HT1212 I cannot get the ipod disabled to go away even when i connect to itunes and the device screen will not let a passcode be entered
Why will the IPOD let me put the passcode in. It is totally locked even after we connect to itunes
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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my ipod gives me an error 13019 when i connect to itunes and it wont show my music when i disconnect it please help
Type "13019" in the search bar at the top of this page by "Support" and read the resulting help articles.
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I am having problems retoring my iphone.
Hello Kristie Jo,
It sounds like you are unable to restore your iPad with iTunes. I would use the following article to help you troubleshoot what is happening, named:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If this does not make the restore successfully complete, what is preventing the restore? Is there an error message? Is something happening on the iPad?
Thank you for using Apple Support Communities.
Regards,
Sterling -
when i click the "connect to itunes" on disney movies anywhere's website I get connected to the itunes home page. It will not let me connect. What is going on?
Follow the steps in the article you linked to this forum, it has the steps you need to follow to restore the iPod in recovery mode.
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I have already reset my ipod shut it off as well. I have upgraded Itunes and the ipod does not want to show up on Itunes anymore. It used to before but now it doesn't. How do I solve my problem?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
If i back up my phone due to the wifi option being grayed out it says to connect to itunes and reset my phone but everything will get deleted that wont happen if everything is in my icloud account correct
If Wi-Fi is greyed out, it is not possible to backup to iCloud.
If the device is backed up to iTunes and contacts, calendars, notes, etc are synced to a supported application or cloud service, and media and pictures are on the computer, then a restore will not cause any data to be lost. -
my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.
Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario -
I just down loaded itones to my computer, then bought a bunch of music. How do I add the songs to my mp3 player. When I go to "file" and then devices the button that says sync isn't availlible to push, so I cant put the music on my mp3??? Help
itunes will only sync with an ios device.
On the other hand, if you have a usb cord for your mp3 player, and you know what FOLDER your itunes music is located in (and for me its located at C:\Users\YOUR NAME HERE\Music\iTunes\iTunes Media )
you can just select that folder and copy it to your mp3 player.
typically when you first plug in something like an mp3 player you get a windows alert asking if you want to view the contents of the device- say yes. copy your itunes folder to the music folder on your mp3 player. -
I lost all the songs on my itunes and now my phone will not sync with out loosing all my music
my computer hard drive crashed and i had to re download itunes and now my phone will not sync without erasing all my music
That is correct. The iphone will sync with one and only one computer/library at a time. If you sync to another then it will indeed erase the current content and replace with content from the new computer/library.
It has always been very basic to always maintain a backup copy of your computer. Use this to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from the iphone. Without syncing: File>Transfer Purchases
You will also need to enter one unique contact and calendar entry in the computer . When you first sync, you should get the option to merge. Otherwise this data will be erased as well.
Much easier to use your backup copy to put everything back. -
My ipod screen will not let me slide to unlock
the ipod screen will not let me slide to unlock but i can listen to music when i double tap the home button and use the camera. when i use the camera only the bottem part where you snap a picture will work if i touch any part of the screen. my ipod was no where near water and was working right before i put it down.
Try a Reset...
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release the buttons...
http://support.apple.com/kb/ht1430 -
hi even when i connect my macbook and apple tv to the same wifi network i cant put on the air play mirroring option.my airplay mirroring option does not detect any device.what can i do for this?
See
http://support.apple.com/kb/TS4215 -
I just down loaded itones to my computer, then bought a bunch of music. How do I add the songs to my mp3 player. When I go to "file" and then devices the button that says sync isn't availlible to push, so I cant put the music on my mp3??? Help
Which mp3 player? iTunes will only sync with Apple devices.
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I used find my Iphone to located my ipad in the house. I clicked the sound request. Now that i have found it it seems to be locked. it will not let me tap the Ok button under find my Ipad alert. It seems locked. Any suggestions?
just playing the sound does not lock the iPad.
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I have an ipod touch that is disabled and I get message to connect to itunes. When I connect to itunes, the response is unable to connect due to device password protected. It does not appear under devices so I can't get in to reset it. What can I do?
polaricee1319 wrote:
I have an IPod Touch that is disabled. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have it resolved... have a look at this link...
http://support.apple.com/kb/ht1766 -
How can I disable my Ipod Touch that says connect to itunes and it won't let you slide to type in the password?
Connect the device to your iTunes library in recovery mode using the instructions in this Apple support document and restore the iPod.
iOS: Unable to update or restore
B-rock
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