HT1212 Because it says ipod disabled I cant get it to reset, i try holding down the sleep/wake button and home or either or and nothing happens. what now?
The i pod is disabled I cant conect to i tunes because it says to enter password. I have followed the steps to try a hard reset by holding down just the sleep/wake button or that and home button till the slidder bar showes which is not happening it has the lock symbol in the middle top screen of the red bar so i cant even get it to unlock.... any suggestions on how to shut this thing off so i can get it into recovery mode to reset it?
Try placing the iPod in ecovery mode and then restoring the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Next would beto wait for the battery to fully drain and the charge and try again.
Similar Messages
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I have a sixth generation ipod 16gb nano. It will not turn on. I have tried hoding down the power button with the down volumn button without results.
Any other suggestions?i have the same problem...my ipod is 4th generation?uggghhhhh
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Please help.
You need to hold down the two buttons for at least 30 secs. This should shut the device down, ready for a reboot start.
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Why are songs cutting out in the middle and my ipod shutting down?I have to hit the sleep/wake button to turn it back on and hit play again. Then, the songs will play from where it left off.
Hello bradesparza,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Best of luck,
Mario -
I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
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My Ipod Nano basically switched the function of turning on/off when i plug in the headphones. I found a way to beat this by plugging in my headphones an even number of times, but when I do this, the Sleep/Wake button is completely rendedered useless. As soon as the screen turns off I cannot change songs by double clicking, but I am able to change volume. The same is for trying to sleep the screen. I have tried factory resetting the ipod and using different headphones but the problem seems like it is not affected by these steps. I also tried to clean out the headphone jack and the result is the same.
Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
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My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing. -
Ok so my ipod touch just turned off by itself..again. I got it to work again last time cause the sleep/wake button still worked...Now it doesn't. What do I do?! I don't have money to get it repaired cause we all know Apple ain't cheap to fix! Any Suggestions will help!
Try:
- iOS: Not responding or does not turn on
Where it says use recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem -
My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds. While in auto-lock it is using battery power and will do so until the battery is drained. Whats wrong?
- Try a reset. Nothing is lost:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
- If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
- If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. -
Hello all,
I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
What I have tried so far to no avail:
Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
Tried this: iPod nano (6th generation): Hardware troubleshooting
Changed the watch face to display.
Recharged the device overnight (without full discharge).
Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
Regards,Hey,
I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
Have you found any solution?
Bah, this is annoying.
//Gubbar -
My Ipod nano shuts down continuously during use? Is this a problem/defect or can this be corrected with the sleep/wake button? While working out the unit goes black and the music stops?
You don't have the headset jack plugged all the way in. Make sure the plastic on the headset jack is flush with the body of the Nano.
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ipod does not respond when i press the sleep/wake button.
it only comes on when plug in to power supply or using the resetting method (pass and hold the sleep/wake & vol down button).
tried restoring and after restoring, ipod screen hangs, does not respond at all. same for sleep/wake button...
lost! can someone help pls!Hello Ryan,
Since it sounds like you have already tried all the usual and available troubleshooting techniques, I would make a trip to your local Apple store/Genius Bar and have them take a look at it. Your iPod is still under Apple's 1 year warranty that cover any defects (but not accidental damage!).
B-rock -
My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu
iOS: Unable to update or restore
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How many times do you have to click the sleep/wake button (top button) to get the light/screen brighter? (on iPod touch)
That is not haow you change brigntness. Go to Settings>Brightness to adjust screen brightness.
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