HT1209 Pre-ordered albums not showing in "Purchases" after delivery

Hi
I recently purchased two albums on iTunes on my iPhone that were pre-ordered by a few days. On the release date I was duly notified and dowloaded them to my phone successfully.
Today I am trying to download them to my iMac but they don't appear in my "Purchases" list. Other items I have ordered which were not pre-orders are all there in the list OK.
Any suggestions?
Thanks
Andy

Anyone got any clues on this one? Guess I'll have to formally raise it wioth Apple support.
thx/Andy

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It typically takes 15-20 days for base points and pre-order bonuses to post, so you won't necessarily see an entry for your Call of Duty: Advanced Warfare purchase quite yet. The points associated with the pre-order bonus certificate may also not appear as pending and instead simply be available for use at the end of that timeframe.
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Hello Kendrick25,
I would be eager to download and listen to a pre-ordered album as well. I found a couple of resources that might help with downloading this purchase.
First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
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http://support.apple.com/kb/HT1725
If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again. You can find the steps to do this in the section titled "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
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http://support.apple.com/kb/HT2519
If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
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http://support.apple.com/kb/HT1933
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http://support.apple.com/kb/HT5714
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Does it show in the Purchased tab in the iTunes store app on your phone, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading ?

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Attempt 1: I went to the album page. The album and every song say "purchased", which makes me unable to press a "download" option.
Attempt 2: I checked for available downloads but came up with nothing.
Attempt 3: I managed my preorders from my account options page. The only option there was to cancel my pre-order (even though the album is already available).
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First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
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http://support.apple.com/kb/HT1725
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http://support.apple.com/kb/PH12491
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http://support.apple.com/kb/HT1933
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HT1209 Pre-ordered albums not showing in "Purchases" after delivery

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