HT1212 Disabled iphone restore not working
Hi,
My dad has managed to disable his iphone 4s after entering the passcode wrong many times, I have tried the restore(and update) on itunes at least 6 times,
but about halfway through a warning box pops up saying that the phone is passcode locked.however the update continues to run until complete.
The phone is still disabled, I have spent hours searching for a solution on the internet please advise what should be the next course of action,the network carrier is Three do I take it to their support team or do I have to go to Apple.
You are welcome.
Good you got it up and working.
Similar Messages
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My iphone is not working. It syays that "iphone is disabled" then please connect to itunes. When I connect it It doesn't connect beacuase I should do enter first the code but I cant enter it cause my iphone is not working.
okej thank you, but when I restore it, it says that an unexpected error happened, what could this mean?
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HT1212 restore not working - asks for passcode about 35% in ??
Ipod touch passcode locked - Restore not working - ask for passcode about 35% In ???
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
after the upload of ios6, my iphone did not work...the itunes is saying that I need to restore iphone...how should i do it???
Backing Up, updating, and restoring your iPhone and iPod touch software
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My iPhone will not work unless I plug it into my wall charger, It is fully charged but only works when it is plugged in to wall charger. When it is turned on it say "Restore needed iphone can not make or receive calls' i tried plugging it up to Itunes but it will not turn on to sync.
First try a hard reset, press and hold the power button and home buttons until the phone restarts and displays the Apple Logo, then let go.
If that doesn't work...
Try forcing recovery mode and then restore with iTunes.
HT1808 iOS: Unable to update or restore
http://support.apple.com/kb/HT1808 -
Dear Sirs,when i use the computer updating my iphone to ios 7.1,suddenly black out.The computer has no power and my iphone does not work and keep display the screen saying the iphone need to connect to itunes. So when i connect my iphone to iTunes, the computer says"itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes"
So my question is if I click OK(restore the iphone),will i lose all my data and whatsapp??
Thank you for your help and time.
Regards,
hopelessIf you didn't back up the phone to iCloud or iTunes (on your computer) BEFORE attempting the update, the data will be lost.
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Camera flash of iphone 4s not working
Camera flash of iphone is not working can not take a picture with flash??
Please suggest a solution.If you bring up the shortcut bar from the button of the screen by swiping upwards, can you switch the torch function on and off?
Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
You will not lose data by resetting.
Did you make sure that the flash is activated in the camera app? Did you try to switch it off, take a photo and switch it back on again?
To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the camera. If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
Find an Apple Authorized Service Provider
iPhone - Contact Support - Apple Support -
microphone of my iphone is not working when i call anyone nobody can listen me its working with headphone. but it is working with videocam recording, please help me to solve this probelm.
Try this:
1. Reset the iPhone by pressing and holding the sleep/wake and home buttons and releasing them, when the Apple logo appears on the display. Now test again.
2. If the issue persists: Restore the iPhone without any of your own content, using this description from Apple: http://support.apple.com/kb/HT4137
3. If the issue persists, Your iPhone need repair. -
My "search" section in itunes on my iphone is not working. When I press the magnifying glass the screen is blank. Any suggestions? Thx
Hello linaka21,
Thank you for providing so much detail about the issue you are experiencing with the iTunes Store.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes Store, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M. -
For some reason my passwrod on my iPhone is not working and now I am locked out. Any thoughts? Thanks.
Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
After download ios5 my iPhone dose not work like before why?
After download ios5 my iPhone dose not work like before why?
i have iphone 3gsOK this is the issue after download ios5 my phone goes crazy like when i turn on my 3G i can`t call someone and i cant even check my email i don't know why ...so after all this problem i have to turn 3G off and than call to my friend so why it work like this ?
i restore my phone ...i restore as a new phone but still i have the problem .... -
My iphone is not working when i plug off from charger.
My iphone is not working when i plug off from charger. Evenmore when it is on the charger and it still not working, it asks to connect to i-tunes but i can't and i can see only emergency calls. What should i do?
If it only works when connected to a charger, that would indicate a battery issue.
As for the other issue... do as it suggests and connect to iTunes then restore. There is no logical, intelligent expectation that anything on the device can be accessed as long as the "Connect to iTunes" screen is displaying. -
My power button on my iphone is not working. What can i do about that?
my power button on my iphone is not working. What can i do about that?
Meaning that you cannot restart or reset the phone? If you haven't tried already, try both options.
Otherwise, you can do a backup & restore, or even a restore as new (only after a successful backup).
If the issue persists, then look at a replacement. Either it will be a hardware defect (free if within warranty), or physical damage ($49 with AppleCare Plus, $149 without it.) -
The speaker on my iphone does not work
iPhone 4S with iOS 5.1.1.
The sound on my iphone does not work, does not the music, or applications or ringtones ... It only works when you are using headphones.
The iPhone did not fall, got wet or struck.
I was listening to music through the speaker and suddenly stopped working.
Already restored it and still does not work.Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
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