HT1212 hi...i brought an (American Sprint) i phone 4s from ebay, Now i cant active the phone. can you help me please
Hi there, I bought an iPhone 4s (sprint USA) from eBay. Now i cant active the phone here in UK. How can I active this phone ? Can anyone help me please.
Why on earth did you purchase an American iPhone if you knew you were going to activate and use it in the UK?
If you like in the UK and you want to use the phone in the UK, then buy an iPhone 5 that you can actually use in the UK.
So you need to purchase the phone either through one of the phone companies of your choosing by taking out a contract - so EE (Organge and T-Mobile 4G), Vodafone, 3, or o2 or buy an unlocked iPhone directly from the Apple store itself for full price.
If you buy from e-bay you have no valid warranty if the phone goes wrong, so you won't be able to get the phone fixed in the UK, but you will physically have to go back to the US to get it fixed - iPhone warranty is country specific and NOT worldwide. If you buy the phone in the UK, then you will have an EU warranty.
Return the phone to your seller at e-bay for a full refund and start again and buy and iPhone 5 that is unlocked from the UK and then you will be able to activate it.
Do you have a sim card because you need a sim card to be able to activate a phone and have you connected it to iTunes?
Unfortunately, not all US models of the iPhone 5 have sim card slots or if they do, they are not all unlocked, so if this is the case with your phone, then you won't be able to activate it here in the UK and there is nothing that you can do. You will either have an unusable brick or you will have to return you phone to your ebay seller for a full refund.
Similar Messages
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i brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him....but i called to tmobile, they said this phone is not a stolen one,,thet told me to contrac apple.....is apple can unlock the icloud?
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
HT1212 my ipad is disabled, how can I fix it . can you help me please!!!1
can you help me about it
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
HT1212 My ipad was disabled after trying to unlock. I forgot my password, can you help me please
My ipad was disabled after trying to unlock, I forgot my password please help!!
iOS: Wrong passcode results in red disabled screen - http://support.apple.com/kb/ht1212 - entering wrong codes results in progressively longer lockout times until device must be restored completely.
Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password) -
my fone has been disabled when i connect it to itunes bit does n ot reset and comes up wiyth an error
READ and follow the instructions in the article from which the question was posted.
If errors are occuring, provide specifics of the problem occurring. We are not mind readers. -
My little children Majd entered the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ???
Hi,
Did you ever back up your phone on the computer?
Did you use photo stream at all?
May I suggest changing your passcode lock to a letters and numbers lock (if not all ready it will make your iphone more secure and a restore lock otion shouldent be needed). Then change your setting as well preventing restore after ten incorect passwords.
kc -
I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please
Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe -
i recently brought an iPhone 5 from a person and their apple id is still on the phone i for got my passcode and locked the phone up. I factory restored the phone and i still need their id to unlock it. how can i bypass the unlock activation
You can't. Until the previous owner removes the activation lock, the device is useless to you; Apple won't remove it unless presented with proof that the registered owner is dead.
(108990) -
I've just brought myself a new MacBook Pro from a friend I have no idea how to use them I YouTube how to reset a MacBook Pro I done everything all we'll In till you reinstall then it say "this disk is locked"??? Can anyone help me please
I done everything all we'll In till you reinstall
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
Care to share which OS you are using?
Which MBP model do you have? -
If I buy a sprint iphone 4 with a contract, and I want to sell it to a phone store, will I be billed in the future??
Your contract with Sprint has a termination clause. Read it. If you terminate the contract early, you will have to pay to do so.
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I forgot my passcode and i have no backup of my Ipad, it is locked and disabled, can anyone help to restore factory settings atleast as a new ipad
Hey salosawaya,
If you have never synced your device with iTunes and you forgot your passcode, you'll follow these directions:
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
via: iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Welcome to Apple Support Communities!
Regards,
Delgadoh -
hello can you please help me unlock my phone i need it and its locked out for 60 mins what casn i do my computer doesnt want to let me sinc it
You will have to restore it form Recovery Mode as it states in the artcile that brought you here.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you
Sign out of unwanted Apple ID and sign in with your Apple ID
Settings>iTunes and App Stores>Apple ID -
I am unable to restore my iphone, because it has become disabled. When I go to restore, it says to turn off "Find My iPhone" app. I can't, because it is disabled. I deleted the app and it still says the same thing. Any ideas?
The Find My iPhone app has nothing to do with this. Deleting the Find My iPhone app which is used to find another iOS device or Mac computer you own or for someone else to find their iPhone or iOS device with your iPhone does not turn off Find My iPhone with your iCloud account settings on your iPhone.
http://support.apple.com/kb/ht1212
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased. -
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