HT1212 hi my name is ari and i have an ipod touch newest gen that was disabled and it was given to me disabled ..i downloaded i tunes to my computer but i cant figure out how to reset the ipod to factory settings

hi i have an ipod touch that was given to me that was disabled and it belongs to a kristien but she no longer lives here and my apple id doesnt work for this ipod and i wasnt to reset the ipod to factory settings so it can be my ipod and i dont know how to go about that

You can restore from backup since the screen-lock passcode is not restored.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

  • I have an ipod touch and i put cds on itunes on my pc , but i cant figure out how to put the music from the cds on my ipod .. can u help me ?

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    ok i select th e music from my music libary and go to file and click sync to my ipod and when it gets to step 3.. it says waiting for changes to be made.. yes the songs play on the itunes ..  and no it wasnt the same computer i used last time

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  • How do you get music from your Itunes to your computer? im making a wedding video on windows movie maker but cant figure out how to get the bridal music off my ipod and onto my pc.

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    Marian,
    Let's be clear on one thing here. The manual setting is an iPod setting, not an iTunes one. So, once you've set it to manual (and you appear to have done that correctly), then you can connect it to any number of computers without changing that setting.
    "The grey thing occurs on one pc only"
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  • TS2446 i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

    i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
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  • I cant figure out how to reset my security password

    i cant figure out how to reset my security password so i cant buy any apps can anyone help

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that?

    I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that? I've done it before with my old ipod before it broke. I really need help with this!

    I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that? I've done it before with my old ipod before it broke. I really need help with this!

  • I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

    I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

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  • Says i have music in the cloud waiting but i cant figure out how to get it

    says i have music in the cloud waiting but i cant figure out how to get it

    If it's music purchased from the iTunes store you should be able to download it from your purchased list, as explained here: http://support.apple.com/kb/ht2519.

  • HT4623 i cant figure out how to update my ipod

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    Connect your iPod to your computer and update via iTunes.
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  • HT1351 Got a used 4th gen nano, but i need to sync it. i can see it but i cant figure out how to authorize it

    Got a used 4th gen nano and I need to sync it with my library on my computer. I can see the ipod but i cant figure out how to authorize it

    You don't need to "authorize" it, unless you are trying to sync content that uses DRM (copy protection).  You probably just need to set up syncing.
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  • HT1491 I have ten dollars in my account but i cant figure out how to use it to buy a cd?

    I have ten dollars in my account but i cant figure out how to use it to buy a cd?

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  • I got an ipod touch from my friend, but can't figure out how to change the apple id to get games. Help?

    I got an ipod touch from my friend, but can't figure out how to change the apple id to get games. Help?

    Never mind, I got this.

  • I just downloaded the new itunes and i cant figure out how to update the apps on my iphone when im on my computer?

    I just downloaded the latest itunes and i cant figure out how to update my iphone apps on my computer now.  I go to the toolbar on the top and press search for updates and it tells me that the latest version of itunes is already downloaded or that there are no updates available at this time.  Previously, i would be able to go to the apps page on itunes and then press search for updates and then download all. Then I would sync with my phone and both phone and computer would be updated.  Now I can only update on the phone and I know Im going to encounter where it tells me the info for downloading is too large to do it on your phone, hence my first question.....where do I go to update my apps on my computer????

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