HT1212 i did this instruction but its says that it can't contact ipad software update server, what should i do next please HELP ME
i did this instruction given by apple (ipad manual page129) about wrong password and when itunes done extracting softaware, its says that it can't contact ipad software update server, what should i do next? please HELP ME
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom
Similar Messages
-
I have tried downloading applications but it says that my Apple ID has never been used in the apple store??please help!
On the iPod fo to Settings>iTunes and App Stores and sign in and view your ID and verify the payment method is OK. Then try again.
-
Hi!
I upgrade my iPhone 5 from ios 7.1 to 7.1.1.
When it finished I wanted to restore with my backup but iTunes says that it can't because incompatible or corrupted.
What can I do then to restore my iPhone?Backups are only used for restoring iPhones via iTunes.
If you desire to go about another method for extracting data from a backup, use google to find out how (if possible) to make that happen. -
im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I install an old version of itune since the new version does not sync with my iPhone but the old version I installed did not play rather it says that it can't read a file 'itune library .itl' written by Newer version of itune how do I installed this old version to work
You need to restore the pre-upgrade backup of the library file in the manner shown in Empty/corrupt library after upgrade/crash.
tt2 -
tried to upload i.o.s 6.0 to my i phone 4 but it said i need to connect to i tunes.....when i do it keeps on saying i tunes could not contact the software update??? help!
Ouch! If it didn't break you are very lucky.
Follow the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPod in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
i tried restoring my iphone and its saying that we are unable to continue with your activation. what do i do?
This typically indicates a hacked/jailbroken/unofficially unlocked iphone.
-
i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help
Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve -
My iPhone reset itself and is now asking me to reconfigure it. I connected it to my computer to do it on iTunes, but it says that it can't... It went back to the configure screen as it was when I first got it but I've had this phone for about half a year. It was fully functional until about yesterday. Someone help.
Hello Helpstar,
Thank you for using Apple Support Communities!
Depending on the message you got in iTunes I would recommend the troubleshooting in this article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Sterling -
i press restore then my ipad mini thr say cannot updated at this time because iPad software update server could not be contracted or is temporarily unavailable..how to solve it?
Are you trying to restore via itunes or icloud? Which ever one you're doing, try the other.
Its most important to make sure itunes is updated, any security software is disabled, and to try another usb port/cord (if using itunes on a computer)
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US
If all else fails, try another computer. (or network, if using icloud). -
When I tried to update my iOS 4 ipad to iOS 6, it doesn't work but only say that the ipad software update server cannot be contacted. What should I do?
Hi Ruby,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful for troubleshooting the connection issue you're seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
Jeremy -
My iphone is not charging or showing in my computer. but its getting charged via wall apple charger.. Not able to connect with itunes.. please help....
No it doesn't. Sometimes it make a sound that it should when connecting but that is it. Never actually charges or syncs. And it is a brand new cord.
-
What can i do if i want to sync song to my ipod touch but it says that i can't because the origional file can not be found
You have to find them, first.
Have you tried these steps?
http://support.apple.com/kb/TS1408 -
I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?
Was the computer used to jailbreak a different iOS device? Are you trying to forcibly install a version of iOS other than the current version for your device? (4.2.1 for the 3G, 6.0.1 for the 4 and 4S, 6.0.2 for the 5).
Those are the only other reasons you would get that error other than an extremely rare hardware failure. -
"Can't connect to iPad Software Update Server" Error. How Can I Fix This?
I keep getting an error saying, "The iPad cannot be updated at this time because the iPad software update server could not be contacted or in temporarily unavailable.", whenever I try to update to 3.2.2 or restore my iPad. This has been happening for a couple of months now. Can someone please help me!? Apple only addresses this issue for Windows. And have searched all of google and can't find anything.
Ahha! I have just overcome this problem myself.
Being a highly tech savvy I immediatly assumed that this was a most complex and difficult problem to overcome. So naturally I started looking at things like port 80 and internet proxy options.
But alas, it was my anti-virus which caused this error! A most dispicable fiend.
Solution:
I have Avast anti-virus so I will tell you how I disabled mine.
Open up the program and its friendly user interface, go to Settings at the top. In the newly opened Settings window go to the left and chose Troubleshoot from the nice little list at the bottom and then in the check box area that has appeared uncheck the Avast defence module. Now hit OK / APPLY.
Now you may close Avast completely. (Since exitting out only hides it in the background)
Hit control+alt+delete and open the Task panel.
Scroll across from programs -> processes,
Now find the AvastUI.exe or something along those lines and end that process.
Avast! It is now closed! and you may Restore/Update at will!
Maybe you are looking for
-
How can I use an iTunes gift card through iOS?
How do I use iTunes gift cards in iOS? I don't have access to a computer.
-
HT5622 how do i remove my credit card information from my apple i.d permanently
i want to make sure its remove permanently from my account.
-
Touch ID does not work for ONLY MY fingerprints on my phone?
I'm on an iPhone 6 Plus 64gb running iOS 8.3. I have tried many things to resolve my issue, I have restarted the phone, deleted fingerprints, restored my phone, and everything else the apple support team has told me to do. About a week ago, Touch ID
-
ICloud with Numbers and Pages on Lion
I have two computers: an old one with the latest Lion and a new one with the latest Mountain Lion. I have Numbers09 and Pages09 on both computers, bought long ago on disk. Exactly the same copy, copied from old to new computer. I don't remember w
-
FrameMaker update book icon not updating and custom formatting help
Hi, I am fairly new to FrameMaker, and I am currently experiencing two issues: First Issue I am currently trying to create a book that currently has three chapters. I am trying to break it out into the following format: Main TOC - includes all the he