HT1206 When I click on store, I do not get a choice to deauthorize computers. ?? I cannot access my songs on my iMac. Prior to this computer I've used HP's...

When I click on "store" llike is suggested, I do not get an option to choose to deauthorize. Any suggestions. This is my first Mac. I never had problems with my hp's.. I also have an ipad and iphone, but do not have my music library on them.
claudia

You are probably selecting the wrong store area.
The Store tab on the top menu-bar is where you want to click.

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I have itune 10.5 with windows 7, when i click itune store it is not connected and show blank page

I have itune 10.5 with windows 7, when i click itune store it is not connected and show blank page.

You can't, Anh. That's what people are telling you. At this time there's no way to get out of recovery mode. You're playing around with beta software and this is what you get.
Tell your "developer friend" he needs to talk to other developers to see if this can be fixed, or have him replace your devices that you should never have let him play with to begin with.

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

It sounds like your iPhoto Advanced preferences are set to not copy photos during import, i.e. a Referenced library:
Check your Advanced preferences to see if that's the case. If it is the best solution would be to select the checkbox to copy the photos and reimport the photos from the flash drive. Then check the new import. It it was OK you can delete the previous event with the "missing" photos.
OT

When I try to iTunes Match I get 'Please Sign In Again' error, I cannot access the songs which are visible in the iCloud in my music library on both iPad and iPhone

when I try to iTunes Match I get 'Please Sign In Again' error, I cannot access the songs which are visible in the iCloud in my music library on both iPad and iPhone

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

Does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please!

does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please! thanx

Work through all the troubleshooting here: iTunes: Advanced iTunes Store troubleshooting
B-rock

I cannot access the itunes store, can play my music but when I click on store I get iTunes 10 (free download page) can't search store. what is this?

I cannot access the itunes store. When I click on store I get the iTunes 10 (free download) page. It won't go away or allow me to search. I can play music in my library. How do I fix this?

Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

I am trying to publish my ibook. When I click the publish icon i immediately get this message: 'iBooks Author couldn't connect to the iBooks store'. My internet connection is fine, and this book was uploading fine yesterday. I want to change metadata

I am trying to publish my ibook. When I click the publish icon I immediately get this message: 'iBooks Author couldn't connect to the iBooks store. Check your internet connection, then try again.' My internet connection is fine, and this book was uploading fine yesterday. I want to change metadata.

When you are having problems with a site - consider weather between you and it and amount of traffic (time of day).
Bad weather can cause problems with a connection as it travels on the information highway - hazard a guess all traffic that went through Buffalo is being routed elsewhere.
Bad weather can slow down handshake etc to the point of requiring too many resends - so Ibook is timing you out.

HT201272 I bought 3 albums on my iPod, but then I got locked out of it, and on my new laptop when I click on 'purchased' it's not there, I'm also signed in with the account I bought it on, any suggestions?

I bought 3 albums on my iPod, but then I got locked out of it, and on my new laptop when I click on 'purchased' it's not there, I'm also signed in with the account I bought it on, any suggestions?

Hello AstarteLydianna,
The following article provides some additional troubleshooting steps that can help get the App Store working on your iPod Touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I cannot change the value in about:newtab from "newtab" to "blank." The dialog is displayed but when I click Ok, the value is not changed.

I cannot change the value in about:newtab from "newtab" to "blank." The dialog is displayed but when I click Ok, the value is not changed.
===Answer===
Comment on usual method and solution, by a forum Moderator.
As long as there are no confounding factors, such as certain extensions, or a user.jsfile the procedure is as follows
# Open a new tab and type "about:config" in the address bar.
# In the Search bar type: "newtab"
# Locate and double click "browser.newtab.url"
# In the "Enter String Value" box change "'''about:newtab'''" to "'''about:blank'''" and click OK.
# Verify that the value has changed and now all new tabs will be blank.
See post under by ''pirate048'' [/questions/976589?page=2#answer-509482] ~J99

Have to say that I rather agree with Mark..all we want is a simple, unadorned clean page that doe not track and show usage!! WHY NOT!! Is it too simple for developers..we aren't all (nor do we want to be!) software experts! Come on Mozilla..tidy up and clean up..it might be a quicker programme too!!

When I compose an E-mail my address book will not open when I click on TO or CC, but it does work on other computers and also if I use explorer.

My address book will not show when I click on the TO or CC button, a mozilla page does open but there is no content. My E-mail accounts work fine on other computers. It also works fine on this computer if I use Explorer instead.

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" 
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies" 
 
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
Your plugins list shows outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.1 r53
* Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Adobe Reader]] plugin to the latest version.
*http://get.adobe.com/reader/otherversions/
You can also try to disable the "My Web Search Plugin Stub for 32-bit Windows". 
See [[Troubleshooting plugins]]
http://www.safer-networking.com/removemywebsearch.php
http://www.pchell.com/support/mywebsearch.shtml - PC Hell: My Web Search Removal Instructions

I am showing firefox in my tray but when I click on it, it will not open to a full screen. I have been using it up until today without a problem in Windows 7

When I put my mouse over the firefox icon in the lower tray it shows small pictures of the home page but when i click on these they will not open to a full page. I am using windows 7. This problem just started today. I can use internet explorer without a problem. Thanks for any assistance you can give. I contact HP and they said to contact your support as they only support internet explorer.

below is what I get with the dev.jeffersonscher.com etc. url. But what do I do with this information? I can launch safe mode, but I still get only the 2" icon/window of Firefox.
JavaScript Browser Tests
navigator object properties
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navigator.appName = Microsoft Internet Explorer
navigator.appCodeName = Mozilla
navigator.appVersion = 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
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DOM methods/collections
if(document.getElementById) = true
if(document.layers) = false
if(document.all) = true
window properties
if(top.window.moveTo) = true
if(top.window.moveTo(0,0)) =
The following data is reported by a server running Microsoft IIS server and ASP:
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After aborted rebuild in Mail: I can see and select the message in the center pane and when I click on it to display, I get "Loading" text, but nothing comes up

I have searched quite a bit to find a resolution to this problem, with no success. Any help would be appreciated.
I decided to rebuild my inboxes by following this advice: http://support.apple.com/kb/PH11704. The rebuild took several hours and at 96% (4 minutes remaining apparently), the indexing froze (that is, after 8 hours, the message was still telling me "4 minutes left"). I forced quit mail, restored the previous Envelope files from the trash, and everything seemed fine.
However, since this failed attempt, I can see and select the message in the center pane and when I click on it to display, I get "Loading" text, but nothing comes up. All messages in my various inboxes have the reloading problem, EXCEPT messages that I downloaded since the aborted rebuild (in other words, there are about 40 messages that I downloaded since I tried the rebuild and I have no problem with these). The other 70,000 messages however wont load, even though I can see them in the centre pane and spotlight has no problem finding them and showing me their contents (when I hover the mouse over the message). When I click on the message in spotlight, mail opens and the loading problem re-occurs.
Since then, based on various suggestions I found for similar issues, I have used Disk Utility to verify and repair permissions and the drive. I used Onix to rebuild the Mail index (that only took about a minute - I am not sure how to interpret this when compared to the hours the rebuild took with Mail). No joy, I still have the same problem. I even restored one of my inboxes via Time Machine and the same issue with loading continues.
I am using ML 10.8.2. I have a combination of IMAP accounts (work) and POP accounts (personal). The issue of loading occurs irrespective of the account.
I am baffled and am now considering migrating to either Thunderbird or Postbox 3 to try and solve my problem. I prefer to stay with Mail. I should note also that I am using MailTags with Mail (http://www.indev.ca/MailTags.html), although I have not used any of the features. I upgraded to ML from SL about 2 weeks ago. It was very smooth and there appear to be no issues (not sure how helpful this is and probably not at all related to this issue).
Any suggestions much appreciated!

Maybe these will help:
https://discussions.apple.com/message/17677533#17677533
https://discussions.apple.com/message/18324129#18324129
https://discussions.apple.com/message/18203126#18203126

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with. with a

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with.

I suspect if you're trying to open a file in 08 that's been opened in 09 the file has been updated to 09 and will not open in 08.

Cannot send email. When I click Write the window does not open properly. Does not have the "send, spelling, attach security save" line.

Cannot send email. When I click Write the window does not open properly. Does not have the "send, spelling, attach, security, save line there. Then when I click File, then Send now it will not send. A message comes up saying my SMTP server failed. Have check and everything appears to be o.k.

Hi Stephen,
What version of MS Office are you using?
Are you facing the issue similar to that mentioned here: Acrobat/Reader: Attach to Email button not working for PDFs referenced from long URLs
Open Acrobat. Use the click-path Edit - Preferences - select the Category "Email Accounts". In the dialog there is the "Add Account" drop-down. Select "Add Other". The "Add Webmail Account" dialog presents. You'll fill out the dialog's fields with Outlook.com settings. (don't forget the "Advance Settings" button)
From a look-see on the web it appears that the following are the needed settings. BUT, you'll be wanting to validate.
The Outlook.com SMTP server settings for sending outgoing messages from an email program on desktop, cell phone or mobile device are:
• Outlook.com SMTP server address: smtp.live.com
• Outlook.com SMTP user name: Your full Outlook.com email address (not an alias)
• Outlook.com SMTP password': Your Outlook.com password
• Outlook.com SMTP port: 587
• Outlook.com SMTP TLS/SSL encryption required: yes
For incoming messages from an Outlook.com account to an email program using POP, use the Windows Live Hotmail POP3 server settings.
The Outlook.com POP server settings for downloading new incoming messages to email program, cell phone or mobile device are:
• Outlook.com POP server address: pop3.live.com
• Outlook.com POP user name: Your full Outlook.com email address (not an alias)
• Outlook.com POP password: Your Outlook.com password
• Outlook.com POP port: 995
• Outlook.com POP TLS/SSL encryption required: yes
Regards,
Rave

How can I restore my playlist folders in itunes? They are there but the individual song titles aren't listed. They are only listed by album. This makes it very difficult to find songs in my playlist. Also,when I click on music, it will not list options.

My itunes account is messed up. How can I restore my playlist folders in itunes? The list's are there but the individual song titles aren't. They are only listed by album. I can only see the song titles as they are played at the top of my itunes. This makes it very difficult to find songs in my playlist. Also when in the itunes store, I am not able to see music genre choices, or search for a song or group.
Thank you

Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L

HT1206 When I click on store, I do not get a choice to deauthorize computers. ?? I cannot access my songs on my iMac. Prior to this computer I've used HP's...

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