HT1212 I dropped my phone, and can no longer see the screen.

I need to sync my phone one last time to get the info off, but the screen is blank, and I can't unlock it. Itunes tells me I must unlock it to sync it. Any suggestions?

Make sure that you do not run Firefox in Full Screen mode with all toolbars hidden.
* Press F11 to toggle full screen mode (Firefox/File > Full Screen)
If the menu bar is hidden then press the F10 key or hold down the Alt key, that should make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* If items are missing then open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* If a missing item is in the toolbar palette then drag it back from the Customize window on the toolbar
* If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up.
See also:
* http://kb.mozillazine.org/Toolbar_customization
* https://support.mozilla.com/kb/Back+and+forward+or+other+toolbar+items+are+missing

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IPhone 5S! I dropped my phone and now I cannot see the screen and i need to restore to original settings

When i dropped it, the screen went crazy and now I see a whole bunch of random colorful lines on the screen and I am unable to press anything. I want to restore the phone to factory settings, but when I connect to iTunes on my Mac, it is saying that I must enter the passcode, which I cannot do, because of the screen. It also says that I can't restore my iPhone because Find My iPhone is on. In order to turn it off I have to unlock my phone and turn it off through the phone but i can't!! Someone please help me

If you turned on Find My Phone in Settings > iCloud, login to your iCloud account, go to Find My Phone, select the iPhone and do a remote erase.
If you did not turn on Find My Phone there is nothing more you can do...take it to an Apple store genius bar for an out of warranty replacement, in the US that is $269.

I did the ios 5 update for iphone 4 and can no longer see the pics i take in the camera app or camera roll. nothing will let me see them the page just goes to no photos or videos. if anyone knows a solution or a fix it would be greatly appreciated. thanks

i did the ios 5 upgate for my iphone 4 and can no longer view the pics i take in the camera app or camera roll in photos. nothing lets me see them the page just goes to no photos or video but i can see the last pic i took in the little box in the corner in the camera. does anyone know how to fix this problem and make it work normal again. thanks

Try a reset of the device by pressing and holding the home and power button for 15-20 seconds until the white Apple logo appears.

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

If the messages are stored on the device and you can power the device up you can use the application posted at https://community.verizonwireless.com/thread/770529 , the application has a screen capture option and you can use the screen as a guide to install MyBackup from Market or a number of backup apps from Market and then you can run the applications and backup data to your SD Card to restore to the replacement device.

I dropped my ipad and I can no longer see the contents but they're there on itune

My iPad two was dropped - not hard only from a low table to the floor and it was in a leather case - now I can no longer see the contents on the iPad. I can see the contents in Itune but no display on my pad. Please help!

Try resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete the "Slide to Unlock" screen will display.
Cheers,
GB

My husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? We want to download apps on his phone and can't because of the hotmailThanks

My husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
Thanks

My husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
Thanks

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.

I updated to Firefox 4.0.1 and can no longer use the thumb/finger spreading feature on the trackpad of my Mac Powerbook (Mac OSX 10.6.7) to enlarge text on websites. How do I restore this function?

I updated to Firefox 4.0.1 and can no longer use the thumb/finger spreading feature on the trackpad of my Mac Powerbook (Mac OSX 10.6.7) to enlarge text on websites. How do I restore this function?

* [/questions/777886]
Some gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
browser.gesture.pinch.in -> cmd_fullZoomReduce
browser.gesture.pinch.in.shift -> cmd_fullZoomReset
browser.gesture.pinch.out -> cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift -> cmd_fullZoomReset
browser.gesture.pinch.latched -> false
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

Difficulty scanning slides on my Epson V600 running Lion, Adobe Photoshop CS6, and can no longer use the Epson scan application or the plug in for Photoshop. Should I revert back to leopard in my time machine to finish scanning my family slides?

I am running Lion 10.7.5, Adobe Photoshop CS6, scanning slides on my Epson V600 and can no longer use the scan application or the plug in for Photoshop. Should I revert back to leopard in my time machine to finish scanning my family slides?
In 10.7 there is not a twain that works with Photoshop for importing with all the options needed to scan transparencies. I noticed that when I was scanning in October 2012 I was still using CS6 so somehow I was managing to be able to use all the scan features.
They sell 2nd party software (VieScan and Silverscript)which I found to be just mimially OK and very hard to use.
I just want to scan like I used to.
Can I use time machine to go back to an earlier operating sysytem LEOPARD, and then do my scans and then save the photos and them go back to the LION system?
I spent 7 hours trying crazy solutions - downloading Windows CS2 Photoshop and then using a program so I could run it on the apple. Then I couldn't figure out how to put a plug in for the scanner in the stupid windows Photoshop program. Googgling the computer like a mad woman trying to ask questions. I am not giving up...
Please help if you can...
Thanks...

I assume you've tried using Image Capture. Give VueScan a try.
http://www.hamrick.com

After I updated my iPhone 5 to iOS7 I can no longer see the individual chapters when playing my audio books. Also I can't edit and copy multiple text messages.

After I updated my iPhone 5 to iOS7 I can no longer see the individual chapters when playing my audio books. Also I can no longer edit a and copy multiple text messages like before. Is there a way to do these things I am missing?

Not only can i not see the individual chaptes -- apparently like you and everyone else suffering through the "improved" iOS7 -- when my audiobook repeats a "file" within chapter, which it sometimes does, I cannot get "inside" the chapter and move forward to where I'm supposed to be.
Whatever happened to "if it ain broke.......???

I have iBooks 2.1 on ipad. I changed my password and can no longer update the app. If I delete the app and install the updated version, will I lose the books I have purchased?

I have iBooks 2.1 on ipad. I changed my password and can no longer update the app. If I delete the app and install the updated version, will I lose the books I have purchased?

Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if you can then update the app.
If you do delete the app then you should be able to re-download your ibook purchases via the Purchased tab in the ibookstore in the app. But in case some of them are no longer available in the store and/or you have PDFs or epubs in it, then you could first connect it to your computer's iTunes and do File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) which should copy them over to the Books part of your iTunes library so that you have your own copy of them and can sync them back (even though they aren't iTunes purchases it should also copy over any PDFs or epubs that you have in the iBooks app)

My scrollbar on the right side turned black, with the update, and I can no longer see the position marker to grab it and move up and down

This didn't happen until Firefox 11.0. The scroll bar is there, with the up and down arrows, but everything in-between is black, and you can no longer see the mini-bar within to move the page.

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I can no longer see the top menu bar in itunes. where you see the status of syncing. where you have the option to click and move a song you are playing to the middle of the song, etc.

I can no longer see the top menu bar in itunes. where you see the status of syncing. where you have the option to click and move a song you are playing to the middle of the song, etc.

It's iTunes screen menubar:

18 month old original i-pad switches on but screen resolution not good and can only just see the icons has the screen gone?

18 month old original i-pad switches on but screen resolution not good and can only just see the icons has the screen gone?

No could just make this out and it is up full

I can no longer see the account balance on my iTunes gift card. Why?

Where can I find the account balance from my iTunes gift card, on my macbook pro, in the iTunes store?

Thank you responding. (you're the only response I received). I did, and was doing, as you suggested. Before the latest iTunes update, I was able to see my account balance (a whopping $9.98), but can no longer see the amount. I've tried logging out and back into iTunes to no avail. Same goes on my iPhone and iPod, and iPad. The system keeps asking for credit card info, but I'm hesitant to do that. (That's why we purchase iTunes gift cards, isn't it ?) !
Anyway, Thank you for your assistance. Next stop is the local Apple Store and see what the Genus bar can do. !!

HT1212 I dropped my phone, and can no longer see the screen.

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