HT1212 Hi. I need to help to disable my iphone. I forgot my passcode and now have reseted for my mom to use, since she lost her phone. Can you plesase assist me in reseting. This is the only computer I use and it does not respond to itunes
Hi. I need help. I need to disable my phone. I forgot my passcode? I did no synchronize my phone to the computer. Now, what do I do to be able to use it again?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
Similar Messages
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My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am using the same computer that I have had for over 5 years. I purchased music on this computer. This is the only computer I use. Then I got a new ipod because my old ipod won't play anymore podcast and now itunes is saying that I can't authorize my computer to play any of my music I purchased because I have authorized too many computers. What should I do? I can't deactivate any computers that I don't know about.
Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes. -
My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger. I tried to reset it and it does not respond. Can anyone help?
That screen means it has gone into recovery mode. You need to connect to a computer running iTunes by following the instructions in http://support.apple.com/kb/HT1808 for the procedure of recovery mode connection.
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How can you add a 2nd i Tunes account on the same computer?
How can you add a 2nd i Tunes account to the same computer?
I had an application where I spawned (= ran with Start Asynchronous Call) multiple (reentrant) copies of VIs, and would occasionally "lose control" of them. I needed a way to find all VIs that were running "Top Level" and stop them (so I didn't have to log off from Windows).
I used the Application Property "All VIs in Memory" to get an array of (wait for it ...) All VIs in Memory. I took each name, opened a VI reference to it (simply wire the name string in, as the VI is, by definition, "in memory"), looked at its VI Execution State, and if it was Run Top Level, Invoked the FP.Close and Abort VI Methods. [To prevent the VI that did all this from "committing Suicide", I compared the name string with the current Call Chain, and did nothing if there was a match].
I think you could adopt this idea to do what you need.
BS -
when I click on the email on my iPad2 the page opens blank and it does not respond to touch. It worked perfectly until this morning, I did not change the settings everything else is working good. Any idea what to do to sort this out will be very much apriciated.
Please help!Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
-
My iphone 5 has 7GB, went to apple store the guy said my backup that I was restoring from was corrupted so I have to restore it as a new phone wondering that if I do this and it does not work, will iTunes have my old backup saved?
Yes, if you have been backing up on a regular basis.
If this is your first time backing up, then no.
you can check edit - preference - backup - see what is listed -
hello
The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try to open it is no use. OS Y 10.10.2 (14C1514)Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
my ipad haas been disabled and whe connected to the computer it is recognised as a camera,plus it does not appear under itunes devices,i really want to get it working,what is the solution to this,thanks in advance
Hello popsicles,
This first article should be helpful in getting iTunes to recognize your iPad once more:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the device is still disabled once it's appeared in iTunes again, please reference this second article:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen -
Hi, I have a iPod touch 4th generation. It comes up as charging when it is plugged into the computer but it does not show in iTunes. I have everything up to date and have restarted both computer and iPod. Help please?
Try here > - http://support.apple.com/kb/TS1369.
-
I have an IPad that is displaying the Apple with the bar under it. It will not let me turn it off and it does not show up in iTunes so I can't do a Restore. Can I do a Hard Reset?
You need to subscribe to iTunes Match to store your music on iCloud:
http://www.apple.com/itunes/itunes-match/
To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989 -
When I plug in my iPhone, it connects and begins to charge, then asks me to "trust" the computer. When I select "trust", rather than connecting to iTunes, my phone gets disconnected and then it reconnects again and continues to charge but does not connect to iTunes... I have tried restarting both my computer and my phone, I have tried uninstalling and reinstalling iTunes and I've also tried connecting my phone with different USB cables and connecting them into different USB ports... Still nothing is working.
That's how Apple set it up on the Mac.
There is a free application called iExplorer for Mac that allows you to view and copy files from your iPhone.
Hope this helps. -
So when I push the front button the screen does not respond to it, as though it was never pushed. I can still maneuver through the app, but I can not exit. I push the button many times with no response and it will randomly recognize the push but it takes time/multiple tries. Is the button broken?
Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
phone has passcode and is not wanntig to restore and have forgotten the passcode. i dont have the original computer i was using so i followed the forums and i am back were i have started.
All you can do is follow the instructions in the article you have attached to your post. Follow the instructions under "If you have never synced your device with iTunes", since you have never synced with iTunes on the computer you are attempting to restore it on.
We can do no more to help you here. The article tells you exactly what you need to do.
Cheers,
GB -
Suppose that several VIs running simultaneously on the same computer. How can I find out the names of the running VIs, from another VI?
If the already running VIs are clones of the same basic VI, open and run with the option "Prepare to call and forget", how can I find out the names and index of each clone?I had an application where I spawned (= ran with Start Asynchronous Call) multiple (reentrant) copies of VIs, and would occasionally "lose control" of them. I needed a way to find all VIs that were running "Top Level" and stop them (so I didn't have to log off from Windows).
I used the Application Property "All VIs in Memory" to get an array of (wait for it ...) All VIs in Memory. I took each name, opened a VI reference to it (simply wire the name string in, as the VI is, by definition, "in memory"), looked at its VI Execution State, and if it was Run Top Level, Invoked the FP.Close and Abort VI Methods. [To prevent the VI that did all this from "committing Suicide", I compared the name string with the current Call Chain, and did nothing if there was a match].
I think you could adopt this idea to do what you need.
BS
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