HT1212 Forgot pass code so I backed up, updated and now won't restore because icloud is open. I cant get in to turn it off! Help
Forgot pass code so I backed up, updated and now won't restore because icloud is open. I cant get in to turn it off! Help
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
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Forgot pass code, need to back it up and clear it
Hi, does anybody know how to back my iPod touch up to a computer so I can wipe it clean and get rid of the pass code on it please? I've forgotten my passcode so can't get into my iPod....any help would be grateful, the simpler the better as I'm not very technically minded!!
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Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
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For how to restore:
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To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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For how to restore:
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iOS: Back up and restore your iOS device with iCloud or iTunes
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If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
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HT4113 forgot pass code and cant get into my ipod touch
forgot pass code and cant get into my ipod touch
Take a look at this link, http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
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Need Help! Daughter forgot pass code...
What do I do if my daughter forgot pass code? We bought it for her from a friend.
if its a passcode lock do this
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
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<Edited by Host> -
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The only way is to connect the iPod to a computer with has an internet connection and iTunes and restore the iPod. Use as friiend's computer or make an appointment at ther Geniuds Bar of an Apple store.
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