HT1212 I disabled my ipod because i couldnt remember the passcode, and when i tried to connect it to itunes it said that i couldn't access my iPod.
I need help restoring my ipod touch
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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my ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?
Try this first - I saw a recent post where a user with the same problem after an iOS update used his Apple ID password.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
HT201401 My iphone 4 has been disabled because I cannot remember the passcode. What can I do?
My iPhone 4 has been disabled because I cannot remember the passcode. I plug my phone into the computer but it does not bring me to a place where I can restore.
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/ht1212 -
Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled". Have I lost the use of my iPhone forever? It's an iPhone not iPad.
Message was edited by: diana135HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?
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i cant update whatsapp messenger on iphone 4, and when i tried to do it there is message said Your Apple ID has been disabled. what i can do?
Contact iTunes Support:
http://www.apple.com/emea/support/itunes/contact.html. -
My Ipod is locked, I do not remember the passcode and I have no access to itunes/computer - what is best way to access this ipod?
If you set up Find my iPod, you can access iCloud from another device and remote wipe it.
See http://support.apple.com/kb/HT1212 -
i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.
Hi, Carmen.
Thank you for visiting Apple Support Communities.
If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H. -
My iPod Touch 4th gen is disabled for 22,000,000 minutes. I have looked all around the Apple support communities and I always find the same "solution", which is to put it into DFU or recovery mode and restore from a backup. Here's my problem: My computer crashed awhile back and I had to completely start over from scratch. So, unfortunately, a backup of my device no longer exists on this computer or any other computer.
Is there any way I can simply get rid of the disable? I remember my passcode, so that isn't a problem, all I need is to be able to input my passcode.
Or, do I absolutely have to restore to factory settings, and lose all my data?
By the way, I hope it does not matter, but I can't remember the IOS is was last updated with.
Thanks.Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my ipod is on the connect to itunes screen and i connected it but itunes says cannot connect to ipod because its locked with a passcode. i called itunes support and they said it was in recovery mode and its a simple fix but i dont wnna pay 30 bucks. please help
I would try aain placing the iPod in recovery mode See:
iPhone and iPod touch: Unable to update or restore
And then try restoring the the iPOd.
Next I would try placing the iPod in DFU mode and then restoring the iPod:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, use this program to cycle the iPod out, in and back into recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
My son has locked my phone with a passcode, I have go onto my Itunes and tried to restore it and it wont allow it so what do i do????
Depends on exactly what you mean by "it wont allow it" -- did you read and try the following from http://support.apple.com/kb/ht1212?
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
my ipod 4th gen which i got from a friend is permanently disabled and when i try to restore it, it starts to restore it then my ipod goes off the "connect to itunes" screen and turns on by itself and doesnt restore i need to know how to fix this problem??
does anyone have any solutions?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have the iPhone 5 and with the new sofware update it added a passcode lock. Same for the iPad. I removed the passcode lock from my iPhone and now I can access my iPad. It is still asking for the four digit passcode. I tried using the one that was orgingally programed and it disables it every time. How can I get past this? I have tried to do a restore and it still takes me back to the lock screen. Please help!
Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
cant restore my iphone because passcode lock and recovery mode wont work eithe
you can try DFU mode connect the device to a computer power it off, hold the home and power buttons for 10 seconds after release the power the screen should be blank but itunes will pick up the device and ask to restore its a little tricky to get at first but it works
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help
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i locked My old phone trying the password too many times. I remember the password now, but it wont let me enter it anymore. is there anyway to fix this? or should i just throw the phone away?
Connect to iTunes. Restore the phone as new to remove the passcode. Then you can restore to your latest backup to get your content back.
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