HT1199 iPhoto & Preview won't function?

Since updating to OS X 10.7.4, I can't access either Preview or iPhoto.
The blue light comes on, and the icons bounce, but the applications don't open and you can't use them. Software update says that everything is up to date and there is nothing left to update. Nothing at Apple Support in the troubleshooter section offers any help.
It is iPhoto version 9.3
and Preview version 5.5.2
The only other software I've downloaded is the latest Office 2011 for Mac, but I put that on the computer AFTER the problem had already started.
Can anybody offer any suggestions?

Baby Boomer (USofA) wrote:
You previously mentioned that your colleague could open the jpeg. Does your colleague have the same OS as yourself?
Don't know what OS he's on.
Are you sure the pic you have is .jpeg. It's possible that it is corrupted. Are you having problems opening other .jpeg files?
It says it's a jpeg. He sent it as a jpeg. It has a crazy creation date, though- July 5, 1929.
Try the following: Trash the com.apple.Preview.plist file.
Home/Preferences/com.apple.Preview.plist
This didn't work.
Try running +repair disk+ from your *software install DVD* and afterwards, run +repair permissions+ *from your HD.*
Will try tomorrow.
Thanks.
BC

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Originals won't open in iPhoto, Preview, Photoshop; Corrupted files?

I am using the latest version of iPhoto 6 (6.0.5, I think).
I have 2 external Firewire hard drives. One is for backup. One is for my music and pictures.
Everytime I would start iPhoto I would get "rebuild thumbnail cache". Knowing this is not normal, I used the latest version of Backup, and backed up to an external hard drive.
Now the external hard drive with the music and photos has failed completely (I think the circuit board is fried, but that's another story).
I restored my iPhoto library from my backup, to my computer's main drive. I checked permissions, and none required fixing.
Now all of my pictures are corrupted. The thumbnails show, but neither the originals nor the modified picture files will open in iPhoto, Preview, or Photoshop. I get the infamous "unknown or invalid JPEG marker type" error.
And I have rebuilt the iPhoto database several times to no avail.
I have 13500 pictures in my library, including the birth of my daughter and 3 years of her growing up. There must be a way to fix this.
Please help!
20" iMac G5 2.0/MacBook 1.83/eMac 1.25 Mac OS X (10.4.8)

Robert
Sorry to hear of your problems.
Right now I would concentrate on getting the pics back, and figure out the iPhoto part later.
Select one of the pics in the Finder and try change the file suffix: if it's pic.jpg, then try pic.JPG or .jpeg and see if that helps.
Try open the pics with Graphic Converter, which seems to be less fussy about things. You can download it here: http://www.lemkesoft.com/
BackUp (if this is the Apple App we're talking about) creates a pkg file. Can you see the one you restored from? Right click on it, and choose 'Show Package Files. Inside you'll find a .dmg file. This contains the actual files. Mount the dmg and see if you can find the files inside it. Can you view them in Preview?
Regards
TD

HT5037 The iPhoto Library Upgrader tool doesn't work. I've downloaded it, and follow the directions, but iPhoto still won't open.

The iPhoto Library Upgrader tool doesn't work. I've downloaded it, and follow the directions, but iPhoto still won't open.

Your Library is damaged.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
As for goign back: do you have an undamaged library?
Regards
TD

Iphoto preview not showing corrections with Yosemite

I created a new iPhoto file for 2015 and when I make adjustments to some of the photos with an outside editor (PhotoShop), the preview image does not show the corrections after making the changes. This has always worked before.
If I click to open the preview image after changes were made, the image shows with the corrections made but the menu under photos does not have the "revert to original" active and is grayed out, even though there have been changes. Yet, if I check the package contents of the 2015 iPhoto file to check the contents for the new pictures, the changed photos are shown under previews and the originals are shown in masters.
Since I got the iPhone, I had not used my digital camera since a June 2014 vacation. The preview corrections will always show if it is an iPhone picture but will not show the corrections if it is from my digital camera. If I export the camera photos with Image Capture to another folder not associated with iPhoto, then import the the pictures into iPhoto using the Import function, corrections will be saved and the preview will change to show the corrections (as previously). The picture also shows the revert to original option as available.
I had not used the camera since I upgraded to Yosemite so I went back to experiment in Mavericks which is on another drive and imported a test picture from the camera into iPhoto, made extreme changes to make it easier to see in the preview, and saved. The preview showed the corrections and iPhoto behaved as expected. I imported the same picture into Yosemite from the camera into iPhoto, made new radical changes and the preview did not change, no revert available, or the changes saved. Import in both instances was using the same picture on the same SDHC card in an external card reader.
These experiments seem to show that the problem is not my pictures or the card, but it a problem with iPhoto importing digital camera pictures under Yosemite. Since the iPhone imports directly and not through a reader, can it be that iPhoto under Yosemite has a problem communicating with the reader that does still work under Mavericks?
I know how to avoid the problem by this two step importing, although it will not break the photos into the auto-split of the events to individual days as would be if directly imported, but as one cluster of multiple day photos - a problem since I sort by date under View. The splitting by days is important for me. I do not want to sort trip pictures into individual days before importing as I might have as many as 1,000 photos in a single trip!
Is there a solution?

Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Screenshots are from PSE 10
Note 1: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
Note 2: editing a RAW file with either PSE or PS creates a new file which must be saved outside of iPhoto, i.e. the Desktop, and imported as a new photo into the iPhoto Library.

I am having trouble with iPhoto-it won't launch.

am having trouble with iPhoto-it won't launch and leaves a blank white screen box and spinning wheel of death-if I re-install software-will I lose all photos and faces settings? Any ideas-this is a Mac Pro and Xserve school system.
It seemed to stem from when I was transferring some movie footage from an HD camcorder to iMovie.
This is a school system and I'm worried I may lose many photos and face recognition data.
Phil

1. The library is separate from the application, so re-installing shouldn't cause an issue with the actual photos. But it would be foolhardy in the extreme to do anything without first backing up.
2. Often these issues are caused by a damaged Library, so reinstalling doesn't change much.
FWIW
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.
Alternative approach:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Preview won't open JPG image on a USB stick.

Preview won't open 'JPG' images downloaded from a USB stick. I get this message, "The image"IMG_0091.JPG" could not be opened" It may be damaged or use a file format that Preview doesn't recognise.
I can see the thumbnail, but they won't open. Can I change this in some way? And, no, I can't download them again as I have erased them from the memory card, but they are saved in iphoto.

You can try deleting the .plist. Quit Preview first.
https://discussions.apple.com/message/18762411#18762411

IPhoto 11 won't launch and crashes every time I try to rebuild the library. Urgh.

iPhoto 11 won't launch- it's another case of an infinite skinny wheel. I've tried rebuilding the library numerous times, each time it takes about a day and each time it crashes near the end. This is just ridiculous. Any tips folks?
APPLE if you can hear me... shouldn't you be testing this stuff prior to release? I know you do but I mean, like REALLY testing it? This is my second iPhoto upgrade disaster. The last time I lost my entire library, had to spend £80 on recovery software that recovered not only most of my photos, but every image cached on my machine. So then I had the fun of sorting through literally thousands of images...
And I only got the upgrade becasue my iPhone is refusing to sync, freezing on the iPhoto bit. Gah.

Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there.

My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there. Any way to fix it ?

Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

Is there a way to use the preview in browser function without an Internet connection?

This morning our cable modem was down and I was making some changes to a page in a Muse site I'm designing. I wanted to preview the changes in a browser, but when I clicked on the Preview button (or clicked on preview in browser), I received a notification that it was checking for an Internet connection and the preview page never completed. Is there a way to use the preview in browser function in Muse without an Internet connection?

Thanks for getting back to me! When our cable modem went down, we were still connected to Airport Base Station, and perhaps it appeared to Muse that we did have an Internet connection. In any case, we have now received a new cable modem and our network is working again. As you suggested, I disconnected from the network and tried preview in Muse again, and now it seems to be working just fine. Perhaps it was just the circumstances of our network problem this morning. Good to know I can use the Muse Preview function off-line!

ITunes & iPhoto suddenly won't recognize my iPhone 4S

I've made some purchases recently both in and out of iTunes, so I decided I wanted to download them to my phone this morning. I plugged in my iPhone 4S (v7.1.2) and opened iTunes (v11.3), but iTunes wouldn't recognize the phone, even after I rebooted the phone, checked the cable, rebooted and reinstalled iTunes, etc.
My phone is charging, so my MacBook (which is running Mavericks OS 10.9.4) is definitely connecting to it.
But when I tried iPhoto, it won't recognize my phone, either. I rechecked the cable. It seems to be fine. I even tried a new cable. No dice.
What's going on? Anyone else experience this? It's the first time since I first starting using iPhones in 2008 that I've ever had this kind of problem.
Thanks in advance!

What do you mean OS X won't allow you to uninstall iTunes?
Very rarely is needing to uninstall iTunes on a Mac before reinstalling required as is required with the spagetti code involved with Windoze.
http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US

IPhoto/iTunes won't update or open on Macbook

Here's the background. I have a MacBook which has been taken in for repairs twice. The first time they replaced the motherboard and then the second time they replaced the battery and the part where the charger attaches to the laptop. It's about 3-4 years old. For about 6 or more months now updates haven't been working. I click to install them and it does the whole loading process, restarts, etc. and when it finally starts up again, nothing has been installed or updated. So now iTunes and iPhoto won't work because i "don't have the latest version". I can't access any of my photos or sync my iPhone. Recently I bought a MacBook Air because I'm afraid of losing all my work since my MacBook isn't responding to anything. The store I bought my MacBook Air from put my iTunes songs and movies onto my Air at my request. Unfortunately they only put on the songs I bought from iTunes and not the ones I downloaded from elsewhere so instead of having 2000 songs I only have 150. The space on the Air is minimal and I'm planning on buying an external hardrive to hold everything from my MacBook. Which brings me to the problem. iTunes and iPhoto now won't open at all on my MacBook. iPhoto just says "You can't open your current photo library using this version of iPhoto. You have made changes to your photo library using a newer version of iPhoto. Do you want to quit and use the latest version of iPhoto, or do you want to create a new photo library?" but then only lets me quit. I don't understand what it means by a newer version since I haven't managed to update it for a long time. Then when I open iTunes, it just tells me to update it, which I click and load and shut down and wait for, and then when I open it up again it tells me to update the same program... I can tell updating is not working since usually it would take a while, whereas on my Macbook it just shuts down and restarts right away. Very frustrating!!!! If anyone has any tips or ideas as to what I'm doing wrong please let me know. I really don't want to take it in and pay for repairs or advice if it's something I can fix myself. Thank you!

OS X: How to quit an unresponsive application using Force Quit

PDF files created in Preview won't open in Adobe Reader

I consider Preview to be a swiss army knife when it comes to working with PDF and graphic files. Lately (since the last OS update?) PDF files created in Preview won't open in Adobe Reader. Reader either crashes or just becomes unresponsive. I've been able to open the files in older versions of Adobe Professional but Reader 8 or 9 can't open the files. Anyone else experiencing these problems?

Yes. We noticed this problem after upgrading to 10.6.7. When we made a PDF from Word 2011 or even Text Edit through Adobe's "Save as Adobe PDF" it would hang. When we made a PDF using Apple's "Save as PDF" it would lock up Acrobat Pro 9 and also Acrobat Pro X. NOTE that this only happened using Adobe OTF fonts.
I posted this problem on Adobe's forum and received a message from admin there that this was caused by a change in font handling with Apple's 10.6.7 update.
As of yet, no solution has been posted. I also received a message from Adobe's Tech Support that it was forwarded to their engineers.
Still waiting.

I can't seem to get rid of OR use Adobe Reader after I let it into Safari 7. How do I get to the point where Reader is not my preferred anything, but can still be used if Preview won't open something?

I can't seem to get rid of OR use Adobe Reader after I let it into Safari 7. How do I get to the point where Reader is not my preferred anything, but can still be used if Preview won't open something?

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

I received a .pdf document as an attachment to an Entourage Email. It refuse to print on my HP4050N printer which is otherwise performing as advertised. Printing fron the desktop, Adobe 9.4.4 nor Preview won't work. I have a PowerPC G5, OS 10.4.11.

I received a .pdf document as an attachment to an Entourage Email. It refuse to print on my HP4050N printer which is otherwise performing as advertised. Printing fron the desktop, Adobe 9.4.4 nor Preview won't work. I have a PowerPC G5, OS 10.4.11.

I think the file has somehow been corrupted. Can you have the person that sent it to you send another copy?
 Cheers, Tom

Preview won't print

Preview won't print most PDF files that I've created using the 'Save as PDF' in the print dialog window. It just spits out blank pages. If I select 'Preview' it show the document correctly but telling it to Print just produces a lot of blank pages.
This also happens to many PDF files that I've downloaded and were not created on my machine.
Any ideas what the problem is?
Thanks in advance

Sounds like a driver issue. Has this ever worked or is this the first time you've tried? I'd test in a new user to be sure it isn't a corrupt Preview preference (which you could isolate in ~/Library/Preferences/). If the same thing happens in a new user, I'd say it's the printer settings. Try resetting the printer system via Printer Setup Utility and then go back to Sys Prefs > Print & Fax to add your printer. You could need to re-install the driver as well if that doesn't resolve. Good luck!
20" iMac G5 (ALS) Mac OS X (10.4.5) 2GB RAM, 400GB HD; iPod nano 4G (white)

HT1199 iPhoto & Preview won't function?

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