HT1212 I have a new iPhone 5c, I have an old iTunes acct. had to reset my password because I can't remember my old password? I guess I tried too many times and now it says it is disabled. How do I fix this?
I have a new IPhone 5c, and an old iTunes acct. I changed my password because I forgot it. I guess I tried it too many times and now my apple iTunes is disabled. How do I fix that?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
(For info you've posted in the Using iPad forum.)
Similar Messages
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I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
when I connected the phone to itunes it says that the phone cannot be synced to itunes because it is protected by a passcode and i need to put the passcode in but the phone is disabled and doesn't give me the option to enter the passcode
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into Recovery Mode & restore as a new device.
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I entered my passcode incorrectly too many times and now my iPod Touch is diasbled.
I enterd my passcode incorrectly too many times and now my iPod Touch is disabled. Currently, my laptop is being fixed so I cannot connect it to iTunes without losing everything on my iPod. Is there any way I can regain acces to it?
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
That is the only way ands the iPod will be erased. The screen-lock is a very good security feature. -
my kids enetered the wrong unlock code on my ipod touch too many times and now the screen says IPOD DISABLED connect to itunes. I have tried connecting it to itunes and I cant because the ipod is locked. need help please! any ideas? Thanks, Nick
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Someone put my iphone passcode in wrong to many times and now it says connect to itunes there is some stuff on my iphone which i havent backed up and i will loose if i restore my iphone what do i do?
If the phone is disabled, you have no choice but to restore it. You will lose the data that was not backed up.
the passcode did its job exactly as it was supposed to do. -
i have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore -
i forgct my passcode and ive tried it to many times and now it reads ipod is disable connect to itunes
iOS: Wrong passcode results in red disabled screen - http://support.apple.com/kb/ht1212 - entering wrong codes results in progressively longer lockout times until device must be restored completely.
Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password) -
When starting Final Cut Pro 7.0.3 I am all of a sudden getting a message that says "One or more of the scratch disks don't have read/ write access" and now the app won't operate - how do I fix this so I can use Final Cut Pro?
Glad you found the answer. But something seems wrong. FCP should be able to assign the scratch disk to your startup drive. It's not advisable, but it should be possible. You might want to try and figure out what's going on before what ever's going on cause other problems.
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My friend changed the password on my ipod touch. And now I am locked out because I tried too many times. I can no longer put in a password, and I can't connect to itunes because it says "must input passcode first before connecting", even though the ipod says to connect to itunes
Place the iPod into recovery mode in order to restore the iPod with iTunes.
http://support.apple.com/kb/ht1808 -
My ipod says ipod is disabled , how do i fix this
my ipod says ipod is disabled , how do I fix this
Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
i forgot my passcode for my ipod and ive tried it so many times that now it tells me ipod is disabled connect to itunes and i dont see anything that talks about the passcode
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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Hey guys. So i recently downloaded ios7 for my iphone 4s and so did my mom. But my mom decided to update her phone as well using the same apple id. Now she is recieving all of my messages instead of me. Please let me know how I could fix this. Thank you.
Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.
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My Safari did updates and now it will not open. How do I fix this?
My computer did updates about a week ago and ever since then the internet will not open. It says it downloaded safari 5.1.1, when I try to open safari it comes up with a message saying the community toolbar does not support the version I am using.
How do I fix this so that I can have internet?This may help you What you can do if Safari quits unexpectedly
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My ipad has been disabled and now I'm trying to get it to work again. However, when I plug it into my computer it says that i need to type in the passcode, but i can't until it connects to itunes...also, my ipad has only been plugged into my friend's computer. it has never been plugged into a computer since then. Would this have anything to do with my problem?
This probably has nothing to do with plugging into your friends computer, but unless you have a backup, everything on the iPad will be lost.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
You will probably have to use recovery mode
http://support.apple.com/kb/ht4097
You can download purchased content again from the various stores as long as you use the same Apple ID, as long as the content is available in the stores, and as long as the content is available where you live.
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