32.000 iTunes[456:11eaf]: requested restore behavior: Erase
2011-09-27 21:34:32.000 iTunes[456:11eaf]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.DpToy2RNNZ/amai/debug/tss-reques t.plist
2011-09-27 21:34:32.000 iTunes[456:11eaf]: amai: AMAuthInstallHttpMessageSendSync: httpRequest=<CFHTTPMessage 0x1c4a9e90>{url = http://gs.apple.com:80/TSS/controller?action=2; request = POST /TSS/controller?action=2 HTTP/1.1}
2011-09-27 21:34:33.000 iTunes[456:11eaf]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.0.0)
2011-09-27 21:34:33.000 iTunes[456:11eaf]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.DpToy2RNNZ/amai/debug/tss-respon se.plist
2011-09-27 21:34:34.000 iTunes[456:11343]: iBoot build-version = iBoot-931.72.14
2011-09-27 21:34:34.000 iTunes[456:11343]: iBoot build-style = RELEASE
2011-09-27 21:34:34.000 iTunes[456:11343]: DeviceRequest failed: 0xe000404f
2011-09-27 21:34:34.000 iTunes[456:11343]: command device request for 'getenv radio-error' failed: 2008
2011-09-27 21:34:34.000 iTunes[456:11343]: radio-error not set
2011-09-27 21:34:34.000 iTunes[456:11343]: unable to open device_map.txt: No such file or directory
2011-09-27 21:34:34.000 iTunes[456:11343]: <Recovery Mode Device 0x1ba48a40>: production fused device
2011-09-27 21:34:34.000 iTunes[456:11343]: <Recovery Mode Device 0x1ba48a40>: operation 4 progress -1
2011-09-27 21:34:34.000 iTunes[456:11343]: bootstrapping restore with iBEC
2011-09-27 21:34:34.000 iTunes[456:11343]: <Recovery Mode Device 0x1ba48a40>: operation 31 progress -1
2011-09-27 21:34:35.000 iTunes[456:11343]: <Recovery Mode Device 0x1ba48a40>: Recovery mode succeeded
2011-09-27 21:34:35.000 iTunes[456:207]: device disconnected (isDFU = 0)
2011-09-27 21:34:35.000 iTunes[456:143bb]: _AMRecoveryModeDeviceFinalize: 0x1ba48a40
2011-09-27 21:34:41.000 iTunes[456:207]: device connected (isDFU = 0)
2011-09-27 21:34:41.000 iTunes[456:207]: device software does not support nonce generation
2011-09-27 21:34:41.000 iTunes[456:207]: device software does not support nonce generation
2011-09-27 21:34:41.000 iTunes[456:207]: iTunes: SCEP 2
2011-09-27 21:34:41.000 iTunes[456:207]: device disconnected (isDFU = 0)
2011-09-27 21:34:42.000 iTunes[456:14757]: DeviceRequest failed: 0xe00002c0
2011-09-27 21:34:42.000 iTunes[456:14757]: unhandled error 0xe00002c0 returned as 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: command device request for 'getenv build-version' failed: 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: DeviceRequest failed: 0xe00002c0
2011-09-27 21:34:42.000 iTunes[456:14757]: unhandled error 0xe00002c0 returned as 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: command device request for 'getenv build-style' failed: 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: DeviceRequest failed: 0xe00002c0
2011-09-27 21:34:42.000 iTunes[456:14757]: unhandled error 0xe00002c0 returned as 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: command device request for 'getenv radio-error' failed: 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: radio-error not set
2011-09-27 21:34:42.000 iTunes[456:14757]: <Recovery Mode Device 0x175d3830>: operation 44 progress -1
2011-09-27 21:34:42.000 iTunes[456:14757]: requested restore behavior: Erase
2011-09-27 21:34:42.000 iTunes[456:14757]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2011-09-27 21:34:42.000 iTunes[456:14757]: unable to open device_map.txt: No such file or directory
2011-09-27 21:34:42.000 iTunes[456:14757]: <Recovery Mode Device 0x175d3830>: production fused device
2011-09-27 21:34:42.000 iTunes[456:14757]: DeviceRequest failed: 0xe00002c0
2011-09-27 21:34:42.000 iTunes[456:14757]: unhandled error 0xe00002c0 returned as 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: error setting interface's alternate setting: 2009
2011-09-27 21:34:42.000 iTunes[456:14757]: error opening USB device: 0xe00002c0 - will try again
2011-09-27 21:34:43.000 iTunes[456:14757]: error opening USB device: 0xe00002c0 - giving up
2011-09-27 21:34:43.000 iTunes[456:14757]: unhandled error 0xe00002c0 returned as 2001
2011-09-27 21:34:43.000 iTunes[456:14757]: AMRAuthInstallDeletePersonalizedBundle
2011-09-27 21:34:43.000 iTunes[456:14757]: removed personalized bundle
2011-09-27 21:34:43.000 iTunes[456:14757]: <Recovery Mode Device 0x175d3830>: Recovery mode failed (result = 2001)
2011-09-27 21:34:43.000 iTunes[456:143bb]: _AMRecoveryModeDeviceFinalize: 0x175d3830
2011-09-27 21:34:43.000 iTunes[456:143bb]: iTunes: Restore error 2001

correction Verizon iPhone IOS 4.2.10

WSOD, error 21 during restore

I woke up this morning and my phone was dead. Plugged it into the wall to start charging it, phone never responded. Tried an alternate wall charger, nothing. Plugged it into my computer, a screen popped up saying the iphone needs to be restored before it can be used in itunes library. Downloaded the update, which took an hour and several attempts, phone went to verify restoration with apples servers, iphone screen turned white and error 21 came up. Looked it up and found mainly security issues, so I disabled all my firewall antispyware antimalware to open up the ports for the servers and still same issue. Reinstalled itunes with latest updates, nothing, created a new windows acct and downloaded itunes there, nothing. I'm not super computer savvy so I'd like to avoid having to delete files and installing or reinstalling anything else. I've tried pressing power and home at the same time, which is how I got to recovery mode to begin with. I'm active duty so I don't have time to go to ATT or apple stores.

Took the phone into an apple store today, apparently there was indeed a hardware issue. The tech connected the phone to their computer and got the same error, he looked up the error code and wasn't able to come up with an answer to troubleshoot so he replaced the iphone entirely.
IF YOU GET ERROR CODE 21 AND CANNOT RESTORE, DO NOT WASTE YOUR TIME, GO TO AN APPLE STORE AND HAVE IT REPLACED.

HT1174 Unspecified Error (9) during restore????????????????????

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