HT1206 There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be ch

There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

Similar Messages

HT1848 I cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please hel

cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please help me

Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

Getting authorization error message: Required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I have recently purchased this MacBook used and am trying to authorize it on the iTunes Store but even after uninstalling iTunes and re-installing it with a fresh copy I'm getting this error message: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." And I have no idea of where or how to fix this issue. Any help or suggestions will be greatly appreciated. I even tried to deauthorize this computer and got the same error message. HELP!

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

HT1420 When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

iTunes: Missing folder or incorrect permissions may prevent authorization
Mac OS X
Log in to your computer using an administrator account.
In the Finder, choose Go to Folder from the Go menu.
Type: "/Users" (without quotes) and click Go.
If the Shared folder exists
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod -R 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod -R 1777 /Users/Shared
Press Return.
Quit Terminal.
If the Shared folder does not exist
The following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions.
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Type or copy and paste the following command into the Terminal window:sudo mkdir -p /Users/Shared/
Press Return.
Enter your administrator account password when prompted, then press Return.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod 1777 /Users/Shared
Press Return.
Quit Terminal.

I can't sync my macbook air with my ipad, problems with authorization... this keeps cropping up: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permi"

Help, cannot sync completely with my ipad, and i also cannot remove or delete shared photos which are clogging up my ipad 64GB memory! Some issue with this keeps croppin gup, so frustrating:
"The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
Not sure how we can correct his permissions problem, and whether authorising or deautorizing makes any difference, with more and more errors keep popping up, this got to be such after an update of the OS, can remember which!?
HELP!!!

follow this:
Launch iTunes
select iTunes Store from the menu on the left side.
sign in via the link on the top right area if you haven't done so already
click the link where you Apple ID email appears, enter your Apple ID password, click View Account, this will take you to a page displaying detailed information about your Apple ID account.
The last item under Apple ID summary should be Computer Authorisations, click Deauthorize All
now reauthorize any computers as needed when the system prompts you.
good luck.

I keep getting this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I keep getting this messae when I try to share itune to my new mac The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

TS1459 The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

please help me how to authorize my computer as it always say The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

Many thanks. If you're on Mac OS, let's try the following document:
iTunes: Missing folder or incorrect permissions may prevent authorization

Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I don't understand what to do. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

jackeskew wrote:
I don't understand what to do. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
Can you explain a bit more about what you are trying to do or what you were trying to open? You need to add a lot more details.
Thanks
Pete

I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss

I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
how do I find the file and replace it or install it?

I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
Dr. Bob001

There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

It prevents me to sync my iPhone, how can I fix that?

De-authorize - repair permissions with Disk Utility - reboot you Mac - authorize your Mac.
See if that helps.
MJ

ITunes Error "There was an error storing your authorization information ...

I cannot play music downloaded from itunes. I have a dell computer with Windows XP Media with 4 users set up. One user has an itunes library that we downloaded music from itunes and got the following messages when trying to access the song.
1. open itunes and click on purchased song
2. the authorize computer pop-up window says this computer is not authorized to play "my doorbell", would you like to authorize it?
3. I enter the name and password and click authorize.
4. itunes tells me you have authorized 1 out of 5 machines.
5. I click ok and another pop-up box tells me "There was an error storing your authorization information on this computer. The required file was not found or has permission errors. Correct the permission problem and try again or deauthorize this computer if the permissions cannot be changed."
I followed the suggestions from a 3/21/06 posting on this matter, to the best of my ability, to no avail.
I've uninstalled itunes, run my disk cleanup utility to remove all unnecessary files (hoping to remove any orphan files) and re-installed itunes which did nothing. the 3/21 posting said to delete the library itl file and imported the library xml file (again). I am not sure what that means so I did not take this step.
Any help would be appreciated.-lpo
Windows XP

Hmmm... I know this issue as been covered before in these post by Katrina and B noir, try searching the post Im looking now to see if I can find it
OK I found it, go here and follow the link Katrina offers http://discussions.apple.com/thread.jspa?messageID=2160752&#2160752
Also make sure "Fast User Switching" is off for the 4 accounts you have on this PC and that the account you have downloaded content on is a adminisrtative one

There was an error storing your authorization information...

With iTunes 5 I went to the music store and tried to double-click a song just to hear a preview (Black Eyed Peas, Let's Get it Started). I was asked to authorize my computer, it said I had authorized 4 of 5 correctly (I have only 2 machines using it, but whatever) and then I got this error:
"There was an error storing your authorization information on this computer.
The requested directory was not found or there was a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
I'm on Windows, with admin access, so it's not a permissions problem. I checked the Apple Computer folder in my Documents and Settings\Application Data folder, and I have write permissions there. I deauthorized this computer, but it gave me the exact same error.
In the knowledge base there is a fix for Macs, but nothing listed for PCs. I had no problems using the store with iTunes 4.9, this is a new problem for me with 5.0. So, until there's a fix, no ITMS purchases for me!

I'm having this problem as well. I'm dissapointed it's so hard to find information on the subject.
One of the things I guessed might have bee a problem is that my music files are on a file server on the network but when I changed the iTunes music folder location back to my local drive, I still hade the problem.
Another non-standard setup I have is a recent HD change. I copied my partitions to a new drive via PQ Partition Magic. I've had no problems with any other app, but I can't help but wonder if iTunes stores some kind of invisible autorization information in a hidden section of the partition that it can no longer access.
In any case, a word from the fine folks at Apple would sure help. What do you guys have to say?

There was an error storing your authorization information on this computer

Continue to get the same message over and over again and I cannot sync my iphone.
"there was an error storing your authorization information on this computer"
Apple support has not offered any assistance.
I have uninstalled and reinstalled the software several times.
Can anyone please help me this is so frustrating and apple has been no help.
Thank you

I have also searched through all discussions similar to this one and nothing has proven to work.
So anyone please help!

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
http://support.apple.com/kb/TS1389
that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there

HT1206 There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be ch

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