HT1212 3194 error

Hi
my kids have locked the ipod touch and cannot remember the passcode. I am trying to do a restore and the eroor 3194 comes up.
Please can anyne help in restoring my ipod.
Regards

Hello Stevrosbee,
It sounds like you are getting the error 3194 when trying to update your iPad:
This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
It sounds like you have followed the steps in the section titled "Check your hosts file" before you restored, but have you followed the steps in the section titled "Address TCP/IP filtering, firewall, or security software" to see if your security software could be causing the issue?  If not, I recommend following those steps next:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/ts4451
Thank you for using Apple Support Communities.
Best,
Sheila M.

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    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
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    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
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    Subnet Mask:    0.0.0.0
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    Message was edited by: dilip_b

    I think its weird that I experienced both the 3194 error code and "secure link to the itunes store failed" diagnostics error on three computers running on different OS (XP, vista and 7), itunes version and connectivity types (wireless and cabled). Could it be possible that there is a problem on Apple's server?
    Are you still there, shintenhouji?
    Perhaps try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
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