HT1212 how do i unlock or re-enable ipod touchwhen it says ipod isdisabled and does not giv the option to unlock
itunes will not recognize it o sync it and the screen says ipod is disabled and doesnt allow you to unlock it
Read the second part of the article:
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
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You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
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I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
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Product Feedback
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Hello pbdanner,
It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thank you for contributing to Apple Support Communities.
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1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
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HEY MY PHONE IS LOCKED AND MY STEPSON STEP UP A ICLOUD ACCOUNT AN KNOW HE DOES NOT KNOW THE ICLOUD USERNAME OR PASSWORD. WHEN I TURN THE PHONE ON IT WILL SAY HELLO AN ASK FOR THE STATE AN THE ASK FOR THE INTERNET PASSWORD. THEN IT ASK FOR THE ICLOUD AN THE PASSWORD AN WE DONT KNOW IT TO GET THE PHONE UNLOCKED. I HAVE TRIED HOOKING IT UP TO ITUNES BUT IT DOES NOTHING JUST GOES BACK TO THE SAME SCREEN. SO CAN U PLEASE HELP ME UNLOCK MY PHONE. IVE BEEN THE THE VERIZON STORE AN THE THE APPLE STORE AN THE SAID THEY CANT UNLOCK IT THAT I HAD TO GO ON AN WEBSITE IFORGOT.APPLE.COM AND EXPRESSLANE.APPLE.COM AN WHEN U PULL IT UP YOU DONT KNOW WHAT TO GO ON BECAUSE THERE IS SOME MANY TO CHOOSE FROM SO IT DOESNT HELP ME AT ALL. ITS LIKE THAT ON BOTH WEBSITES THEY FAIL TO TELL U THAT THERE IS ALOT TO CHOOSE FROM. IF THEY WOULD GIVE YOU THE ONE TO GO TO START WITH U WOULDNT BEEN ON THE COMPUTER FOR HOURS AN HOURS AT A TIME.
drop the CAPS thats rude.
iforgot.apple.com there is a link for find my apple id click here
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
Peace, Clyde -
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See Here... ask to speak with the Account Security Team...
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Ipod touch was stolen and does not have the Find my app how do I wipe the system.
My Friends IPod touch was stolen today, the Ipod does not have the find my app.
howlost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
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