HT1206 Since transferring my iTunes from my pc to my Mac I can't play the songs I purchased on my old account with a email address I no longer use, so all my songs on my play list that I had on my PC I can't play, nor can I deauthorize my computer.

Please help.

That email address which you no longer use, was it created as an Apple ID?
Yes? Great
Know/Remember the password for that Apple iD?
Yes? Great
Goto Appleid.apple.com - Manage - Sign In - Edit Old Email Apple ID to New Valid Email - Save - You get to keep your purchases. [Unless you already created a whole new Apple ID with the most recent Valid Email address... At bottom of reply.]
Old unavailable Email created as an Apple ID?
No, Sorry unable to merge purchases - those will be gone
Yes To Apple iD?
Great
Know/Remember the password for that apple ID?
No, hmmm a few things - however still not a gaurantee
1 - Reset Password at My Apple ID [Appleid.apple.com]
Reset Password - Found under Manage
Chose either [Email Authentication OR Secureity Questions]
[Email Authentication will only work IF you had/have a recovery email set up - Other wise hope you remember the answers to your questions]
2 - Contact AppleCare Account Secureity via Expresslane.apple.com
Note: Hope you can Verify your information - As only way to have password reset
Not able to Verify Information? Sorry purchases are now no longer available.
And ajnother Note:
If you have already went and create a New Apple ID with your most recent Valid Email Address - you are not at all completely out of luck [Unless you are unable to reset your password for the Original Apple iD then you are.]
But can create another [Valid/bogus] email from a free domain.
Once get password reset for Old un-available Email Address Apple ID
Then you first want to edit the New Apple ID with the other new email
This frees up the email you want to use for your apple id
Sign into Older Apple ID edit with email you want to use.
Hope this information helps you!

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