HT1212 How to solve the forgotten passcode problem

If I never connect my iPhone5 to iTunes, didnt turn on the iCloud, and did not backup my phone before, how can i solve the forgotten passcode problem without erasing the data?

Read the article that brought you here
http://support.apple.com/kb/ht1212
There is nothing you can do other than that and you will lose your data if you have never backed up

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How to restore the forgotten passcode of my phone ??

How to restore the forgotten passcode of my phone ?? I have forgotten my password to unlock my phone pls help

iOS: Forgotten passcode or device disabled after entering wrong ...

How to solve the image display problem in the iTunes Store

Hi guys!
I just want to give a work-around for all of you having the image display problem in the iTunes Store. In my case only the square images in the slider sections won't load:
I had this in my last W7-installation and got it again in W8 after the first few weeks.
There are a lot of reports about this problem out there and adhoc solutions like 'clear the cache' or 'reinstall and drink ice tea' that do not work. It is obviously a file request error. It is all about finding out which server addresses get blocked by your computer.
Solution: Go to your firewall and your Anti-virus-program. There must be a whitelist option. In Kaspersky, check the web-options, the banner-options and the firewall-options, because the all have whitelists. The following addresses have to be whitelisted:
*.apple
*.mzstatic.apple.com.akadns.net
*.mzstatic.com.edgesuite.net
*.da1.akamai.net
*.itunes.apple.com
se.itunes.apple.com
upp.itunes.apple.com
ax.init.itunes.apple.com
xp.apple.com
*.mzstatic.com
client-api.itunes.apple.com
www.apple.com.edgekey.net
www.isg-apple.com.akadns.net
Press Ctrl + R in the iTunes Shop then and browse throught the music sections. All images should be displayed correctly now.
If not, there might be more Apple servers involved in your case. You can find them by running a DNS sniffing tool like the DNS query sniffer by Nirsoft or Wireshark.

Phone restarting randomly could be loose battery. Tighten by putting a small strip of electrical tape on the back edge.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.

How to solve the wifi dropping problem on Att UVerse.

Today with aid from others on the forums and help from apple I figured out how to stop the problem where your iPad will drop wifi while your using it.
Wat was wrong before:
While surfing the web my wifi would disconnect, and I would have to go to settings>wifi and turn It off and then back on, this would happen every two to three minutes.
YouTube videos would load very fast and about half way would stop and need to buffer.
When streaming pandora, it would only be be able to play one song, before needing to restart the Internet.
My router:
I have a homeportal 3000 router through AT&T
http://www.convergedigest.com/images/articles/v12n140-2wire.jpg
First you will need to know your account password for Uverse.
On the side of the router it will tell you system password, key, and Mac ID, at the top it will say for more info visit and there will be a number separated by some periods.
Go to that link, (on either your iPad or any computer)
When you get there you should see the name of your router and how it's performing.
At the top there will be four tabs, click on settings.
Six more tabs will pop up below the two tabs, click LAN.
Below the six tabs, another six tabs will appear, click wireless.
Scroll down and find security.
Under authentication type, change it to "WPA2-PSK (AES)"
Scroll down to the bottom and click save, it should then ask you for your password. NOTE: this is your uverse password, not the password on your router.
There should be a green box that says you were successful.
I've been going five hours now and havn't had one disconnect.
Thanks and hope this helps.

Thanks, this has been driving me crazy on both my MacBook and iPhone. It was dropping my wifi every few seconds! Changed the Authentication Type to WPA2-PSK (AES) and wow! It's been at least 2 entire minutes without dropping!

How to solve the webkit2webprocess.exe problem ?

my computer is a pc with windows xp and I'm using Safari as my browser and it keeps crashing due to a webkit2webprocess.exe error how do I get past this problem ?

how do I get past this problem ?
By uninstalling Safari. It's long discontinued on Windows, unsupported, buggy, and probably unsafe to use.

How to solve the " Unknown error" problem

hi
can anybody help me to solve " unknown error problem" of blackberry Z10 with "X" symbol at top right of the screen with red color.
And remaining all services (Wifi) are working except the calls.
And also my phone is automatically restarting frequently.
please help me in this regard

Phone restarting randomly could be loose battery. Tighten by putting a small strip of electrical tape on the back edge.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.

How to solve the tree update problem

Hi all,
I met a urgent problem, I defined two tree control over two JScrollPanes.
two JScrollPanes are in a JSplitPane which is located in another JSplit's left. The left JSplitPane and another JTextarea both are in another JSplitPane.they are layouted as:
JTree1 | JTextArea
JTree2 | JTextArea
I want to achieve this: when I clicked a node in JTree1,then JTree2 is changed in the viewport according to the content of the clicked node.
I use the following essential code :
public class TNTree extends JTree {
private TemplateFrame frame1;
public TNTree(TemplateFrame frame/*,XTree tree*/)
this.frame1=frame;
getSelectionModel().setSelectionMode(TreeSelectionModel.SINGLE_TREE_SELECTION);
setShowsRootHandles(true);
setEditable(false);
try{
treeModel=initTree();
setModel(treeModel);
jbInit();
}catch(Exception e){}
this.addMouseListener(new MouseAdapter(){
public void mouseClicked(MouseEvent e) {
TreePath tp=getPathForLocation(e.getX(), e.getY());
pt.x=e.getX();
pt.y=e.getY();
try{
if((e.getModifiers()&InputEvent.BUTTON1_MASK)==InputEvent.BUTTON1_MASK)
setSelectionPath(tp);
if(e.getClickCount()==1){
if((tp!=null)&&(!isIn((DefaultMutableTreeNode)tp.getLastPathComponent())))
{    tempStr=((DefaultMutableTreeNode)tp.getLastPathComponent()).toString();
Connection con=getConnection();
PreparedStatement pstmt;
pstmt=con.prepareStatement("select content from template ,tcontent"+
" where template.tcode=tcontent.tcode and name=?");
pstmt.setString(1,tempStr);
ResultSet rset=pstmt.executeQuery();
String str="";
if(rset.next()){
str=rset.getString(1);
treeStr=str;
System.out.println(treeStr);
// frame1.xTree =new XTree(frame1,str);
// frame1.xTree=new XTree(frame1);
frame1.xTree.refresh( str );
frame1.jScroll.getViewport().add(frame1.xTree);
// frame1.repaint();
if(e.getClickCount()==2){
}else
}catch(Exception e1){e1.printStackTrace();}
public class XTree extends JTree {
private TemplateFrame frame;
public XTree(TemplateFrame frame) throws ParserConfigurationException
this.frame=frame;
refreshTextFlag=false;
strBuffer=new StringBuffer();
     getSelectionModel().setSelectionMode( TreeSelectionModel.SINGLE_TREE_SELECTION );
     setShowsRootHandles( true );
     setEditable( false );
     dbf = DocumentBuilderFactory.newInstance();
     dbf.setValidating( false );
     db = dbf.newDocumentBuilder();
treeModel = buildWelcomeTree();
setModel(treeModel );
TreeTXT = "";
try{
jbInit();
catch(Exception e){
//e.printStackTrace();
Error err = new Error();
eBuffer.append(err.getValue("Err#4"));
eBuffer.append("\r\n");
public void refresh( String text ) //throws ParserConfigurationException
try{
treeModel=buildTree(text);
setModel( treeModel );
TreeTXT = text;
}catch(Exception e){
// e.printStackTrace();
Error err = new Error();
eBuffer.append(err.getValue("Err#1"));
eBuffer.append("\r\n");
public class TemplateFrame extends JFrame
static XTree xTree=null;
static TNTree tnTree;
xTree=new XTree(this);
tnTree=new TNTree(this);
jScrollLeft.getViewport().add(tnTree);
void fileOpen_ActionPerformed(ActionEvent e)
String fileName = "";
BufferedReader reader;
String line;
StringBuffer xmlText;
JFileChooser chooser = new JFileChooser();
Container parent = jMenuItem4.getParent();
int choice = chooser.showOpenDialog(parent);
int returnVal = chooser.showOpenDialog(this);
if(returnVal == JFileChooser.APPROVE_OPTION) {
textMessage.setText("You chose to open this file: " +
chooser.getSelectedFile().getAbsolutePath() );
// chooser.getSelectedFile().getName());
fileName = chooser.getSelectedFile().getAbsolutePath();
path=fileName;
if(fileName.substring(fileName.length()-3,fileName.length()).equalsIgnoreCase("xml"))
//Will fix future
try{
reader = new BufferedReader( new FileReader( fileName ) );
xmlText = new StringBuffer();
while ( ( line = reader.readLine() ) != null )
xmlText.append( line+"\n" );
reader.close();
//refresh the xml tree
xTree.refresh( xmlText.toString() );
textArea.setText( xmlText.toString() ) ;
/*Set the title*/
//fTitle = chooser.getSelectedFile().getName();
fTitle = chooser.getSelectedFile().getName();
this.setTitle(fTitle/*+mTitle */ );
//Sign the editor has a file
dirty = true;
}catch(Exception Mye) {
textMessage.setText("Error occured when opening the file");
}else{
textMessage.setText("Error occured when the opening file is not a xml file");
Now my problem is when in TemplateFrame cl*** I call open method including import xTree.refresh(string),I can get the right results ,the JTree2 is refreshed correctly,but when in TNTree cl*** I call the xTree.refresh(String),I met a java.lang.nullpointer exception , How can I solve this problem?
Are there other better ways to slove this problem?

Hm ...
what should it be otherwise?- You said, the problem is calling frame1.xTree.refresh(str) - and the NullPointerException is thrown there - so there are only 2 possibilities - frame1 is null or xTree is null. So please add the following code before this line ...
if (frame1==null) { System.out.println("frame1 is null"); }
else if (frame1.xTree==null) { System.out.println("frame1.xTree is null"); }
else System.out.println("None of them is null - I haven't read the runtime error correctly");and then you will see, where the problem is :)
greetings Marsian

How to solve the ethernet driver problem

Hi,
My desktop consist of harddisk capacity of 300gp,which consist of the OS windows xp.
Now i need to remove windows xp and i want to install oel5 only.
But my problem is with the ethernet driver because while i work with windows xp i have no ethernet driver so i installed it seperately and everything is worked fine.
And my question is if i install only oel5 wheather the same problem will exist or not then how i can download the ethernet driver software of oel5
please help me

user8818950 wrote:
Hi,
My desktop consist of harddisk capacity of 300gp,which consist of the OS windows xp.
Now i need to remove windows xp and i want to install oel5 only.install it from cd/dvd.do you need network installation?
>
But my problem is with the ethernet driver because while i work with windows xp i have no ethernet driver so i installed it seperately and everything is worked fine.
to solute out this we need to see output of lspci and lsmod (or the manufacture hex code from xp also work.)
And my question is if i install only oel5 wheather the same problem will exist or not then how i can download the ethernet driver software of oel5
its depend on the vendor id of the NIC.so put your lspci output after the installation of OEL5.4.In general OEL5.4 may give/detect the NIC by its own.
>
>
please help me

How to solve the error 2 problem

How to I solve this? I need bonjour and all that other **** too. Only itunes downloaded.

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones and it never worked. Does anyone has an idea how to solve the problem? Tks.

Hello, I just got an iPhone 4S and it seems that the bluetooth function in it doesn't work. I tried few times to pair it to other non Apple phones but it never worked. Does anyone has an idea how to solve the problem? Tks.

This is not a feature of iPhone, iPad or iOS.
Bluetooth is supported for stereo headsets/speakers, handsfree telephone
devices/headsets, some keyboards, some peer-to-peer apps from the
app store and internet tethering where provided by the carrier.
Other than this it will not connect to a phone/computer/device. (thanks to ckuan for the wording)

How to solve the problem when opening program illustrator cs6 ERROR: 16 It is WINDOWS 8.1 / 64 BIT help please

how to solve the problem when opening program illustrator cs6
ERROR: 16
It is WINDOWS 8.1 / 64 BIT
help please

Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[    8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[    8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[    8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

Downloading and installing the iOS5.0.1 Following problems occured: with my iPhone 4s: Phone calls are dropping out in UAE, how to solve the problem?

Downloading and installing the iOS5.0.1 Following problems occured: with my iPhone 4s: Phone calls are dropping out in UAE, how to solve the problem?

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem?

I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
Interval Since Last Panic Report: 665204 sec
Panics Since Last Report:          8
Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
Sat May 26 07:23:05 2012
panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
Backtrace (CPU 3), Frame : Return Address
0xffffff8160313b00 : 0xffffff8000220792
0xffffff8160313b80 : 0xffffff80002b4f36
0xffffff8160313b90 : 0xffffff8000227e68
0xffffff8160313bd0 : 0xffffff7f80d14250
0xffffff8160313c20 : 0xffffff7f80d14f73
0xffffff8160313cc0 : 0xffffff800059a237
0xffffff8160313d00 : 0xffffff8000586cbf
0xffffff8160313d20 : 0xffffff800057e6e3
0xffffff8160313df0 : 0xffffff800057ed06
0xffffff8160313e20 : 0xffffff8000583c52
0xffffff8160313e70 : 0xffffff8000583d05
0xffffff8160313e90 : 0xffffff80005358b4
0xffffff8160313ef0 : 0xffffff80005367c3
0xffffff8160313f30 : 0xffffff8000536897
0xffffff8160313f60 : 0xffffff80005ccfe8
0xffffff8160313fb0 : 0xffffff80002da5e9
      Kernel Extensions in backtrace:
com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
BSD process name corresponding to current thread: iStatLocalDaemon
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 69777074610
last loaded kext at 58265763561: com.intego.iokit.VBX6NKE            1 (addr 0xffffff7f80d11000, size 45056)
loaded kexts:
com.intego.iokit.VBX6NKE            1
com.intego.iokit.BehavioralKext            1
com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
com.intego.kext.VirusBarrierKPI            10.6.8
com.globaldelight.driver.BoomDevice            1.1
com.huawei.driver.HuaweiDataCardACMData            4.2
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1904, 0xfa141200 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Immediate suspects are the additions you added to you rsystem that installed kexts (drivers). From above,
com.intego.iokit.VBX6NKE            1
com.intego.iokit.BehavioralKext            1
com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
com.intego.kext.VirusBarrierKPI            10.6.8
com.globaldelight.driver.BoomDevice            1.1
com.huawei.driver.HuaweiDataCardACMData            4.2
Two experiments you can try.
1. Boot in safe mode and see if you can shut down normally. All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
2. Uninstall all the intego VirusBarrier stuff. That's my first guess and the troublemaker.

I upgraded my iphone 5 to 6.1.4 and the earphone doesn't work anymore. Anyone has an idea on how to solve the problem ? Thank you

I upgraded my iphone 5 to 6.1.4 and the earphone doesn't work anymore. Anyone has an idea on how to solve the problem ? Thank you

Hi Jboudet,
Welcome to Apple Support Communities.
You can find some suggestions for troubleshooting your iPhone at these links:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Have a good one,
Jeremy

How to solve the problem of connecting my iPad to Itunes while my iPad not working and show to connect to iTunes?

Question to all iPad users please help in this issue
How to solve the problem of connecting my iPad to Itunes while my iPad not working and show to connect to iTunes?
Thank you for help out.

Hi Jamalzoal,
Dose your computer have the most recent iTunes on it? When you connect the iPad 2 to your computer what happens? dose iTunes tell you the iPad need to be restored?
p.s. you post this question in the Apple Remote Desktop community. You would probable have gotten more an fast responses if you posted this in the iPad community.

HT1212 How to solve the forgotten passcode problem

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