HT1212 how do i restore the iphone

My daughter put the wrong passcode in and now it says to connect to itunes but its not doing anything, I need help. I can't unlock her phone

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http://support.apple.com/kb/HT1212

Similar Messages

  • HT204150 i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad?

    i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad? I have switched my iphone to airplane mode so it is not connected to the internet and so icloud can not wipe it at the moment.
    thanks roy

    There's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes.  Look for that.
    iCloud does not store music.  If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer.

  • HT1212 How do i restore my iphone when it has been disabled and can not be restored through itunes because of the error message that says "The iphone software update server could not be contacted.

    How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted

    Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
    The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top?

  • HT1212 how do i restore the restricted passcode in iphone 5

    How do i restore the restricted passcode in iphone 5

    Hi, SAVREET.
    Thank you for the question.  If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.  Below, I have included the article that walks you through the restore process. 
    iOS: Understanding Restrictions (Parental Controls)
    http://support.apple.com/kb/ht4213
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Make sure to import all media, pictures and personal data to your computer prior to a restore. 
    Regards,
    Jason H. 

  • HT1212 How do I restore my iphone 4s back to factory settings?

    I forgot my passcode and it locked me out. How do I restore my Iphone 4s back to it's original factory settings?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT1212 How do i restore my iphone 4 when it does not have current IOS and i have forgotten passcode.  Not showing in itunes but has connect to itunes logo on screen???

    I previously had an iPhone 4 which has since been put away in a drawer now that I have an iPhone 5.  I would like to give my iphone 4 to someone else to use but could not remember my passcode - have tried a few times (I believe I have one more try before it gets disabled - so I have stopped trying).  Read somewhere that you can just restore your phone which works for me as I wanted to clear it anyway.  When I connect my phone to itunes and clicked on restore it said update and restore which I clicked on and left it to do its work.  However, a while later an error code popped up saying that it could not update or back up the phone as the phone was locked .  Now my phone just has the itunes logo on it but when I connect the phone to the computer and I manually open itunes, my phone is not recognised. 
    What can I do?  Please help!!!

    Hi Shelley1284,
    If you are having issues restoring your iPhone, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • HT1212 how do i restore a iphone 4s

    please help me asap it would be greatly appreciated

    Use iTunes to restore your iOS device to factory settings
    iOS: Back up and restore your iOS device with iCloud or iTunes

  • HT4759 ow do you restore the iphone when there is a passcode and you do not remember it??

    how do you restore the iPhone when there is a passcode on it and u for get the passcode?? help me please

    You need to follow the steps in this knowledge base article, may take more than one attempt for it to work.

  • I backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

    i backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

    Don't you just love changes in interfaces?
    I found the answer to my question.
    When you attach a device (iPhone, iPad) to your Mac, in iTunes 12 in appears as a tiny icon in the second "row" of the iTunes display. Click the icon and the familiar iTunes display for the device appears. From there, on the Summary screen, you can see the dates of the backups of the device (iCloud and backup to the computer). You can also use the button to backup to the computer.

  • I am trying to restore my iPhone 5 and my screen is no longer able to use and there is a lock code on the phone, how do i restore the phone without having to use the phonne?

    how do i restore my iPhone with a lock code on the phone and the screen is completely unable to use?

    Forgotten Passcode or device disabled after entering wrong passcode
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • I had to restore my iPhone 4s and now my recent calls show only phone numbers instead of the contact's name.  How can I restore the names to my recent calls list?

    I had to restore my iPhone 4s and now my recent calls show only phone numbers instead of the contact's name.  How can I restore the names to my recent calls list?

    Are the contact details in your contacts app, the phone app uses the contact app to put names against telephone numbers.

  • I just upgraded to the new mobile me calendar and now all my calendar entries on iCal have been erased. As I type this the calendar entries are still on the mobile me and iphone calendars. How do I restore the calendar entries to iCal?

    I just upgraded to the new mobile me calendar and now all my calendar entries on iCal have been erased. As I type this the calendar entries are still on the mobile me and iphone calendars. How do I restore the calendar entries to iCal?

    Please always post your System details when you have a query. The upgrade to the new MobileMe calendar produces different results, and different problems, with different versions of OSX.
    Snow Leopard: during the upgrade process your iCal calendars should be moved to MobileMe (this can take some time and you have to wait for it to happen). Once done, your iCal reads the calendars from MobileMe so any changes made in either place will be visible immediately. If this has not happened then this Apple Tech Note provides instructions:
    http://support.apple.com/kb/TS3397
    Leopard: when the upgrade is completed iCal on Leopard will not be able to see the MobileMe calendars until an additional process is carried out, detailed in this Apple Tech Note:
    http://support.apple.com/kb/HT4330
    Tiger: iCal on Tiger cannot read the MobileMe calendars, period. The only workaround is to upgrade to Leopard, or Snow Leopard if possible (Intel Mac required).

  • How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option?

    How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option? Am I able to set up as a new iPhone and then update the new phone to IOS 8.1.3 and then restore from my old iPhone 5 back up at that stage?

    Setup your new phone, then update to iOS 8.1.3. Once done: Settings>General>Reset>Erase All Content & Settings". At the setup screen you'll now be able to select your old phone's backup.

  • How can I restore my iphone 4s to a previous backup I can see in the backup folder?

    Ok, here's a question for the restore/ backup pros. 
    On 1/4/14 I thought I would back up my iPhone 4s because it had been over a year (yeah, I know not a good idea to wait so long) since I had last backed it up (8/13/12, to be exact).  So, when I connected it to my computer, iTunes recommended I update the iTunes software.  So, I did.  Somewhere in the middle of the update I noticed that my iPhone kinda "rebooted" and I saw what a friend of mine referred to as the "restore iPhone" image on it.
    Then, I received an error message from iTunes saying that there was a problem with my iPhone & that I would have to restore it to factory settings.  WTH!!!!
    I went ahead and befored the restore.  Oddly enough, I seemed to get all my data back.  Heck, I even got emails & contacts that I added minutes before I tried to back it up.  I thought I had dodged a bullet & then I started to notice Apps that were missing & other Apps that I had deleted long ago back on the iPhone.
    Then, other anomolies surfaced, like photos missing, contacts missing, & worst of all the App that I used to store some really preceious pictures, photo vault, was also gone (and all my most precious pictures).  Those pics were not in my camera roll any longer as I had moved them to this App.
    Okay, I studied all I could on the net & learned where the backup files are stored on my computer and huh, it looks likes it took a back up right before (during?) the iTunes update that caused all this mess.  The problem is, iTunes doesn't show this backup as one I can select when trying to restore it.
    My Question is, "How can I restore my iPhone to the backup dated 1/4/14 that I can clearly see in the backup folder?"
    Many thanks,  psmcpher

    oops.  typo:  "I went ahead and befored the restore."  should be... I went ahead and performed the restore.

  • HT3743 How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" Kindly suggest

    How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest

    It sounds a lot like your phone was hacked or jailbroken to unlock it prior to your trying to update it.
    If that is the case, it is nowpermanently bricked.

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