HT1212 How do i update my ipod it keeps saying an unknown error (1611)

i need helping updating my ipod and restoring it it says error code (1611)

Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

Similar Messages

  • I am trying to update my iPOD Touch and receiving an unknown error 11

    I am trying to update my iPOD Touch and receiving an unknown error 11

    Placing the iPod in recovery mode and restoring the iPod worked in the past:
    https://discussions.apple.com/message/12696831?messageID=12696831
    For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT1212 How can i update my ipod touch??

    How can i update my ipod touch??

    To update
    The Settings>General>Software Update comes with iOS 5 and later.
    Connect the iPod to your computer and update via iTunes as far as your iPod model allows
    iOS: How to update your iPhone, iPad, or iPod touch
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via         
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)                   
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
    - A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
    - A 3G to 5.1.1  Requires iTunes version 10.5 or later
    - A 4G to 6.1.6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    - A 5G to iOS 7.1. Requires iTunes 11.1 or later if you update via iTunes
    Identifying iPod models

  • How do I fix my iTunes which keeps having an unknown error when I try to download a song?

    My iTunes is not allowing me to download music, I enter my password which is correct and it says 'unknown error' and just gives me the option to retry or cancel and then still doesn't work.
    Help would be great thank you.

    Perhaps these two threads will help:
    Buegie: Tranfering Music to a new Computer?
    Hudgie: Migrating iTunes for Windows to a new PC

  • Steps to put itunes (50 gb) on external drive and delete from imac.  How would I update my ipods and ipad from the external drive if I do this

    I am planning to put itunes library on external hard drive. My Imac is running out of room and itunes is 50+ gb of music.
    What steps do I take to do this.  Also, if I do so, how do I update my ipods and my ipad 2.  I do back up my files with time machine.  This would be a completely separate new external hard drive.  Thanks in advance for any help.

    Two ways:
    1. After transferring to the external drive create an alias to the iTunes Music folder on the external drive.  Copy the alias into your Home folder.  Rename the alias to "iTunes Music."  Delete the alias from the external drive.
    2. In the iTunes preferences click on the Advanced icon in the toolbar.  You should see a field labeled, "iTunes Media Folder Location."  Click on the Change button and select the /iTunes Music/ folder on the external drive.

  • How do I update my ipod touch with my  new email address for my  itunes account?

    How do I update my ipod touch with my new email address for my itunes account?  I recently changed my email address and updated it on my itunes account but now my ipod keeps asking me for the password associated with my old email address.

    I did this and I still get a error message about either the
    password or the email account is incorrect!

  • HT4623 I have a Gen 4 Ipod Touch, it is still running with IOS 4. When i go to my settings and select General there is no Software Update button to choose from. How do i update my Ipod to the new IOS system?

    I have a Gen 4 Ipod Touch, it is still running with IOS 4. When i go to my settings and select <General> there is no <Software Update> button to choose from. How do i update my Ipod to the new IOS system?

    You have to hook it up to a computer and update it to ios 5 and then there will be a "software update" button.

  • How can i update my ipod on a new laptop without losing everthing?

    I want to update my ipod touch 4th gen. to ios6 but i don't want to lose all my music as itunes indicates that it is only possible to preform a update after clearing the hard drive. Does anyone have an idea how i'd be able to update my ipod and keep my music?
    btw English isn't my native language so i apologize for any possible grammatical errors

    If you still have access to your Old computer that you used to Sync to...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.
    If not... See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

  • HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

    When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

    Hi AnnieAnneok,
    Welcome to the Support Communities!
    The articles below may be able to help you with this.
    Click on the links to see more details and screenshots. 
    First, I would suggest you backup your iPod touch and transfer purchases to your computer:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Confirm your Apple ID is set up and updated with the correct information:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Cheers,
    Judy

  • What does error -3259 mean? How can i update my ipod touch to the new ios 5?

    I been updating my ipod touch 4 software to the new ios 5 all day. i tried disabling my security programs and firewall, different download programs and reinstalling iTunes, and restarting my ipod touch. But for each attempt i get a different error. i went to the Specific update and restore errror code page and got a reason for each error except for error -3259. Basically my question is: 1. How can i update my ipod software to io5 and 2. What is the reason behind error -3259?

    Connect it to iTunes on a computer and update it from there. Note that the second generation iPod touch(which includes 8GB models sold at the same time as the third generation ones) can't be updated past 4.2.1.
    (71380)

  • The computer i syncd my ipod to is no longer usable..so how do i update my ipod

    the computer i syncd my ipod to is no longer useable..so how do i update my ipod touch without losing everything?

    Follow these instructions. When you restore from backup as the article says your iPod will also be updated.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • TS1538 how do i update the ipod touch

    how do i update the ipod touch

    To update
    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    Identifying iPod models

  • How do you update the iPod touch 8GB

    How do I update the iPod touch 8GB?

    What's your current operating system?
    Also read here:
    Updating iOS
    (Note that I am a representative of the organization for the above link, which is not endorsed by Apple)

  • HT201269 my pc crashed and i no longer have the music i used to have, how can i sync my ipod  w/ out loosing  all of my  music.  and also how do i update  my ipod only has  a partial version of ios4

    My pc crashed and i no longer have the music i used to have, how can i sync my ipod  w/ out loosing  all of my  music.  and also how do i update  my ipod only has  a partial version of ios4

    It has always been very basic to always maintain a backup copy of your computer for this very occasion.  USe your backup copy to put everything on the new computer, then sync.

  • When i try to update software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

    When i try to update the software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

    The later iOSs requires at least OSX 10.5.8 for the Mac.  You need iTunes 10.5 but 10.4.11 only goes to 9.x.. 10.5.8 is a paid upgrade.
    Are you sure that you have a 3G iPod?  If it is 8 or 16 GB it is a 2G and those can only go to 4.2.1 (also requires 10.5.8 or later). A 32 GB can be either  2G or 3G. To identify yours:
    Apple - Support - Check Your Service and Support Coverage
    Identifying iPod models

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