HT1212 I got a new computer and now I can't get it listed as a computer to connect to my account, so i can't use it. help?

I can long into my iTunes account, but I can't get it listed as one of my devices, so I can't download any of my songs or update my phone... Help please

Hello there, Wasabi Donut.
The following Knowledge Base article provides the steps on just how to authorize your computer:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
Particularly:
To authorize a computer using your Apple ID
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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I got a new iPod and now I can't sync my apps from my old ipod

I got a new iPod and now I can't sync my apps from my old ipod?

Just what are you trying to do with the photos?
If the photos on the old iPod are in the iPod's camera Roll album then import them to your computer:
iOS: Importing personal photos and videos from iOS devices to your computer
If they were synced to the iPod from another computer then you need a third-party program like TouchCopy or PhoneView to import then into your computer.
Here is how to sync photos to the iPod:
iOS and iPod: Syncing photos using iTunes

Ok so i got a new ipod and now i can't put songs on the new one

so you see i have a shuffle and i sold that one and now i got a nano and i am unable to put songs onto it when every i grab a song to put onto my nano it doesn't light up and i've tried everything to attempt to put songs onto it but it all just brings me right bcak to where i am. anyone have this problem and know how to fix it or anyone have any ideas on how i might be able to fix this problem. i have restarted, reinstalled, uninstall and reinstall again nothing seems to be working.....please help me however you can i will love any help i can get at the moment i have in withdrawl from my ipod...haha...and i would love it my brand new ipod nano would be nice and work for me so i don't have to go kung-foo on it and possibly do something i might regret teehee well please ****
lilly schilly (in desperation)

You'll need to be connected to a Wi-Fi source in order for the Photos to download to your iPod Touch.
For more help and information, see the Photos chapter of your iPod's User Guide.
http://manuals.info.apple.com/en_US/ipod_touch_user_guide.pdf
B-rock

I got a new card and now I can't purchase any gems for monopoly bingo, I get a message my purchase can't be completed contact support for help

I Have a new card and I'm trying to purchase gems for monopoly bingo, but I get a message that my purchase can't be completed to contact support for help

Click here and ask the iTunes Store staff for assistance.
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I had an iTunes account on a computer then my dad threw out that computer cause he got a new one and now i can't figure out how to connect my iTouch to iTunes to get new songs

My ipod touch won't download anything ill tap download then it'll leave the app then ask for my password after i type my password it says "enter your [?] and password then tap security info and answer the Qs" then ill tap okay and it'll say the same thing

Try resetting your passwords and/or security questions.
iTunes Store: Retrieving and changing passwords (Apple ID)
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account

My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...

There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend?

My ipad was broken and now i got a new ipad and now iam lost my books

I downloaded a book but my ipad was broken so i got a new ipad and now the book is gone.

You should be able to re-download past ibook purchases (as long as they are still available in the store) by tapping the Store button at the top left of the iBooks app and then going into the Purchased tab at the bottom of the store page : re-downloading.

Moved to a new house and now i can't send emails but i can receive them

I just moved to a new house and now i can not send emails but i can receive them...

New houses can do that.
We need more info - what email service is this issue about. Do you use several (gmail, yahoo, icloud,...) and is this issue the same for all? If you also use a computer or other device, is this issue common to them all?

HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe

Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3, The Apps have gone onto the 4 but its making me re-start everything from level 1?

Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3,
The Apps have gone onto the 4 but its making me re-start everything from level 1?
Ive paid $$ for the games and then more $$ within the games via iTunes for in game purchases and desperatly want the games on the 4 with the levels that I have reached on the 3!
Can anyone help!! Please!!!! My Smurfs and Animals are starving Hahahaha

Mate, it's good to hear that you have gotten the iPhone 4 but sorry to burst your bubbles. Not all games can have the "saved" data ported over.
Normally when you save a game in iPhone, the memory used is in the flash memory of the device. Those that can be ported over, reason is due to the data being saved over the air and when you logged in on a new device, it recognises you via the userID.
Maybe you can try to backup your iPhone 3, and restore the file onto your iPhone 4. Not too sure if that would brick your phone though.

Bought new HD and now iTunes can't find my music

I just bought a new FW HD, WD My Passport. I copied all of my music from my old USB 2.0 HD to the new one and now iTunes can't find all the songs. It'll play probably 40 or 50 songs but the rest of them show the "!" next to the song name. Right now the only thing I can do to show iTunes where the songs are without having to rebuild my playlists is to manually point it to each individual song but since but that would mean pointing it to over 14,000 songs......... I DID go in to the preferences and changed the folder location to the new HD and it still won't find the files. But strangely enough, when I have the old HD plugged in, as well as the new one, it'll play everything just fine, checking the preferences shows that iTunes is pointed to the new folder but "Get Info" on individual tracks shows iTunes finding the file in the old HD, unplug old HD and files cannot be found. Why doesn't the **** program look where I want it to and what do I have to do to fix it? I know my description here isn't crystal clear so I'll gladly answer any question to help clear it up a little. ANY help is very much appreciated as I do not want to spend the next 3 weeks teaching iTunes one song at a time. Thank you.
Chris

For moving your iTunes library, I recommend this method...
Assuming you use the iTunes default settings where iTunes copied added items to your iTunes folder and organizes your library (meaning - everything is all self contained in the iTunes folder), then all you have to do is drag & drop your iTunes folder (not just the iTunes Music folder you find inside the iTunes folder) to the external drive and copy the entire thing.
If you want to test that it worked or would like to actually start using it from that location instead, use these instructions when you start iTunes to point it to the new location...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
If you are just testing, then close iTunes after you verify it works, and restart iTunes again with the same instructions and point it back to your internal drive (original) location.
Back up your iTunes library by copying to an external hard drive
http://docs.info.apple.com/article.html?artnum=307074
Patrick

I have a new iPod and now I can't buy something on it ,because of the safety questions. I have not the answers. I can't remember that answer the questions.

I have a new iPod and now I can't buy something on it ,because of the safety questions. I have not the answers. I can't remember that answer the questions.

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

I have a new air iPad, just downloaded a new movie and now I can't play it as it his and all my other movies have a cloud icon, how do I get to play it on the iPad

I have a new air iPad, just downloaded a new movie and now I can't play it as it his and all my other movies have a cloud icon, how do I get to play it on the iPad

Tamate46 wrote:
now I can't play it as it his
Not sure what you mean by this. Why can't you play it?

IHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

iHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Hey, I just installed ML on my OCZ Octane SSD, everything went ok, However, it got stuck while rebooting and now I can only see flashing question mark icon and ML won't boot at all. Only in safe mode...

Hey, I just installed ML on my OCZ Octane SSD, everything went ok, However, it got stuck while rebooting and now I can only see flashing question mark icon and ML won't boot at all. Only in safe mode...

It looks like ocz is aware of the issue and trying to address it via firmware:
http://www.ocztechnologyforum.com/forum/showthread.php?103700-Mountain-Lion-and- OCZ-Octane-Petrol-and-Octane-S2-SSD-s
It's a shame because apple is clearly the party that changed something.

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Updated my Iphone 4s to the new IOS and now i can't restart or recover it. as soon as it starts recoring, the status bar fades and the connect to itunes screen appears. WHAT THE HEY!? I'm SICK of UPDATE ISSUES!!!!!!

Yes, yes, yes... I've gone through all the common sense trouble shoots. Would't be here asking questions if that answers existed on the net. Sorry if I sound a bit edgey, but I've had nothing but issues with every update since IOS 7. Clearly there's nothing that can be done about this. and this is the final nail in the coffin to try to make me buy an Iphone 5.

HT1212 I got a new computer and now I can't get it listed as a computer to connect to my account, so i can't use it. help?

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