HT1212 hi i forgot my passcode and the help up there is not helpping me.
i forgot my passcode what do i do?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Similar Messages
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Forgot my passcode and the computer i backed it up on doesn't work, what can i do.
forgot my passcode and the computer i backed it up on doesn't work, what can i do.
Erasing the device is supposed to erase the passcode which is supposed to allow you to activate the device again. Let it go for the 10 minutes and then see if you can activate it again. You can also try erasing the device again and see what happens.
Go to icloud.com/#find.
If prompted, sign in with your iCloud Apple ID.
Click All Devices at the top of your browser window.
Select the device you want to erase.
Click "Erase [device]" to erase your device and its passcode.
Use the Setup Assistant on your device to restore the most recent backup.
This is what Apple recommends, so you have to trust that it is going to work ..... -
My son forgot his passcode and the answers to the security questios and itunes information has been lost. How can i get back into his itouch?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For security questions
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT1212 i have forgot my passcode and tried to erase the device but its not working
i have forgot my ipod passcode and tried to erase the device but it wont work
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
HT4113 what do you do if you forgot your passcode and the IPOD touch locks you out.
Someone changed my daughters passcode and now she can't get on her ipod touch.
See this discussion ipod passcode disabled? from the More Like This Section on the right.
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Is there a way to save photos on a locked ipad mini before restoring?
Not if she cannot access the device and doesn't have it backed up.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
I Forgot My Passcode,And The Computer I Last Synced On Is Broken.What Should I Do?
So,I Was Grounded For A Few Months,And I Finally Got It Back Last Night.But Problem Is I Couldn't Remember My Passcode.I Found Out Just To Go To The Last Computer It Was Synced At.Problem Is,That Computer Is Broken.It Doesn't Start..I Don't Know What To Do!
Since you do not have the computer, you need to find a computer with iTunes and restore you iPod to factory defaults/new iPod. Since you forgot the passcode you have to place the iPod in recovery mode ibefore restoring it. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
can u please say me how to restore my iphone wen i forgot my pass code with out loosing its data
If you have not had a backup of the data before, you need to check this support document you linked here from about removing the passcode. Without a current backup, you are going to lose data.
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Please help. My daughter forgot her passcode and her apple id so we reset the ipod as per instructed I got her a new apple id. and now she can not redownload any of her apps. It says that she needs a 4.3 and she only has a 4.2.1. We are trying to download the same apps she had before and it won't allow it. I can not seem to get the 4.3. We are unable to download anything. Any help would be appreciated.
I was told it was a 3rd generation at purchase but when checking online it sometimes shows 3 and sometimes 2. I am totally confused and just want her to be able to use the device. Thanks and Blessings.If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
I forgot my passcode and my iphone says "connect to itunes". I got a new computer and never re-synced my iphone to the new one. How would I reset it?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software. -
I forgot my passcode and i have no backup of my Ipad, it is locked and disabled, can anyone help to restore factory settings atleast as a new ipad
Hey salosawaya,
If you have never synced your device with iTunes and you forgot your passcode, you'll follow these directions:
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
via: iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Welcome to Apple Support Communities!
Regards,
Delgadoh -
i forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
This will tell you how to restore
http://support.apple.com/kb/HT1414
You will probably need to use recovery mode
http://support.apple.com/kb/ht4097 -
I forgot my passcode and have tried to restore, but it still asks for my passcode after downloading the software. What do I try now?
iOS: Unable to update or restore
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My iPad has been locked because I forgot my passcode and now I can't do Restore because I need to open the iPad first. What to do?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset it via your computer's iTunes and restore your last backup to it
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A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled. How can I reset the passcode?
In HT1212,
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
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